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<h3>Job Description</h3>
Job DescriptionNo experience necessary for this entry-level Medical Receptionist / Front Desk position with Soaring Eagle Physical Therapy. This is your chance to be part of a champion team with a unique, forward-thinking company that is paving the way in the PT industry with its non-traditional approach to healthcare. &nbsp;Apply for our Medical Receptionist / Front Desk job opening today! If you are looking for the perfect starter job where you can establish yourself and grow your career, your search is over! &nbsp;In this entry level role, you will be part of a top-rated team of professionals who work together to provide each client with an individualized experience. With the full support of a practice leader who is invested in you, you can relax and enjoy the flow of a team meant to succeed together as you advance your career. Say yes to a bright future! Apply for this outstanding Medical Receptionist / Front Desk job opening today!Responsibilities
<ul>
<li>Skilled at handling incoming calls</li>
<li>Strong communication skills required</li>
<li>Comfortable with computers, ability to handle uploading and downloading files as well as navigating email</li>
<li>Competent phone skills</li>
<li>MS Suite familiarity, including Instant Messenger, Excel, and Word</li>
<li>Able to effectively communicate with others</li>
<li>Basic computer skills including email navigation and downloading/uploading files</li>
</ul>
Required Skills
<ul>
<li>H.S. grad or equivalent</li>
<li>Authorization to work in the U.S. required</li>
<li>High school diploma or GED</li>
<li>Must be authorized to work in the U.S.</li>
</ul>

Medical Receptionist / Front Desk

<h3>Job Description</h3>
Job DescriptionIf you have a passion for helping others and enjoy interacting with the general public, FYZICAL in Lake Success, the leading physical therapy company in the country, has a Customer Service Representative opening in Lake Success, NY that is a perfect fit for you! &nbsp; As the first and last person our amazing clients see when they enter and leave our cutting-edge facility, your role as Customer Service Representative is central to our daily operations. &nbsp;Here, you will join a champion team that works together to help grateful patients get back to the lives they love. We are committed to changing the PT industry by creating non-traditional, individualized treatment plans and want you along on that important journey. As part of the FYZICAL family, you can take advantage of advancement opportunities, state-of-the-art technology and grow your career under a practice leader who is fully invested in you. &nbsp;This excellent opportunity will not last long! Apply for FYZICAL's Customer Service Representative job opening today! We are an innovative physical therapy facility that bypasses traditional approaches to care. We work together, using the most modern technology and cutting-edge tools to provide our patients with the individualized care they need and deserve. As our Customer Service Representative, you will enjoy the easy flow of a supportive team that succeeds together. You also will have the chance to access our unparalleled continuing education opportunities, opening the door to further career growth. Start down your exciting career path today by applying for our Customer Service Representative job opening!Responsibilities
<ul>
<li>Handle patient scheduling, appointments, multi-phone line</li>
<li>Gather new patient data; keep track of all patient referrals</li>
<li>Disseminate information to patients; act as a go-between for patients and physicians &nbsp;</li>
<li>Send and keep a log of all reports sent to doctors</li>
<li>Collect all payments; insurance verification</li>
<li>Collect/open mail; distribute mail to proper areas/people</li>
<li>Send benefits paperwork to billing companies</li>
<li>Handle all scheduling and ensuing communication</li>
<li>Answer phones, act as a patient liaison, answer any questions from potential or current patients</li>
<li>Schedule patients; coordinate evaluations, re-evaluations, appointment reminders and cancellations</li>
<li>Collect new patient intake information; track all clinic referrals</li>
<li>Fax reports to physicians; keep a log of incoming reports</li>
<li>Verify Insurance and track insurance-covered visits; take co-payments</li>
<li>Check mail; keep track of Explanation of Benefits sent from mail and fax to billing company</li>
<li>Communicate with the office manager and clinicians about scheduling/patient arrival</li>
</ul>
Required Skills
<ul>
<li>High school diploma or equivalent [GED]; College degree a plus for advancement..</li>
<li>Valid driver's license and reliable transportation</li>
<li>Great communicator and multi-tasker, detail-oriented</li>
<li>Positive attitude, good work ethic, integrity and empathetic toward people that are in pain&nbsp;</li>
<li>Up-to-date Driver's License and a dependable vehicle </li>
<li>Excellent at handling details, communicating and multitasking</li>
<li>Great demeanor, strong integrity and compassion</li>
</ul>

Front Office Administrative Assistant

<h3>Job Description</h3>
Job Description
Join our team at VillageCare as a Full Time Activities Associate for Resident Experience and be part of creating meaningful moments for residents in our Assisted Living Facility. This is a unique opportunity for recreational experts to utilize their skills and enrich the lives of our residents through engaging activities and events. As an onsite role located at 510 West 46th Street in Manhattan, you will have the chance to make a real difference in the lives of our residents every day.
 
**MUST LIVE IN NJ/NY/CT**
 
With a competitive pay ranging from $31.00 to $36.00 per hour, this position offers a rewarding opportunity for individuals passionate about enhancing the quality of life for seniors in a dynamic and fulfilling environment. As a team member you'll be able to enjoy benefits such as PTO package, 10 Paid Holidays, Personal and Sick time, Medical/Dental/Vision, HRA/FSA, Education Reimbursement, Retirement Savings 403(b), Life and Disability, Commuter Benefits, Paid Family Leave, and Additional Employee Discounts. Apply now to be a part of our dedicated team!
Hello, we're VillageCare
VillageCare is a community-based, not-for-profit organization serving people with chronic care needs, as well as seniors and individuals in need of continuing care and managed care services. Our mission is to promote healing, better health and well-being to the fullest extent possible. Our care is offered through a comprehensive array of community and residential programs, as well as managed care. VillageCare has delivered quality health care services to individuals residing within New York City for over 45 years.
Day to day as a Activities Associate - Resident Experience
As a Resident Experience Associate at VillageCare, you will play a crucial role in developing and implementing a diverse range of activities for our residents, both within our residence and in the local community. Your primary objective will be to create an enriching environment that fosters strong family connections, friendships, and engagement in recreational and social pursuits. You will be responsible for ensuring that our recreation program complies with Department of Health regulations and meets the unique needs and interests of our residents. From organizing off-site excursions to facilitating in-house leisure programs, you will have the opportunity to make a significant impact on the quality of life for our residents.
By utilizing your strong organizational skills and attention to detail, you will help maintain a vibrant calendar of activities and ensure that our recreational spaces are well-equipped and welcoming. Join us at VillageCare and be part of a team dedicated to enhancing the resident experience and promoting a culture of customer satisfaction and service excellence.
Are you a good fit for this Activities Associate - Resident Experience job?
To excel as a Resident Experience Associate at VillageCare, candidates should possess a Bachelor's Degree (preferred) or a High School Diploma or GED (required). Additionally, a minimum of 3 years of experience working with residents in a similar facility is essential to succeed in this role. Strong communication and interpersonal skills are crucial for engaging with residents and coordinating activities effectively. Attention to detail and the ability to plan and execute diverse recreational programs are key to ensuring a vibrant and fulfilling resident experience. Proficiency in computer applications such as spreadsheets, word processing, and database software will be necessary for managing activity schedules and volunteer coordination.
A proactive and customer-centric approach, coupled with a passion for enhancing the quality of life for seniors, will be instrumental in creating a welcoming and engaging environment for our residents.
Join our team today!
If you think this role will suit your needs, great! Applying is a piece of cake. Good luck - we're excited to meet you!
 
VillageCare is an Equal Opportunity Employer. 
 Job Posted by ApplicantPro

Activities Associate - Resident Experience

<h3>Job Description</h3>
Job DescriptionDescription:
Metro Physical &amp; Aquatic Therapy is a leading provider of Physical, Occupational, and Speech Therapy — as well as Massage and Acupuncture. We pride ourselves on creating strong, lasting relationships with our patients, providers, and communities, and we’re deeply committed to investing in our team and workplace culture.
 
We are currently hiring a Clinic Support Associate for immediate, long-term employment. Our expectations of a clinic support associate is to do any clinic support duties such as Front Desk and Aiding. You'll help manage front desk operations and assist clinicians with patient care — ensuring a smooth, welcoming experience for every patient.
 
If you're looking for a hands-on role in a fast-growing field where you can make a real impact, this is a great opportunity to learn and grow with an expert team.
 
Days &amp; Hours: Monday-Friday 1130am-8pm
 
Essential Functions:
<ul>
<li>Greets and welcomes patients and visitors with an upbeat attitude and warm, inviting smile—whether in person or over the phone—while answering or directing inquiries and efficiently checking in patients.</li>
<li>Delivers a high level of customer service by ensuring patient satisfaction, optimizing provider time, and maximizing treatment room utilization through accurate appointment scheduling in person or via phone.</li>
<li>Manages scheduling operations with a focus on growth, including maximizing provider availability and treatment room usage.</li>
<li>Maintains on-time patient flow by promptly notifying clinicians of patient arrivals, monitoring service delivery against the schedule, and alerting providers of any delays.</li>
<li>Receives and processes incoming faxes promptly, ensuring timely communication and documentation.</li>
<li>Performs accurate data entry into the Electronic Medical Record (EMR) system, including patient information, treatment plans, and updates.</li>
<li>Generates reports, logs, and lists, including financial reconciliations and patient retention tracking, with a high level of accuracy.</li>
<li>Ensures co-pays are tallied, reconciled, and manages credit extended to patients.</li>
<li>Sets up new and returning patient cases in Theraoffice, including obtaining and verifying demographic and insurance information.</li>
<li>Contacts treating physicians to obtain updated prescriptions for Occupational and Physical Therapy treatments and obtains Plans of Care, updating the system accordingly.</li>
<li>Assists patients during therapy by applying heat packs, paraffin dips, helping into pools and onto equipment, monitoring exercise, and guiding through prescribed routines.</li>
<li>Educates patients on proper equipment use and exercise techniques to ensure safety and effectiveness.</li>
<li>Prepares patients for therapy treatments by providing comfort, assistance, and reassurance.</li>
<li>Provides information to patients by answering questions, addressing concerns, and alleviating fears with empathy and professionalism.</li>
<li>Maintains patient confidentiality and protects sensitive information in compliance with HIPAA guidelines and clinic policies.</li>
<li>Maintains a safe, clean, and organized environment by complying with all procedures, rules, and regulations.</li>
<li>Performs light cleaning duties including laundry, treatment table turnover (cleaning and sanitizing), and garbage disposal to ensure a hygienic treatment area.</li>
<li>Prepares treatment rooms by sterilizing and delivering equipment and supplies, positioning equipment for therapist access, assisting patients on equipment, and following prescribed protocols before patient arrival.</li>
<li>Answers calls from physicians, hospitals, and patients, demonstrating exemplary customer service skills.</li>
<li>Maintains physical therapy supplies inventory by monitoring stock levels, anticipating needs, placing and expediting orders, and verifying receipt of supplies.</li>
<li>Performs other duties and assignments as required to support clinic operations and patient care</li>
</ul>
Requirements:
<ul>
<li>High school diploma or GED is required.</li>
<li>One (1) year of medical office experience preferred, with familiarity in EMR systems a plus.</li>
<li>One year of experience in a customer service-oriented role is strongly preferred.</li>
<li>Proficiency in Google Suite is required.</li>
<li>Strong communication skills and the ability to interact professionally with customers, co-workers, and management, while calmly and effectively resolving client concerns</li>
<li>Ability to work effectively within a team environment.</li>
<li>Excellent interpersonal skills and the ability to quickly adapt to new programs.</li>
<li>Ability to successfully complete in-service training.</li>
<li>Ability to observe, evaluate, and record patients' conditions, reactions, and changes in physical condition.</li>
<li>Ability to maintain a professional attitude and conduct in the welfare of patients.</li>
<li>Strong record-keeping and report-writing skills.</li>
<li>Ability to use logic and problem-solving skills to resolve issues</li>
<li>Ability to work independently under tight deadlines in a rapidly changing environment</li>
<li>Excellent time management and organizational skills</li>
<li>We’re looking for career-minded individuals interested in long term-opportunities, not seasonal or temporary roles</li>
</ul>
Physical Requirements
 
While performing the duties of this job, the staff member is frequently required to walk, stand; sit; use hands to finger, handle, or feel objects, tools, or controls; reach with hands and arms; climb or balance; stoop, kneel, crouch, or crawl; and talk or hear. The staff member can regularly lift and/or move up to 40 pounds. Specific vision abilities required by this job include close vision, distance vision, and depth perception.
 
The above statements are meant to describe the general nature and level of work being performed by individuals assigned to this position. They are not intended to be an exhaustive list of all duties, responsibilities, and skills required of personnel so classified.
 
The incumbent must be able to work in a fast-paced environment with demonstrated ability to juggle and prioritize multiple, completing tasks and demands and to seek supervisory assistance as appropriate.
 
Incumbents within this position may be required to assist or find appropriate assistance to make accommodations for disabled individuals in order to ensure access to the company’s services (may include: visitors, patients, staff members, or others).

Front Desk/Physical Therapy Aide (Central/East Floater)

<h3>Job Description</h3>
Job Description
Job Title: Welcome Coordinator 
FSLA Status: Salaried / Non-exempt 
Work Schedule: Monday through Friday 
Reports to: Guest Experience &amp; Enrichment Manager 
Location: Chittenango, NY 
 Job Summary
Clear Path for Veterans, Inc. (CPV or Clear Path) is Upstate New York’s Veteran Resource Center serving as a hub of information, programs, and services for veterans and their families. The welcome coordinator is responsible for the first impression of Clear Path for Veterans to our valued veterans and their families, volunteers, and other visitors. The incumbent must display the utmost personal warmth, courtesy, and professionalism. They will perform a variety of office, administrative, and clerical functions to provide service to veterans, visitors and support to management.
 Primary Functions
<ol>
<li>Open and close the building at the beginning and end of each workday.
<ol>
<li>In case of absence, communicate promptly with the Guest Experience &amp; Enrichment Manager to ensure responsibilities are delegated to another staff member.</li>
<li>If issues are encountered during opening or closing, promptly notify the Guest Experience &amp; Enrichment Manager and Facilities Manager or Chief Operations Officer.</li>
</ol>
</li>
</ol>
<ol>
<li>At all times, provide world-class customer service to guests of Clear Path for Veterans, including but not limited to veterans, military members, families, donors, volunteers, and vendors.
<ol>
<li>Promptly greet everyone who enters the main facility, making them feel welcome by greeting them in a warm, friendly, and professional manner showing the utmost concern for their comfort.</li>
</ol>
</li>
</ol>
<ol>
<li>Coordinate and oversee the front desk and reception area to include:
<ol>
<li>Constant front desk and phone coverage.</li>
<li>Ensure the front desk, merchandise displays, and other furniture within the common areas are kept tidy, organized, and free of clutter.</li>
<li>Keep all literature and print materials in the entrance and lobby up to date and well stocked.
<ol>
<li>Prompt Marketing &amp; Events Manager for materials as needed</li>
</ol>
</li>
<li>Keep the conference room clean and meeting ready.
<ol>
<li>Work with the Marketing &amp; Events Manager to ensure the meeting room amenity center is always well stocked and refreshments are prepared for meetings or events as needed.</li>
<li>Manage the conference room reservation requests.</li>
</ol>
</li>
<li>Keep the coffee bar tidy and clean of any clutter or debris. Make coffee as needed.</li>
</ol>
</li>
</ol>
<ol>
<li>Respond to guest inquiries via phone, email, or in person, and direct them to the appropriate staff member or program area.
<ol>
<li>Manage the general inquiry email account.</li>
<li>Determine the nature and purpose of a visit, and direct or escort guests to specific destinations.</li>
<li>Answer incoming calls within three rings and ensure that all callers respond promptly and courteously.</li>
<li>Take accurate messages and ensure they are delivered to the appropriate staff member(s) promptly or offer callers voice mail when applicable.</li>
<li>Use sound judgment to provide the Guest Experience &amp; Enrichment Manager with a daily report of phone and email inquiries that will require the a manager’s follow-up.</li>
<li>Collaborate with the Centralized Navigation team as needed to ensure all new clients are properly entered into our database in a timely manner.</li>
<li>For urgent client inquiries regarding services provided by Clear Path for Veterans, ensure appropriate assignment of inquiry to responsible parties.</li>
</ol>
</li>
</ol>
<ol>
<li>Support enrichment and wellness programming in the following ways:
<ol>
<li>Make confirmation calls to clients having booked appointments or workshops</li>
<li>Prepare registration pages for attendance tracking</li>
<li>Provide assistance with wellness and enrichment workshop set up and take down upon request of the Guest Experience &amp; Enrichment Manager.</li>
<li>Provide assistance with laundry services after wellness appointments ensuring that we have a clean, tidy, and organized linen closet.</li>
</ol>
</li>
</ol>
<ol>
<li>Keep and monitor general office supply inventory and promptly order additional supplies when necessary, ensuring an adequate supply is always maintained.</li>
</ol>
<ol>
<li>Perform various data entry and casework functions using the Salesforce platform.
<ol>
<li>In response to guest interaction via phone or email, input cases into Salesforce.</li>
<li>Review cases within Salesforce for guest follow-up, ensuring that guests are contacted by Clear Path staff and management within 48 hours.</li>
<li>Ensure proper sign-in of visitors and volunteers is executed.</li>
</ol>
</li>
</ol>

<ol>
<li>At the Guest Experience &amp; Enrichment Manager or Executive Management's request, perform various clerical functions, including making copies, assembling presentation materials, stuffing envelopes, or other related tasks.</li>
</ol>
<ol>
<li>Continually protect the confidentiality of veterans, visitors, and other employees.</li>
</ol>
<ol>
<li>Receive payment and record receipts for services and all Clear Path for Veterans’ merchandise.
<ol>
<li>Keep an accurate inventory of all Clear Path merchandise and sales.</li>
<li>Assist accounting and catering teams by taking payments for catered lunches and paid events at Clear Path.</li>
</ol>
</li>
</ol>
<ol>
<li>Receive, sort, and distribute courier deliveries.</li>
</ol>
<ol>
<li>Keep a current record of staff members' whereabouts and availability.</li>
</ol>
<ol>
<li>Complete other related duties as assigned.</li>
</ol>
 Education and Experience Requirements
<ul>
<li>High school degree or equivalent required. Associate degree in administrative/clerical studies, business, communications, or related field preferred.</li>
<li>Minimum 1-3 years work experience as a receptionist or working in a service-oriented environment required.</li>
</ul>
<ul>
<li>Experience working with the veteran population preferred.</li>
</ul>
<ul>
<li>Salesforce experience preferred.</li>
</ul>
 Skills, Knowledge, and Abilities Needed to Perform Effectively in the Position
<ul>
<li>Excellent professional level interpersonal and communication skills.</li>
<li>Ability to communicate clearly and politely.</li>
<li>Good judgment and problem-solving skills.</li>
<li>Must be able to multi-task accurately and efficiently.</li>
<li>Flexibility to work well within changing priorities and situations.</li>
</ul>
<ul>
<li>Ability to work with a diverse group of people.</li>
<li>Strong time management, organizational, and prioritization skills; attention to detail.</li>
<li>Writing skills sufficient enough to draft letters, memos, and other professional correspondence.</li>
<li>Knowledge of principles and processes for providing customer and personal services. This includes customer needs assessment, meeting quality standards for services, and evaluation of customer satisfaction.</li>
<li>Computer literacy includes proficiency with various software, including Salesforce and Microsoft Word, Excel, PowerPoint, and Outlook.</li>
</ul>
Additional Requirements
<ul>
<li>Valid New York State driver’s license and must have use of a reliable vehicle.</li>
<li>Ability to work a flexible schedule, including nights, weekends, and some holidays as necessary to accommodate for exceptional event attendance.</li>
<li>Must be comfortable with dogs in the workplace.</li>
</ul>
Job-related Physical Abilities are needed to perform the job satisfactorily.

Must possess speech and hearing enough for telephone and in-person communication. Manual dexterity is enough for regular use of computer keyboard and other office equipment. Vision is sufficient for frequent use of a computer monitor to write and read documents. This position requires constant physical activity, including reaching, bending, sitting, and standing for extended periods—the ability to lift to 35 lbs.
<ul>
<li>All requirements are subject to possible modification to reasonably accommodate individuals with disabilities.</li>
</ul>

 Expectations
<ul>
<li>All Clear Path for Veterans employees are required to conduct themselves professionally towards others, including but not limited to; Veterans, volunteers, visitors, and other Clear Path employees.</li>
<li>Ensure that Veterans, volunteers, employees, donors, and visitors have a positive experience.</li>
<li>Supports and promotes the Clear Path mission, core values, and vision.</li>
<li>Adheres to Clear Path for Veterans policies and procedures.</li>
<li>Promotes teamwork amongst coworkers.</li>
<li>Meets or exceeds expected performance standards, including consistently reporting to work on time and being prepared to perform the position’s duties.</li>
</ul>

Clear Path for Veterans - Welcome Coordinator

<h3>Job Description</h3>
Job Description[solidcore] is looking for an energetic, outgoing, and personable individual to join our Core Crew team, providing front desk, administrative, and sales support to the Head Coach &amp; Community Manager. This role is part time, with hours that vary based on studio schedule and needs. Core Crew members contribute to [solidcore]’s success by generating sales, promoting the studio and delivering a positive experience with professionalism and patience.You'll be responsible for:
<ul>
<li>Bringing [solidcore]’s client experience acronym, CORE, to life by: C: connecting with a warm welcome and using the client’s name, O: opening up connections to the community, R: recognizing efforts in class, milestones, and achievements, and E: educating about offers and thanking them for coming&nbsp;</li>
<li>Regularly interacting with clients and obtaining, assessing, and addressing information on client needs, expectations and levels of satisfaction; and responding to client requests and concerns promptly and effectively</li>
<li>Maintaining product knowledge for all studio retail operations, including class packages, beverages/towels, and promotions</li>
<li>Performing routine client-facing system tasks, including new account set-up, scheduling / cancelling / rebooking classes, package purchases, and other general account needs as requested</li>
<li>Being of service to our clients by being aware of studio issues, events, or schedule changes and communicating them to clients and [solidcore] team members as needed</li>
<li>Assisting the Head Coach Community Manager, and Coaches in daily operations, including keeping the studio meticulously clean while working with our team to provide a superior experience to our clients, and other tasks or projects as needed</li>
<li>Notifying the Head Coach Community Manager and/or member of the studio management team of any employee or client complaints or grievances, and assisting the Head Coach Community Manager to respond appropriately</li>
<li>Quickly addressing any maintenance or equipment issues that are visible to clients</li>
<li>Following up with client lists in Axle to meet monthly sales quota&nbsp;</li>
<li>Responding to client emails&nbsp;</li>
<li>Alerting coaches about client milestones and setting up the celebration board</li>
</ul>
What we need from you:
<ul>
<li>High school education, some college preferred</li>
<li>This is a part-time hourly position&nbsp;</li>
<li>Ability to lift up to 30 pounds and walk through all areas of the studio&nbsp;</li>
<li>Ability to work a flexible schedule that meets the needs of the business, including mornings, evenings, holidays, weekends, and closing hours</li>
</ul>
What skills &amp; experience you'll bring to us:
<ul>
<li>Excellent interpersonal and communication skills</li>
<li>Outstanding customer service skills</li>
<li>Strong organizational skills</li>
<li>Careful attention to detail</li>
<li>Must be willing to initiate tasks and perform duties without direction</li>
<li>Ability to stand for long durations of time</li>
<li>1 year sales experience preferred</li>
<li>MBO experience preferred</li>
<li>Passion for fitness, wellness, and the [solidcore] brand</li>
</ul>
Compensation &amp; Benefits:
<ul>
<li>$18/hour plus opportunities to earn sales commission</li>
<li>Free drop in classes</li>
</ul>
[solidcore] is a national boutique fitness company with 100+ studios across the country. Our signature workout is 50 minutes of low-impact, high-intensity strength training: the lights are low and the music is loud. At [solidcore], we are passionately dedicated to the growth and development of our team and strive to create an environment where individuals can learn and develop their skills. We believe in cultivating a safe space where you are able to show up every day as your strongest, most empowered version of yourself. We stand behind the health and wellness of not only the teams working within the walls of our studios, but the broader community as well. At [solidcore] we believe in blazing paths, not trailing behind and we are firmly committed to being the leader in diversity, equity, and inclusion within the boutique fitness space. We want to create a community in which people can feel safe to show up as their most authentic selves. Community is not just what we do - it’s who we are and we are dedicated to promoting a welcoming environment for all. You can visit our website here to find out more about the actions we are taking to promote a more diverse and inclusive space for both our clients and our internal team.
We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.

Core Crew (Front Desk & Sales) - West 57th, NY

<h3>Job Description</h3>
Job Description[solidcore] is looking for an energetic, outgoing, and personable individual to join our Core Crew team, providing front desk, administrative, and sales support to the Head Coach &amp; Community Manager. This role is part time, with hours that vary based on studio schedule and needs. Core Crew members contribute to [solidcore]’s success by generating sales, promoting the studio and delivering a positive experience with professionalism and patience.You will be responsible for:
<ul>
<li>Bringing [solidcore]’s client experience acronym, CORE, to life by: C: connecting with a warm welcome and using the client’s name, O: opening up connections to the community, R: recognizing efforts in class, milestones, and achievements, and E: educating about offers and thanking them for coming&nbsp;</li>
<li>Regularly interacting with clients and obtaining, assessing, and addressing information on client needs, expectations and levels of satisfaction; and responding to client requests and concerns promptly and effectively</li>
<li>Maintaining product knowledge for all studio retail operations, including class packages, beverages/towels, and promotions</li>
<li>Performing routine client-facing system tasks, including new account set-up, scheduling / cancelling / rebooking classes, package purchases, and other general account needs as requested</li>
<li>Being of service to our clients by being aware of studio issues, events, or schedule changes and communicating them to clients and [solidcore] team members as needed</li>
<li>Assisting the Head Coach Community Manager, and Coaches in daily operations, including keeping the studio meticulously clean while working with our team to provide a superior experience to our clients, and other tasks or projects as needed</li>
<li>Notifying the Head Coach Community Manager and/or member of the studio management team of any employee or client complaints or grievances, and assisting the Head Coach Community Manager to respond appropriately</li>
<li>Quickly addressing any maintenance or equipment issues that are visible to clients</li>
<li>Following up with client lists in Axle to meet monthly sales quota&nbsp;</li>
<li>Responding to client emails&nbsp;</li>
<li>Alerting coaches about client milestones and setting up the celebration board</li>
</ul>
What we need from you:
<ul>
<li>High school education, some college preferred</li>
<li>This is a part-time hourly position&nbsp;</li>
<li>Ability to lift up to 30 pounds and walk through all areas of the studio&nbsp;</li>
<li>Ability to work a flexible schedule that meets the needs of the business, including mornings, evenings, holidays, weekends, and closing hours</li>
</ul>
What skills &amp; experience you'll bring to us:
<ul>
<li>Excellent interpersonal and communication skills</li>
<li>Outstanding customer service skills</li>
<li>Strong organizational skills</li>
<li>Careful attention to detail</li>
<li>Must be willing to initiate tasks and perform duties without direction</li>
<li>Ability to stand for long durations of time</li>
<li>1 year sales experience preferred</li>
<li>MBO experience preferred</li>
<li>Passion for fitness, wellness, and the [solidcore] brand</li>
</ul>
Compensation &amp; Benefits:
<ul>
<li>$18.00/hour plus opportunities to earn sales commission</li>
<li>Free drop in classes</li>
</ul>
[solidcore] is a national boutique fitness company with 100+ studios across the country. Our signature workout is 50 minutes of low-impact, high-intensity strength training: the lights are low and the music is loud. At [solidcore], we are passionately dedicated to the growth and development of our team and strive to create an environment where individuals can learn and develop their skills. We believe in cultivating a safe space where you are able to show up every day as your strongest, most empowered version of yourself. We stand behind the health and wellness of not only the teams working within the walls of our studios, but the broader community as well. At [solidcore] we believe in blazing paths, not trailing behind and we are firmly committed to being the leader in diversity, equity, and inclusion within the boutique fitness space. We want to create a community in which people can feel safe to show up as their most authentic selves. Community is not just what we do - it’s who we are and we are dedicated to promoting a welcoming environment for all. You can visit our website here to find out more about the actions we are taking to promote a more diverse and inclusive space for both our clients and our internal team.
We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.

Core Crew (Front Desk & Sales) - East Village, NY

Core Crew (Front Desk & Sales) - NoLita, NY

<h3>Job Description</h3>
Job Description[solidcore] is looking for an energetic, outgoing, and personable individual to join our Core Crew team, providing front desk, administrative, and sales support to the Head Coach &amp; Community Manager. This role is part time, with hours that vary based on studio schedule and needs. Core Crew members contribute to [solidcore]’s success by generating sales, promoting the studio and delivering a positive experience with professionalism and patience.You will be responsible for:
<ul>
<li>Bringing [solidcore]’s client experience acronym, CORE, to life by: C: connecting with a warm welcome and using the client’s name, O: opening up connections to the community, R: recognizing efforts in class, milestones, and achievements, and E: educating about offers and thanking them for coming&nbsp;</li>
<li>Regularly interacting with clients and obtaining, assessing, and addressing information on client needs, expectations and levels of satisfaction; and responding to client requests and concerns promptly and effectively</li>
<li>Maintaining product knowledge for all studio retail operations, including class packages, beverages/towels, and promotions</li>
<li>Performing routine client-facing system tasks, including new account set-up, scheduling / cancelling / rebooking classes, package purchases, and other general account needs as requested</li>
<li>Being of service to our clients by being aware of studio issues, events, or schedule changes and communicating them to clients and [solidcore] team members as needed</li>
<li>Assisting the Head Coach Community Manager, and Coaches in daily operations, including keeping the studio meticulously clean while working with our team to provide a superior experience to our clients, and other tasks or projects as needed</li>
<li>Notifying the Head Coach Community Manager and/or member of the studio management team of any employee or client complaints or grievances, and assisting the Head Coach Community Manager to respond appropriately</li>
<li>Quickly addressing any maintenance or equipment issues that are visible to clients</li>
<li>Following up with client lists in Axle to meet monthly sales quota&nbsp;</li>
<li>Responding to client emails&nbsp;</li>
<li>Alerting coaches about client milestones and setting up the celebration board</li>
</ul>
What we need from you:
<ul>
<li>High school education, some college preferred</li>
<li>This is a part-time hourly position&nbsp;</li>
<li>Ability to lift up to 30 pounds and walk through all areas of the studio&nbsp;</li>
<li>Ability to work a flexible schedule that meets the needs of the business, including mornings, evenings, holidays, weekends, and closing hours</li>
</ul>
What skills &amp; experience you'll bring to us:
<ul>
<li>Excellent interpersonal and communication skills</li>
<li>Outstanding customer service skills</li>
<li>Strong organizational skills</li>
<li>Careful attention to detail</li>
<li>Must be willing to initiate tasks and perform duties without direction</li>
<li>Ability to stand for long durations of time</li>
<li>1 year sales experience preferred</li>
<li>MBO experience preferred</li>
<li>Passion for fitness, wellness, and the [solidcore] brand</li>
</ul>
Compensation &amp; Benefits:
<ul>
<li>$18/hour plus opportunities to earn sales commission</li>
<li>Free drop in classes</li>
</ul>
[solidcore] is a national boutique fitness company with 100+ studios across the country. Our signature workout is 50 minutes of low-impact, high-intensity strength training: the lights are low and the music is loud. At [solidcore], we are passionately dedicated to the growth and development of our team and strive to create an environment where individuals can learn and develop their skills. We believe in cultivating a safe space where you are able to show up every day as your strongest, most empowered version of yourself. We stand behind the health and wellness of not only the teams working within the walls of our studios, but the broader community as well. At [solidcore] we believe in blazing paths, not trailing behind and we are firmly committed to being the leader in diversity, equity, and inclusion within the boutique fitness space. We want to create a community in which people can feel safe to show up as their most authentic selves. Community is not just what we do - it’s who we are and we are dedicated to promoting a welcoming environment for all. You can visit our website here to find out more about the actions we are taking to promote a more diverse and inclusive space for both our clients and our internal team.
We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.

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