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<h3>Job Description</h3>
Job DescriptionAbout Away
We believe travel makes us better. Founded in 2016 with one perfectly designed carry-on, we now offer a range of luggage and travel essentials for every journey. Together we create, innovate, and embark on this journey as a community of travelers, helping to make travel more seamless for everyone.
Join The Crew
We are hiring a PR Associate Manager to join our Brand Marketing team. This position reports to the PR &amp; Communications Director and takes Away further by driving earned media strategies, high-impact storytelling, and strong relationships across press, talent, and key cultural voices.
What you’ll do as the PR Associate Manager
<ul>
<li>
You’ll help develop and execute media outreach strategies aligned with brand priorities, identifying opportunities for placements across national, lifestyle, travel, and business media
</li>
<li>
You’ll proactively build and maintain strong relationships with key media, influencers, and celebrity/VIP stakeholders
</li>
<li>
You’ll assist in planning and executing PR campaigns and product launches, managing timelines, messaging, media targets, and coverage KPIs
</li>
<li>
You’ll draft and present regular and ad-hoc PR reports for leadership and cross-functional partners, analyzing results, pulling insights, and surfacing trends to inform future strategies
</li>
<li>
You’ll oversee the product seeding and gifting program for media and talent, tracking usage, managing inventory, and reporting on ROI to inform budget and seasonal planning
</li>
<li>
You’ll co-lead PR events, press previews, and experiential activations alongside the PR &amp; Communications Director, assisting in managing outreach, guest lists, logistics, and follow-up coverage
</li>
<li>
You’ll draft and edit written content including executive Q&amp;As, speaking submissions, award entries, and thought leadership opportunities that elevate the brand voice externally
</li>
<li>
You’ll provide general administrative support to the PR team, including preparing briefing documents, coordinating sample shipments and logistics, managing expenses, booking deliveries, and organizing internal hospitality needs
</li>
</ul>
Who you are
<ul>
<li>
You have ample PR experience working either at a retail brand or in an agency setting
</li>
<li>
You have proven past experience securing high-impact media coverage and building strong media relationships
</li>
<li>
You are a creative thinker with the motivation to think outside the box and translate brand goals into smart, proactive PR initiatives
</li>
<li>
You are a writer and storyteller, able to craft compelling narratives and communications materials
</li>
<li>
You stay up to date on industry and cultural trends, using insights and creativity to support PR strategies that grow brand awareness and strengthen our connection with the community and product
</li>
<li>
You are a relationship-builder and can work with a variety of audiences, including internal and external stakeholders
</li>
<li>
You have exceptional attention to detail, strong organizational skills, and a proactive approach to problem-solving and multitasking
</li>
<li>
You are passionate about the evolving media landscape, the power of storytelling to build brand equity, and transforming travel for all (but that’s a given!)
</li>
</ul>
Excited to join the team, but not sure you meet all of the qualifications? Please apply, we’d still love to hear from you.
Who We Are
<ul>
<li>
We’re travelers. Travel is about the journey - the transformative experiences and the growth each trip offers. All employees are encouraged to take time to get away through our variety of time away from work offerings.&nbsp;
</li>
<li>
We’re driven. The work we do matters and collectively drives impact. No matter the job title, everyone at Away is a meaningful contributor in unlocking our ever growing potential.
</li>
<li>
We’re supportive. We value the entirety of your life's journey, not just the milestones. You'll find an environment that celebrates balance, understanding that your personal passions and commitments outside of work, are threads of the same fabric that makes you unique.
</li>
</ul>
What We Offer
At Away, we believe in the power of an inclusive, competitive and equitable total rewards program. Our compensation is purposely structured as one rate to provide transparency in the hiring process while honoring our internal pay bands. Salary and benefit offerings are reviewed during phone screenings to ensure alignment.
<ul>
<li>
Compensation: $75,000.00 annually
</li>
<li>
This role is eligible to participate in Away’s Annual Company Performance Incentive Bonus Plan, the terms of which are determined at the discretion of the company
</li>
<li>
Equity Grant: commensurate with level determined at the discretion of the company
</li>
<li>
Benefits Overview:
<ul>
<li>
Take care of yourself and your family through our health insurance offerings
</li>
<li>
Invest in your future by participating in our 401(k) (with a company match!)
</li>
<li>
Find balance through our many paid time off programs (vacation, wellbeing, holidays, summer Fridays, and compassion leave - just to name a few!)
</li>
<li>
Build your travel uniform through discount codes, product stipends, and giveaways
</li>
<li>
Give back through company-sponsored volunteer and charitable opportunities
</li>
</ul>
</li>
</ul>
How We Work
This is an office-based position that works from our Soho, NYC office four days a week. Our working hours are 9am-6pm et, but we embrace a common-sense approach to flexibility in the workplace. It’s about being present, engaged, and balancing work with real-life needs.
Our Commitment
As a company that values diversity, equity, and inclusion, Away seeks individuals of all backgrounds and experiences to apply for this opportunity. We’re creating an environment where everyone can thrive. Our customers are global and diverse, so we’re building a team that is too. Through initiatives like our Employee Resource Groups, anti-racism training, and bias prevention initiatives, we’re building the cultural foundation that gives people the emotional and physical space to bring their authentic selves to work. Away is dedicated to hiring a diverse workplace that celebrates an inclusive culture and a sense of belonging. As an equal opportunity employer, we do not discriminate based on race, color, religion, sex (including pregnancy, gender identity, gender expression, and sexual orientation), national origin, age, veteran status, genetic information or disability. Away is committed to providing reasonable accommodations for individuals with disabilities and disabled veterans in our job application procedures. If you need assistance or accommodation due to a disability, you may contact us at <a href="mailto:talent@awaytravel.com" target="_blank">talent@awaytravel.com</a>.
EEOC Statement:&nbsp;
Away is dedicated to hiring a diverse workplace that celebrates an inclusive culture and a sense of belonging. As an equal opportunity employer, we do not discriminate based on race, color, religion, sex (including pregnancy, gender identity, gender expression, and sexual orientation), national origin, age, veteran status, genetic information or disability.&nbsp;
Away is committed to providing reasonable accommodations for individuals with disabilities and disabled veterans in our job application procedures. If you need assistance or accommodation due to a disability, you may contact us at <a href="mailto:talent@awaytravel.com" target="_blank">talent@awaytravel.com</a>.

PR Associate Manager

<h3>Job Description</h3>
Job Description
Responsibilities: 
<ul>
<li>Learn and integrate a trauma-informed, client-centered approach, using an anti-oppressive lens, into your work with clients</li>
<li>Intake and assessment for individuals seeking assistance</li>
<li>Triage counseling; mediation for internal conflicts</li>
<li>Engagement of adolescents into program structure (harm reduction philosophy, rules, mutual respect)</li>
<li>Support Drop-in staff in providing youth access to daily living needs (food, clothes, hygiene supplies, space to rest)</li>
<li>Provide supportive and crisis intervention counseling utilizing a trauma-informed intervention (ARC) for youth with more complex mental health needs and challenges</li>
<li>Collaborate and coordinate with on-site mental health providers to ensure clients access to care</li>
<li>Serve as an advocate and liaison for clients negotiating the shelter system and other social service programs</li>
<li>Enrollment of clients for Public Assistance &amp; SNAP</li>
<li>Coordinate with the Benefits Coordinator in assessing clients’ eligibility and assist with processing for SSI benefits</li>
<li>Completion of application for Supportive Housing and SSI for youth who are eligible</li>
<li>Complete psychosocial reports on youth for Supportive Housing &amp; SOAR screening tools for SSI</li>
<li>Advocacy on behalf of under 18-year-old clients for Administration for Children’s Services support</li>
<li>Designing and developing curriculum for funder required educational groups</li>
<li>Provide group led facilitation and conduct educational presentations on topics related to sub-populations of homeless youth</li>
<li>Street outreach to homeless and street involved young people, as assigned</li>
<li>Escort homeless youth to appropriate services and provide transportation as part of case plan</li>
<li>Preparation of case records, prepare monthly and quarterly statistical reports</li>
<li>Maintain routine administrative responsibilities to include the preparation of correspondence, maintaining files, mail, email, and telephone</li>
<li>Participate in staff trainings, staff meetings and staff group process workshops &amp; clinical case conferencing; participate in weekly supervision</li>
</ul>
Secondary Job Functions:
<ul>
<li>Petty Cash reconciliation</li>
<li>Identification of new resources appropriate for population</li>
<li>Provide wellness and recreational (engagement) activities</li>
<li>Coordinate services with other Streetwork staff and on-site legal, medical, and psychiatric service providers</li>
<li>Manage events in the Drop-In Center, monitor entrance to the program, oversee concrete support to clients, provide transportation to NYC Runaway and Homeless Youth Programs and/or oversee meal preparation</li>
</ul>
Interacts with: 
<ul>
<li>All Streetwork program sites and staff</li>
<li>All internal Safe Horizon programs and departments that can comprehensively support the client and case plan</li>
<li>All external agencies and organizations that can provide appropriate services to the client</li>
</ul>
Qualifications:
<ul>
<li>Experience working in a social services setting, OR</li>
<li>Personal experience with street survival activities (homelessness, gangs, drug economy, sex industry) with three years separation from involvement in these activities. Deep understanding of the relationship between personal experience and professional standards</li>
<li>Experience working with youth who have Co-occurring Disorders</li>
<li>Bachelor’s Degree, creative arts, liberal studies or any field related to working with youth +2 years' experience working with youth or High school diploma or equivalent + minimum of 6 years' experience working in social service settings with target population</li>
</ul>
Desirable:
<ul>
<li>Experience in implementing Evidence Based Interventions in trauma informed care in work with youth</li>
<li>At least 1 year working with the homeless population, youth, or harm reduction</li>
</ul>
Knowledge and Skills:
Required: 
<ul>
<li>Compassionate approach to others and openness to new ideas</li>
<li>Dynamic energy, able to multi-task and negotiate multiple demands on attention</li>
<li>Non-judgmental approach and ability to empathize with others</li>
<li>Clear and concise verbal and written communication skill, excellent interpersonal and organizational skills</li>
<li>Genuine interest in working with disenfranchised youth and young adults</li>
</ul>
Desirable:
<ul>
<li> Understanding of harm reduction perspective</li>
<li>Demonstrate the ability to work independently</li>
</ul>
Other:
<ul>
<li>Basic understanding of computer and systems for managing case records</li>
</ul>
Hiring Range: 23.36 - 26.28 Hourly Full-time Hours: 35 Hours per week Full-time Benefits: Vacation Time, Paid Sick Time, Holidays, Medical, Dental, Vision, 403(b) Retirement Plan, Company Life Insurance, Medical/Dependent Care Flexible Spending Accounts, Tuition Assistance Program, Commuter Benefits Program, Gym Reimbursement, Parental Leave, Employee Learning Center

Case Manager - Streetwork Lower East Side

<h3>Job Description</h3>
Job DescriptionCompany Description 
Our Mission
At Palo Alto Networks® everything starts and ends with our mission:
Being the cybersecurity partner of choice, protecting our digital way of life. Our vision is a world where each day is safer and more secure than the one before. We are a company built on the foundation of challenging and disrupting the way things are done, and we’re looking for innovators who are as committed to shaping the future of cybersecurity as we are.
Who We Are
We take our mission of protecting the digital way of life seriously. We are relentless in protecting our customers and we believe that the unique ideas of every member of our team contributes to our collective success. Our values were crowdsourced by employees and are brought to life through each of us everyday - from disruptive innovation and collaboration, to execution. From showing up for each other with integrity to creating an environment where we all feel included.
As a member of our team, you will be shaping the future of cybersecurity. We work fast, value ongoing learning, and we respect each employee as a unique individual. Knowing we all have different needs, our development and personal wellbeing programs are designed to give you choice in how you are supported. This includes our FLEXBenefits wellbeing spending account with over 1,000 eligible items selected by employees, our mental and financial health resources, and our personalized learning opportunities - just to name a few!
At Palo Alto Networks, we believe in the power of collaboration and value in-person interactions. This is why our employees generally work full time from our office with flexibility offered where needed. This setup fosters casual conversations, problem-solving, and trusted relationships. Our goal is to create an environment where we all win with precision.
Job Description 
Your Career
The Worldwide Shared Services team is dedicated to empowering Palo Alto Networks’ go-to-market teams through innovative solutions and strategic guidance to drive superior outcomes. We strive to equip our teams with the expertise and resources needed to make a meaningful and lasting impact with the customers we serve while achieving sales excellence. We are committed to fostering an environment where our team members can thrive, creating a culture of collaboration and knowledge sharing to drive collective growth and success.
Your Impact
Palo Alto Networks is seeking a Sr Analytics and GTM Intelligence Lead to join its Planning &amp; Operations team supporting the Worldwide Technical Solutions GTM motions.&nbsp; This role will be pivotal in driving data-informed decisions for executive leadership by executing key deliverables across prioritized business areas. The ideal candidate is a self-starter with exceptional quantitative skills and a passion for advanced data analytics, capable of standardizing deliverables, connecting disparate data points to generate actionable insights, and fostering a collaborative team environment.
Collaboration &amp; Integration:
<ul>
<li>
Engage directly with executive leadership in the technical selling community to understand business priorities and go-to-market motions
</li>
<li>
Proactively engage with executive leadership, offering consultative insights based on a deep understanding of their priorities and the relevant data, becoming an expert in the technical lifecycle of sales deals&nbsp;
</li>
<li>
Build key relationships within Business Operations, IT and Finance to gain knowledge of systems/tools
</li>
</ul>
Executive-Level Reporting &amp; Insights:&nbsp;&nbsp;&nbsp;
<ul>
<li>
Define innovative approaches to analyze the state of the business to drive desired business outcomes in the technical selling community
</li>
<li>
Prepare and present detailed metrics reports, dashboards, and performance narratives to the executive team
</li>
<li>
Identify risks, growth opportunities, and operational inefficiencies through advanced data analysis and provide actionable recommendations to leadership
</li>
</ul>
Advanced Data Analytics: &nbsp;
<ul>
<li>
Strategic application of AI, to uncover hidden patterns, predict future trends, and make data-driven decisions with unparalleled speed and accuracy
</li>
<li>
Automate the discovery of insights, transforming raw data into strategic assets, to enhance our competitive advantage
</li>
</ul>
Qualifications 
Your Experience&nbsp;
<ul>
<li>
8+ years relevant experience in business intelligence reporting/data analytics, 3+ years in a senior level role
</li>
<li>
Skilled in utilizing data analysis and visualization tools, including SQL, Excel, Google Big Query, SFDC, and Tableau
</li>
<li>
Strong ability to govern operational metrics across multiple high-visibility projects and drive future business performance based on data trends&nbsp;&nbsp;
</li>
<li>
Detail-oriented mindset and proven experience presenting data-driven insights to executive leadership and influencing strategic decisions
</li>
<li>
Understanding of technical industry, with focus on technical selling community
</li>
<li>
Experience with understanding product vision, roadmap and GTM strategies
</li>
<li>
Proficient with applications, tools, and methodologies used to organize, manage, report progress, and deliver programs and projects
</li>
<li>
Experienced in driving large cross-functional programs/initiatives, building relationships, and leading through influence
</li>
<li>
Effective executive-level verbal and written communication and comfort with both technical and business discussions with senior audiences
</li>
<li>
Bachelor's degree in Data Science, Statistics, Computer Science, Business, or a related field; advanced degree preferred
</li>
</ul>
 Additional Information 
Compensation Disclosure
The compensation offered for this position will depend on qualifications, experience, and work location. For candidates who receive an offer at the posted level, the starting base salary (for non-sales roles) or base salary + commission target (for sales/commissioned roles) is expected to be between $$153000 - $247500/YR. The offered compensation may also include restricted stock units and a bonus. A description of our employee benefits may be found&nbsp;here.
Our Commitment We’re problem solvers that take risks and challenge cybersecurity’s status quo. It’s simple: we can’t accomplish our mission without diverse teams innovating, together.
We are committed to providing reasonable accommodations for all qualified individuals with a disability. If you require assistance or accommodation due to a disability or special need, please contact us at&nbsp;&nbsp;<a href="mailto:accommodations@paloaltonetworks.com" target="_blank">accommodations@paloaltonetworks.com</a>.
Palo Alto Networks is an equal opportunity employer. We celebrate diversity in our workplace, and all qualified applicants will receive consideration for employment without regard to age, ancestry, color, family or medical care leave, gender identity or expression, genetic information, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran status, race, religion, sex (including pregnancy), sexual orientation, or other legally protected characteristics.
All your information will be kept confidential according to EEO guidelines.

Lead, Technical Operations

<h3>Job Description</h3>
Job DescriptionThe Bookkeeper will support company operations by executing payroll, managing accounts payable/receivable, processing various reports including P&amp;L's. As a growing hospitality group, the Bookkeeper will have an opportunity to work with upper management to build a centralized office to help maintain paperwork, manage payroll, and provide upper management with reports (sales, costs, trend, etc.). General Office Manager Job Duties: - Maintains office services by organizing office operations and procedures; preparing payroll; controlling correspondence; designing filing systems; reviewing and approving supply requisitions; assigning and monitoring clerical functions. - Provides historical reference by defining procedures for retention, protection, retrieval, transfer, and disposal of records. - Maintains office efficiency by planning and implementing office systems, layouts, and equipment procurement. - Designs and implements office policies by establishing standards and procedures; measuring results against standards; making necessary adjustments. - Completes operational requirements by scheduling and assigning employees; following up on work results. - Keeps management informed by reviewing and analyzing special reports; summarizing information; identifying trends. - Maintains professional and technical knowledge by attending educational workshops; reviewing professional publications; establishing personal networks; participating in professional societies. - Achieves financial objectives by preparing an annual budget; scheduling expenditures; analyzing variances; initiating corrective actions. - Contributes to team effort by accomplishing related results as needed. Bookkeeper Skills and Qualifications: Supply Management, Informing Others, Tracking Budget Expenses, Delegation, Staffing, Managing Processes, Developing Standards, Promoting Process Improvement, Inventory Control, Reporting Skills

Bookkeeper

<h3>Job Description</h3>
Job Description
**This role is onsite at our Roslyn, NY or Rochester, NY office, with the option for a hybrid schedule after the training period. ** 
General Summary: A Complex Claims Specialist will possess experience in handling complex medical liability claims, while demonstrating a strong client service focus. 
Essential Duties &amp; Responsibilities:
<ul>
<li>Follow standard claims protocols for documentation, coverage verification, and file management</li>
<li>Maintain accurate and organized claims files, suggesting improvements as necessary.</li>
<li>Manage significant client relationships for claims department, collaborate with underwriting on marketing.</li>
<li>Investigate and document most significant exposures, setting appropriate indemnity and expense reserves</li>
<li>Develop resolutions strategy and lead negotiations and bring matters to a close </li>
<li>Attend trials and mediations when necessary</li>
<li>Adhere to industry Best Practices for effective claim management</li>
<li>Mentor staff through formal and informal training and development; demonstrate extensive technical expertise to guide and support less experienced claims professionals</li>
<li>Ensure exceptional data integrity</li>
<li>Actively manage defense council and partner on litigation strategy</li>
<li>Proactive communication with insureds, other departments and claim leadership</li>
<li>Perform additional duties and responsibilities as assigned</li>
</ul>
Education &amp; Qualifications:
<ul>
<li>Bachelor’s degree or JD required </li>
<li>Six years’ claims handling experience required; medical professional liability strongly preferred </li>
<li>NY adjusters license required within the first 6 - 12 months of employment</li>
<li>Strong analytical and problem-solving skills with attention to detail</li>
<li>Demonstrate solid and concise business writing proficiency</li>
<li>Exhibit strong oral communication skills to include presenting information clearly and effectively to diverse audiences</li>
<li>Ability to work independently as well as assume a mentorship role within a team. Act as a strong example and resource for less experienced colleagues</li>
<li>Strong ethical judgement and a commitment to maintaining confidentiality</li>
<li>Must be able to work on site</li>
<li>Travel required as needed; may include overnight travel </li>
</ul>
The actual compensation for this position will be determined by experience and other factors permitted by law.

Complex Claims Specialist

<h3>Job Description</h3>
Job DescriptionCompany Description 
America's Best is part of National Vision, one of the largest optical retailers in the United States. The America’s Best brand continues to grow, with 1000+ stores and counting. Each location combines both parts of the optical equation – eyewear and eye care – into one excellent experience. For more details about America's Best, visit AmericasBest.com.&nbsp; At National Vision, we believe everyone deserves to see their best to live their best. We help people by making quality eye care and eyewear more affordable and accessible.&nbsp;
Job Description 
Join our dynamic sales team at National Vision as a Sales Associate, where your passion for people and community comes to life through excellent customer service and expert guidance in eyewear selection. You will play a critical role in ensuring that every customer finds the perfect pair of glasses for them.&nbsp; By providing excellent customer service, you will also be contributing to your personal and team goals.&nbsp; Core Responsibilities:&nbsp; Passion for People: Guide customers through the selection and fitting of eyewear and contact lenses, ensuring adherence to state laws. Demonstrate a positive attitude and professionalism.&nbsp;
Committed to Community: Establish strong customer relationships through excellent service, keeping customers informed about the status of their orders, including any updates or delays.&nbsp;
Results Done Right: Uphold meticulous inventory management and patient record accuracy. Ensure the store's visual presentation and cleanliness of equipment and workstations aligns with brand and company standards.&nbsp;
Be Your Best Self: Pursue personal development and training opportunities to stay at the forefront of industry standards and product knowledge.&nbsp; How would you like Sundays off? Yes, every Sunday we’re closed!
Qualifications 
What You’ll Need:&nbsp; Experience &amp; Skills: 1+ year of retail or customer service experience is preferred.&nbsp;
Versatility: Skilled at multi-tasking and handling a fast-paced work environment.&nbsp;
Education: High School Diploma or equivalent required.&nbsp;
 Additional Information 
At National Vision, we reward hard work with competitive pay, bonus opportunities, and a comprehensive benefits package to support you and your family now and in the future. &nbsp; Our Benefits Include:&nbsp; * Health &amp; Dental Insurance&nbsp; *&nbsp;401k Retirement Savings&nbsp; * Flex Spending Account&nbsp; *&nbsp;Generous Paid Time Off &amp; Company Holidays&nbsp; *&nbsp;Parental Leave *&nbsp;Employee Eyewear Discount
Focus on Professional Growth and Career Fulfillment:&nbsp; * Training Programs: Develop your skills and knowledge with our comprehensive training offerings.&nbsp; *&nbsp;Educational Courses: Gain access to courses that support both your personal and professional development.&nbsp; *&nbsp;Internal Promotions: We emphasize career advancement from within, so you’ll have opportunities to grow with us long-term.&nbsp;
At National Vision, you’ll enjoy more than just a job – you’ll have the chance to thrive in a rewarding career, surrounded by a supportive team and endless opportunities for growth. Join us today and see your future clearly!&nbsp;
We are an equal opportunity employer.&nbsp; We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, genetic information, disability, veteran status, and other legally protected characteristics.

Sales Associate - Optical

<h3>Job Description</h3>
Job Description
Stout NYC Hospitality Group consists of a dozen owner-operated bars/restaurants throughout New York City. Our mission is to provide authentic, accessible, desirable spaces for people seeking meaningful connections with friends, family, and colleagues. With specific attention to the guest experience and our food and drinks programs, our aim is to create a true home for the public to come as they are. 
Midtown West We are seeking bartenders to join our growing team.&nbsp;The ideal candidate must be able to multi task and be comfortable in a busy fast-paced environment. Experience with food service preferred, and nights and weekends are required.&nbsp;
We offer excellent work/life balance and a variety of benefits. We love to support professional growth and offer clear growth opportunities across the company.

Bartender

<h3>Job Description</h3>
Job Description
JOB DEFINITION:
Provide administrative, clinical and operational oversight to the ACT teams across the Agency. Responsible for overall functioning of the program and compliance with agency policy and procedures as well as applicable local state and federal regulations
 
EDUCATIONAL REQUIREMENTS:
Masters Degree, Licensed Practitioner of the Healing Arts (Included but not limited to LMHC, LMFT, LCSW, LCAT) required. 
 
EXPERIENCE REQUIRED:
Must have a minimum of three (3) to five (5) years of experience working with the ACT population with at least two (2) years of supervisory responsibilities required.
 
DUTIES AND RESPONSIBILITIES:
<ol>
<li>Responsible for the day-to-day administrative and clinical operation of all ACT programs across the agency</li>
<li>Provide administrative and clinical oversight and responsibilities and ensure conformance with program objectives, agency policies and procedures, and compliance with all aspects of regulatory funding and governing bodies, insurance and any applicable grants.</li>
<li>Assist with the development and implementation of policies and procedures of the program and its operation. Assist with maintaining an up-to-date policy and procedure manual of the program. Ensure compliance with the policies and procedures.</li>
<li>Oversee all administrative and clinical supervisory functions that affect the quality and productivity of the program. Plan for program needs and assist with the future growth of the ACT Teams/agency.</li>
<li>Routinely monitor client records to ensure accuracy, quality of documentation, and appropriateness of services delivered.</li>
<li>Assist coordination staff with maintaining professional collateral contacts, including participation in case conferences as necessary. </li>
<li>Supervise incident reporting program and ensure that all incidents are reported in a timely manner in accordance with applicable regulations. </li>
</ol>
<ol>
<li>Interview, hire, and supervise program staff. Provide timely and constructive feedback and performance evaluation, monitoring and coaching to staff. Participate in personnel decisions with appropriate personnel. </li>
</ol>
<ol>
<li>Represent the agency in facilitating the goals and operation of the program.</li>
<li>Participates in all required internal and external meetings that appropriately represent the needs of the clients and the Agency.</li>
<li>Provide direct and indirect supervision of staff, providing guidance and training in techniques of diagnosis, assessment and treatment intervention as well as oversight of compliance with standards of the Agency in providing patient care and meeting accountability requirements. Provide oversight of the productivity and the degree to which they meet all the relevant specifications of their job description, including, but not limited to the care of high-risk clients.</li>
<li>Assists in overseeing the training needs of all program and administrative staff through input into planning, staff meetings, extramural training experiences and written communication to staff.</li>
<li>Represents the Agency by serving on designated external committees or at meetings, reporting back on outcomes as needed.</li>
<li>Participates in planning for the needs of the community and the Agency with the rest of the Management team.</li>
<li>Evaluate, understand and support the use of data in the administrative and clinical functions of the clinic/agency to inform decision-making and to ensure compliance.</li>
<li>Assist with sustaining the financial health of the ACT Teams; working with Accounting and Billing as necessary.</li>
<li>Identify and implement quality improvement trainings and activities as part of professional development goals.</li>
<li>Work with QI, Compliance Director, Billing, HIT and others on workflows and quality improvement as it pertains to the effective running of the programs, its reporting requirements, compliance and its financial sustainability.</li>
<li>Be available for on call coverage on an as needed basis 24 hours a day, 7 days a week.</li>
<li>Identify and implement quality improvement trainings and activities as part of professional development goals</li>
<li>Encourage quality improvement processes and provide consistent resources for QI and professional development</li>
<li>Ability to cultivate a culture of inclusion for all employees that respects their individual strengths, views and experiences. A Culture that makes better decisions, drives innovation, and delivers better business results.</li>
<li>Adherence to all safety protocols and procedures to ensure a safe working environment for all employees. Demonstrate a commitment to maintaining a safe work environment by following established safety guidelines.</li>
<li>Health and Safety Awareness: Include any relevant knowledge or experience regarding health and safety protocols to ensure a safe work environment for all employees.</li>
<li>Other duties as assigned.</li>
</ol>

Assistant Director

<h3>Job Description</h3>
Job Description
Under the general supervision of the Program Director or Designee, functions as part of a team providing client-centered, strength-based, trauma-informed rehabilitation and recovery services to consumers that relate to the care, nurturing, treatment, education, socialization, habilitation, recovery/healing and support of adults and transition age youth diagnosed with a mental illness and in some instances, co-occurring substance abuse disorder. These tasks focus on supporting, instructing and assisting recipients of mental health services to develop the skills needed to attain personal goals, live, be educated, work, and socialize successfully in the community environments of their choice. This includes hands-on assistance with daily living skills, including but not limited to hygiene, upkeep of physical space and living environment (including bed-bug prevention and treatment), laundry, shopping, meal planning and preparation, cooking, housekeeping, and traveling.
ESSENTIAL TASKS:
To perform this job successfully, an individual must be able to perform each essential duty listed satisfactorily. Reasonable accommodations may be made to enable qualified individuals with disabilities to perform the essential functions unless this causes undue hardship to the agency.
<ol>
<li>Secures information, such as medical, psychological, and social factors contributing to the individual's situation, and evaluates these and the individual's capabilities. Based on this information, completes and maintains consumer treatment plans to include quarterly service-plan reviews, assessments, medical records, and changes in treatment and/or medications either manually or electronically as instructed.</li>
<li>Provides supportive counseling in 1:1 or group formats that assist the consumer to modify attitudes and behaviors as needed.</li>
<li>Maintains up-to-date, accurate individual case records on each consumer and develops measurable and objective service plans that maximize consumer rehabilitative abilities in accordance with regulatory guidelines. Continually documents consumer treatment progress. Reviews service plans and performs follow-up to determine quantity and quality of services provided. Ensures that plans include consideration of the consumer’s cultural and ethnic background, customs, needs, beliefs, and primary language.</li>
<li>Facilitates individualized services to the consumer that meet the diverse needs of the consumer and focus on the discharge-planning goal. Document case notes regarding significant and untoward events and contacts with mental health providers, including ICM’s and AOT’s.</li>
<li>Models appropriate behavior and provides rehabilitation and recovery services to consumers that incorporates skills training in all areas of psychiatric rehabilitation, including the 11 restorative services. Uses cognitive-behavioral techniques (e.g. role-plays, skills training, plans of action) that assist the consumer in meeting service plan goals Examples of skills training include self-advocacy training, ADL (Activities of Daily Living) skill building, medication management training, socialization skill enhancement, and conflict resolution training. Uses cognitive-behavioral techniques (e.g. role-plays, skills training, plans of action) to assist the consumer in meeting service plan goals.</li>
<li>Ensures consumers’ compliance with medication, program, and medical appointments, including morning or evening routines, to help consumers meet treatment goals and maintain appointments.</li>
<li>Monitors individuals' self-administration of medication; counts appropriate doses of medication and maintains medication records in accordance with agency policies and procedures.</li>
<li>Accompanies consumers on regularly scheduled or emergency visits to medical treatment facilities, social agencies, government offices, or other locations associated with the treatment or assistance of the consumer.</li>
<li>Obtains and develops resource information for consumers in all aspects of their care (clinical services, recreational activities, vocational programs both within and outside of ICL and disseminates this information to consumers in a manner that is clear and understandable. Advocates on behalf of consumer with outside service providers and within ICL and works with other team members in addressing the needs of the consumers. Plans, escorts, and/or arranges social/recreational, vocational, medical and other activities for and with consumers.</li>
<li>Performs crisis assessment and nonverbal and verbal crisis intervention using appropriate and approved techniques.</li>
<li>Participates in fire drills, performs headcounts, fire-watch and heat safety activities with other team members.</li>
<li>Immediately reports serious incidents, serious incident allegations, incidents, or sensitive situations to supervisors. Completes incident reports in accordance with ICL policy. Accounts for consumers and files missing person reports on consumers not accounted for in accordance with ICL policy and procedure.</li>
<li>Performs room checks and regular inspections of the consumer's rooms, using checklists or other aids, to ensure the safety of the consumers, accountability of ICL property, and cleanliness of consumer's residence. Engages consumer in learning how to maintain a safe, clean, and healthy personal living environment. This includes hands-on assistance with daily living skills, including but not limited to hygiene, upkeep of physical space and living environment (including bed-bug prevention and treatment), laundry, shopping, meal planning and preparation, cooking, housekeeping, and traveling.</li>
<li>Participates as instructed in all program communication and training activities: for example, shift briefings, daily floor meetings, communication log review and entry, supervision meetings, case conferences, staff meetings, and in-service training and development events. Participates in consumer community meetings as assigned.</li>
<li>Executes emergency plans as outlined in the policy and procedure manual. </li>
<li>Assists in the orientation of new personnel when requested; assists supervisors and managerial staff with special reports, projects or responsibilities as assigned.</li>
<li>As assigned, functions as floor supervisor, including overseeing counselors, ensuring that headcounts, fire watches and heat watches are done; documentation and completion of any required reports; preliminary investigation of incidents, responding to emergency situations, and ensuring coverage for the next shift.</li>
<li>As assigned, may cover the duties of a residential counselor or of another case manager in the case of short staffing.</li>
<li>Complies with attendance and timekeeping rules and reports reliably and regularly to work on an on-going basis.</li>
<li>Complies with agency infection control policies.</li>
<li>May have on-call responsibilities.</li>
<li>Other job-related duties that may be assigned.</li>
</ol>
MINIMUM EDUCATION AND EXPERIENCE REQUIREMENTS:
Bachelor's degree in a human services field* OR
Associate’s Degree in a human services field* and two years of full-time experience providing direct services to individuals with mental disabilities or other relevant human service experience OR
High school diploma or equivalency diploma recognized by the NYS Department of Education, and four years of full-time human services work experience OR
An equivalent combination of training and experience. 30 college credits may be substituted for 1 year of human services experience.
*Human Services Fields:
Anthropology, Art/Dance Therapy, Audiology, Chemical Dependence Administration, Child Development/Family Relations, Criminal Justice, Community Mental Health, Counseling/Guidance, Divinity/Religion/Theology, Education, Drama Therapy, Gerontology, Health Education, Health Administration, Music Therapy, Nursing/Medicine, Nutrition, Occupational Therapy, Pastoral Counseling, Physical Therapy, Psychology, Recreational Therapy, Rehabilitation Counseling, Social Work, Sociology, Special Education, , Speech Pathology, Vocational Counseling, Human services. 
Your degree must have been awarded by a regionally accredited college or university or one recognized by the NYS Education Department as following acceptable educational practices. If your degree was awarded by an educational institution outside the United States and its territories, you must provide independent verification of equivalency.
CASE MANAGER TRAINEE
Otherwise qualified candidates who lack the indicated number of years of experience may be offered employment as Case Manager Trainees at a reduced salary, until the experience requirements are met.
DESIRABLE KNOWLEDGE, SKILLS, AND ABILITIES:
<ol>
<li>Basic knowledge of mental illness and serious emotional disturbances and substance abuse disorders.</li>
<li>Basic knowledge of treatment, rehabilitation, and community support programs as they relate to consumers/residents, families, and staff.</li>
<li>Basic knowledge of routine clinical procedures and medications.</li>
<li>Basic knowledge of techniques for identifying and preventing potentially violent behavior, including crisis management techniques.</li>
</ol>
ESSENTIAL KNOWLEDGE, SKILLS, AND ABILITIES:
<ol>
<li>Ability to work with consumers/residents, families, and staff in a caring and respectful manner, and with due understanding of and consideration for cultural differences.</li>
<li>Ability to serve as a role model to residents/consumers.</li>
<li>Ability to develop, evaluate, implement and modify a case management plan, meeting all deadlines and productivity standards</li>
<li>Ability to complete written forms and reports in an accurate and timely manner.</li>
<li>Ability to communicate effectively with staff, consumers/residents, families, and the public.</li>
<li>Ability to prepare accurate and timely documentation, reports and other written material as assigned.</li>
<li>Ability to secure the cooperation of and work effectively with others</li>
<li>Ability to work independently, and to conform to all applicable safety and accountability measures</li>
<li>Social Perceptiveness and trauma-informed perspective-ability to be aware of other’s reactions and understanding why they react the way they do</li>
<li>Service Orientation- ability to actively looking for ways to help people, be compassionate and hopeful</li>
<li>Speaking- ability to talk to others to effectively convey information</li>
<li>Active Listening- ability to listen to what other people are saying and asking questions as appropriate</li>
<li>Problem Identification-ability to identify the nature of problems</li>
<li>Dependability-ability to report for work as scheduled on a consistent basis</li>
<li>Ethical-ability to understand and adhere to internal and external laws, rules, and policies</li>
<li>Knowledge of and/or willingness to understand the unique strengths and needs of transition age youth</li>
</ol>

Case Manager-MA532501

<h3>Job Description</h3>
Job Description
About Wayan: In early February 2019, Cedric Vongerichten (Perry Street) introduces Wayan, a French Indonesian restaurant in Manhattan's Nolita neighborhood. Cedric and his wife, Ochi along with Ezra William are partners in the new restaurant, offering approachable dishes that highlight the vibrant flavors of Ochi's birthplace, Jakarta, with a modern French flair. Dishes are meant to be shared and enjoyed along with refreshing cocktails that highlight Indonesian ingredients as well as a global, accessible list of wines. Designed by Rockwell Group, the 80-seat space is both transportive and intimate, featuring lush greenery, rustic teak paneling and authentic carved wood pieces from Indonesia for a tropical-meets-downtown vibe. Taking its name from the Balinese term for "first born,” Wayan opens for dinner first with all-day service to come Press: New York Times (Critic's Pick) - "<a href="https://www.nytimes.com/2019/04/23/dining/wayan-restaurant-review.html" target="_blank">https://www.nytimes.com/2019/04/23/dining/wayan-restaurant-review.html</a>" Eater New York - "<a href="https://ny.eater.com/2019/4/16/18311018/wayan-vongerichten-nyc-restaurant-review" target="_blank">https://ny.eater.com/2019/4/16/18311018/wayan-vongerichten-nyc-restaura…</a>" Job Description for a Server position • Previous serving experience require (2+ years Manhattan experience preferred) • Flexible availability on nights, weekends, and holidays. • Employee must perform opening and closing duties required of them • Must be knowledgeable about the food and beverage menus along with the items’ preparations, ingredients, and sourcing. • Basic understanding of food, cocktails, and wine is necessary • Employee is to be personable and engaging with guests. • Applicant must have superior communication skills. • Servers must be willing to work together with their Front of House and Back of House teammates. • Server must be able efficiently delegate tasks to the back waiter in their team appropriate and professional manner. • Must be willing to assist in maintaining the cleanliness and organization of the restaurant • Position will require the employee to climb up and down stairs multiple times throughout a shift

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