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<h3>Job Description</h3>
Job DescriptionCompany Description 
OUR STORY
Equinox Group is a high growth collective of the world's most influential, experiential, and differentiated lifestyle brands. We restlessly seek what is next for maximizing life - and boldly grow the lifestyle brands and experiences that define it. In addition to Equinox, our other brands,&nbsp;SoulCycle and Equinox Hotels&nbsp;are all recognized for inspiring and motivating members and employees to maximize life. Our portfolio of brands is recognized globally with locations within every major city across the United States in addition to London, Toronto, and Vancouver
OUR CODE
We are passionate about high performance living and we practice what we preach – investing time in our own health and fitness. We believe that everyone has untapped potential within them and it takes a disruptive approach to unleash it. We dream big and don’t settle for the status quo. We sweat the details. We never accept less than 110% to help each other deliver the Equinox experience and enable our members to get great results.  We are obsessed with what’s new, what’s now, what’s next. Never following, always leading, and living ahead of the moment in fashion, culture, and consumer behavior. We aren’t just a company; we’re a community vested in each other’s success. We value humility and a team approach at every level of the company.
If you are a high performing individual who is passionate about winning and inspiring others then we are excited to discuss career opportunities with you.
Job Description 
We are looking for energetic, creative, and enthusiastic Front Desk Associates to join the Equinox team. This is a great position for candidates looking to make a significant impact in a growing and dynamic organization
<ul>
<li>Professionally greet members and guests</li>
<li>Scan membership ID’s upon members entrance</li>
<li>Answer phones professionally</li>
<li>Respond to member questions, concerns and discrepancies</li>
<li>Update members’ accounts if needed</li>
<li>Maintain an orderly and clean work area</li>
<li>Ability to work opening/closing/mid-day shifts</li>
<li>Ability to tour members</li>
<li>Provide the highest level of customer service to members, prospective members, and guests</li>
<li>Aid other departments with other related tasks</li>
</ul>
Qualifications 
<ul>
<li>Minimum of 1 year in customer service or related experience</li>
<li>High school diploma/GED required or equivalent work experience</li>
<li>Reliable, professional, computer literate, energetic, and friendly</li>
<li>Preferably interested in health, fitness, and/or sports</li>
<li>Must be friendly, vibrant, and outgoing</li>
<li>Must be able to effectively communicate in person, via email, and via phone</li>
</ul>
ESSENTIAL PHYSICAL REQUIREMENTS&nbsp;
<ul>
<li>Must be able to perform all essential physical aspects of the position which may include standing for long periods of time, sitting, constantly walking, squatting, stooping, reaching, and bending above and below shoulder height</li>
<li>Must be able to perform pushing, pulling and lifting up to 50lbs at a time</li>
</ul>
Pay Transparency: $17.00 per hour
 Additional Information 
ADDITIONAL INFORMATION
AS A MEMBER OF THE EQUINOX TEAM YOU WILL RECEIVE:
<ul>
<li>We offer competitive salary, benefits, and industry leading commission opportunities for club employees</li>
<li>Complimentary Club membership</li>
<li>Perks and incentives with our products and services including Personal Training, Pilates, Spa and Shop</li>
</ul>
This job description is intended to describe the general requirements for the position. It is not a complete statement of duties, responsibilities, or requirements. Other duties not listed here may be assigned as necessary to ensure the proper operations of the department.
Equinox is an equal opportunity employer. For more information regarding our career opportunities, please visit one of our clubs or our website at&nbsp;<a href="https://careers.equinox.com/" target="_blank">https://careers.equinox.com/</a>
All your information will be kept confidential according to EEO guidelines. Must have a legal right to work in the United States.&nbsp;

Front Desk Associates, Woodbury (Long Island)

<h3>Job Description</h3>
Job Description
<ul>
<li>We have an opening for full and part time&nbsp;MAITRE D&nbsp;positions.</li>
<li>Location: Tatiana Restaurant - 132 West 65th Street, New York, NY 10023 Note: online applications accepted&nbsp;only.</li>
<li>Schedule: Full time and part time schedules. Tuesday - Saturday, hours may vary. Must be able to work weekends and holidays. More details upon interview.</li>
<li>Requirement: Previous hospitality experience required.</li>
<li>Pay Range: $25.00&nbsp;per hour to&nbsp;$30.00&nbsp;per hour.</li>
</ul>
We Make Applying Easy!&nbsp; Want to apply to this job via text messaging?&nbsp; Text JOB to 75000 and search requisition ID number 1482961.&nbsp;
The advertised program is a conversational recruiting assistant that helps you apply to jobs with Compass Group. Message frequency varies. Message and data rates may apply. Text STOP to opt out or HELP for help. Terms and conditions:&nbsp;<a href="http://olivia.paradox.ai/moSkg" target="_blank">http://olivia.paradox.ai/moSkg</a>
&nbsp;
This position is eligible for an Employee Referral Bonus! If you know someone that is qualified for this role, please use the ‘job search’ in PeopleHub to refer your referral and email them a link to apply. Your referral will be able to apply by clicking the link in the email. You can check the status through your profile, accessible via Careers in PeopleHub, by clicking on ‘referral tracking.’ For Employee Referral guidelines, FAQs and the Compass Employee Referral Policy, email&nbsp;<a href="mailto:MyReferral@compass-usa.com" target="_blank">MyReferral@compass-usa.com</a>.&nbsp;
Become part of Restaurant Associates, the industry’s leading provider of dining and event catering for some of the nation's most prestigious museums, performing arts centers and corporations!&nbsp;Voted Glassdoor's Employee Choice Awards-&nbsp;Best Places to workThis is R/A&nbsp;!
​
Job Summary
Summary: &nbsp;Seats guests in dining room. Ensures customer satisfaction.
Essential Duties and Responsibilities:
<ul>
<li>Promptly and warmly greets guests and accompanies them to their tables based on availability or desired seating arrangements.</li>
<li>Oversees guest flow within the restaurant.&nbsp;</li>
<li>Manages the reservations system.&nbsp;</li>
<li>Promotes an overall enjoyable dining experience; promotes a clean, safe and neat environment for guests and associates.&nbsp;</li>
<li>Advises guests on menu and beverage selections.&nbsp;</li>
<li>Liaise between kitchen staff and dining room staff.&nbsp;</li>
<li>Exhibits exceptional communications skills and ability to get along well with others; demonstrates flexibility, patience and a willingness to communicate with guests and staff.</li>
<li>Supervises the activities of food-service associates in the dining room to ensure proper customer service, food handling and sanitation procedures are followed.</li>
<li>Makes special occasion arrangements for guests; promotes special in-house events.</li>
<li>Helps train new food-service team members and provides ongoing customer-service training.</li>
<li>Supervises the closing of the assigned dining room; ensures servers complete side work and station setup.</li>
<li>Demonstrates knowledge of emergency safety procedures; assists with evacuation of guests to safety in the event of an emergency.</li>
<li>Helps bus tables and serve foo/beverages when necessary while maintaining safe food-handling and sanitation standards.</li>
<li>May operate equipment, including fire extinguishers, telephones, iced tea/soda machines, soup wells and coffee machines.</li>
<li>Works with staff of other departments to perform job duties during special events or functions.</li>
<li>Performs other duties as assigned.</li>
</ul>
Associates at Restaurant&nbsp;Associates are offered many fantastic benefits.
Both full-time and part-time positions offer the following&nbsp;benefits to associates:
<ul>
<li>Retirement Plan</li>
<li>Associate Shopping Program</li>
<li>Health and Wellness Programs</li>
<li>Discount Marketplace</li>
<li>Identity Theft Protection</li>
<li>Pet Insurance</li>
<li>Voluntary Benefits, including Critical Illness Insurance, Accident Insurance, Hospital Indemnity Insurance, Legal Services, and Choice Auto and Home Program</li>
</ul>
In addition, full-time positions also offer the following benefits to associates:
<ul>
<li>Medical</li>
<li>Dental</li>
<li>Vision</li>
<li>Life Insurance/AD</li>
<li>Disability Insurance</li>
<li>Commuter Benefits</li>
<li>Employee Assistance Program</li>
<li>Flexible Spending Accounts (FSAs)</li>
</ul>
Abides by all Company policies and procedures including but not limited to:&nbsp;
<ul>
<li>The use of a medium weight cut gloves when handling or using knives, peelers, choppers, mandolins or cleaning a slicer.&nbsp;</li>
<li>The use of oven mitts, fryer gloves or steamer gloves when handling hot pans from ovens, warmers or steamtables.&nbsp;</li>
<li>The use of slip-resistant shoes and proper lifting techniques.&nbsp;</li>
</ul>
Associates may also be eligible for paid and/or unpaid time off benefits in accordance with applicable federal, state, and local laws. For positions in Washington State, Maryland, or to be performed Remotely, click here or copy/paste the link below for paid time off benefits information.
<a href="https://www.compass-usa.com/wp-content/uploads/2023/08/2023_WageTransparency_RA.pdf" target="_blank">https://www.compass-usa.com/wp-content/uploads/2023/08/2023_WageTranspa…</a>
About Compass Group: Achieving leadership in the foodservice industry
Compass Group is an equal opportunity employer.&nbsp; At Compass, we are committed to treating all Applicants and Associates fairly based on their abilities, achievements, and experience without regard to race, national origin, sex, age, disability, veteran status, sexual orientation, gender identity, or any other classification protected by law. &nbsp;
Qualified candidates must be able to perform the essential functions of this position satisfactorily with or without a reasonable accommodation.&nbsp;Disclaimer: this job post is not necessarily an exhaustive list of all essential responsibilities, skills, tasks, or requirements associated with this position. While this is intended to be an accurate reflection of the position posted, the Company reserves the right to modify or change the essential functions of the job based on business necessity.&nbsp;
Applications are accepted on an ongoing basis.&nbsp;
We will consider for employment all qualified applicants, including those with a criminal history (including relevant driving history), in a manner consistent with all applicable federal, state, and local laws, including the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance, the San Francisco Fair Chance Ordinance, and the New York Fair Chance Act.

MAITRE D (FULL TIME AND PART TIME)

<h3>Job Description</h3>
Job Description
Part Time Guest Service Agent
Pay Rate: $17.50/hr
Location: 
Holiday Inn NYC- Lower East Side
150 Delancey Street New York, NY 10002
SUMMARY:
To assist guests efficiently, courteously, and professionally in all Guest Service related functions and to maintain high standards of service and hospitality. 
 
RESPONSIBILITIES:
<ul>
<li>Provide the highest quality of service to the customer at all times. Promptly and effectively deal with guest complaints and requests. </li>
<li>Check guests in and out efficiently and in a friendly manner.</li>
<li>Post guest charges and compute guest bill, collect payment and make change for hotel guests following all cash handling procedures as required by M&amp;R Hospitality Management.</li>
<li>Handle guest mail and messages per established procedures. Be very knowledgeable of Rewards program and promotions.</li>
<li>Develop a thorough knowledge of hotel staff, room locations, room rates, amenities, and selling strategies. </li>
<li>Take reservation requests efficiently.</li>
<li>Answer switchboard in accordance with standards of proper telephone etiquette. </li>
<li>Block rooms and handle special requests.</li>
<li>Monitor room availability.</li>
<li>Handle safe deposits by guests per established procedures. </li>
<li>Keep lobby, back office and desk area clean and presentable.</li>
<li>Have a thorough knowledge of emergency and security procedures. </li>
<li>Offer and properly handle requests for wake-up calls.</li>
<li>Know how to clean guest rooms to standards.</li>
<li>Open and close shift; make cash drops.</li>
<li>Ensure all credit cards, cash, and change fund are balanced throughout each shift. </li>
<li>Inform management of any guest or systems related complaints or problems.</li>
<li>Communicate with incoming staff and management by logging pertinent information in the pass on log. </li>
<li>Keep maintenance informed of all maintenance needs.</li>
<li>Pass on guest lost and found inquiries to management or supervisors.</li>
<li>Assist in marketing effort by completing Company Tracking nightly.</li>
<li>Must wear proper uniform at all times in accordance with the Standards of Appearance. Have a thorough knowledge of emergency procedures.</li>
<li>Practice safety standards at all times.</li>
<li>Be able to move luggage or packages weighing up to 40 lbs.</li>
<li>Each associate will be required to follow the rules as found in the M&amp;R Employee Handbook</li>
<li>Perform other duties as assigned by management, of which employee is capable of performing</li>
</ul>

Guest Service Agent - Holiday Inn Lower East Side-NYC

<h3>Job Description</h3>
Job Description
At Chick-fil-A, the Team Member role is more than just a job; it's an opportunity. In addition to working directly for an independent Owner/Operator, Team Members gain life experience that goes far beyond serving a great product in a friendly environment. Team Members are responsible for providing an exceptional dining experience for everyone they serve each day and for ensuring all guests receive signature Chick-fil-A service and food. 
Position Type: 
<ul>
<li>Full-time and Part-time </li>
</ul>
Our Benefits Include: 
<ul>
<li>A fun work environment where you can positively influence others</li>
<li>Flexible scheduling (and closed on Sundays)</li>
<li>Learning first-hand from an experienced Operator and Restaurant Leaders</li>
<li>Intentional growth and development to help you reach your professional goals</li>
<li>Scholarship opportunities</li>
<li>Competitive pay</li>
<li>Entertainment &amp; Travel Discounts through our partnership with Abenity</li>
<li>20% Discount on all Voice and&nbsp;Data Plans at Verizon and At&amp;t</li>
<li>Computer Discounts at Apple &amp; Sage Sustainable Electronics</li>
</ul>
Front of House Team Member Responsibilities:
<ul>
<li>Smile</li>
<li>Create and Maintain Eye Contact</li>
<li>Speak Enthusiastically</li>
<li>Make Emotional Connections with Guests</li>
<li>Honor and encourage others to follow the vision and values of the Restaurant</li>
<li>Multitask quickly, yet thoroughly</li>
<li>Be team-oriented, adaptable, dependable, with a strong work ethic</li>
<li>Work on their feet for several hours at a time</li>
<li>Communicate effectively with guests and Team Members</li>
<li>Adhere to Chick-fil-A rules and dress code at all times</li>
<li>Other duties as assigned</li>
</ul>
Qualifications and Requirements:
<ul>
<li>Consistency and reliability</li>
<li>Cheerful and positive attitude </li>
<li>Loves serving and helping others</li>
<li>Customer service oriented</li>
<li>Strong interpersonal skills </li>
<li>Detail-oriented </li>
<li>Able to multi-task </li>
<li>Works well independently and in a team environment</li>
<li>Be willing and able to work a flexible schedule</li>
<li>Have the ability to lift and carry 10-50 lbs on a regular basis</li>
<li>Have the ability to stand for long periods of time</li>
</ul>
Most Chick-fil-A® Restaurants are operated by independent franchised business owners
who make all their own employment decisions and are responsible for their own
content and policies.
Working at a Chick-fil-A® restaurant is more than a job – it’s an opportunity for teamwork and leadership development in a positive, people-focused environment. Most Chick-fil-A restaurants are locally owned and operated by independent, franchised Operators who invest in the future of their Team Members and give back to their communities.

Front of House Team Member

<h3>Job Description</h3>
Job DescriptionCompany Description 
Company Culture and Values:&nbsp;At Monarch Communities Senior Living, we value compassion, innovation, and community. Our team is committed to making a meaningful impact on the lives of our residents and fostering a collaborative and supportive work environment.
Job Description 
&nbsp;Provides a positive first impression to all who enter the community.&nbsp; Provides an overview of community information to those inquiries in support of sales and marketing efforts.&nbsp; Responds to incoming calls and provides clerical support to all departments. This is a non-exempt, hourly role reporting to the Business Operations Director.
Schedule: Part-time weekends only (Saturday and Sunday 3p-10:30pm)&nbsp;
Salary: $17.00-$17.25 an hour
Responsibilities and Duties:
<ul>
<li>Assigns daily task and ensure completion of tasks</li>
<li>Assists the Business Operations Director and Sales Counselor with special projects</li>
<li>Ensures appropriate office supplies are on hand</li>
<li>Coordinates maintenance of all office equipment</li>
<li>Answers and screens all incoming calls in a courteous and professional manner</li>
<li>Receives and processes mail for the community</li>
<li>Monitors security alarms, resident emergency call system, and front door security</li>
<li>Assists the Business Operations Director in administrative tasks as assigned</li>
<li>Participates in and attends all in-service training as scheduled</li>
<li>Ensures compliance with all Federal, State, and local regulations, as well as community policies and procedures</li>
<li>Other duties as assigned</li>
</ul>
Qualifications 
<ul>
<li>High school diploma preferred&nbsp;</li>
<li>Strong interpersonal skills and capable of relating to a variety of people and personalities&nbsp;</li>
<li>Experience working with the senior population&nbsp;</li>
<li>Proficiency in computer skills, Microsoft Office (Windows, Outlook, Excel) with the ability to learn new applications&nbsp;</li>
</ul>
Physical Abilities:
<ul>
<li>While performing the duties of this job, the associate is often required to stand, walk, sit, use fine and gross motor skills, reach with hands and arms, balance, stoop, kneel, crouch, talk, hear, and smell.&nbsp;&nbsp;</li>
<li>An individual in this position will be required to lift or carry weight in up to 25 lbs. The associate must use proper body mechanics.&nbsp;</li>
</ul>
 Additional Information 
Benefits Offered (for Part-Time Employees):
· Paid Time Off (PTO)&nbsp;
· Flexible Schedule
· On the job training
· Employee Assistance Program (EAP)
· Free Parking
Other Compensation Programs:
· Employee Referral Bonus
· Resident Referral Bonus
Equal Opportunity Statement:
Monarch Communities and Brandywine Senior Living is an Equal Opportunity Employer.
We comply with all applicable federal, state, and local laws. We celebrate diversity and are committed to creating an inclusive environment for all employees.

Concierge (Weekends only)

<h3>Job Description</h3>
Job Description
Responsibilities include, but are not limited to:
Administrative:
<ul>
<li>Provide outstanding customer service</li>
<li>Help with answering a multi-line phone system</li>
<li>Using EMR system to schedule appointments, upload/fax patient documents, and communicate</li>
<li>Insurance verification/submitting claims</li>
<li>Monetary transactions (cash, credit/debit)</li>
<li>Possible personal assistant tasks</li>
<li>Other office-related tasks</li>
</ul>
An ideal candidate has administrative experience and must possess the following characteristics:
<ul>
<li>Honest</li>
<li>Communicate effectively in oral and written English</li>
<li>Eager to learn</li>
<li>Strong Organizational skills</li>
<li>Diligent and loyal</li>
<li>Have initiative and be resourceful</li>
<li>Punctual and reliable</li>
<li>Competent in Microsoft Office Suite</li>
<li>Good problem-solving abilities</li>
<li>Flexible with good interpersonal ethics</li>
<li>Independent and forward-thinking</li>
<li>Professional appearance is a must</li>
<li>Keep a positive attitude and be a team player</li>
</ul>
This position is ideal for college students or recent grads, as well as those considering a career in the medical field and a healthy lifestyle. Please note that this is a part-time position that requires a minimum one-year commitment.
Please send your resume in the body of the email, along with your expected hourly rate, to <a href="mailto:info@drelenaklimenko.com" target="_blank">info@drelenaklimenko.com</a>. INCLUDE PDF DOCUMENT. The rate will be determined based on experience. Please answer the following questons in the email:&nbsp;
1. Are you looking for part-time or full-time?&nbsp;
2. Are you available to work on Tuesdays and Fridays&nbsp;
3. Are you able to commit to one year?&nbsp;

Front Desk Admin

<h3>Job Description</h3>
Job DescriptionBenefits/Perks 
<ul>
<li>Competitive Compensation</li>
<li>Paid Time Off</li>
<li>Career Growth Opportunities</li>
</ul>
 Job Summary A full-service property management company located in Carmel, NY is seeking an administrative professional who is organized and energetic and possesses superb interpersonal skills. In this role, you will provide support to our office employees and property managers, ensuring they have all the information and resources they need to perform their best. Your responsibilities will include answering phone calls, scheduling appointments, planning meetings, and writing correspondence. The ideal candidate is highly organized with excellent written and verbal communication skills and a friendly demeanor. Responsibilities 
<ul>
<li>Answer and handle incoming phone calls and/or route them to the appropriate person</li>
<li>Schedule appointments and maintain calendar</li>
<li>Write emails, memos, and letters and distribute them appropriately</li>
<li>Maintain an organized filing system for the company</li>
<li>handle incoming and outgoing mail</li>
<li>Develop, update, and maintain relevant office procedures</li>
<li>Greet and assist visitors</li>
</ul>
 Qualifications 
<ul>
<li>High school diploma/GED required, Associates degree or administrative training is preferred</li>
<li>Previous experience as an Administrative Assistant or in a similar position</li>
<li>Familiarity with standard office equipment such as printers and fax machines</li>
<li>Excellent computer skills and knowledge of Microsoft Word, Outlook, and PowerPoint</li>
<li>Highly organized with excellent time management skills and the ability to prioritize projects</li>
<li>Hands on and can-do attitude</li>
<li>Must be a great team player</li>
<li>Reliable and punctual with attendance</li>
<li>Highly organized and detail oriented with the ability to manage a variety of tasks</li>
<li>Excellent customer service skills</li>
</ul>

Front Desk Receptionist

<h3>Job Description</h3>
Job Description
Sharon Dorram Color at Sally Hershberger salon is looking for a dynamite receptionist to join our amazing team. Our ideal candidate has at least 2 years of experience in a high-end salon, though applicants from other customer service backgrounds are encouraged to apply.
Job requires: standing for long periods of time, proper phone etiquette, booking appointments, use of Microsoft office, cash handling, basic math and inventory maintenance. You must be detail-oriented, and able to multi-task. Perks include having your hair done by the best colorists &amp; stylists in the country.
SDSH is proud to be an Equal Opportunity Employer. We are committed to equal employment opportunity to all applicants and employees, and we evaluate qualified applicants without regard to race, creed, color, national origin, sex (including pregnancy and gender identity/expression), sexual orientation, age, ancestry, physical and mental disability, marital status, religion, citizenship status, genetic information or any other basis protected under applicable federal, state or local law. SDSH is committed to working with and providing reasonable accommodations to individuals with disabilities. If you need a reasonable accommodation because of a disability for any part of the employment process, please let us know the nature of your request and your contact information.
Please include a cover letter about your previous experience and why you think you would be a good fit for our salon.
Applicants without a cover letter will not be considered.
** PLEASE DO NOT CALL THE BUSINESS **
Thank you!

Salon Front Desk Receptionist

<h3>Job Description</h3>
Job Description
Guest Service Agent and Night Audit Relief
Pay Rate: $19 -$20/hr 
Location : 
Holiday Inn - Times Square 
585 8th Ave, New York, NY 10018
 
SUMMARY:
To assist guests efficiently, courteously, and professionally in all Guest Service related functions and to maintain high standards of service and hospitality. 
 
RESPONSIBILITIES:
<ul>
<li>Provide the highest quality of service to the customer at all times. Promptly and effectively deal with guest complaints and requests. </li>
<li>Check guests in and out efficiently and in a friendly manner.</li>
<li>Post guest charges and compute guest bill, collect payment and make change for hotel guests following all cash handling procedures as required by M&amp;R Hospitality Management.</li>
<li>Handle guest mail and messages per established procedures. Be very knowledgeable of Rewards program and promotions.</li>
<li>Develop a thorough knowledge of hotel staff, room locations, room rates, amenities, and selling strategies. </li>
<li>Take reservation requests efficiently.</li>
<li>Answer switchboard in accordance with standards of proper telephone etiquette. </li>
<li>Block rooms and handle special requests.</li>
<li>Monitor room availability.</li>
<li>Handle safe deposits by guests per established procedures. </li>
<li>Keep lobby, back office and desk area clean and presentable.</li>
<li>Have a thorough knowledge of emergency and security procedures. </li>
<li>Offer and properly handle requests for wake-up calls.</li>
<li>Know how to clean guest rooms to standards.</li>
<li>Open and close shift; make cash drops.</li>
<li>Ensure all credit cards, cash, and change fund are balanced throughout each shift. </li>
<li>Inform management of any guest or systems related complaints or problems.</li>
<li>Communicate with incoming staff and management by logging pertinent information in the pass on log. </li>
<li>Keep maintenance informed of all maintenance needs.</li>
<li>Pass on guest lost and found inquiries to management or supervisors.</li>
<li>Assist in marketing effort by completing Company Tracking nightly.</li>
<li>Must wear proper uniform at all times in accordance with the Standards of Appearance. Have a thorough knowledge of emergency procedures.</li>
<li>Practice safety standards at all times.</li>
<li>Be able to move luggage or packages weighing up to 40 lbs.</li>
<li>Each associate will be required to follow the rules as found in the M&amp;R Employee Handbook</li>
<li>Perform other duties as assigned by management, of which employee is capable of performing.</li>
</ul>

GSA/ Night Audit Relief-Holiday Inn Times Square

<h3>Job Description</h3>
Job Description
Guest Service Agent
 
SUMMARY:
To assist guests efficiently, courteously, and professionally in all Guest Service related functions and to maintain high standards of service and hospitality. 
 
RESPONSIBILITIES:
<ul>
<li>Provide the highest quality of service to the customer at all times. Promptly and effectively deal with guest complaints and requests. </li>
<li>Check guests in and out efficiently and in a friendly manner.</li>
<li>Post guest charges and compute guest bill, collect payment and make change for hotel guests following all cash handling procedures as required by M&amp;R Hospitality Management.</li>
<li>Handle guest mail and messages per established procedures. Be very knowledgeable of Rewards program and promotions.</li>
<li>Develop a thorough knowledge of hotel staff, room locations, room rates, amenities, and selling strategies. </li>
<li>Take reservation requests efficiently.</li>
<li>Answer switchboard in accordance with standards of proper telephone etiquette. </li>
<li>Block rooms and handle special requests.</li>
<li>Monitor room availability.</li>
<li>Handle safe deposits by guests per established procedures. </li>
<li>Keep lobby, back office and desk area clean and presentable.</li>
<li>Have a thorough knowledge of emergency and security procedures. </li>
<li>Offer and properly handle requests for wake-up calls.</li>
<li>Know how to clean guest rooms to standards.</li>
<li>Open and close shift; make cash drops.</li>
<li>Ensure all credit cards, cash, and change fund are balanced throughout each shift. </li>
<li>Inform management of any guest or systems related complaints or problems.</li>
<li>Communicate with incoming staff and management by logging pertinent information in the pass on log. </li>
<li>Keep maintenance informed of all maintenance needs.</li>
<li>Pass on guest lost and found inquiries to management or supervisors.</li>
<li>Assist in marketing effort by completing Company Tracking nightly.</li>
<li>Must wear proper uniform at all times in accordance with the Standards of Appearance. Have a thorough knowledge of emergency procedures.</li>
<li>Practice safety standards at all times.</li>
<li>Be able to move luggage or packages weighing up to 40 lbs.</li>
<li>Each associate will be required to follow the rules as found in the M&amp;R Employee Handbook</li>
<li>Perform other duties as assigned by management, of which employee is capable of performing</li>
</ul>

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