field_job_employment_type

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field_job_experience

job_organization_name

city

state

<h3>Job Description</h3>
Job DescriptionFull-Time Administrative Assistant (In-Office) &nbsp;Busy Workers’ Compensation Defense Law Firm seeking entry level, computer literate, tech-savvy Administrative Assistant. Full time, in office position, with growth opportunity. &nbsp;Description: Assist and perform clerical assignments provided to you such as, but not limited to, data entry, composing and sending emails, timely follow up, maintaining important deadlines and calendar, telephone and email communication with attorneys and outside constituents. &nbsp;Qualifications: · Must be computer literate. Comfortable using various software applications. &nbsp; &nbsp;· Strong organizational skills, accuracy, and attention to detail a must. &nbsp; &nbsp;· Must be able to multitask while maintaining a high level of professionalism. &nbsp; &nbsp;&nbsp; Excellent written and verbal communication skills required. &nbsp; &nbsp;· Work in a fast-paced office environment. &nbsp; &nbsp;· Good working knowledge of MS Office - Outlook, Word, Excel. &nbsp; &nbsp;Who you are: &nbsp;Reliable, professional, coachable and upbeat. Enjoys multi-tasking, learning, acquiring new skillsets and deadline driven. Works well in a team and/or independently. Looking for stability and/or growth opportunity. &nbsp;Relevant Experience: 1Yr. Willing to train. &nbsp;Salary depends on experience. &nbsp;Must be authorized to work in the United States.

Administrative Assistant

<h3>Job Description</h3>
Job Description
You can be part of our vital mission by collaborating with us or contributing your expertise to further enhance our efforts. Together, we can create sustainable solutions that empower families and strengthen communities across the nation. You can make a difference and change the trajectory of someone’s life.
For over 30 years, CVR's team of professionals has provided technical assistance and program management to affordable housing programs across the country. Our staff works diligently to meet the needs of our clients and to continuously grow and preserve affordable housing for our nation’s most vulnerable populations. CVR prides itself on providing extensive training, mentoring, and succession planning to its employees. CVR has made a significant impact on the community by assisting families in securing affordable housing.
The CVR team is composed of CPAs, MBAs, attorneys, architects, engineers, urban planners, and housing professionals. We continue to expand, adding to our team across the nation. CVR has offices in Atlanta, Chicago, Milwaukee, New York, San Francisco and Tampa, to name a few.
Job Summary:
The position is responsible for administering various aspects of the Housing Choice Voucher (HCV) Program, including re-certifications, admissions, transfers, and terminations. This role supports Affordable Housing initiatives by ensuring compliance with HUD regulations and agency policies through accurate documentation, participant communication, and data management.
Key Responsibilities:
<ul>
<li>
Complete annual and interim re-certifications, new admissions, transfers, port-ins/port-outs, special program referrals (as assigned), terminations, and rent adjustments for HCV Program participants.
</li>
<li>
Notify participants and property owners of changes and outcomes related to interim re-certifications.
</li>
<li>
Collect and verify required documentation such as income and household information to determine continued program eligibility.
</li>
<li>
Schedule and conduct re-certification appointments and interviews with participants.
</li>
<li>
Track and monitor participant relocations, lease terminations, and other housing transitions.
</li>
<li>
Maintain accurate and up-to-date records in the appropriate databases.
</li>
<li>
Conduct participant briefings to explain HUD regulations and agency administrative plans.
</li>
<li>
Prepare and submit timely and accurate weekly and program-related reports.
</li>
</ul>
Qualifications
<ul>
<li>
Qualifications:
</li>
<li>
Bachelor’s degree&nbsp;or&nbsp;a minimum of three (3) years of relevant experience working with economically and socially disadvantaged individuals and families.
</li>
<li>
Strong attention to detail with a high level of accuracy.
</li>
<li>
Proficiency in basic mathematics.
</li>
<li>
Excellent organizational and time management skills.
</li>
<li>
Exceptional customer service and interpersonal communication abilities.
</li>
<li>
Proficient in Microsoft Office applications, including Outlook, Word, and Excel.
</li>
<li>
Ability to effectively perform job responsibilities in a remote work environment, as needed.
</li>
<li>
Demonstrated adaptability and flexibility in a dynamic and evolving work setting.
</li>
<li>
Proven ability to meet productivity targets and maintain accuracy in all tasks.
</li>
<li>
Strong critical thinking and problem-solving skills.
</li>
<li>
Bilingual candidates are strongly preferred.
</li>
</ul>
Company DescriptionCVR is a multi-disciplinary team of affordable housing industry leaders that specialize in program administration and community redevelopment. Since 1995, CVR has been a leader in the affordable housing industry with clients across the United States, as well as on the islands of Puerto Rico and the U.S. Virgin Islands since 1995. CVR has over 400 employees and offices in Chicago, New York, Atlanta, San Francisco and Tampa. CVR provides program management of more than 46,000 Housing Choice Vouchers and has provided oversight in excess of $2.5 billion in affordable housing development for multiple clients. 
<h3>Company Description</h3>
CVR is a multi-disciplinary team of affordable housing industry leaders that specialize in program administration and community redevelopment. Since 1995, CVR has been a leader in the affordable housing industry with clients across the United States, as well as on the islands of Puerto Rico and the U.S. Virgin Islands since 1995. CVR has over 400 employees and offices in Chicago, New York, Atlanta, San Francisco and Tampa. CVR provides program management of more than 46,000 Housing Choice Vouchers and has provided oversight in excess of $2.5 billion in affordable housing development for multiple clients.

Housing Specialist

<h3>Job Description</h3>
Job Description
Winfield Security has successfully provided security services for over 45 years and is now a part of the Tarian Group of Security Companies. We are based in Midtown Manhattan and we provide unarmed Security Guard Services to a large variety of clients throughout New York City. We offer competitive wage and benefits, training and an environment to succeed. We are growing and we are looking for an experienced Account Manager to join our team! 
Does this sound like you?
<ul>
<li>I am organized and manage time efficiently.</li>
<li>I stick with a task until it is thoroughly completed.</li>
<li>I have excellent customer service skills.</li>
<li>I take action without being told.</li>
<li>I maintain a positive attitude no matter what gets thrown my way.</li>
</ul>
Some of your key responsibilities will be
<ul>
<li>Supervising day-to-day operations of a team of security officers.</li>
<li>Building and maintaining effective relationships with both clients and employees.</li>
<li>Managing job performance of staff.</li>
<li>Ensuring job sites are provided with high-quality security services.</li>
</ul>
You will be given the proper training and a roadmap for success. In return; hard work, focus and passion are expected!
Some of the key qualifications will include:
<ul>
<li>You have experience as an Account Manager and scheduling guard hours.</li>
<li>You have a firm understanding of Valient Scheduling Software or an equivalent system.</li>
<li>You have experience managing a team of security officers including hiring/selection, training and development.</li>
<li>A valid NYS Security License / FDNY Certifications are not required, however, are encouraged.</li>
</ul>
You have on-call availability 24/7.
If you are searching for a company with stability, a company that creates the right environment and culture for you to succeed, this company is the right place for you! The right candidates will receive a competitive salary, medical and dental, vacation time, personal days and a 401k retirement plan. The salary range for this position is $60,000 to $80,000 per year. 
 Powered by ExactHire:183076

Account Manager - Security

<h3>Job Description</h3>
Job Description
Our company is looking for a Brand Ambassador to help implement our tried and true brand marketing strategies. Brand Ambassador responsibilities include defining brand identity, building rapport with potential customers, answering questions and giving your professional opinion on solutions for our customers. You will conduct marketing consulting and track performance of marketing strategies. We are looking for a creative strategic thinker who can solve problems while maintaining integrity for our clients and their mission. If you have excellent verbal and written communication skills and are able to work in a team environment, we welcome your application.
Responsibilities:
<ul>
<li>
Participate in implementing our company’s strategy to achieve long term and short term goals, and objectives.
</li>
<li>
Daily evaluations to gather feedback and implement changes if necessary.
</li>
<li>
In-person brand representation on behalf of our clients.
</li>
<li>
Constantly improve marketing efficiency by applying best practices.
</li>
<li>
Develop and implement new marketing tactics, programs and studies once promoted into a leadership role.
</li>
<li>
Research competitors’ business models, strengths and performance.
</li>
<li>
Staying organized and effectively demonstrate best practices by 
</li>
</ul>
Qualities we look for:
<ul>
<li>
Organized
</li>
<li>
Great communication skills
</li>
<li>
Follow through on assigned tasks
</li>
<li>
Be respectful, courteous, and offer clear guidance, when speaking to customers (potentially due to previous customer facing roles)
</li>
<li>
Background in Communications, Business, Management, Marketing preferred.
</li>
</ul>
We offer:
<ul>
<li>
Opportunities for growth based on merit
</li>
<li>
Daily hands-on training in office
</li>
<li>
Team oriented environment
</li>
<li>
Optional weekly team outings
</li>
<li>
Bonus opportunities
</li>
</ul>
Company DescriptionWe're an ever-growing, ever-expanding company that focuses most on our team. Since we only promote from within, your progress is our priority. By providing a team-oriented environment along with infinite training opportunities, we have mastered the formula for success in our industry. 
<h3>Company Description</h3>
We're an ever-growing, ever-expanding company that focuses most on our team. Since we only promote from within, your progress is our priority. By providing a team-oriented environment along with infinite training opportunities, we have mastered the formula for success in our industry.

Brand Ambassador

<h3>Job Description</h3>
Job Description
Position: UAS RN Assessor (Bilingual - Chinese)
Location: Hybrid (Must reside within the New York Tri-State Area - NY, NJ, or CT); 
Must be willing to cover Bronx, NY territory.
Schedule: Monday - Friday 9am-5pm
Compensation: $103,000 - $110,000 
 
Join VillageCare as a Full-Time Nurse Assessor and embrace the opportunity to contribute to the health and wellness of your community. Enjoy the flexibility of a hybrid work environment while engaging with diverse patients who rely on your expertise. In this role, you'll solve complex challenges and provide customer-centric solutions, all within a supportive and energetic environment. 
With a competitive salary ranging from $103,000 to $110,000, you will be rewarded for your commitment to excellence and integrity in healthcare. You will receive great benefits including a generous PTO package, 10 Paid Holidays, Personal and Sick time, Medical/Dental/Vision, HRA/FSA, Education Reimbursement, Retirement Savings 403(b) with a 5% yearly employer contribution, Life and Disability, Commuter Benefits, mileage reimbursement, Paid Family Leave, and access to additional employee discounts. Don't miss this chance to be part of a forward-thinking organization that values your skills while offering a work-life balance. Apply today and make a difference!
 
Introduction:
VillageCare is a community-based, not-for-profit organization serving people with chronic care needs, as well as seniors and individuals in need of continuing care and managed care services. Our mission is to promote healing, better health and well-being to the fullest extent possible. Our care is offered through a number of Medicaid and Medicare managed care plans, and through our Assisted Living Program. VillageCare has delivered quality health care and social services to individuals residing within New York City for over 45 years. Our service area now includes all five boroughs of NYC, as well as Westchester, Nassau, and Putnam counties. Must be willing to cover Bronx, NY.
 
Your day as a Nurse Assessor:
As a Nurse Assessor at VillageCare, you will play a vital role in ensuring the health and well-being of our Members through comprehensive assessments using the NYS Department of Health Universal Assessment System (UAS). Your responsibilities include:
<ul>
<li>Conducting both in-person and telephonic assessments, where you'll evaluate clinical, social, and individual needs to create tailored care plans. </li>
</ul>
<ul>
<li>Collaborating with our assessment scheduling team, you'll confirm assessment sessions and engage with Members, families, and providers to gather crucial information. Your clinical expertise will guide you in reviewing care plans, providing essential self-care training, and ensuring Members have access to valuable resources.</li>
</ul>
<ul>
<li>You'll document assessments promptly and work closely with the Quality Manager and UAS Nurse Reviewer to enhance the accuracy of assessments. </li>
</ul>
<ul>
<li>Additionally, your involvement in quality improvement initiatives will help elevate service delivery, ensuring that Members and their care teams are satisfied and supported in their journey towards health and independence.</li>
</ul>
Requirements:
Must be bilingual - Chinese
To thrive as a Nurse Assessor at VillageCare, you must possess a blend of education, experience, and technical skills. 
<ul>
<li>A minimum of an Associate's degree in nursing is required, while a Bachelor of Science in Nursing (BSN) is preferred. </li>
</ul>
<ul>
<li>Holding an active NYS RN License and valid NYS identification is essential.</li>
</ul>
<ul>
<li>Candidates should bring at least two years of clinical experience, ideally in home health care or within a health plan.</li>
</ul>
<ul>
<li>Familiarity with NYS Managed Long Term Care (MLTC) and Medicaid/Medicare plans will enhance your candidacy. </li>
</ul>
<ul>
<li>Proficiency in the NYS Department of Health's Uniform Assessment System (NYS-UAS) is preferred, although we will facilitate training. </li>
</ul>
<ul>
<li>Strong analytical and problem-solving skills are a must, along with proficiency in standard office software applications like MS Word, Excel, Outlook, and PowerPoint.</li>
</ul>
<ul>
<li>Familiarity with electronic health records systems and the ability to communicate in the languages spoken by VCMAX Members, such as Spanish or Mandarin, will further contribute to your success in this role.</li>
</ul>
 
Are you ready for an exciting opportunity?
So, what do you think? If you can meet these requirements and perform this job as described above, we would be happy to have you as part of our team!
 
VillageCare is an Equal Opportunity Employer. 
 Job Posted by ApplicantPro

UAS RN Assessor - Bronx (Bilingual - Chinese)

<h3>Job Description</h3>
Job DescriptionWho We Are
PartnerCentric is a leader in affiliate and influencer partnership marketing, leveraging innovative technology and personalized strategies to help brands grow revenue and drive unparalleled value. As a people-first company, we prioritize diversity in thought, experience, and background to foster an inclusive, collaborative culture. Our vision is to set the gold standard in partner marketing through proprietary technology and world-class client support.
Our solutions include the FUSE Product Suite and other proprietary technologies, enabling brands to gain valuable insights, optimize performance marketing strategies, and drive measurable results. At the core of PartnerCentric's innovation is our commitment to client success, technological advancement, and meaningful partnership.
A Week in the Life
As a Senior Product Manager, you'll work cross-functionally to shape and execute the roadmap for PartnerCentric's FUSE Product Suite and emerging technologies. You will play a critical role in translating client needs and internal insights into scalable solutions.
Your week might look like:
<ul>
<li>Monday: Lead the team stand-up, refine sprint priorities, and assess product feedback from clients and account teams.</li>
<li>Tuesday: Review analytics from recently launched features and meet with the sales team to align on product positioning for an enterprise prospect.</li>
<li>Wednesday: Collaborate with marketing to draft go-to-market messaging and work with developers to troubleshoot edge-case issues.</li>
<li>Thursday: Conduct an enablement session with account managers on how new features support client performance and growth.</li>
<li>Friday: Finalize feature specs for the next sprint, review success metrics, and sync with leadership on product strategy.</li>
</ul>
Key ResponsibilitiesProduct Strategy &amp; Execution
<ul>
<li>Refine and maintain the product roadmap for the FUSE Suite and supporting proprietary tools.</li>
<li>Align roadmap with client pain points, strategic objectives, and market opportunity.</li>
<li>Collaborate with stakeholders to scope, prioritize, and deliver high-impact features.</li>
</ul>
Stakeholder Collaboration
<ul>
<li>Act as a liaison between internal teams (client services, sales, engineering, data &amp; insights) to translate business needs into product requirements.</li>
<li>Gather and synthesize feedback from clients, partners, and users to drive iterative improvements.</li>
</ul>
AI-Forward Product Leadership
<ul>
<li>Leverage AI (e.g., LLMs, automation, analytics) as a core enabler of product differentiation, user experience, and internal efficiency.</li>
<li>Identify opportunities to embed or integrate AI capabilities that drive measurable performance improvements.</li>
</ul>
Go-to-Market &amp; Commercialization Support
<ul>
<li>Partner with marketing and sales to define product positioning, messaging, and packaging.</li>
<li>Support pricing, packaging, and monetization models in collaboration with business leads.</li>
<li>Train internal teams on feature value and use cases across affiliate, influencer, and broader partner marketing.</li>
</ul>
Performance Analysis &amp; Continuous Improvement
<ul>
<li>Define KPIs and track product performance using analytics tools and user feedback.</li>
<li>Iterate based on usage data, customer insights, and competitive intelligence.</li>
<li>Champion a culture of test-learn-optimize within the product organization.</li>
</ul>
Qualifications
<ul>
<li>5–7 years of product management experience with SaaS, proprietary platforms, or internal tools in a services environment (agency or tech-enabled services).</li>
<li>Experience in affiliate, influencer, or partner marketing—or a related area of performance marketing, adtech, or martech.</li>
<li>Familiarity with client-side and publisher-side user journeys, tracking requirements, and performance metrics.</li>
<li>Strong practical understanding of AI technologies—especially applied to user workflows, internal automation, or personalization.</li>
<li>Proven experience working with cross-functional development teams (in-house or distributed) across both frontend and backend.</li>
<li>Clear communicator who can influence and align diverse stakeholders across technical and non-technical teams.</li>
<li>Metrics-driven with an analytical approach to experimentation, performance tracking, and roadmap prioritization.</li>
<li>Bachelor's degree in a related field required. Master's degree or MBA preferred.</li>
</ul>
Key Performance Indicators (KPIs)
<ul>
<li>Growth in product usage and client adoption</li>
<li>Measurable impact on client outcomes tied to product use</li>
<li>Sprint velocity and roadmap milestone delivery</li>
<li>Internal enablement and client education effectiveness</li>
<li>Contribution to technology revenue growth (direct or indirect)</li>
</ul>
Benefits &amp; Perks:
<ul>
<li>Competitive salary and bonus structure.</li>
<li>Comprehensive health, dental, and vision insurance.</li>
<li>401(k) plan with employer matching.</li>
<li>Remote work arrangements</li>
<li>Generous Flex Day policy and observed company holidays.</li>
<li>Opportunities for professional growth through training and leadership development programs.</li>
</ul>
Why Join Us: 
At PartnerCentric, you will be at the forefront of marketing innovation, shaping the future of client relationships. Our environment is one of collaboration and continuous growth, where your contributions will directly impact our clients and the agency's trajectory.

Senior Product Manager

<h3>Job Description</h3>
Job Description
Job responsibilities will include but are not limited to:
<ul>
<li>Greeting patients with a warm and friendly demeanor</li>
<li>Run the Day Sheet(s)</li>
<li>Making follow-up appointments</li>
<li>Collecting any fees</li>
<li>Answer phone calls and calling patients to remind them of their appointments</li>
<li>Verify insurance</li>
<li>Working with the Medical Assistants to ensure a smooth workflow</li>
</ul>
Requirements:
<ul>
<li>Strong attention to detail and exceptional organizational skills</li>
<li>Familiarity with insurance verification processes</li>
<li>Excellent social skills and a positive attitude</li>
<li>Ability to multitask and work efficiently in a fast-paced environment</li>
<li>Knowledge of medical terminology</li>
<li>Microsoft Excel and Outlook</li>
</ul>

Medical Receptionist / Administrative

<h3>Job Description</h3>
Job DescriptionTurn your passion into a rewarding role with European Wax Center — the world’s leading experts in comfortable and healthy body waxing! We’re in the business of Revealing Beautiful Skin®, and with your help, we’ll give guests a reason to walk in, and strut out. European Wax Center Massapequa is currently seeking a sensational Center Manager with passion, determination and a commitment to excellence that will help take our center to new heights. With a competitive compensation package, growth opportunities and access to a franchise support system with developed procedures, training and systems designed to make the impossible, possible, what are you waiting for? Here’s What We’re Looking For: 
<ul>
<li>Full time position, ability to work nights and weekend</li>
<li>1+ years of center manager experience in related field OR 3+ years supervisory experience in a sales driven company</li>
<li>Ability to handle managerial functions</li>
<li>A positive, friendly, upbeat and personable demeanor with strong communication skills</li>
<li>Ability to manage center productivity and sales to ensure goals are achieved</li>
<li>Ability to achieve results through others</li>
<li>Ability to manage budget within guidelines based on center’s trend and projection</li>
<li>Understanding of market trends and activities</li>
<li>Ability to problem solve and work through issues</li>
<li>Prioritizes guest service and satisfaction</li>
<li>Ability to evolve with changing environment</li>
<li>Passion to support and represent the EWC value</li>
<li>Experience with Zenoti is preferred but not required</li>
</ul>

Center Manager

<h3>Job Description</h3>
Job Description
We are a dynamic IT &amp; Cyber Security solutions provider based in Astoria, Queens, dedicated to empowering businesses with cutting-edge technology and unparalleled service. We are NOT a placement company or staffing agency. Instead, we are a growing team-first organization, committed to fostering the professional growth of our employees and helping them take their IT careers to the next level.
We are looking for an ambitious IT professional with proven experience as a network/systems engineer to join our team. If you are passionate about technology, thrive in a collaborative environment, and are ready to tackle diverse and exciting challenges, we want to hear from you!
About the Role:
As a Level I Helpdesk Support Engineer, you will play a vital role in ensuring the smooth operation and security of our clients' IT environments. You will collaborate with our internal team and external clients to deliver high-quality solutions, manage projects, and provide expert guidance on cybersecurity strategies.
Work Schedule &amp; Hours:
<ul>
<li>Rotating 12-hour shift - 3 days on shift, 3 days off shift. </li>
<li>9:00 PM EST to 9:00 AM EST</li>
</ul>
Technical Support
<ul>
<li>Serve as the first point of contact for clients experiencing technical issues, ensuring prompt and professional assistance.</li>
<li>Resolve common IT issues such as password resets, software installation/configuration, and basic network connectivity issues.</li>
<li>Provide guidance on resolving technical problems through step-by-step instructions and remote desktop support tools.</li>
</ul>
Troubleshooting
<ul>
<li>Analyze and diagnose issues related to hardware (e.g., printers, laptops, peripherals), software (e.g., operating systems, antivirus programs), and networks (e.g., Wi-Fi connectivity, firewalls).</li>
<li>Perform initial troubleshooting for security-related incidents, such as malware infections, phishing attempts, or unauthorized access alerts.</li>
<li>Follow predefined procedures for incident and problem management, escalating complex issues to senior engineers when necessary.</li>
</ul>
Escalation Management
<ul>
<li>Accurately categorize and prioritize tickets based on impact and urgency.</li>
<li>Collaborate with Tier 2/3 teams by providing detailed logs and issue descriptions to facilitate timely resolution.</li>
<li>Ensure clients are regularly updated on the status of their tickets, particularly for escalated incidents.</li>
</ul>
Documentation and Reporting
<ul>
<li>Maintain thorough records of client interactions, including issues reported, solutions provided, and unresolved challenges.</li>
<li>Contribute to the creation and updating of knowledge base articles to assist both clients and internal teams.</li>
<li>Document recurring issues to identify trends and assist in proactive problem management.</li>
</ul>
System Monitoring and Alert Response
<ul>
<li>Monitor client environments using MSSP-specific tools, including Security Information and Event Management (SIEM) platforms, endpoint protection systems, and other monitoring tools.</li>
<li>Investigate and respond to security alerts or anomalies, ensuring immediate containment and escalation when required.</li>
<li>Assist in the implementation of basic security measures, such as patch management, vulnerability scans, or configuration reviews.</li>
</ul>
Communication and Client Relationship Management
<ul>
<li>Maintain a professional and empathetic demeanor when handling client concerns, ensuring a positive customer experience.</li>
<li>Provide clear and concise explanations to non-technical clients about issues and resolutions.</li>
<li>Establish trust and rapport by demonstrating reliability, technical expertise, and a customer-focused approach.</li>
</ul>
Tool and System Utilization
<ul>
<li>Operate ticketing systems efficiently to track, update, and resolve client issues.</li>
<li>Familiarize yourself with various cybersecurity tools (e.g., antivirus software, intrusion detection systems) to assist in client support.</li>
<li>Ensure adherence to the MSSP's standard operating procedures and security protocols.</li>
</ul>
Education and Awareness
<ul>
<li>Deliver basic end-user training or tips on IT best practices, such as secure password creation and safe internet use.</li>
<li>Raise awareness among clients about potential security threats and preventative measures to reduce risk.</li>
</ul>
Continuous Improvement
<ul>
<li>Provide feedback on recurring client issues to improve internal processes and tools.</li>
<li>Participate in training sessions to develop technical and interpersonal skills, keeping pace with the evolving IT and cybersecurity landscape.</li>
</ul>
Technical Skills:
· Operating Systems:
<ul>
<li>
<ul>
<li>Proficiency in Windows 10/11 for end-user support.</li>
<li>Expertise in managing and troubleshooting Windows Server environments (e.g., Active Directory, Group Policies).</li>
</ul>
</li>
</ul>
· Virtualization:
<ul>
<li>
<ul>
<li>Experience with virtualization platforms like VMware and Hyper-V for server and infrastructure management.</li>
</ul>
</li>
<li>Firewalls and Security:
<ul>
<li>Knowledge of firewall configuration, management, and troubleshooting, primarily with FortiGate and Palo Alto devices.</li>
</ul>
</li>
<li>Networking:
<ul>
<li>Solid understanding of networking principles, including IP addressing, VLANs, DNS, DHCP, and routing protocols.</li>
<li>Ability to support and maintain network switches, routers, and wireless access points.</li>
</ul>
</li>
<li>Ticketing Systems:
<ul>
<li>Familiarity with IT ticketing systems for incident management and service requests.</li>
</ul>
</li>
<li>Cloud Platforms:
<ul>
<li>Experience with Office 365 administration, including Exchange Online, Teams, and SharePoint.</li>
<li>Understanding of Azure and AWS for cloud resource management and services.</li>
</ul>
</li>
<li>Multi-Factor Authentication (MFA):
<ul>
<li>Configuration and administration of Duo or similar MFA solutions.</li>
</ul>
</li>
<li>Cybersecurity Tools:
<ul>
<li>Proficiency with Security Information and Event Management (SIEM) platforms for monitoring and analyzing security events.</li>
<li>Expertise in deploying and managing Anti-Virus solutions to protect endpoints.</li>
</ul>
</li>
<li>Backup Solutions:
<ul>
<li>Knowledge of various backup and recovery tools for data protection (e.g., Veeam, Barracuda).</li>
</ul>
</li>
<li>General IT Knowledge:
<ul>
<li>Ability to quickly diagnose and resolve hardware and software issues.</li>
<li>Strong familiarity with industry best practices for system and network security.</li>
</ul>
</li>
</ul>
Qualifications:
<ul>
<li>High school diploma or equivalent; associate degree in IT or related field preferred.</li>
<li>Proven experience in a helpdesk or similar role is highly desirable.</li>
<li>Basic understanding of computer hardware, software, networking concepts, and IT systems such as Active Directory.</li>
<li>Familiarity with ITIL practices, ITSM platforms, firewalls, switches, servers, and backup solutions is a plus.</li>
<li>Considered certifications such as CompTIA A+, Network+, CCNA, or MCSA are highly valued.</li>
<li>Strong problem-solving, troubleshooting, and critical thinking skills.</li>
<li>Excellent communication, interpersonal, and customer service abilities.</li>
<li>Ability to work independently and as part of a collaborative team.</li>
<li>Positive attitude, strong work ethic, and willingness to adapt to new technologies and procedures.</li>
</ul>
Benefits:
<ul>
<li>Competitive salary based on experience.</li>
<li>Opportunities for professional growth and career advancement.</li>
<li>Collaborative, supportive, and friendly work environment with a focus on teamwork and continuous learning.</li>
</ul>
Requirements: 
<ul>
<li>Must be willing to undergo a background check</li>
<li>Must have authorization to work within the U.S</li>
<li>Must be able to commute to location</li>
</ul>
Company DescriptionMSSP seeking talented and energetic Level 1 Helpdesk Engineers 
<h3>Company Description</h3>
MSSP seeking talented and energetic Level 1 Helpdesk Engineers

Heldesk Support Engineer - Level I - NIGHT SHIFT

<h3>Job Description</h3>
Job Description
Job Title: Fair Futures Coach
Reports To: Fair Future Focus Coach Supervisor
Location: 2207 University Avenue Bronx, NY 10453
Hours:35 Hours/Week; Non-Exempt
Salary: 50-55K
Job Summary: The coach is to work from a strength-based; trauma-informed approach with each young person while building on their personal interests, skills, and promoting self- sufficiency. Coaches are to promote self-sufficiency and independence while building positive rapport and lasting relationships beyond permanency. Coaches are also required to establish networking relationships with the NYC Department of Education, NYC Administration for Children Services, CUNY/SUNY, and all other college/university personnel, and external partners of which provide support to each youth in care.
Major Duties:
<ul>
<li>Build and maintain relationships with approximately 15 young people at any given time.</li>
<li>Meet with newly admitted youth within 48-72 hours to begin developing an academic/vocational/educational support plan.</li>
</ul>
<ul>
<li>Provide ongoing social/emotional support Work 1:1 with young people to develop academic and career development goals based on their interests and strengths to take measurable steps toward their goals</li>
<li>Connect young people to quality schools, programs, resources, and opportunities in line with their goals</li>
<li>Connect young people to peer group support and build positive relationships</li>
<li>Help young people persist in these settings, navigate any challenges that arise, celebrate successes, and plan/prepare for the next step on their journey</li>
<li>Should youth be unsuccessful in any school/program setting, Coaches assist young people to reflect on the experience and work with them to set new goals and transition to the next opportunity</li>
</ul>
<ul>
<li>Collaborate with Interdisciplinary team guardians to help youth achieve academic, employment, and vocational goals</li>
<li>Ensure young aging people can access and maintain stable, affordable housing and build independent living skills.</li>
<li>Establish, at least twice monthly, face-to-face contacts with the youth and weekly contacts (via phone, text, email).</li>
<li>Provide weekly, ongoing social/emotional support.</li>
<li>Build relationships and collaborate with the key adults in the young person’s life to support their goals and well-being, including other agency staff (e.g., Case Planners and Specialists), foster parents, school/program staff, and other significant adult figures.</li>
</ul>
<ul>
<li>Help young people explore their interests and expose them to opportunities in line with their interests.</li>
<li>Use an online weekly platform to track contacts, young people’s goals, steps taken towards goals, and other key data. Full support will be provided on how to use Care4.</li>
</ul>
Educational Duties:
<ul>
<li>Re-engage disconnected youth and help them re-enroll in an academic setting</li>
</ul>
<ul>
<li>Assess the fit between the young person and their current academic setting and help them transfer into a better-fit high school or high school equivalency (HSE) program if needed?</li>
<li>Visit the young person’s school/program and build relationships with school staff, review transcripts and academic data, provide educational advocacy, and discuss progress towards graduation/HSE obtainment</li>
<li>Ensure young people are attending school and have the supports and resources they need to be successful, such as tutoring, individualized educational plans (IEPs), 504 Plans, or other special accommodations</li>
<li>Expose participants to post-secondary pathways, such as college and/or accredited vocational programs, starting in the 9th grade (or as early as possible);</li>
<li>Assist students with post-secondary planning, along with the guidance counselors and/or College Specialists and Career Development Specialists;</li>
</ul>
<ul>
<li>Connect the student to the College Specialist to apply to colleges, opportunity programs, and all forms of financial aid, funding, and scholarships;</li>
<li>Provide college persistence coaching, including ensuring students are receiving all of the financial and academic support they need to succeed each semester;</li>
<li>Collaborate with all relevant partners, such as Case Planners, guidance counselors, Youth Development Counselors, Social Workers, Tutors, teachers, family members, caregivers, mentors and other additional supports.</li>
</ul>
Career Development Duties:
<ul>
<li>Assist young people in obtaining working papers, if needed.</li>
<li>Conduct career exploration activities with young people.</li>
<li>Assist young people in selecting at least one career development experience each year that is in line with their interests and academic situation/background.</li>
<li>Work with the young person and Career Development Specialist to identify potential longer-term career pathways based on the young person’s interests, strengths, and academic/vocational plans.</li>
<li>Connect the young person to the Career Development Specialist, if needed, to explore workforce development programs and vocational programs and for assistance with job applications.</li>
</ul>
<ul>
<li>Connect young people, as needed, to agency-based job readiness and/or internship programs</li>
<li>Provide persistence coaching to young people enrolled in any external program by checking in with them regularly.</li>
<li>Attend and participate in agency training, ACS training, NYC DOE training</li>
<li>Keep case records and accurate data information up to date, including but not limited to school visits, home visits, community visits, and visits with parents/guardians by documenting in Connections within five business dates of the event.</li>
<li>Promote and model the 7 Sanctuary Model commitments and the SELF (Safety, Emotional Management, Loss, Future) Model into daily practice to create a non-violent and trauma-informed culture.</li>
</ul>
<ul>
<li>Complete transitional discharge education/employment, career, and vocational plan.</li>
<li>Perform other duties as assigned.</li>
</ul>
Qualifications:
<ul>
<li>Bachelor’s degree required with two years of experience working with vulnerable youth in a residential setting or youth involved in the child welfare system preferred.</li>
<li>Knowledge of the Juvenile Justice &amp; Criminal Justice system.</li>
</ul>
<ul>
<li>Experience working with Justice involved youth.</li>
<li>Knowledge of the NYC Dept. of Education, including alternative education/vocational programs (Pathways to Graduation, ACCESS-VR, YABC, etc) , NYC Dept. of Youth and Community Development programs, and College application process, and</li>
<li>Experience with providing 1:1 support to youth in care, preferably in a residential setting.</li>
<li>Ability to be flexible to the demands of the youth in care</li>
<li>Ability to work autonomously as well as part of a team</li>
</ul>
<ul>
<li>Excellent verbal and written communication skills</li>
<li>Strong time-management, organizational skills, and attention to detail;</li>
<li>Ability to troubleshoot, advocate, and navigate obstacles where there is not always a clear-cut pathway;</li>
<li>Open to learning how to use and interpret data to inform decision-making;</li>
<li>Ability to effectively collaborate in team settings and build relationships with external partners;</li>
</ul>
<ul>
<li>Ability to use Motivational Interviewing techniques; trauma-informed techniques; and to facilitate therapeutic peer groups.</li>
<li>Bilingual (English/Spanish) a plus, but not required</li>
<li>Proficient in Microsoft Word Office, Connections Citrix, and Excel</li>
<li>Must have a commitment to work from a strength based and/or youth &amp; family development perspective.</li>
</ul>
Good Shepherd Services is an equal opportunity employer that is proudly committed to becoming an anti-racist and multicultural organization that stands up for justice and equity. We welcome prospective employees from diverse backgrounds, for administrative support and direct service and leadership roles, who will join us on that journey, uphold our values and approach, and believe in our mission. Additionally, we aim to have a racially representative leadership and workforce that is reflective of the communities we work in partnership with.
Good Shepherd Services is committed to providing an inclusive and welcoming environment for all members of our staff, participants, volunteers, subcontractors, and vendors. We do not discriminate on the basis of race, color, religion (creed), gender, gender expression, age, national origin (ancestry), disability, marital status, sexual orientation, or military status, in any of our activities or operations. These activities include, but are not limited to, hiring and termination of staff, selection of volunteers and vendors, and provision of services.
We are committed to providing a workplace that is accessible and accommodating to employees with disabilities. As part of our commitment to providing a barrier-free recruitment and selection process, we will provide reasonable accommodations upon request for candidates with disabilities. If you require any accommodations to participate in the hiring process, please inform us of your needs in advance. We value diversity and inclusivity in our workplace and encourage applicants of all abilities to apply.

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