Job Description
Job Description
JOB DEFINITION:
Provide administrative, clinical and operational oversight to the ACT teams across the Agency. Responsible for overall functioning of the program and compliance with agency policy and procedures as well as applicable local state and federal regulations
EDUCATIONAL REQUIREMENTS:
Masters Degree, Licensed Practitioner of the Healing Arts (Included but not limited to LMHC, LMFT, LCSW, LCAT) required.
EXPERIENCE REQUIRED:
Must have a minimum of three (3) to five (5) years of experience working with the ACT population with at least two (2) years of supervisory responsibilities required.
DUTIES AND RESPONSIBILITIES:
- Responsible for the day-to-day administrative and clinical operation of all ACT programs across the agency
- Provide administrative and clinical oversight and responsibilities and ensure conformance with program objectives, agency policies and procedures, and compliance with all aspects of regulatory funding and governing bodies, insurance and any applicable grants.
- Assist with the development and implementation of policies and procedures of the program and its operation. Assist with maintaining an up-to-date policy and procedure manual of the program. Ensure compliance with the policies and procedures.
- Oversee all administrative and clinical supervisory functions that affect the quality and productivity of the program. Plan for program needs and assist with the future growth of the ACT Teams/agency.
- Routinely monitor client records to ensure accuracy, quality of documentation, and appropriateness of services delivered.
- Assist coordination staff with maintaining professional collateral contacts, including participation in case conferences as necessary.
- Supervise incident reporting program and ensure that all incidents are reported in a timely manner in accordance with applicable regulations.
- Interview, hire, and supervise program staff. Provide timely and constructive feedback and performance evaluation, monitoring and coaching to staff. Participate in personnel decisions with appropriate personnel.
- Represent the agency in facilitating the goals and operation of the program.
- Participates in all required internal and external meetings that appropriately represent the needs of the clients and the Agency.
- Provide direct and indirect supervision of staff, providing guidance and training in techniques of diagnosis, assessment and treatment intervention as well as oversight of compliance with standards of the Agency in providing patient care and meeting accountability requirements. Provide oversight of the productivity and the degree to which they meet all the relevant specifications of their job description, including, but not limited to the care of high-risk clients.
- Assists in overseeing the training needs of all program and administrative staff through input into planning, staff meetings, extramural training experiences and written communication to staff.
- Represents the Agency by serving on designated external committees or at meetings, reporting back on outcomes as needed.
- Participates in planning for the needs of the community and the Agency with the rest of the Management team.
- Evaluate, understand and support the use of data in the administrative and clinical functions of the clinic/agency to inform decision-making and to ensure compliance.
- Assist with sustaining the financial health of the ACT Teams; working with Accounting and Billing as necessary.
- Identify and implement quality improvement trainings and activities as part of professional development goals.
- Work with QI, Compliance Director, Billing, HIT and others on workflows and quality improvement as it pertains to the effective running of the programs, its reporting requirements, compliance and its financial sustainability.
- Be available for on call coverage on an as needed basis 24 hours a day, 7 days a week.
- Identify and implement quality improvement trainings and activities as part of professional development goals
- Encourage quality improvement processes and provide consistent resources for QI and professional development
- Ability to cultivate a culture of inclusion for all employees that respects their individual strengths, views and experiences. A Culture that makes better decisions, drives innovation, and delivers better business results.
- Adherence to all safety protocols and procedures to ensure a safe working environment for all employees. Demonstrate a commitment to maintaining a safe work environment by following established safety guidelines.
- Health and Safety Awareness: Include any relevant knowledge or experience regarding health and safety protocols to ensure a safe work environment for all employees.
- Other duties as assigned.