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<h3>Job Description</h3>
Job Description
Salary:&nbsp;$24/Hr-$25/Hr
Other Forms of Compensation: &nbsp;
Rapport is a specialized division of FLIK Hospitality Group focused on all aspects of guest and employee services, meeting and event planning and conference center management. Distinct from recruitment agencies, we do not engage in temporary contracts. Our commitment is to foster long-term career development, allowing ambassadors to enjoy the comprehensive benefits of working directly with us.
Rapport invests in all of its ambassadors, allowing them to attain their career aspirations. It starts with a warm welcome to our business, followed by an individual training and development program. You’ll be encouraged to become the very best you can be throughout your career here, and will be provided with the skills to step into your next big role.
Becoming a Rapport ambassador means becoming part of a global community, collaborating with diverse talents, sharing ideas, and experiencing a workplace culture that extends beyond local boundaries. Your journey with us is more than just a job: it’s a meaningful career.
Job Summary
Working as a Guest Services Agent will allow you the opportunity to work with GREAT people like yourself! You will be surrounded by people who are passionate about what they do and share in our belief in the quality value of delivering superior hospitality to our premier client. The Guest Services Agent will be responsible for engaging all Clients, Guests, Vendors, and Employees entering the lobby and reception center, and will display an energetic, friendly, and approachable demeanor at all times.
Job responsibilities&nbsp; •Supporting the Lobby Manager and ensuring that every guest is greeted with enthusiasm and has a memorable experience. •Acting as way-finders and hospitality services resource for all guests. •Speaking freely and warmly, engaging clients and guests while efficiently assisting in the check in process or escorting them to their destination •Reviewing and committing to memory the profiles of VIP guests expected for the day. •Recognizing and welcoming VIP guests using service excellence standards. •Communicating effectively with team members and passing on necessary information to colleagues that may arise. •Building and maintaining a relationship with employees and repeat guests, enhancing their overall experience. •Gaining an understanding of the client culture, key areas of activity and creating “transparency” by serving as an extension of the client •Having a thorough understanding of the Firm’s emergency procedures and being prepared to carry out designated tasks in the event of a fire or other emergency. •Adhering to Hospitality signature look •Ability to memorize FAQ‘s and speak knowledgably about the building, surrounding areas, transportation, local restaurants’. •Other duties as assigned. •Ensure all issues are communicated to all employees where necessary.
Key Competencies Client Care •Greeting all guests/ visitors, ensure eye contact is made within 10 ft. of entrances. •Greeting internal and external clients with a smile, acknowledging them promptly, using the agreed welcome “Good Morning/Good Afternoon …” •Working in tandem with team members and other building personnel, always ensuring smooth transitions at each stage of guest’s journey.
Team Work and Communication •Communicate effectively with peers and Lobby Manager, displaying accuracy and attention to detail both in verbal and written communication. •Maintaining a strong awareness of business activity and communicating all updates with your team members. •Communicating effectively with team members and passing on necessary information to colleagues that may arise during the escorting process. •Providing assistance according to business needs e.g. lunch cover, callouts, and general support. •Supporting the training of new associates and completing checklists accordingly. •Taking part in the cross-training program which covers all areas of the department, when available.
Long Description
Building and History Knowledge •Maintaining basic knowledge of history of building and surrounding areas. •Maintaining basic knowledge of shops, restaurants, and attractions. Personal Presentation and Responsibilities •Maintaining a professional, polite, and considerate manner at all times. •Adhering to uniform and presentation standards as per the dress policy.
Working Environment •Maintain a clear, presentable working area at all times and report all maintenance faults/hazards and cleaning requests to the appropriate personnel. Monitor progress to ensure issues are promptly rectified. Escalate to your Supervisor as necessary.
Policies and Procedures •Adhere to the Company and the building’s policies and procedures. •Abide by all Security policies and procedures, including access restrictions, Fire and Life Safety information. Comply with the Reception and Lobby Services Standard Operating Procedures (SOP) Manual and keep up to date with new information issued. Familiarize yourself with the site-specific SOPs. Maintain SOPs as ‘living’ document.
Apply to Rapport today!
Rapport is a specialized division of FLIK Hospitality Group and a member of Compass Group USA
Click here to Learn More about the Compass Story

Compass Group is an equal opportunity employer.&nbsp; At Compass, we are committed to treating all Applicants and Associates fairly based on their abilities, achievements, and experience without regard to race, national origin, sex, age, disability, veteran status, sexual orientation, gender identity, or any other classification protected by law.
Qualified candidates must be able to perform the essential functions of this position satisfactorily with or without a reasonable accommodation. Disclaimer: this job post is not necessarily an exhaustive list of all essential responsibilities, skills, tasks, or requirements associated with this position. While this is intended to be an accurate reflection of the position posted, the Company reserves the right to modify or change the essential functions of the job based on business necessity. We will consider for employment all qualified applicants, including those with a criminal history (including relevant driving history), in a manner consistent with all applicable federal, state, and local laws, including the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance, the San Francisco Fair Chance Ordinance, and the New York Fair Chance Act.&nbsp;
Applications are accepted on an ongoing basis.&nbsp;
Rapport maintains a drug-free workplace.
Associates in Rapport are offered many fantastic benefits.
<ul>
<li>Medical&nbsp;</li>
<li>Dental</li>
<li>Vision</li>
<li>Life Insurance/ AD</li>
<li>Disability Insurance</li>
<li>Retirement Plan</li>
<li>Paid Time Off</li>
<li>Holiday Time Off (varies by site/state)</li>
<li>Associate Shopping Program</li>
<li>Health and Wellness Programs</li>
<li>Discount Marketplace</li>
<li>Identity Theft Protection</li>
<li>Pet Insurance</li>
<li>Commuter Benefits</li>
<li>Employee Assistance Program</li>
<li>Flexible Spending Accounts (FSAs)</li>
<li>Paid Parental Leave</li>
<li>Personal Leave</li>
</ul>
Associates may also be eligible for paid and/or unpaid time off benefits in accordance with applicable federal, state, and local laws. For positions in Washington State, Maryland, or to be performed Remotely, click here or copy/paste the link below for paid time off benefits information.
<a href="https://www.compass-usa.com/wp-content/uploads/2023/08/2023_WageTransparency_FlikHospitality.pdf" target="_blank">https://www.compass-usa.com/wp-content/uploads/2023/08/2023_WageTranspa…</a>
Req ID:&nbsp;1485430
Rapport a specialized division of FLIK Hospitality Group

SENIOR RECEPTIONIST

<h3>Job Description</h3>
Job Description
COMPANY OVERVIEW 
Trilogy Spa Holdings is a professional spa management company dedicated to creating and operating the most innovative, service-centric, and performance-optimized branded spas in the hospitality industry. We currently operate spas in Arizona, California, Colorado, Florida, Hawaii, Nevada, New York, Puerto Rico, and Texas, where there is an enormous opportunity for growth for passionate individuals.
Trilogy inspires those who provide, “Flawless service: Every Guest, Every day.”
We pride ourselves on creating a culture where employees feel valued, appreciated and take pride in coming to work. As such, desired candidates seek to be a Partner at Trilogy, not merely an employee. If you are driven to succeed and proud to serve others, we want you as part of our team!
JOB SUMMARY
The Spa Attache is responsible for welcoming guests and providing comprehensive and professional guidance on all spa services, treatments, packages, and retail products to create a seamless luxury spa experience. This role involves warmly greeting guests, schedule coordination and booking of appointments by phone and in person, as well as retail sales, payment processing, and the checking in and checking out of all guests in a professional manner. Effectively communicates with guests to understand their needs and areas of concern, while maintaining a high level of customer service standards. 
ESSENTIAL FUNCTIONS
<ul>
<li>Adhere to TRILOGY’s “Flawless Service, Every Guest, Every Day” philosophy and Spa policy and procedures.</li>
<li>Anticipate guest needs and uphold Spa and TRILOGY’s service standards for guest service, including FORBES 5 Star criteria.</li>
<li>Interact cooperatively and professionally with guests and spa team, demonstrating respect, sensitivity, and attentiveness, following all company guidelines.</li>
<li>Greet guests warmly, providing tours of the facility and informing guests of available spa services and amenities, using professional verbiage and etiquette.</li>
<li>Responsible for booking and confirming all spa and salon appointments accurately and professionally, based on guest preferences.</li>
<li>Provide guests with thorough descriptions and guidance on all spa services, treatments and retail products and spa amenities.</li>
<li>Manage guest check-in and check-out processes, ensuring accuracy and guest confidentiality.</li>
<li>Promote, sell, and up-sell spa services, packages, and retail products to guests.</li>
<li>Responsible for all aspects of maintaining the spa facility, lounges, and retail area throughout the day.</li>
<li>Communicate guest complaints or any maintenance issues to Spa Management. </li>
<li>Comply with and maintain safety, sanitation, and disinfection standards, properly clean and sanitize products, rooms, tools and equipment, following TRILOGY and State Governing Boards requirements and guidelines.</li>
<li>Complete all necessary opening and closing duties.</li>
<li>Perform other duties as assigned.</li>
<li>Attend mandatory vendor and company training sessions, as scheduled by Spa Management.</li>
</ul>
REQUIRED EDUCATION AND PREFERRED EXPERIENCE
<ul>
<li>Must have a High School diploma or equivalent, or any other combination of education, training and experience that provides the required knowledge, skills and capabilities.</li>
<li>At least 1-3 years’ experience in customer service, spa, hospitality, sales and/or retail. </li>
<li>At least 1 year of luxury retail sales experience.</li>
<li>Ability to learn, maintain knowledge of, and explain all spa and salon treatments and product benefits to guests.</li>
<li>Must be sales-driven, and have a customer service-oriented personality, as position requires making spa/product recommendations and selling of products and services. </li>
<li>Must be polished, professional, and have a strong command of both written and verbal English. </li>
<li>Must possess excellent communication skills and phone etiquette.</li>
<li>Must be organized, proactive, and possess a strong attention to detail. </li>
<li>Basic computer software skills, including Microsoft Office.</li>
<li>Previous experience with Booker, Book4Time, Spa Soft preferred. </li>
</ul>
BENEFITS/PERKS
<ul>
<li>Medical, Dental and Vision (FTE only)</li>
<li>401K Matching</li>
<li>PTO – Paid/Holiday Time Off</li>
<li>VTO – Voluntary Time Off</li>
<li>Discounts on Retail Products and Spa Services</li>
</ul>
COMPENSATION: $20.00 hourly + Gratuity Pool + Retail Commission

Front Desk Receptionist

<h3>Job Description</h3>
Job Description
We are seeking a professional and courteous Front Desk Agent to join our team at a high-profile corporate building. This role is ideal for someone who thrives in a polished, business-oriented environment and enjoys providing exceptional guest services to professionals like investment bankers, attorneys, and financial advisors.
 
Key Responsibilities:
<ul>
<li>Welcome and assist visitors as they enter the building, ensuring a friendly and professional demeanor at all times.</li>
<li>Check IDs and manage access passes to maintain building security and access control.</li>
<li>Answer incoming calls and direct them appropriately.</li>
<li>Perform light data entry tasks and maintain visitor logs as needed.</li>
<li>Serve as the first point of contact for any guest inquiries or assistance.</li>
<li>Coordinate with building management for any emergency response or security-related concerns.</li>
</ul>
 
Qualifications:
<ul>
<li>Previous experience in a front desk, concierge, or security role is preferred.</li>
<li>Strong communication skills and a customer service mindset.</li>
<li>Ability to handle multiple tasks efficiently in a fast-paced corporate setting.</li>
<li>Familiarity with basic office software and data entry.</li>
</ul>
 
Compensation and Benefits:
<ul>
<li>Pay rate of $22 to $25 per hour, depending on experience.</li>
<li>Eligibility for benefits after a 90-day probation period, including health insurance, dental plan, paid vacation, and sick days.</li>
<li>Participation in a 401(k) savings plan.</li>
<li>We are an equal opportunity employer and welcome candidates from all backgrounds to apply.</li>
</ul>
Company DescriptionOrean Properties, our mission is to provide exceptional property management services. We strive to enhance the value of the properties we manage while ensuring a positive experience for both owners and tenants. 
<h3>Company Description</h3>
Orean Properties, our mission is to provide exceptional property management services. We strive to enhance the value of the properties we manage while ensuring a positive experience for both owners and tenants.

Front Desk Agent

<h3>Job Description</h3>
Job Description
Northwoods Rehabilitation &amp; Nursing Center is seeking an Activities Assistant to fill a part-time position in our skilled nursing facility. This is a dynamic position to provide a variety of meaningful activities for our elders daily.
 
As an Activities Assistant, you will work with the Director in developing and implementing recreational programs.
 
Some things about working as an Activities Assistant...
<ul>
<li>You will provide hands-on involvement in programs during the resident's scheduled program times.</li>
<li>Encourage resident participation in activities, ensuring inclusivity and engagement.</li>
<li>Assist with setting up and cleaning up after activities.</li>
<li>Maintain accurate documentation of resident participation and progress.</li>
<li>Work collaboratively with other staff members to support the overall well-being of residents.</li>
</ul>
Don't forget...
<ul>
<li>Prior experience working with patients/elderly is preferred.</li>
<li>Ability to work effectively as a team member is important.</li>
<li>The chosen candidate will possess an enthusiastic attitude while contributing to the positive environment our residents.</li>
<li>This is a direct hire position; we do not go through an agency.</li>
</ul>
 
See what is going on at northwoodscenter.com

Activities Assistant

<h3>Job Description</h3>
Job Description
Position Overview:
The Hampton Inn Albany Western Ave SUNY&nbsp;is a dynamic and customer-focused hotel committed to providing exceptional service and experiences to our clients. As a Front Desk Associate, you will be an essential part of our team, responsible for creating a welcoming and professional atmosphere for all guests and visitors. The Front Desk Associate serves as the first point of contact for guests, providing outstanding customer service and ensuring a positive experience during their stay or visit. This role requires a friendly and approachable demeanor, excellent communication skills, and the ability to multitask in a fast-paced environment. The Front Desk Associate must be attentive to detail, handle guest inquiries and requests, and assist with administrative tasks as needed.
Job Responsibilities:
<ul>
<li>Guest Reception: Greet guests with a warm and welcoming attitude, check them in and out efficiently, and provide necessary information about the property, amenities, and local area.</li>
<li>Customer Service: Handle guest inquiries, concerns, and requests promptly and professionally. Strive to exceed guest expectations and ensure a memorable experience during their stay.</li>
<li>Telephone and Email Communication: Manage phone calls and respond to emails promptly, providing accurate information and directing inquiries to the appropriate departments.</li>
<li>Reservations and Check-ins: Handle room reservations, confirmations, and modifications using the reservation system. Ensure accurate guest information and maintain confidentiality.</li>
<li>Cash Handling: Process guest payments, collect room deposits, and handle cash transactions accurately while following company policies and procedures.</li>
<li>Problem Resolution: Address and resolve guest complaints or issues in a timely and effective manner. Escalate complex problems to the appropriate department or management when necessary.</li>
<li>Lobby Maintenance: Maintain a clean and organized front desk area, including the lobby and guest waiting areas. Ensure promotional materials and informational brochures are well-stocked and up-to-date.</li>
<li>Safety and Security: Monitor the lobby area for any suspicious activity and report any concerns to the security team or management. Follow security protocols for guest safety and adhere to emergency procedures when needed.</li>
<li>Administrative Support: Assist with administrative tasks, such as filing, record-keeping, and preparing reports as assigned by the Front Office Manager.</li>
<li>Team Collaboration: Collaborate with other departments, such as housekeeping and maintenance, to ensure seamless guest experiences and address any operational needs.</li>
</ul>
Qualifications &amp; Requirements:
<ul>
<li>High school diploma or equivalent; additional education or certification in hospitality or a related field is a plus.</li>
<li>Previous experience in customer service or a front desk role is preferred but not required; we are willing to train the right candidate with a positive attitude and strong communication skills.</li>
<li>Excellent interpersonal and communication skills, both verbal and written.</li>
<li>Friendly, professional, and customer-oriented attitude.</li>
<li>Strong organizational and multitasking abilities to handle various responsibilities efficiently.</li>
<li>Proficient in using computers and hotel management software for reservations and guest information.</li>
<li>Ability to work flexible hours, including weekends and holidays, as our front desk operates on a 24/7 basis.</li>
<li>Ability to stand for extended periods.</li>
<li>Maintains professional working relationships and promotes open lines of communication with managers, team members, and other departments.</li>
</ul>
The Hampton Inn Albany Western Ave SUNY&nbsp;is an equal-opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or protected veteran status.
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Hotel Front Desk Associate

<h3>Job Description</h3>
Job Description
We are seeking a Front Desk Agent to become a&nbsp;part of our team!&nbsp;You will accommodate&nbsp;patrons, as well as identify areas of improvement&nbsp;to increase efficiency.
Responsibilities:
<ul>
<li>Register&nbsp;and assign rooms to guests</li>
<li>Confirm phone and online reservations</li>
<li>Respond to guest needs, requests, and complaints</li>
<li>Collect&nbsp;payment&nbsp;from departing guests</li>
<li>Keep&nbsp;records of occupied rooms and guests</li>
<li>Communicate pertinent guest information to designated departments</li>
</ul>
​Qualifications:
<ul>
<li>Previous&nbsp;experience in customer service, front desk service, or other related fields</li>
<li>Ability to build rapport with guests</li>
<li>Strong&nbsp;organizational&nbsp;skills</li>
<li>Excellent written and verbal communication skills</li>
</ul>
Company DescriptionHotel-Motel , Must have good service skill 
<h3>Company Description</h3>
Hotel-Motel , Must have good service skill

<h3>Job Description</h3>
Job DescriptionCompany Description 
Metro Physical &amp; Aquatic Therapy is a comprehensive multidisciplinary company who offers Physical, Occupational, Speech Therapy, Massage and Acupuncture services. We take great pride in inspiring our team to create an everlasting bond with our patients, our doctors, and our community. But it’s not just what we do, it’s who we are. We are driven by our mission to continually invest in our people and offer the best workplace environment possible.
Job Description 
We are currently hiring a Clinic Support Associate for immediate, long-term employment. Our expectations of a clinic support associate is to do any clinic support duties such as Front Desk and Aiding. You'll help manage front desk operations and assist clinicians with patient care — ensuring a smooth, welcoming experience for every patient.
If you're looking for a hands-on role in a fast-growing field where you can make a real impact, this is a great opportunity to learn and grow with an expert team.
Apply today and join a team that puts patients and people first.
Days &amp; Hours: Monday-Thursday 1130am-8pm, Friday 930am-6pm
Essential Responsibilities
<ul>
<li>Greets and welcomes patients and visitors with an upbeat attitude and warm, inviting smile—whether in person or over the phone—while answering or directing inquiries and efficiently checking in patients.</li>
<li>Delivers a high level of customer service by ensuring patient satisfaction, optimizing provider time, and maximizing treatment room utilization through accurate appointment scheduling in person or via phone.</li>
<li>Manages scheduling operations with a focus on growth, including maximizing provider availability and treatment room usage.</li>
<li>Maintains on-time patient flow by promptly notifying clinicians of patient arrivals, monitoring service delivery against the schedule, and alerting providers of any delays.</li>
<li>Receives and processes incoming faxes promptly, ensuring timely communication and documentation.</li>
<li>Performs accurate data entry into the Electronic Medical Record (EMR) system, including patient information, treatment plans, and updates.</li>
<li>Generates reports, logs, and lists, including financial reconciliations and patient retention tracking, with a high level of accuracy.</li>
<li>Ensures co-pays are tallied, reconciled, and manages credit extended to patients.</li>
<li>Sets up new and returning patient cases in Theraoffice, including obtaining and verifying demographic and insurance information.</li>
<li>Contacts treating physicians to obtain updated prescriptions for Occupational and Physical Therapy treatments and obtains Plans of Care, updating the system accordingly.</li>
<li>Assists patients during therapy by applying heat packs, paraffin dips, helping into pools and onto equipment, monitoring exercise, and guiding through prescribed routines.</li>
<li>Educates patients on proper equipment use and exercise techniques to ensure safety and effectiveness.</li>
<li>Prepares patients for therapy treatments by providing comfort, assistance, and reassurance.</li>
<li>Provides information to patients by answering questions, addressing concerns, and alleviating fears with empathy and professionalism.</li>
<li>Maintains patient confidentiality and protects sensitive information in compliance with HIPAA guidelines and clinic policies.</li>
<li>Maintains a safe, clean, and organized environment by complying with all procedures, rules, and regulations.</li>
<li>Performs light cleaning duties including laundry, treatment table turnover (cleaning and sanitizing), and garbage disposal to ensure a hygienic treatment area.</li>
<li>Prepares treatment rooms by sterilizing and delivering equipment and supplies, positioning equipment for therapist access, assisting patients on equipment, and following prescribed protocols before patient arrival.</li>
<li>Answers calls from physicians, hospitals, and patients, demonstrating exemplary customer service skills.</li>
<li>Maintains physical therapy supplies inventory by monitoring stock levels, anticipating needs, placing and expediting orders, and verifying receipt of supplies.</li>
<li>Performs other duties and assignments as required to support clinic operations and patient care</li>
</ul>
Physical Requirements
While performing the duties of this job, the staff member is frequently required to walk, stand; sit; use hands to finger, handle, or feel objects, tools, or controls; reach with hands and arms; climb or balance; stoop, kneel, crouch, or crawl; and talk or hear. The staff member can regularly lift and/or move up to 40 pounds. Specific vision abilities required by this job include close vision, distance vision, and depth perception.
The above statements are meant to describe the general nature and level of work being performed by individuals assigned to this position. They are not intended to be an exhaustive list of all duties, responsibilities, and skills required of personnel so classified.
The incumbent must be able to work in a fast-paced environment with demonstrated ability to juggle and prioritize multiple, completing tasks and demands and to seek supervisory assistance as appropriate.
Incumbents within this position may be required to assist or find appropriate assistance to make accommodations for disabled individuals in order to ensure access to the company’s services (may include: visitors, patients, staff members, or others).
Qualifications 
<ul>
<li>High school diploma or GED is required.</li>
<li>One (1) year of medical office experience preferred, with familiarity in EMR systems a plus.</li>
<li>One year of experience in a customer service-oriented role is strongly preferred.</li>
<li>Proficiency in Google Suite is required.</li>
<li>Strong communication skills and the ability to interact professionally with customers, co-workers, and management, while calmly and effectively resolving client concerns</li>
<li>Ability to work effectively within a team environment.</li>
<li>Excellent interpersonal skills and the ability to quickly adapt to new programs.</li>
<li>Ability to successfully complete in-service training.</li>
<li>Ability to observe, evaluate, and record patients' conditions, reactions, and changes in physical condition.</li>
<li>Ability to maintain a professional attitude and conduct in the welfare of patients.</li>
<li>Strong record-keeping and report-writing skills.</li>
<li>Ability to use logic and problem-solving skills to resolve issues</li>
<li>Ability to work independently under tight deadlines in a rapidly changing environment</li>
<li>Excellent time management and organizational skills</li>
<li>We’re looking for career-minded individuals interested in long term-opportunities, not seasonal or temporary roles</li>
</ul>
 Additional Information 
What We Offer!
<ul>
<li>Competitive compensation package</li>
<li>401(k) plan with company matching options</li>
<li>Generous Paid Time Off</li>
<li>A rich benefits package, including medical, dental, life and long-term disability insurance</li>
<li>Progressive Leadership Development Programs</li>
<li>New York's 529 College Savings Program</li>
<li>Employee Perks: discounted rates for entertainment, travel, fitness, insurance plans, etc. through our partnership with Plum Benefits</li>
<li>FSA Plans- pre tax savings plans to pay for unreimbursed medical and dental expenses, travel to &amp; from work</li>
<li>Company Events- Annual Family Field Day, Leadership Retreats, and Holiday Awards Celebration</li>
<li>And much more!</li>
</ul>
 The anticipated hourly pay range for this position is $17-21/hr. Compensation is based on various factors, including relevant experience, knowledge, skills, other job-related qualifications, and geography. Medical, dental, vision, 401(k), paid time off, and other benefits are also available, subject to the terms of the Company's plan.

Front Desk Coordinator (Full Time)

<h3>Job Description</h3>
Job DescriptionCompany Description 
Named City and State's Top Place to Work in NY (2025) — Join a mission-driven mental health leader serving 15,000+ clients each month!
Celebrating over 50 years of excellence,&nbsp;New York Psychotherapy and Counseling Center (NYPCC)&nbsp;is a leader in community mental health, serving over 15,000 clients each month across four locations. We operate the largest mental health clinic in New York State and are committed to innovation and caring for the community through both in-person and telehealth services.
NYPCC is proud to be certified as a Platinum Bell Seal organization by Mental Health America — the highest distinction for&nbsp;workplace&nbsp;mental health. We were also named one of the Top Places to Work in New York in 2025, reflecting our commitment to supporting, valuing, and investing in our dedicated team through competitive compensation, excellent benefits, and a mission-driven culture.
Why Work at NYPCC:
<ul>
<li>We Pay Down Your Student Loans!</li>
<li>Medical, Dental, and Vision Insurance is Paid for by NYPCC 100%</li>
<li>Paid Time Off and Company Paid Holidays</li>
<li>Annual Rate Increases</li>
<li>403B Retirement Plan with Match!</li>
<li>Professional Development through NYPCC Academy</li>
<li>Amazing Workplace Culture</li>
</ul>
Job Description 
​​​​​​The Front Desk Receptionist performs routine clerical and administrative work in answering telephones, assisting clients and visitors, providing assistance, crucial support to prescribers, clinical reporting and scheduling.&nbsp;&nbsp;
<ul>
<li>Greet and welcome clients and visitors directing them appropriately upon arrival&nbsp;</li>
<li>Check clients in and out on electronic health record system&nbsp;</li>
<li>Answer phones, take messages, and transfer calls as needed&nbsp;</li>
<li>Perform general office duties inclusive but not limited to scanning, faxing, and making copies&nbsp;&nbsp;</li>
<li>Schedule appointments for clients and conduct outreach as determined by management&nbsp;&nbsp;</li>
<li>Assist with processing referrals and intake related scheduling appointments for clients&nbsp;</li>
<li>Provide prescribers with both in-person and virtual support. &nbsp;</li>
<li>Assist prescribers and other staff to ensure efficient scheduling&nbsp;</li>
<li>Provide daily scheduling outreach and regularly submit summary reporting data &nbsp;</li>
<li>Processing of prior authorizations and obtain the required approval for medications&nbsp;</li>
<li>Facilitate Medical Records requests in compliance with state regulatory guidelines&nbsp;</li>
<li>Electronically store, accurately record patient information into EMR system&nbsp;</li>
<li>Provide support to all interdisciplinary teams, including clinical and medical staff&nbsp;</li>
<li>Maintain confidentiality, ensuring to safeguard PHI as well as related documents in compliance with HIPAA regulations&nbsp;</li>
<li>Assist with opening and securely closing the clinic when required&nbsp;</li>
<li>Perform other duties as assigned by Senior Clerical Staff, Management, Program Administration and Leadership&nbsp;</li>
<li>Perform other duties based on operational needs to provide a positive client experience&nbsp;</li>
</ul>
Qualifications 
<ul>
<li>Bilingual; fluent in English and Spanish&nbsp;</li>
<li>High School Diploma or equivalent&nbsp;&nbsp;</li>
<li>1-2 years of reception experience in a fast-paced office, preferably in medical or community mental health office&nbsp;</li>
<li>Exceptional customer service skills&nbsp;</li>
<li>Ability to maintain self-care and cope with mental and emotional stress related to the position, function independently, and have flexibility, consistency, and professionalism&nbsp;</li>
<li>Ability to multi-task with attention to detail&nbsp;</li>
<li>Works well in a team setting&nbsp;</li>
<li>Able to work well in a fast-paced environment&nbsp;</li>
<li>Proficient in Microsoft SharePoint, Office, Outlook, Word, Excel, and PowerPoint&nbsp;</li>
<li>Working knowledge of MS TEAMS video meeting platform&nbsp;</li>
<li>Ability to perform with versatility and tact in an evolving work environment of a mental healthcare facility&nbsp;</li>
<li>Maintains a positive attitude and is friendly, upbeat, and has a great “can do” personality&nbsp;</li>
<li>Passionate about NYPCC’s mission and values&nbsp;</li>
</ul>
 Additional Information 
Salary: $19.00- $20.00 per hour
Compensation will commensurate with experience and qualifications.

Front Desk Receptionist (Bilingual)

<h3>Job Description</h3>
Job DescriptionDescription:
Job Overview:
This role is called a Mood Lifter, but until that is a word job seekers are typing into Google, we will stick with using the more widely known title of Front Desk Associate. What is a Mood Lifter, you ask? Mood Lifters are the people who greet each of our members with ear-to-ear smiles, over the top enthusiasm and pretty much know everyone in the club by name. They will run to open the door for you in a driving rainstorm and change a channel so you don’t miss a minute of the big game. They consistently go above and beyond and you can’t help but smile when you see them.
Responsibilities:
<ul>
<li>Greet every member and guest with enthusiasm and a smile</li>
<li>Tour potential members around the club with the goal of signing up the person for a membership</li>
<li>Sign members up for startup sessions with Blink Personal Trainers</li>
<li>Answer phone calls in a professional and energetic manner</li>
<li>Execute all opening/closing operational procedures to ensure the club runs smoothly</li>
<li>Handle member requests and concerns with professionalism and a sense of urgency</li>
<li>Actively participate in ensuring the club is spotless including frequent bending, lifting, and walking around the club to organize equipment and straighten up</li>
<li>Maintain regular and punctual attendance</li>
</ul>
 
 
Requirements:
Qualifications:
<ul>
<li>Enthusiastic, energetic, friendly and personable</li>
<li>Excellent verbal and written communication skills</li>
<li>Able to lift and move gym equipment weighing 15-20 lbs frequently and 45 lbs occasionally</li>
<li>Able to remain in a stationary position at the front desk for the majority of the workday</li>
<li>World class customer service skills</li>
<li>Works hard, multi-tasks and is a problem solver</li>
<li>Passion for fitness</li>
</ul>
 
Compensation &amp; Benefits:
<ul>
<li>Career Advancement opportunities</li>
<li>Complimentary gym membership</li>
<li>Medical, Dental, and Vision plans, if work 30 or more hours on average weekly</li>
<li>401(k) Retirement savings plan</li>
<li>Fun working environment!</li>
<li>Pay Transparency: $16.50/hr</li>
</ul>
 
About Blink Fitness (PureGym Group)
The PureGym Group is a leading gym operator headquartered in the UK, boasting over 600 locations and more than 2 million members worldwide. We're thrilled to announce our expansion into the United States! Our commitment to providing high-quality, affordable gyms for everyone, everywhere, remains unwavering.
Our mission to inspire healthier nations has made us the UK's favorite gym, and now, an international success story. With our unique "Everybody Welcome" approach, we create a friendly, warm, and inclusive environment for all our employees and members.

Front Desk Associate

<h3>Job Description</h3>
Job DescriptionCompany Description 
Metro Physical &amp; Aquatic Therapy is a comprehensive multidisciplinary company who offers Physical, Occupational, Speech Therapy, Massage and Acupuncture services. We take great pride in inspiring our team to create an everlasting bond with our patients, our doctors, and our community. But it’s not just what we do, it’s who we are. We are driven by our mission to continually invest in our people and offer the best workplace environment possible.
Job Description 
We are currently hiring a Clinic Support Associate for immediate, long-term employment. Our expectations of a clinic support associate is to do any clinic support duties such as Front Desk and Aiding. You'll help manage front desk operations and assist clinicians with patient care — ensuring a smooth, welcoming experience for every patient.
If you're looking for a hands-on role in a fast-growing field where you can make a real impact, this is a great opportunity to learn and grow with an expert team.
Apply today and join a team that puts patients and people first.
Days &amp; Hours: Monday-Friday 9am-530pm
Essential Responsibilities
<ul>
<li>Greets and welcomes patients and visitors with an upbeat attitude and warm, inviting smile—whether in person or over the phone—while answering or directing inquiries and efficiently checking in patients.</li>
<li>Delivers a high level of customer service by ensuring patient satisfaction, optimizing provider time, and maximizing treatment room utilization through accurate appointment scheduling in person or via phone.</li>
<li>Manages scheduling operations with a focus on growth, including maximizing provider availability and treatment room usage.</li>
<li>Maintains on-time patient flow by promptly notifying clinicians of patient arrivals, monitoring service delivery against the schedule, and alerting providers of any delays.</li>
<li>Receives and processes incoming faxes promptly, ensuring timely communication and documentation.</li>
<li>Performs accurate data entry into the Electronic Medical Record (EMR) system, including patient information, treatment plans, and updates.</li>
<li>Generates reports, logs, and lists, including financial reconciliations and patient retention tracking, with a high level of accuracy.</li>
<li>Ensures co-pays are tallied, reconciled, and manages credit extended to patients.</li>
<li>Sets up new and returning patient cases in Theraoffice, including obtaining and verifying demographic and insurance information.</li>
<li>Contacts treating physicians to obtain updated prescriptions for Occupational and Physical Therapy treatments and obtains Plans of Care, updating the system accordingly.</li>
<li>Assists patients during therapy by applying heat packs, paraffin dips, helping into pools and onto equipment, monitoring exercise, and guiding through prescribed routines.</li>
<li>Educates patients on proper equipment use and exercise techniques to ensure safety and effectiveness.</li>
<li>Prepares patients for therapy treatments by providing comfort, assistance, and reassurance.</li>
<li>Provides information to patients by answering questions, addressing concerns, and alleviating fears with empathy and professionalism.</li>
<li>Maintains patient confidentiality and protects sensitive information in compliance with HIPAA guidelines and clinic policies.</li>
<li>Maintains a safe, clean, and organized environment by complying with all procedures, rules, and regulations.</li>
<li>Performs light cleaning duties including laundry, treatment table turnover (cleaning and sanitizing), and garbage disposal to ensure a hygienic treatment area.</li>
<li>Prepares treatment rooms by sterilizing and delivering equipment and supplies, positioning equipment for therapist access, assisting patients on equipment, and following prescribed protocols before patient arrival.</li>
<li>Answers calls from physicians, hospitals, and patients, demonstrating exemplary customer service skills.</li>
<li>Maintains physical therapy supplies inventory by monitoring stock levels, anticipating needs, placing and expediting orders, and verifying receipt of supplies.</li>
<li>Performs other duties and assignments as required to support clinic operations and patient care</li>
</ul>
Physical Requirements
While performing the duties of this job, the staff member is frequently required to walk, stand; sit; use hands to finger, handle, or feel objects, tools, or controls; reach with hands and arms; climb or balance; stoop, kneel, crouch, or crawl; and talk or hear. The staff member can regularly lift and/or move up to 40 pounds. Specific vision abilities required by this job include close vision, distance vision, and depth perception.
The above statements are meant to describe the general nature and level of work being performed by individuals assigned to this position. They are not intended to be an exhaustive list of all duties, responsibilities, and skills required of personnel so classified.
The incumbent must be able to work in a fast-paced environment with demonstrated ability to juggle and prioritize multiple, completing tasks and demands and to seek supervisory assistance as appropriate.
Incumbents within this position may be required to assist or find appropriate assistance to make accommodations for disabled individuals in order to ensure access to the company’s services (may include: visitors, patients, staff members, or others).
Qualifications 
<ul>
<li>High school diploma or GED is required.</li>
<li>One (1) year of medical office experience preferred, with familiarity in EMR systems a plus.</li>
<li>One year of experience in a customer service-oriented role is strongly preferred.</li>
<li>Proficiency in Google Suite is required.</li>
<li>Strong communication skills and the ability to interact professionally with customers, co-workers, and management, while calmly and effectively resolving client concerns</li>
<li>Ability to work effectively within a team environment.</li>
<li>Excellent interpersonal skills and the ability to quickly adapt to new programs.</li>
<li>Ability to successfully complete in-service training.</li>
<li>Ability to observe, evaluate, and record patients' conditions, reactions, and changes in physical condition.</li>
<li>Ability to maintain a professional attitude and conduct in the welfare of patients.</li>
<li>Strong record-keeping and report-writing skills.</li>
<li>Ability to use logic and problem-solving skills to resolve issues</li>
<li>Ability to work independently under tight deadlines in a rapidly changing environment</li>
<li>Excellent time management and organizational skills</li>
<li>We’re looking for career-minded individuals interested in long term-opportunities, not seasonal or temporary roles</li>
</ul>
 Additional Information 
What We Offer!
<ul>
<li>Competitive compensation package</li>
<li>401(k) plan with company matching options</li>
<li>Generous Paid Time Off</li>
<li>A rich benefits package, including medical, dental, life and long-term disability insurance</li>
<li>Progressive Leadership Development Programs</li>
<li>New York's 529 College Savings Program</li>
<li>Employee Perks: discounted rates for entertainment, travel, fitness, insurance plans, etc. through our partnership with Plum Benefits</li>
<li>FSA Plans- pre tax savings plans to pay for unreimbursed medical and dental expenses, travel to &amp; from work</li>
<li>Company Events- Annual Family Field Day, Leadership Retreats, and Holiday Awards Celebration</li>
<li>And much more!</li>
</ul>
The anticipated hourly pay range for this position is $17-20/hr. Compensation is based on various factors, including relevant experience, knowledge, skills, other job-related qualifications, and geography. Medical, dental, vision, 401(k), paid time off, and other benefits are also available, subject to the terms of the Company's plan.

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