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<h3>Job Description</h3>
Job Description
A Pool Attendants primary task is to provide for an exceptional atmosphere and guest experience while aiding in their pursuit of relaxing. The Pool Attendant will skillfully ensure guest satisfaction by aiding and assisting guests as applicable, maintain a clean and safe work environment, and maintain facilities in a neat and orderly manner.
Job Description
<ul>
<li>Wash, mop, and clean the pool deck. </li>
<li>Promote a fun and relaxing atmosphere for guests in all recreational activities and areas by expressing an upbeat and enthusiastic attitude. </li>
<li>Observe activity in the recreational facility and respond appropriately in accordance with local operating procedure in the event of an emergency. </li>
<li>Promote the rules and regulations of the recreation facility. </li>
<li>Be aware of possible situations where guests are not able to safely participate in an activity and inform supervisor/manager.</li>
<li>Provide assistance to injured guests until the arrival of emergency medical services. Obtain, fold, and stack towels according to company procedures.</li>
<li>Report accidents, injuries, and unsafe work conditions to manager; complete safety training and certifications. </li>
<li>Follow company policies and procedures; ensure uniform and personal appearance is clean and professional; maintain confidentiality of proprietary information; protect company assets. </li>
<li>Welcome and acknowledge all guests according to company standards; anticipate and address guests’ service needs; assist individuals with disabilities; thank guests with genuine appreciation. Speak with others using clear and professional language. </li>
<li>Develop and maintain positive working relationships with others. </li>
<li>Comply with quality assurance expectations and standards. </li>
<li>Read and visually verify information in a variety of formats (e.g., small print). </li>
<li>Visually inspect tools, equipment, or machines (e.g., to identify defects). </li>
<li>Enter and locate work-related information using computers and/or point of sale systems. </li>
<li>Move, lift, carry, push, pull, and place objects weighing less than or equal to 25 pounds without assistance. </li>
<li>Grasp, turn, and manipulate objects of varying size and weight, requiring fine motor skills and hand-eye coordination. </li>
<li>Move over sloping, uneven, or slippery surfaces as well as up and down stairs and/or service ramps. Reach overhead and below the knees, including bending, twisting, pulling, and stooping. </li>
<li>Perform other reasonable job duties as requested.</li>
</ul>
Requirements
<ul>
<li>Prior experience working in a fast paced, high-end environment providing extraordinary guest experience.</li>
<li>Excellent service orientated attitude </li>
<li>Excellent interpersonal skills to partner with colleagues under pressure.</li>
<li>Perform work assignments with minimal supervision.</li>
<li>Previous experience in a Housekeeping function in a high end luxury environment</li>
<li>A high school diploma is required; prefer at minimum two (2) year college degree.</li>
<li>Fluency in English language; additional language skills and knowledge preferred.</li>
<li>Prior experience in a high-volume restaurant/hotel preferred.</li>
<li>Must be able to stand for an 8-hour shift.</li>
<li>Lifting and carrying up to 50 pounds</li>
<li>Bending, climbing, reaching, stooping, and moving fast without discomfort</li>
<li>Must be able to work on nights, weekends, and holidays</li>
</ul>
We are committed to extending equal opportunity in employment to all qualified candidates who can contribute to the diversity and excellence of our organization. We encourage applications from all qualified individuals without regard to race, color, religion, genetic information, sexual orientation, gender and/or gender identity or expression, marital or parental status, national origin, ethnicity, citizenship status, veteran or military status, age, disability or any other basis protected by applicable local, state or federal laws. Hiring is contingent on eligibility to work in the United States.

POOL ATTD

<h3>Job Description</h3>
Job Description
 
Job Title: Medical Receptionist
 
Job Type:Part-time
 
Location: Nanuet, NY
 
Company: SportsCare Physical Therapy
 
About Us:
SportsCare Physical Therapy is a leading provider of physical therapy and rehabilitation services, committed to helping individuals achieve their health and fitness goals. We are currently seeking a motivated and friendly Medical Receptionist to join our team and contribute to our mission of providing exceptional patient care. 
Job Description:
Are you a dedicated and organized individual with a passion for healthcare and patient service? If so, we want you to be an essential part of our team as a Medical Receptionist at SportsCare Physical Therapy. 
As a Medical Receptionist, you will be the first point of contact for our patients and play a vital role in creating a positive and welcoming experience. You will ensure the smooth operation of our clinic and contribute to the efficient delivery of high-quality care. 
Responsibilities:
<ul>
<li>
Patient Interaction: Greet and assist patients with a warm and professional demeanor, providing information and answering questions about our services and processes. 
</li>
<li>
Scheduling: Manage the scheduling of patient appointments, coordinating with the clinical team to ensure efficient and timely care delivery. 
</li>
<li>
Registration and Documentation: Collect and verify patient information, insurance details, and medical history accurately. Ensure all required forms and documentation are completed. 
</li>
<li>
Check-In and Check-Out: Efficiently check patients in for their appointments, collect payments, and process insurance information. Provide receipts and schedules for follow-up visits. 
</li>
<li>
Phone and Email Communication: Answer and direct phone calls, respond to patient emails, and address inquiries and concerns effectively and professionally. 
</li>
<li>
Record Keeping: Maintain organized patient records and ensure they comply with all relevant regulations. File, update, and retrieve records as needed. 
</li>
<li>
Insurance Coordination: Assist in obtaining any necessary authorizations or referrals. 
</li>
<li>
Office Support: Assist with general office tasks, such as data entry, maintaining office supplies, and keeping the reception area tidy and welcoming. 
</li>
</ul>
Qualifications:
<ul>
<li>High school diploma or equivalent (additional education or certification in healthcare administration is a plus). </li>
<li>Previous experience in a medical or healthcare receptionist role is preferred. </li>
</ul>
<ul>
<li>Strong interpersonal and communication skills, with an emphasis on professionalism and empathy. </li>
<li>Exceptional organizational and multitasking abilities. </li>
<li>Proficiency in using computer software, including electronic health record (EHR) systems and Microsoft Office. </li>
<li>Knowledge of medical terminology and insurance procedures is advantageous. </li>
<li>Commitment to patient privacy and confidentiality. </li>
<li>Friendly, approachable, and customer-focused attitude. </li>
</ul>
Benefits:
<ul>
<li>Competitive salary and benefits package. </li>
<li>Opportunities for professional growth and advancement. </li>
<li>Supportive and collaborative work environment. </li>
<li>The chance to make a meaningful impact on patients' healthcare experiences. </li>
</ul>
If you are a dedicated and customer-focused individual looking to play a crucial role in healthcare administration, we encourage you to apply for the position of Medical Receptionist at SportsCare Physical Therapy. Join our team and help us provide exceptional care to our patients while contributing to a positive and welcoming clinic environment. 
 
 
Note: We are an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law.

Front Desk Medical Receptionist

<h3>Job Description</h3>
Job Description
Job Title: Director of Social Services Reports to: Program Director
Department: Social Services Pay Range: $70,000 - $75,000 annually [commensurate with experience]
FLSA Status: r Exempt Job Type: r Full-time
r Non-exempt r Part-time
Benefits: Medical/Dental/Vision
401K
PTO/Vacation Days

Location: Brooklyn and Queens

Program:
JOB OVERVIEW
The director of social services oversees case management, housing, and employment/benefits within the Social Services unit at transitional family residences for homeless families. This role includes providing crisis intervention services to residents, supervising staff, and offering support. The role may require availability during early evening hours and occasional weekends.
EXPECTATIONS OF ALL EMPLOYEES
The employee is expected to exemplify Midway Living’s policies and procedures with steadfast dedication, serving as a model of compliance within and beyond the organization. They embody the values and standards of Midway Living, setting an example for colleagues. With a meticulous approach to managing their workload, tasks are consistently completed promptly and efficiently. The employee demonstrates exemplary attendance and reliability, consistently arriving on time and rarely missing work, ensuring assignments are carried out with timeliness, accuracy, and thoroughness. Effective communication, both verbal and written, defines their interactions with superiors, colleagues, and external parties. They prioritize building and nurturing relationships, fostering productive collaborations with superiors and colleagues while maintaining professionalism and constructive engagement.
ESSENTIAL JOB FUNCTIONS
<ul>
<li>Guide the Social Services team in delivering comprehensive service provision to clients via one-on-one and group sessions. </li>
<li>Conduct weekly or bi-weekly supervision sessions with all direct reports.</li>
<li>Recruit and train new staff members.</li>
<li>Prepare for, participate in, and/or lead internal and DHS client case conferences.</li>
<li>Ensure that performance evaluations of direct reports are conducted after probationary period/annually, and that they are reviewed accordingly.</li>
<li>Identify and enroll staff in relevant trainings and facilitate in-service training sessions.</li>
<li>Collaborate with the program director and others to develop integrated programming.</li>
<li>Collaborate with the housing specialist to identify suitable housing resources.</li>
<li>Participate in reporting, investigating, and documenting all significant incidents to the program director, and relevant reporting agencies (DHS, ACS, NYPD, etc.), in compliance with all applicable regulations and laws.</li>
<li>Enforce DHS/Midway Living rules, policies, and guidelines through proactive outreach and counseling with clients.</li>
<li>Resolve conflicts between direct reports, program staff members, or staff and residents through mediation.</li>
<li>Identify, assess, and establish service connections with community-based providers.</li>
<li>Conduct bi-weekly orientation meetings for new residents.</li>
<li>Participate in unit inspections to assess client household skills and activities of daily living (ADLs), and lead the team in addressing any clinical concerns promptly and appropriately.</li>
<li>Assist in developing program activities such as weekly support groups and recreational events for residents.</li>
<li>Plan, develop, and oversee group activities aimed at improving the skills and self-esteem of program participants.</li>
<li>Provide direct client services as necessary, including covering cases during staff absences.</li>
<li>Gather and provide statistical data to the program director to support both internal and external reporting needs.</li>
<li>Respond promptly to requests for information from DHS, or any external entity, in consultation with the program director.</li>
<li>Ensure that case files are well-organized, and client records are accurate, up-to-date, and compliant with all DHS specifications.</li>
<li>Add supervisory notes to CARES. </li>
<li>Monitors the appropriateness, timeliness, and accuracy of clients' Independent Living Plans.</li>
<li>Maintain and update the unit's resource database.</li>
<li>Regularly update progress on the Midway Living portal.</li>
<li>Perform additional tasks as assigned.</li>
</ul>

EDUCATION &amp; EXPERIENCE
<ul>
<li>Master’s degree in social work or a related field with at least three years of supervisory experience in Case Management; or a bachelor’s degree with a minimum of five years of supervisory experience in Case Management</li>
<li>Preferred experience working with homeless families and/or residential services</li>
</ul>
QUALIFICATIONS &amp; PREFERRED SKILLS
<ul>
<li>Strong interpersonal skills, managerial, and administrative skills</li>
<li>Effective organizer and communicator</li>
<li>Proficient in Microsoft Office Suite</li>
<li>Ability to adapt to new software applications</li>
<li>Bilingual proficiency in English and Spanish is preferred</li>
<li>Capable of working independently or collaboratively</li>
</ul>

Director of Social Services

<h3>Job Description</h3>
Job DescriptionFamily Nurse Practitioner Location: Brooklyn, NY (DUMBO) Employment Type: Full-time / Part-time
About Us Our primary care practice in the DUMBO area of Brooklyn is committed to delivering high-quality, compassionate healthcare to our vibrant, diverse community. We are seeking a Spanish-speaking Family Nurse Practitioner (FNP) to join our dedicated team. This role provides a rewarding opportunity to build strong relationships with patients and deliver personalized care in a collaborative environment.
Position Overview As a Family Nurse Practitioner, you will provide primary and preventive healthcare to patients in an outpatient clinic setting. Your fluency in Spanish will be essential in delivering culturally sensitive care to our Spanish-speaking patient population, ensuring their comfort and understanding.
Key Responsibilities
<ul>
<li>Perform comprehensive patient assessments, create individualized treatment plans, and provide follow-up care.</li>
<li>Deliver primary care services and preventive healthcare to patients of all ages.</li>
<li>Communicate effectively with Spanish-speaking patients and families to foster a welcoming environment.</li>
<li>Collaborate with Medical Assistants, Physician Assistants, and administrative staff to provide seamless, patient-centered care.</li>
<li>Maintain accurate and timely documentation of patient visits and treatment plans.</li>
</ul>
Requirements
<ul>
<li>Active Family Nurse Practitioner (FNP) license in New York State.</li>
<li>Board Certification as a Family Nurse Practitioner.</li>
<li>Fluency in Spanish.</li>
<li>Commitment to patient-centered care in a community-focused setting.</li>
<li>Experience in an outpatient clinic is preferred but not required.</li>
</ul>
Compensation and Benefits
<ul>
<li>Salary range: $130,000 - $150,000 per year, based on experience.</li>
<li>Flexible scheduling options for both full-time and part-time roles.</li>
<li>Comprehensive benefits package, including health insurance, retirement plans, and paid time off for eligible employees.</li>
<li>Supportive and collaborative work environment with opportunities for professional growth.</li>
</ul>

Family Nurse Practitioner

<h3>Job Description</h3>
Job DescriptionAmalgamated Bank seeks a highly motivated PMO Business Analyst. Under the direction of the Director of Project Management, the Business Analyst is responsible for gathering, analyzing, and documenting business requirements to support stakeholder goals and objectives. This role involves evaluating, documenting, presenting, and aligning initiatives with team, departmental and enterprise-level strategic priorities while adhering to the Project Management Office standards, best practices, and processes. The Business Analyst will work and communicate closely with business process owners, implementation partners, and vendors to develop and enhance operational workflow and reporting capabilities. By joining our team, you’ll be joining a Bank that believes that that maintaining a diverse and inclusive workplace where everyone feels valued and respected is essential for us to grow as a company. We are dedicated to building a more equitable world in our everyday practices by embracing the values of our employees and customers. 
Essential Job Functions:
<ul>
<li>Gather and synthesize information through internal and external research, interviews, document reviews, use cases, workflows, business process descriptions, and task analysis.</li>
<li>Lead requirements elicitation through interviews, workshops, and group discussions to ensure business needs and desired outcomes are clearly defined and documented </li>
<li>Document functional and non-functional requirements using Business Requirements Documents BRDs, Requirement Traceability Matrix RTMs, current /to-be workflows, and user stories</li>
<li>Collaborate with Quality Assurance and Business Leads to support System Integration Testing (SIT) and User Acceptance Testing (UAT), ensuring requirements are met.</li>
<li>Lead training sessions on new processes or technologies by partnering with cross-functional teams to support successful project execution and delivery.</li>
<li>Maintain consistent and open communication with stakeholders on status, risks, timelines, and deliverables.</li>
<li>Support project planning, risk management, and scope definition.</li>
<li>Maintain and improve Business Analyst standards, tools, templates, and processes in alignment with Amalgamated Bank Enterprise PMO guidelines.</li>
<li>Identify efficiency opportunities to streamline processes and align with IT and enterprise strategies.</li>
<li>Proactively recommend improvements and support Amalgamated Bank Enterprise PMO leadership in the implementation and governance of continuous process improvement initiatives.</li>
<li>Apply the appropriate methodology (Agile, SDLC, etc.) and follow Amalgamated Bank Enterprise PMO standards throughout the project lifecycle.</li>
<li>Perform other duties as assigned by Enterprise PMO leadership. </li>
</ul>
 
Knowledge, Skills, and Experience Requirements:
<ul>
<li>Bachelor’s degree or equivalent work experience</li>
<li>Minimum 3+ years of business analysis experience on cross-functional projects</li>
<li>Exposure to operations, finance, and technology desired</li>
<li>Preferred: IIBA CBAP, PMI-PBA, or similar certification</li>
<li>Proficient in Waterfall, SDLC, and Agile methodologies</li>
<li>Skilled in UAT execution and business requirements documentation</li>
<li>Strong analytical, problem-solving, and facilitation skills</li>
<li>Effective communicator with all stakeholder levels</li>
<li>Proficient in MS Office Suite (Word, Excel, PowerPoint, Visio); Salesforce, Workiva experiences a plus</li>
<li>Familiarity with SmartSheet project management tool and banking solutions is a plus</li>
<li>Strong critical thinking skills with the ability to analyze complex business challenges</li>
<li>Skilled in identifying desired outcomes and translating findings into clear, concise business requirements using documentation, diagrams, and process flows</li>
<li>Proven ability to facilitate problem resolution and negotiate solutions with multiple stakeholders</li>
<li>Effective communicator across various formats (in-person, virtual) and with diverse audiences (technical and non-technical stakeholders, developers, executives)</li>
<li>Detail-oriented, flexible, and demonstrated ability to manage multiple priorities and collaborate across multiple teams</li>
</ul>
 
Our job titles may span more than one career level. The starting base salary for this role is between $100,000.00 – $110,000.00. The actual base pay is dependent upon many factors, such as: training, transferrable skills, work experience, business needs and market demands. The base pay range is subject to change and may be modified in the future. 
Amalgamated Bank is an Equal Opportunity and Affirmative Action Employer, Minorities / Females / Individuals with Disability / Veterans. AmeriCorps, Peace Corps and other national service alumni are encouraged to apply. View our Pay Transparency Statement. Submission of a resume or any information regarding your qualifications does not constitute a promise or offer of employment. At Amalgamated Bank, we consider an applicant to be someone who has interviewed at least once, in person, with the hiring manager. Amalgamated Bank does not sponsor applicants for work visas. 
Hybrid Work Model Effective February 18, 2025, employees in office-based positions will be working a Hybrid work schedule consisting of three days or more, on-site per week, Monday - Thursday, although the specific days may vary by site or organization, with Friday designated as a remote-working day, unless business critical tasks require an on-site presence. This Hybrid work model does not apply to, and daily in-person attendance is required for, the contact center, branch service roles, and general services where the work to be performed is located at a Company site; positions covered by a collective-bargaining agreement (unless the agreement provides for hybrid work); or any other position for which the Company has determined the job requirements cannot be reasonably met working remotely. Please note, this Hybrid work model guidance does not apply to roles that have been designated as “remote”. Search Firm Representatives- Please Read Carefully Amalgamated Bank does not accept unsolicited assistance from search firms for employment opportunities. All CVs / resumes submitted by search firms to any employee at our company without a valid written search agreement in place for the position will be deemed the sole property of our company. No fee will be paid in the event a candidate is hired by our company as a result of an agency referral where no pre-existing agreement is in place. Where agency agreements are in place, introductions are position specific. Please, no phone calls or emails.

PMO Business Analyst

<h3>Job Description</h3>
Job Description
 
.
PATIENT ACCOUNT REPRESENTATIVE - A/R Collections

WHO WE’RE LOOKING FOR
Spectrum Vision Partners (“SVP”) and OCLI Vision (“OCLI”) work together to provide world class eye care to our patients to improve lives. SVP, the management services team, supports OCLI vision, one of the largest multi-specialty ophthalmology networks in the U.S. Our unique model and collaborative culture differentiate us in the marketplace and in our service to our patients. We build our culture one hire at a time, and we focus on building great teams and keeping our employees happy. We promote from within and offer fantastic benefits and PTO!
THE OPPORTUNITY AT HAND
We’re looking for passionate and detail-oriented people to join our billing team. This role works with the finance manager and/or clinical staff to correct any issues with charges for diagnosis for visits. You will research and communicate to patients regarding insurance benefits and the patient's financial responsibility, while making sure insurance is verified and entered correctly.
OUR EXPECTATIONS OF YOU
<ul>
<ul>
<li>Review and manage patient accounts to ensure timely billing and collections</li>
<li>Following up on outstanding claims and denials with insurance companies </li>
<li>Negotiating with payers to ensure appropriate reimbursement</li>
<li>Partner with insurance companies to resolve any billing/insurance related issues or concerns including dispute resolution</li>
<li>Maintain accurate documentation of collections efforts</li>
<li>Collaborate with other departments to ensure efficient and effective billing and collections processes</li>
<li>Adhere to all relevant regulations and policies related to patient billing, insurance and collections</li>
</ul>
</ul>
WHAT YOU'LL NEED TO SUCCEED
<ul>
<li>You have a High school diploma or equivalent</li>
<li>You have a minimum of three years experience in medical office; billing and collections experience preferred</li>
<li>Ophthalmology experience a plus</li>
<li>Mult-Provider practice, Multispecialty (Mid-Size to Large practice) a plus</li>
<li>You have excellent communication and follow up skills</li>
<li>You're organized, detail oriented and can easily multi-task</li>
<li>You have a deep understanding of 3rd party insurances o</li>
<li>You're a team player</li>
</ul>
WHO WE ARE
Our globally recognized healthcare team is comprised of some of the top minds in ocular medicine. Our senior management team has a combined 200 years of eye industry experience collaborating with some of the most recognized practices in the nation. While our providers have the expertise to diagnose and treat complex ocular, oculoplastic, and retinal conditions, we’re also uniquely qualified to provide care for our patients from childhood though adulthood. We build relationships with our patients that last a lifetime.
With nearly 1,400 employees, we support over 50 clinic locations, five state-licensed ambulatory surgery centers, and over 110 surgeons, doctors, and other medical professionals. Our brands include OCLI Vision, Island Eye Surgi-center, New Vision Cataract Center, AIO, and others.
At Spectrum Vision Partners we know that cultivating diversity and fostering an inclusive work environment is critical to our impact and success. We create an environment where no individual is advantaged or disadvantaged because of their background. We offer equal opportunity employment regardless of race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability status, age, marital status, or protected veteran status. With a commitment to maintaining a bias-free environment in which harassment is prohibited, we respect cultural diversity and comply with the laws of the places in which we operate. We expect our business partners, suppliers, clients, and all of our team members to uphold these commitments.

Accounts Receivable Representative - A/R Collections

<h3>Job Description</h3>
Job DescriptionSalary: $160,000 
Regional Clinical Director | Wound Care
 
About ReNew Wound Care
ReNew Wound Care partners with skilled nursing facilities, assisted living communities, and long-term acute care hospitals to deliver leading-edge wound care services in post-acute settings. Our highly skilled teams utilize innovative protocols to reduce hospital readmissions and improve patient outcomes across the United States.
 
Position Overview ReNew Wound Care is seeking an accomplished and motivated Nurse Practitioner (NP) or Physician Assistant (PA) to join our leadership team as the Regional Director of Clinical Operations for the New York region. In this high-impact, field-based role, you will be pivotal in ensuring clinical excellence, mentoring providers, and strengthening our healthcare partnerships.
 This is a remote-based position requiring regular travel within New York.
 
Key Responsibilities
<ul>
<li>Provide clinical education, training, and hands-on support to healthcare providers on advanced wound care protocols.</li>
<li>Build and maintain strong relationships with providers, facility staff, and leadership teams.</li>
<li>Collaborate closely with internal operations and business teams to support seamless service delivery.</li>
<li>Conduct routine site visits to monitor clinical practices, ensure compliance, and drive superior patient outcomes.</li>
<li>Advise on product utilization and offer expert guidance on clinical inquiries.</li>
<li>Develop training resources, clinical guidelines, and frameworks for best practices.</li>
<li>Track, analyze, and report clinical outcomes, identifying opportunities for continuous improvement.</li>
<li>Stay abreast of industry trends, regulatory changes, and clinical innovations.</li>
<li>Respond promptly to provider needs and troubleshoot clinical challenges on-site.</li>
</ul>
Qualifications
<ul>
<li>Active licensure as a Nurse Practitioner or Physician Assistant.</li>
<li>Extensive experience in advanced wound care management.</li>
<li>Wound Care Certification from a nationally recognized accrediting body (e.g., WCC, CWCN, or similar).</li>
<li>Proven experience in clinical education, field-based roles, or healthcare account management.</li>
<li>Strong leadership abilities, with exceptional communication and relationship-building skills.</li>
<li>Proactive, solutions-oriented approach with the ability to work independently and as part of a team.</li>
<li>Proficiency with Microsoft Office Suite and CRM platforms.</li>
<li>Willingness and ability to travel regularly throughout New York.</li>
</ul>
What We Offer
<ul>
<li>Competitive base salary</li>
<li>Comprehensive Medical, Dental, and Vision insurance</li>
<li>401(k) retirement plan with company match</li>
<li>Generous Paid Time Off and Sick Leave policies</li>
<li>Referral Bonus Program</li>
<li>Malpractice insurance coverage</li>
</ul>
Why Join ReNew Wound Care?
At ReNew Wound Care, we empower our clinicians to make a meaningful impact on patient outcomes every day. You'll be part of a purpose-driven team that values innovation, professional growth, and compassionate care. Step into a career where your care creates change.
 
ReNew your purpose. ReDefine healing. ReImagine whats possible.
 
ReNew Wound Care is committed to fostering a diverse and inclusive workplace. We are proud to be an Equal Opportunity Employer. Reasonable accommodations may be made to enable individuals with disabilities to perform essential job functions.
 remote work

Regional Clinical Director | Wound Care

<h3>Job Description</h3>
Job Description
About MCU:
At Municipal Credit Union, we believe that an incredible culture helps create a happy and motivated team that works hard to achieve the best results for themselves and their members. For more than 100 years, MCU has provided affordable financial products and convenient services to a membership base that is now comprised of over 600,000 individuals. With each new generation we have the pleasure of interacting with, we maintain the credit union promise of people helping people.
Our Mission:
To help hard-working New Yorkers build better tomorrows
Our Vision:
Be New York's most loved financial institution by helping our members build their best financial futures
Overview: Answer incoming service calls ensuring first-call resolution; perform member inquiries and transactions while providing the highest quality member experience. Operate within a high volume call environment to perform a basic transactional and/or support duties with a high degree of accuracy and in accordance with MCU policies and procedures.
Responsibilities:
Specific duties include, but are not limited to, the following: 
<ul>
<li>Ensure excellent member service; every call, every time</li>
</ul>
<ul>
<li>Answer inbound member requests via member call-ins; queue assignment based on knowledge, skills and abilities. </li>
<li>Perform more complex member transactions and inquiries (releasing check holds, debit and credit card inquiries/disputes, address and phone change, answering loan documentation inquiries, account research, payment requests, account resolution inquiries, online banking requests, fee refund requests, etc.) </li>
<li>Perform outbound calls as needed (member call back queue, as requested for follow-up, may follow-up on member referrals, etc.) </li>
<li>Properly log and track all incoming calls and member contact; ensure wrap up codes properly correspond to member requests. </li>
<li>May document more complicated service transactions required by separation of duties to be performed by a partner department (i.e. MAS or ACH processing). Ensure proper documentation and routing of the request. </li>
<li>Meet/exceed set Contact Center metrics and service goals (i.e. call quality, average talk time, hold time, member wait time, productivity requirements, etc.) </li>
<li>Maintain comprehensive knowledge of MCU products and services. </li>
<li>Maintain comprehensive knowledge of credit union policies and procedures as well as applicable rules and regulations and how they apply to MCUs Contact Center environment. </li>
<li>Cross-sell additional products and services to best fit member need(s). </li>
<li>Cross-train more complex servicing transactions and service such as online banking requests and troubleshooting, member email, existing and pending loan questions, etc. </li>
<li>May train new MSRs for basic transactions and inbound service calls. </li>
<li>Back up other queues as necessary (general queue and queues less complex, when call volume dictates). </li>
<li>May help answer member emails or chats, as necessary </li>
<li>Adhere to all regulatory compliance training inclusive of BSA/AML/OFAC and overall BSA/AML/OFAC compliance </li>
<li>Perform other duties as required</li>
</ul>
Requirements:
<ul>
<li>1-2 years’ Call Center experience </li>
<li>Retail banking experience is a plus </li>
<li>Availability to work overtime and Saturdays as required </li>
</ul>

Competencies: 
<ul>
<li>Proficiency in Microsoft Office Suite </li>
<li>Excellent member service skills </li>
<li>Strong research and problem-solving skills </li>
<li>Excellent interpersonal, oral and written communication skills </li>
<li>Ability to multi-task; good time management skills </li>
<li>Highly ethical </li>
</ul>
Why you’ll be a good fit:
Our Core Values are an integral part of who we are and who we hire. By living our Core Values, every day, we continue to attract the best and brightest talent, achieve unsurpassed results and continuously challenge ourselves to be better than yesterday. These values are at the heart of our organization and within every teammate. To be a great fit, you’ll bring the following
Results - We are passionate about winning.
Agility - We proactively anticipate, respond and pivot to ensure MCU wins.
Integrity - We operate with the highest ethical standards and highest degree of honesty.
Belonging - We cultivate a culture of inclusion and teamwork.
Ownership - We take personal responsibility and hold ourselves accountable for the results.
 
What we can offer you:
Competitive compensation, medical and dental benefits.
401K with employer contribution
Flexible paid time off
We are committed to hiring, training, cultivating, promoting, and celebrating an environment where we have a welcoming and fulfilling place for all people to call home. Diversity of race, thought, sexual orientation, age, veteran status, religion, and disability will empower us to thrive as individuals, as teams, and as an organization. 
Municipal Credit Union (MCU) is an Equal Opportunity Employer. 
Municipal Credit Union provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.

Contact Center Member Service Rep. II

<h3>Job Description</h3>
Job Description
-Looking for an experience soldering technician - Key Responsibilities:&nbsp;
-&nbsp;Perform hand soldering of electronic components (through-hole and/or surface mount) on PCBs (Printed Circuit Boards)
-&nbsp;Inspect solder joints and components for accuracy and quality
-&nbsp;Use soldering irons, microscopes, and other tools to perform detailed assembly work
-&nbsp;Assist in rework and repair of boards as needed
Requirements:&nbsp;
-Previous soldering experience (minimum 1 year preferred)
-Strong attention to detail and hand-eye coordination
- Punctual and have a positive attitude
-Good communication and problem-solving skills
Company DescriptionWe help people in our community find work every day. Since Express Employment Professionals is in the business of helping good people find good jobs, we’ll teach the right person about the interviewing and placement process with our paid training program. If you are looking for a professional environment that offers room for growth, additional training, and access to the best resources available, you should work for Express. We want to make a difference locally and across North America. With more than 800 locations across U.S., Canada, and South Africa, we are on a mission to put a million people to work annually. 
<h3>Company Description</h3>
We help people in our community find work every day. Since Express Employment Professionals is in the business of helping good people find good jobs, we’ll teach the right person about the interviewing and placement process with our paid training program. If you are looking for a professional environment that offers room for growth, additional training, and access to the best resources available, you should work for Express. \r\n\r\nWe want to make a difference locally and across North America. With more than 800 locations across U.S., Canada, and South Africa, we are on a mission to put a million people to work annually.

Soldering Technician

<h3>Job Description</h3>
Job DescriptionCompany Description 
NBCUniversal is one of the world's leading media and entertainment companies. We create world-class content, which we distribute across our portfolio of film, television, and streaming, and bring to life through our theme parks and consumer experiences. We own and operate leading entertainment and news brands, including NBC, NBC News, MSNBC, CNBC, NBC Sports, Telemundo, NBC Local Stations, Bravo, USA Network, and Peacock, our premium ad-supported streaming service. We produce and distribute premier filmed entertainment and programming through Universal Filmed Entertainment Group and Universal Studio Group, and have world-renowned theme parks and attractions through Universal Destinations &amp; Experiences. NBCUniversal is a subsidiary of Comcast Corporation.
Our impact is rooted in improving the communities where our employees, customers, and audiences live and work. We have a rich tradition of giving back and ensuring our employees have the opportunity to serve their communities. We champion an inclusive culture and strive to attract and develop a talented workforce to create and deliver a wide range of content reflecting our world.
Comcast NBCUniversal has announced its intent to create a new publicly traded company ('SpinCo') comprised of most of NBCUniversal's cable television networks, including USA Network, CNBC, MSNBC, Oxygen, E!, SYFY and Golf Channel along with complementary digital assets Fandango, Rotten Tomatoes, GolfNow, GolfPass, and SportsEngine. The well-capitalized company will have significant scale as a pure-play set of assets anchored by leading news, sports and entertainment content. The spin-off is expected to be completed during 2025.
Job Description 
Reporting to the Senior Director, Category Strategy; as the Category Strategy Manager you will be part of a team responsible for developing deep knowledge of assigned industries/clients and translating that knowledge into scalable, insight-driven and client-focused NBCU portfolio solutions and strategic positioning.
You will also support the day-to-day activities and partnership between the Client Partnerships, sales, and marketing teams to drive revenue and grow our clients’ businesses
The Category Strategy team is also responsible for creating thought leadership narratives grounded in audience, content, media, and cultural trends at the national and global level. ​
Duties and Responsibilities
<ul>
<li>Serve as part of the go-to, expert team for key category research inclusive of Financial Services &amp; Insurance across NBCUniversal Ad Sales</li>
<li>Research, analyze and report on relevant categories, changing consumer behaviors &amp; media industry trends</li>
<li>Perform dataset analysis to identify relevant insights and translate into clear, concise and polished internal &amp; external-facing materials</li>
<li>Develop, deliver, and present compelling stories around the relevant categories, including trends and insights to facilitate the development of client-centric strategies &amp; category-level solutions</li>
<li>Develop comprehensive knowledge of the NBCUniversal portfolio &amp; provide strategic sales positioning to differentiate the NBCU portfolio in the marketplace</li>
<li>Turn insights and trends into compelling narratives reflecting how Comcast/NBCU platforms and assets can turn a client’s brand positioning into a fully realized marketing and media investment at scale</li>
<li>Identify new revenue growth opportunity areas and work with sales &amp; cross-functional stakeholders to capitalize on those opportunities</li>
<li>Operationalize, organize, and project manage day-to-day activities of the Category Strategy team and relevant categories</li>
<li>Oversee and/or provide guidance to more junior team members as necessary (e.g. Ad Sales Rotational Associates, interns, etc.)</li>
</ul>
Qualifications 
<ul>
<li>Bachelor’s degree required</li>
<li>5+ years in relevant experience</li>
<li>Successful candidate must be a strategic thinker with a strong interest in advertising/media, consumer insights, and business.</li>
<li>Team player with strong communication, strategic narrative and interpersonal skills. Focused on cultivating and growing strong internal and external relationships</li>
<li>Capable of handling multiple projects in a fast paced, deadline driven environment</li>
<li>Act proactively to anticipate and deliver on sales requests and client need</li>
<li>Ability to work efficiently and accurately with excellent attention to detail</li>
<li>Advanced knowledge of Microsoft Excel and PowerPoint</li>
</ul>
Desired Characteristics:
<ul>
<li>Strong organizational skills – ability to manage multiple projects simultaneously</li>
<li>Team player with strong written &amp; oral communication and interpersonal skills</li>
<li>Interest in advertising/media, consumer insights, and business</li>
<li>Outstanding reading comprehension, writing and presenting skills</li>
<li>Understanding of the creative development process</li>
<li>Passionate about the television and digital media space</li>
<li>Deck/presentation design skills a plus</li>
</ul>
Additional Requirements:
Hybrid: This position has been designated as hybrid, generally contributing from the office a minimum of three days per week.
This position is eligible for company sponsored benefits, including medical, dental and vision insurance, 401(k), paid leave, tuition reimbursement, and a variety of other discounts and perks. Learn more about the benefits offered by NBCUniversal by visiting the Benefits page of the Careers website. Salary range: $95,000 - $120,000 (bonus eligible)
 Additional Information 
As part of our selection process, external candidates may be required to attend an in-person interview with an NBCUniversal employee at one of our locations prior to a hiring decision. NBCUniversal's policy is to provide equal employment opportunities to all applicants and employees without regard to race, color, religion, creed, gender, gender identity or expression, age, national origin or ancestry, citizenship, disability, sexual orientation, marital status, pregnancy, veteran status, membership in the uniformed services, genetic information, or any other basis protected by applicable law.
If you are a qualified individual with a disability or a disabled veteran and require support throughout the application and/or recruitment process as a result of your disability, you have the right to request a reasonable accommodation. You can submit your request to <a href="mailto:AccessibilitySupport@nbcuni.com" target="_blank">AccessibilitySupport@nbcuni.com</a>.

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