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<h3>Job Description</h3>
Job DescriptionDescription:
Job Overview:
This role is called a Mood Lifter, but until that is a word job seekers are typing into Google, we will stick with using the more widely known title of Front Desk Associate. What is a Mood Lifter, you ask? Mood Lifters are the people who greet each of our members with ear-to-ear smiles, over the top enthusiasm and pretty much know everyone in the club by name. They will run to open the door for you in a driving rainstorm and change a channel so you don’t miss a minute of the big game. They consistently go above and beyond and you can’t help but smile when you see them.
Responsibilities:
<ul>
<li>Greet every member and guest with enthusiasm and a smile</li>
<li>Tour potential members around the club with the goal of signing up the person for a membership</li>
<li>Sign members up for startup sessions with Blink Personal Trainers</li>
<li>Answer phone calls in a professional and energetic manner</li>
<li>Execute all opening/closing operational procedures to ensure the club runs smoothly</li>
<li>Handle member requests and concerns with professionalism and a sense of urgency</li>
<li>Actively participate in ensuring the club is spotless including frequent bending, lifting, and walking around the club to organize equipment and straighten up</li>
<li>Maintain regular and punctual attendance</li>
</ul>
 
 
Requirements:
Qualifications:
<ul>
<li>Enthusiastic, energetic, friendly and personable</li>
<li>Excellent verbal and written communication skills</li>
<li>Able to lift and move gym equipment weighing 15-20 lbs frequently and 45 lbs occasionally</li>
<li>Able to remain in a stationary position at the front desk for the majority of the workday</li>
<li>World class customer service skills</li>
<li>Works hard, multi-tasks and is a problem solver</li>
<li>Passion for fitness</li>
</ul>
 
Compensation &amp; Benefits:
<ul>
<li>Career Advancement opportunities</li>
<li>Complimentary gym membership</li>
<li>Medical, Dental, and Vision plans, if work 30 or more hours on average weekly</li>
<li>401(k) Retirement savings plan</li>
<li>Fun working environment!</li>
<li>Pay Transparency: $16.50/hr</li>
</ul>
 
About Blink Fitness (PureGym Group)
The PureGym Group is a leading gym operator headquartered in the UK, boasting over 600 locations and more than 2 million members worldwide. We're thrilled to announce our expansion into the United States! Our commitment to providing high-quality, affordable gyms for everyone, everywhere, remains unwavering.
Our mission to inspire healthier nations has made us the UK's favorite gym, and now, an international success story. With our unique "Everybody Welcome" approach, we create a friendly, warm, and inclusive environment for all our employees and members.

Front Desk Associate

<h3>Job Description</h3>
Job DescriptionDescription:
Want to be apart of a GREAT team? Join our team at our new Syracuse Office!
 
Lalor Family Dental is a growing, multi-office dental practice in the Greater Binghamton Area bringing over 60 years of experience in the dental field. We are looking for qualified individuals to join our Business Team at our new office in Syracuse! Our Business Team Members work in our front office where they help check out patients, schedule appointments, and assist patients with financial arrangements and questions.
 
We are looking for individuals with positive attitudes and a patient-centered mindset. Willing to train the right person for a successful career and advancement. We can train you in the industry, but we like result oriented, ethical people that like to get stuff done and aren't afraid of hard work. Looking for people that like to lead by example and like to coach and develop others. Accelerated growth opportunities with this role are available for the right person; bonus and raise potential after the first 90 days and again at 6 months. NO EXPERIENCE NEEDED!
 
 
 
Job Requirements
<ul>
<li>Highly capable individual who is results-focused</li>
<li>Highschool Diploma or GED required</li>
<li>Self-motivated and demonstrates initiative</li>
<li>Extremely hardworking and thrives in a demanding environment</li>
<li>Positive Attitude</li>
<li>Believes in a patient-centered approach to customer service in the dental environment</li>
<li>Demonstrates innovative approaches to problem-solving</li>
<li>Has experience leading others in a previous position, on a sports team, or through a club/organization</li>
<li>Takes responsibility</li>
<li>Serves with integrity</li>
<li>Positive attitude a must</li>
<li>Strong interpersonal, decision-making, and communication skill</li>
</ul>
Benefits
<ul>
<li>Family Owned</li>
<li>Health and Vision Insurance</li>
<li>Dental Coverage</li>
<li>Bonus potential after 90 days</li>
<li>Fun, company sponsored events throughout the year!</li>
<li>401(k) and Match</li>
<li>Certified as a Great Place to Work for the last 4 years!</li>
<li>Employee Assistance Program</li>
<li>Paid Time Off</li>
<li>Free parking</li>
<li>On-the-job training</li>
</ul>
Certified a Great Place to Work for 2020, 2021, 2022, 2023 and 2024
Lalor Family Dental is an equal opportunity employer. No person is unlawfully excluded from consideration for employment because of race, religion, creed, color, sex, age, national origin, disability, sexual orientation, gender identity, transgender status, gender dysphoria, marital or family status, pregnancy, military status, veteran status, predisposing genetic characteristics or carrier status, arrest or conviction record, domestic violence victim status, or any other legally protected class or status. Furthermore, we will not tolerate any form of discrimination or harassment of our employees by co-workers, supervisors, customers, or vendors. This commitment extends to our policies on recruiting, advertising, hiring, placement, promotion, training, transfer, wages, benefits, termination and all other privileges, terms, and conditions of employment.
 
Requirements:

Front Desk Team Member

<h3>Job Description</h3>
Job DescriptionDescription:
Metro Physical &amp; Aquatic Therapy is a comprehensive multidisciplinary company who offers Physical, Occupational, Speech Therapy, Massage and Acupuncture services. We take great pride in inspiring our team to create an everlasting bond with our patients, our doctors, and our community. But it’s not just what we do, it’s who we are. We are driven by our mission to continually invest in our people and offer the best workplace environment possible.
 
Metro Physical &amp; Aquatic Therapy has an immediate opening for a full time Front Desk Receptionist floater to provide coverage throughout Central Suffolk and the East End of Long Island. Come be a part of a growing organization in a progressive, supportive, and innovative team!
 
Days &amp; Hours: Monday - Friday 1030am-7pm occasional weekend work as needed
 
What We Offer!
<ul>
<li>Vacation &amp; Paid Time Off Benefits</li>
<li>.65/ mile Travel Compensation</li>
<li>401(k) Retirement Savings</li>
<li>Health Insurance/Dental/Vision</li>
<li>Flexible Spending</li>
<li>Free Life Insurance</li>
<li>AFLAC</li>
<li>NY 529 College Savings Program</li>
<li>Pet Insurance</li>
<li>Identity Theft Insurance</li>
</ul>
Essential Functions:
<ul>
<li>Welcomes patients and visitors with an upbeat attitude and a warm and inviting smile - in person or on the telephone; answering or referring inquiries.</li>
<li>Demonstrate a high level of customer service at all times. Patient’s satisfaction, provider time, and treatment room utilization by scheduling appointments in person or by telephone.</li>
<li>Generate a compilation of reports, logs and lists including but not limited to authorization and verifications with a high level of accuracy.</li>
<li>Ensure co-pays are tallied and reconciled and control credit extended to patients.</li>
<li>Call treating physicians to obtain updated prescriptions for treatment by Occupational and Physical Therapists.</li>
<li>Obtains Plan of Cares from treating physician and update system.</li>
<li>Set up a new /returning patient case in Theraoffice which includes obtaining new demographic information and all existing insurance information.</li>
<li>Keeps patient appointments on schedule by notifying Clinicians of patient’s arrival; reviewing service delivery compared to schedule; reminding provider of service delays.</li>
<li>Ensures availability of treatment information by filing and retrieving patient records.</li>
<li>Maintains business office inventory and equipment by checking stock to determine inventory level; anticipating needed supplies; placing and expediting orders for supplies; verifying receipt of supplies; scheduling equipment service and repairs.</li>
<li>Maintains a working knowledge of Metro, rules and policies, and works to ensure the compliance with the stated parameters. Perform other duties and assignments as required.</li>
<li>Maintains strictest confidentiality; adheres to all HIPAA guidelines/regulations.</li>
<li>Perform other duties and assignments as required. Serve as a scribe for recording and editing therapeutic exercises under the supervision of a Doctor of Physical Therapy and/or Occupational Therapy</li>
<li>Helps treat patients by preparing heat and ice packs; paraffin dips; assisting patients to the pool; guiding patients to exercise equipment, monitoring motion; tracking patient physical exertion levels; guiding patients through prescribed exercises and strengthening techniques.</li>
<li>Ensures operation of treatment equipment by completing preventive maintenance requirements; following manufacturer's instruction; troubleshooting malfunctions; calling for repairs.</li>
<li>Educates patients by demonstrating proper use of equipment and exercise routines.</li>
<li>Prepares patients for therapy treatment by welcoming, comforting, providing, and/or assisting patients into therapy sessions.</li>
<li>Provides information to patients by answering questions and requests; allaying fears.</li>
<li>Maintains patient confidence and protects operations by keeping information confidential.</li>
<li>Maintains a safe and clean working environment by complying with procedures, rules, and regulations.</li>
<li>Provides equipment and supplies by sterilizing and delivering equipment and supplies to the treatment area; positioning equipment for therapist access; positioning patients on equipment.</li>
<li>Prepares treatment room for patients by following prescribed procedures and protocols.</li>
<li>Answers calls from physician offices, hospitals, and patients using exemplary customer service skills.</li>
<li>Maintains physical therapy supplies inventory by checking stock to determine inventory level; anticipating needed supplies; placing and expediting orders for supplies; verifying receipt of supplies.</li>
<li>Provide front desk coverage as needed; this includes answering calls from physician offices, hospitals and patients, and assisting with scheduling.</li>
<li>Performs other duties and assignments as required.</li>
</ul>
Requirements:
<ul>
<li>One (1) year of Medical office experience preferred</li>
<li>Experience with a EMR System a plus</li>
<li>Ability to communicate to customers, co-workers and management in a professional/courteous manner.</li>
<li>Current or recent experience in a medical practice assuring compliance with federal, state and local regulations and guidelines.</li>
<li>Must work well within a team environment.</li>
<li>Excellent interpersonal and communication skills</li>
<li>Proficiency in the Google Suite platform and ability to learn new programs quickly.</li>
<li>One year of experience in a customer service-oriented is strongly desired.</li>
<li>High school diploma or GED is required</li>
</ul>

Front Desk Coordinator - Full Time Floater (Suffolk County/East End)

<h3>Job Description</h3>
Job DescriptionDescription:
Our team is looking to add an upbeat Front Desk Agent to manage all aspects of front desk operations and be a key person of reference for our guests and vendors. To be successful in this role, you will need to extend professionalism and courtesy, have outstanding communication skills, and have the ability to work in a fast-paced environment.
 
This position may require flexible scheduling availability.
Requirements:
Job Requirements:
<ul>
<li>Check-in/Check-out hotel guests</li>
<li>Process all payments according to established hotel requirements</li>
<li>Provide information and assistance to all guests and vendors </li>
<li>Prepares all necessary reports during each shift for the management team</li>
</ul>
 
Job Qualifications:
<ul>
<li>Highly motivated team player with strong initiative and desire for achievement </li>
<li>Must be effective in handling problems in the workplace including anticipating, preventing, identifying, and solving problems as necessary</li>
<li>Ability to work well in stressful situations</li>
<li>Readily available and approachable for all guests while providing excellent guest service</li>
</ul>
 
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. While performing the duties of this job, the employee is regularly required to stand, sit or walk for an extended period of time. The number of hours you will be scheduled to work during the week is variable and is based on guest occupancy, season, staffing and other factors. Island Hospitality is unable to guarantee a specific number of work hours per week.
 
Training:
Island Hospitality is committed to employee development and displays that commitment with a formalized training and development program providing a clear path for any employee with a desire and aptitude to thrive in the hospitality business. As team members join Island Hospitality from other organizations they too can build on that prior experience and find further growth opportunities within our company by utilizing the tools and resources offered.
 
Team Member Wellness Program: How We Thank You For All You Bring To The Team
 
Rewarding Benefits Package:
<ul>
<li>Healthcare including Medical, Dental, and Vision Insurance </li>
<li>HSA &amp; FSA plans available! </li>
<li>Dependent care FSA</li>
<li>Identity Theft Protection Insurance Commuter benefits including transit &amp; parking </li>
<li>Pet Insurance </li>
<li>PTO and Payroll Incentives for Annual Wellness Exams</li>
<li>Employee Assistance Program </li>
<li>Wellness Subscriptions including access to gyms, financial planning, counseling, and legal services </li>
<li>Paid Sick and Vacation Time</li>
<li>Family Leave</li>
<li>401(k) Retirement plan - IHM Matches 100% up to 3% of your salary and an extra 50% on the next 2% of your salary. 401(k) is fully vested upon the first contribution</li>
</ul>
 
Rewarding Hard Work:
<ul>
<li>Incentive based bonus program</li>
<li>Free room nights at our hotels and employee discounts within your hotel brand</li>
<li>Discounts for friends and family within your hotel brand </li>
<li>Team Member of the Month, Quarter, and Year recognition and bonus</li>
<li>Discounted tickets to theme parks, musicals, movies, and more through Tickets at Work </li>
<li>Career Growth through our in-house training program with a path personalized to your desired goals</li>
<li>Referral bonus program to ANY of our locations</li>
</ul>
 
Equal Opportunity Employer
Island Hospitality uses E-Verify to confirm work authorization in all municipalities where it is required by law.

Front Desk Agent

<h3>Job Description</h3>
Job DescriptionDescription:
 
Are you looking for a rewarding career in Mental Health &amp; Human Services? Apply today to join an amazing team, dedicated to advocating the health &amp; well-being of individuals, families, and communities. The Mental Health Association of Columbia-Greene Counties Inc. is looking to fill the positions ofRecreation Attendant and Instructor for an after school program setting serving youth in grades K-8. The positions are part time, Monday-Friday, during after school hours. The main worksite is located at 102 Harry Howard Ave, Hudson, NY 12534. 
 
Recreation Attendant- Facilitates an environment where youth can build friendships and engage in healthy social interactions through daily program activities. The position offers an hourly rate of $22.43, with 12-19.5 hours per week over a 50 week school year. 
 
Instructor- Develops lesson plans to facilitate structured age appropriate educational, recreational and skill building activities etc for youth. Models and teaches socially acceptable behaviors. Maintains regular contact with parents and teachers. The position offers an hourly rate of $26.70, with 12-15 hours per week over a 40-week school year. 
Benefits include Voluntary Telemedicine (Concierge Medical), Voluntary 401K plans, EAP, and NYS paid sick leave. Plus, you get to be part of a dynamic, diverse, and supportive behavioral health organization whose mission is to "Provide education and advocacy, and to enhance the wellbeing of individuals, families and communities." 
 
The Hudson LEAPS Afterschool program provides educational support, recreational opportunity, skill building, character education and a nutritional snack for each participant during three hours of structured daily activities. Collaborations with service providers offer specialized services for participating youth. With a focus on providing youth with a message promoting positive attitude regarding school, delaying childbearing and violence prevention, the program offers interesting and engaging alternatives in Hudson for up to 240 youth (K-8th grade). The programs are available every school day and students are expected to participate in each 3-hour session.
 
Job duties include: 
<ul>
<li>Provide an atmosphere which builds friendships, encourages healthy social interactions, and promotes recreational opportunities for children. </li>
<li>Communicates clearly with youth employing active listening skills.</li>
<li>Establishes and maintains professional boundaries.</li>
<li>Defines expectations clearly.</li>
<li>Offers reassurance and encouragement.</li>
<li>Works to motivate youth to identify and select appropriate activities.</li>
<li>Respects youth and families’ cultural norms when selecting activities.</li>
<li>Plans and conducts age-appropriate activities in partnership with the youth that achieve their established goals. </li>
<li>Models and teaches socially acceptable behaviors.</li>
</ul>
 
Requirements:
 
<ul>
<li>Must have an understanding of cultural family differences and values with the ability to remain non-judgmental. </li>
<li>Must have an understanding of HIPPA privacy laws and adhere to them. </li>
<li>Must be self-motivated. </li>
<li>Must have excellent verbal, written, communication, and interpersonal skills. </li>
<li>Ability to work with a diverse population of urban, suburban and rural cultures and with community members from varying socioeconomic backgrounds. </li>
<li>Demonstrate a commitment to Diversity, Equity, and Inclusion through continuous development, modeling inclusive behaviors, and proactively managing bias. </li>
<li>Must be able to work regularly outside the office and in the field to engage with participants. </li>
<li>Must have an intermediate competency in Windows operating environment using Micro Soft Office applications, database, email, trainings and payroll.</li>
</ul>
Candidates from historically underrepresented groups are encouraged to apply. 
 
All offers are contingent on the candidate’s ability to obtain a Statewide Central Registry and Fingerprint clearance and a valid NYS Driver’s License and a clean MVR preferred. 
 
As an Equal Opportunity Employer, we do not discriminate in our employment practices due to an applicant's sex, race, color, religion, national origin, citizenship, age, creed, disability, veteran status, marital status, familial status, military status, domestic violence victim status, sexual orientation or gender identity/expression (including transgender status), predisposing genetic characteristics/genetic information or carrier status, ancestry, ethnic group identification, ethnic background, traits historically associated with race, reproductive health decision making, or any other category protected by applicable federal, state, or local law. At the Mental Health Association, we believe a diverse and inclusive workforce makes the best workforce

Recreation Attendant/Instructor

<h3>Job Description</h3>
Job DescriptionDescription: JOSEPH A. FLOREANOROCHESTER RIVERSIDE CONVENTION CENTERJOB DESCRIPTION Department: OperationsPosition: Guest Services (Control Office)General Description: The Guest Services personnel are responsible for the day to day operations of the control office. Emphasis on a variety of communication means to interface with staff and patrons. Monitoring of specific building automated systems and enforcement of specific building policies and procedures as directed by management. Position reports directly to the Event Coordinator. Typical Work Routine Includes but Not Limited To:1. Works as scheduled in proper uniform and nametag.2. Answers and directs a variety of incoming and internal phone calls according to established building salutation.3. Distribution and recording of all building portable radios, keys and first aid equipment.4. Responsible for daily opening and closing of facility, including all lighting, doors, skyway system, etc.5. Supervision and coordination of any part-time special event personnel or EMT personnel on duty.6. Monitors closed circuit television video recording systems; and logs/reports any inconsistencies with normal building routine.7. Working knowledge of Johnson Controls building automation systems (HVAC, fire and security). Ability to recognize disruptions in system and notify the appropriate personnel.8. Ability to follow established procedures with regards to emergency situation, i.e. fire, bomb threat, medical, etc.9. Keeps written daily logs and reports in the areas of Lost and Found, property damage, theft and incidents involving staff.10. Scheduling requires Guest Service personnel to be flexible in off-shift availability.11. Individual is responsible to work inside and outside the facility with exposure to inclement weather and in unpredictable crisis situations.12. Individual may be required to work off-site.13. Additional duties as designated by Management. 
Additional Responsibilities:
1. Guest Service personnel shall be knowledgeable in all administrative procedures established by The Center. 
2. Thorough working knowledge of the Center’s Johnson Controls automated systems of HVAC, fire, security, CCTV, alarms, computer programs and EVAC. 
3. The individual shall be prepared to interact with unit head personnel and shall be able to interface with security and safety programs with an attitude of responsibility toward the public image of the Center. 
4. Maintain a low profile with a courteous and polite demeanor.
Requirements:
 
Qualifications:
· High School diploma or equivalent.
· Excellent verbal and written communication skills.
· Experience in dealing with the public under normal and abnormal conditions and in working under emergency conditions. 
· Two (2) years’ experience in customer service.
· Ability to work independently.

Guest Services (Control Office)

<h3>Job Description</h3>
Job DescriptionDescription:
Do you dream about being part of History and promoting NYC’s most iconic destination for fun?
 
Luna Park in Coney Island is actively recruiting Seasonal Ticketing Team Members.
 
About Us:
Central Amusement International Inc. (CAI) is an amusement park development and management company located in New York City. In 2003, CAI developed Victorian Gardens at Wollman Rink in Central Park, and in 2010 developed Luna Park in Coney Island, at the site of the birthplace of the amusement industry. CAI is part of the Zamperla Group, which is the worldwide leader in the manufacturing of amusement rides.
 
Join our dynamic team and make a difference in the guest experience at Luna Park In Coney Island! As a vital team member, your role goes beyond the ordinary- it is about creating a memorable atmosphere for our visitors. As a Tickets Associate, your role involves providing guest services and handling cash or credit transactions for merchandise or services.
 
Location: Luna Park in Coney Island, 1000 Surf Avenue, Brooklyn, NY 11224, USA
 
Job Description:
<ul>
<li>Embrace a warm and friendly attitude, ensuring every customer feels welcomed and appreciated.</li>
<li>Take charge of greeting guests with a smile, and handling orders and requests.</li>
<li>Ability to process payments with detail and minimal errors and follow cash-handling procedures diligently.</li>
<li>Provide current park information to our guests and knowledgeable on ticket structure and pricing, coupons, promotions, opening and closing times, park rules, park policies, park procedures, park amenities, etc.</li>
<li>Responsible for working in various locations within the park and must be knowledgeable in all assigned workstations.</li>
<li>Master computerized cash registers to ensure smooth and accurate sales transactions.</li>
<li>Collaborate with others and lend a helping hand when needed and as advised by supervisors and/or managers.</li>
<li>Be proactive in identifying and resolving customer requests, creating a positive and seamless experience.</li>
<li>Use effective sales techniques to increase sales transactions and contribute to the overall success of the team.</li>
<li>Maintain impeccable cleanliness and organization in your work area, upholding our commitment to a tidy and inviting environment.</li>
<li>Uphold the highest standards by following all CAI policies and procedures, ensuring a safe and enjoyable experience for everyone.</li>
</ul>
Requirements:
<ul>
<li>Previous experience in cash handling or customer service is a plus.</li>
<li>Friendly and approachable demeanor with excellent communication skills.</li>
<li>Ability to engage with guests and create a positive, memorable experience.</li>
<li>Basic math skills for handling transactions and providing change.</li>
<li>Sales-oriented mindset with the ability to upsell products.</li>
<li>Flexibility to work independently and/or as part of a team.</li>
<li>Availability to work various shifts, weekends, holidays, and evenings as needed.</li>
<li>Physical stamina for standing and moving throughout the shift.</li>
<li>Must be outgoing, friendly, courteous, and honest.</li>
<li>Able to work in all weather conditions.</li>
<li>Must be able to operate computers and learn software programs.</li>
</ul>
Job Type: Seasonal

2025 Seasonal Ticketing Team Member

<h3>Job Description</h3>
Job DescriptionDescription:
Join the Lalor Family Dental Team!
 
Lalor Family Dental, a trusted, family-owned practice with over 60 years of experience, is looking for full-time Business Team Members to join our rapidly growing multi-office practice in the Greater Binghamton Area.
 
Role Overview: As a Business Team Member, you'll play a key role in our front office—helping with patient checkouts, appointment scheduling, answering calls, and assisting with financial arrangements and questions.
 
What We’re Looking For:
<ul>
<li>Positive, patient-centered attitude</li>
<li>Highly motivated and results-driven</li>
<li>Strong interpersonal and communication skills</li>
<li>Self-starter who thrives in a fast-paced environment</li>
<li>Commitment to providing exceptional customer service</li>
</ul>
What We Offer:
<ul>
<li>Career development and advancement opportunities</li>
<li>Health, Vision, and Dental benefits</li>
<li>401(k) with matching</li>
<li>Monthly bonus incentives</li>
<li>Family-oriented work culture</li>
</ul>
Ready to make a difference? Apply now to become part of a team that values integrity, hard work, and positive energy!
 
 
Lalor Family Dental is an equal opportunity employer. No person is unlawfully excluded from consideration for employment because of race, religion, creed, color, sex, age, national origin, disability, sexual orientation, gender identity, transgender status, gender dysphoria, marital or family status, pregnancy, military status, veteran status, predisposing genetic characteristics or carrier status, arrest or conviction record, domestic violence victim status, or any other legally protected class or status. Furthermore, we will not tolerate any form of discrimination or harassment of our employees by co-workers, supervisors, customers, or vendors. This commitment extends to our policies on recruiting, advertising, hiring, placement, promotion, training, transfer, wages, benefits, termination and all other privileges, terms, and conditions of employment.
 
 
Requirements:

Learn to be a Front Desk Team member!

<h3>Job Description</h3>
Job DescriptionDescription:
Our commitment to excellent guest services is what drives us, and we are dedicated to hiring outstanding individuals who share our passion for ensuring our guests have an exceptional experience while staying with us. We are currently looking for a talented Hotel Front Desk Personnel to join our front desk team. The Hotel Front Desk Personnel promptly greets and registers guests, assigns rooms, issues keys, and checks out guests. In addition to these primary duties, he or she helps maintain room inventory, answers guest inquiries, provides local dining and entertainment recommendations, and helps ensure facility security.
The ideal candidate has a degree or some training/coursework in hospitality management and at least one year of experience in a similar role (customer service, front desk, etc.), preferably in a hotel. He or she is an individual who is poised, confident, organized, prompt, articulate, and helpful with a strong customer service focus. Candidates must be computer literate, internet savvy, mathematically strong, telephone proficient, and highly organized and must be able to work a flexible schedule that includes all shifts (mornings, afternoons, evenings, nights, weekends, and holidays).
 
RESPONSIBILITIES:
<ul>
<li>Greets all customers in a warm, sincere, and helpful manner</li>
<li>Checks guests in and out of the hotel, issuing room keys and directing guests to their rooms</li>
<li>Answers inquiries regarding hotel services and related information and provides pamphlets, discount cards, etc.</li>
<li>Manages inbound phone inquiries and routes calls accordingly</li>
<li>Addresses customer concerns and issues or escalates them as needed</li>
<li>Maintains work area in a neat and organized manner</li>
<li>Attends required team meetings</li>
<li>Performs other duties as assigned</li>
</ul>
 
 
Requirements:
Qualification:
<ul>
<li>High school diploma or GED required; some post high school education or training preferred</li>
<li>One year of experience in a front desk or customer facing role (preferably in a hotel)</li>
<li>Neat, clean, and professional appearance</li>
<li>Pleasant/friendly demeanor and an outgoing personality</li>
<li>Excellent communication, customer service, and problem solving skills, including the ability to maintain composure under stress</li>
<li>Strong organization skills, able to multi-task, and can manage time to meet frequently changing deadlines in a fast-paced environment</li>
<li>Proficient computer and internet skills</li>
<li>Excellent telephone skills</li>
<li>Able to work a flexible schedule, which may include working days, evenings, weekends, and holidays</li>
</ul>

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