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<h3>Job Description</h3>
Job Description
Guest Service Agent -Temp Position for Maternity Cover
Location: Comfort Inn Brooklyn Prospect Park
Pay Rate: $18/hr
 
SUMMARY:
To assist guests efficiently, courteously, and professionally in all Guest Service related functions and to maintain high standards of service and hospitality. 
 
RESPONSIBILITIES:
<ul>
<li>Provide the highest quality of service to the customer at all times. Promptly and effectively deal with guest complaints and requests. </li>
<li>Check guests in and out efficiently and in a friendly manner.</li>
<li>Post guest charges and compute guest bill, collect payment and make change for hotel guests following all cash handling procedures as required by M&amp;R Hospitality Management.</li>
<li>Handle guest mail and messages per established procedures. Be very knowledgeable of Rewards program and promotions.</li>
<li>Develop a thorough knowledge of hotel staff, room locations, room rates, amenities, and selling strategies. </li>
<li>Take reservation requests efficiently.</li>
<li>Answer switchboard in accordance with standards of proper telephone etiquette. </li>
<li>Block rooms and handle special requests.</li>
<li>Monitor room availability.</li>
<li>Handle safe deposits by guests per established procedures. </li>
<li>Keep lobby, back office and desk area clean and presentable.</li>
<li>Have a thorough knowledge of emergency and security procedures. </li>
<li>Offer and properly handle requests for wake-up calls.</li>
<li>Know how to clean guest rooms to standards.</li>
<li>Open and close shift; make cash drops.</li>
<li>Ensure all credit cards, cash, and change fund are balanced throughout each shift. </li>
<li>Inform management of any guest or systems related complaints or problems.</li>
<li>Communicate with incoming staff and management by logging pertinent information in the pass on log. </li>
<li>Keep maintenance informed of all maintenance needs.</li>
<li>Pass on guest lost and found inquiries to management or supervisors.</li>
<li>Assist in marketing effort by completing Company Tracking nightly.</li>
<li>Must wear proper uniform at all times in accordance with the Standards of Appearance. Have a thorough knowledge of emergency procedures.</li>
<li>Practice safety standards at all times.</li>
<li>Be able to move luggage or packages weighing up to 40 lbs.</li>
<li>Each associate will be required to follow the rules as found in the M&amp;R Employee Handbook</li>
<li>Perform other duties as assigned by management, of which employee is capable of performing</li>
</ul>

Guest Service Agent - Comfort Inn Brooklyn

<h3>Job Description</h3>
Job Description
About the Brand:
Ring Concierge is the leading luxury jeweler committed to designing for women, by women. Founded by Nicole Wegman in 2013, Ring Concierge has consistently scaled its growth year-over-year by strategically utilizing social media to successfully blur the lines between retailer and influencer. In an industry that has been historically dominated by men, Nicole is disrupting with her vision to design forever pieces that are both inspirational and attainable. The brand has successfully built its bespoke bridal business along with its more accessible fine jewelry collection and multiple brick-and-mortar retail locations in NYC, LA, Houston, and Boca Raton.
About the Role:
We are committed to finding exceptional talent to represent our boutique in the West Village. We are seeking dynamic Part-Time Sales Associates who are passionate about delivering outstanding in-store experiences, driving customer satisfaction, and fostering meaningful brand connections.
The ideal candidate excels at creating positive, lasting customer interactions while building brand loyalty. They thrive in a fast-paced, evolving environment, adeptly balancing multiple priorities and consistently putting the customer first. Key responsibilities include supporting sales initiatives, enhancing team and customer engagement, maintaining visual and operational standards, and contributing to the overall success of the store. This role may include opening and closing responsibilities and the potential for keyholder duties.
As part of the Leap platform, this individual will have the unique opportunity to support other brands in our portfolio through new store openings, activations, and coverage needs. Familiarity with emerging retail technologies such as Shopify, Endear, Slack, and Google Workspace is a strong advantage.
Position Qualifications:
<ul>
<li>Minimum Age: Must be at least 18 years old to align with company standards.</li>
<li>Experience in luxury retail with a growing understanding of premium accessories, including basic knowledge of materials, product features, and the service expectations of high-end clientele.</li>
<li>Availability: Flexible and adaptable to meet business needs, including days, nights, weekends, and holidays, showcasing a commitment to operational excellence.</li>
<li>Physical Requirements: Maintain an active presence on the sales floor, with energy and focus while standing, walking, using ladders, and lifting up to 50 pounds to meet business demands and deliver an elevated customer experience.</li>
</ul>
Hourly Pay Range: $19 to $25. Compensation for this position follows a hourly-plus-commission model and will be determined based on the candidate's experience, skills, competencies, and qualifications.
Interpersonal Skills:
<ul>
<li>Client-Centric &amp; Hospitality-Driven- seeks to create genuine and authentic connections, anticipates needs and possesses exceptional selling skills.</li>
<li>Brand Champion: Demonstrates deep product knowledge and delivers accurate, valuable insights to enhance the client experience.</li>
<li>Adaptable: Thrives in a dynamic, matrixed environment by staying nimble, maintaining a growth mindset, identifying root causes, and creatively solving challenges.</li>
<li>Collaborative Team Player: Actively seeks and offers feedback, excels at building relationships, and thrives when working closely with teams.</li>
<li>Strong Communicator: Effectively shares information, listens actively, and builds positive relationships with team members and clients to support a collaborative environment.</li>
<li>Professional &amp; Reliable: Consistently punctual and dependable, adept at handling client inquiries, complaints, and requests with empathy and professionalism.</li>
<li>Detail-Oriented: Consistently produces high-quality, polished work with exceptional efficiency and effectiveness.</li>
</ul>
Key Performance Indicators (KPI’s):
<ul>
<li>Sales Performance: Drive results by focusing on conversion rates, Units Per Transaction (UPT), Average Order Value (AOV), and return clients.</li>
<li>Excel in customer retention by delivering personalized experiences, leveraging effective networking, and maintaining exceptional Net Promoter Scores (NPS), fostering lasting relationships and loyalty.</li>
<li>Task Management: Demonstrate efficiency and reliability in completing tasks accurately and on time.</li>
</ul>
About Leap:
The Leap platform powers insight-driven retail stores for modern brands, delivering superior performance with minimized risk. We manage 100+ stores across the country proudly partnering with trailblazing brands such as Billy Reid, Frankies Bikinis, Grown Brilliance, Malbon Golf, MZ Wallace, Paper Planes, Ring Concierge, SET and many others. To hear more about our platform directly from our CEO, click here!
Leap Perks:
<ul>
<li>Bonus Eligible</li>
<li>Medical, Dental &amp; Vision benefits (must average 32+ hours a week)</li>
<li>AllOne Health - Employee Assistance Programs</li>
<li>401K</li>
<li>Accrued PTO:
<ul>
<li>Part-Time hourly employees can accrue based on local laws</li>
</ul>
</li>
<li>Employee discount + wardrobe allotment for participating Leap brands</li>
</ul>
In order to achieve our mission, we need to work hard to create a diverse community of Leapers to support the brand and customers we serve and help us all grow and thrive individually and as a team. Our differences make our organization special and are paramount to our culture. Your age, skin color, beliefs, sexual orientation, nationality, disability, parental status, vet status, gender identity are valued.
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PT Sales Advisor: Ring Concierge (West Village)

<h3>Job Description</h3>
Job Description
Competitive Pay: Hourly rates start at $18/hr, with higher compensation available for candidates with meaningful experience!
Responsibilities:
✔ Manage patient scheduling for consultations, treatments, and follow-ups using dental scheduling software (Dentrix Ascend, Open Dental). ✔ Handle check-ins and check-outs, ensuring all required paperwork is completed and filed correctly. ✔ Answer phone calls and respond to patient inquiries about treatments, office policies, and appointment availability. ✔ Maintain accurate patient records in the dental management system, ensuring confidentiality and accuracy. ✔ Coordinate with the team (dentists, dental assistants, and treatment coordinators) to ensure smooth patient flow. ✔ Confirm appointments and provide pre- and post-treatment instructions to patients. ✔ Keep the front office organized and welcoming, ensuring a professional and friendly patient experience. 
Qualifications:
✔ High school diploma or equivalent. ✔ Experience as a dental receptionist or in a similar administrative role (preferred). ✔ Proficiency in dental office software (Dentrix Ascend, Eaglesoft, Open Dental). ✔ Strong communication and customer service skills, with a patient-first attitude. ✔ Excellent organizational and multitasking abilities to manage a busy front office. ✔ Ability to work collaboratively while independently handling patient interactions.

Front Desk Coordinator

<h3>Job Description</h3>
Job Description
Courtyard® by Marriott Buffalo Airport is seeking a Night Auditor to join their team!
The Night Auditor is the face of the hotel during overnight hours and provides superior service to all guests. Responsibilities include:
<ul>
<li>Greeting guests, complete the check- in/ check-out procedure through the Property management system while obtaining and storing pertinent information.</li>
<li>Handles cash, credit card information and goods at the property.</li>
<li>Identifying the needs of each guest and provides relevant information regarding the hotel services and amenities, to create an accommodating environment for all. Respond to all guest requests in a timely manner.</li>
<li>Taking reservations from incoming callers inputs all pertinent information into the hotel management system. Updates and cancels reservations in the system as requested by the guest.</li>
<li>Organizes previous shifts paperwork, closes and balances all room accounts and vouchers, investigates and analyzes out of balance situations, runs trial balance reports and night audit.</li>
<li>Prepares guest folios for express check out.</li>
</ul>
About Buffalo Lodging Associates: 
Buffalo Lodging Associates, a hotel management company based out of Canton, MA has put an emphasis on true hospitality since being founded in 1996. While building an extensive portfolio of 50 hotels, we’ve partnered with the most respected hotel brands in the business including Marriott International, Hilton Worldwide, InterContinental Hotels Group, and Choice Hotel International hotels. Buffalo Lodging Associates is a community of welcoming, committed, and passionate associates driven to provide a best-in-class hospitality experience and operational excellence.
Pay range: $17.50- $18.50
What You Bring:
The ideal candidate is one who embodies Buffalo Lodging’s culture and core values: Excellence, Passion, Integrity, Inclusive. For the most success in this role, requirements are as follows:
<ul>
<li>Customer Service experience, in a hotel setting preferred.</li>
<li>BRAND experience is a plus.</li>
<li>High School diploma or equivalent is preferred.</li>
<li>Computer knowledge including intranet, Property management system, WORD, and EXCEL is strongly preferred.</li>
<li>Must have valid drivers license, and acceptable driving history subject to company approval .</li>
<li>Typical Schedule : Overnights, 11 PM- 7 AM Weekend Availability needed</li>
</ul>
What We Offer You: 
At Buffalo Lodging, we are committed to keeping our most important assets – our employees – healthy, happy and productive. To achieve this, we offer a variety of benefits including the following:
<ul>
<li>Paid Weekly (Every Friday!)</li>
<li>Medical, Dental &amp; Vision Insurance</li>
<li>Competitive 401 (k) Retirement Savings Plan with Generous Employer Match</li>
<li>Paid Vacation and Sick Time</li>
<li>Paid Holidays</li>
<li>Tuition Reimbursement</li>
<li>Flexible Spending Account</li>
<li>Company Paid Life Insurance</li>
<li>Company Paid Short-Term Disability Insurance</li>
<li>Long-Term Disability Insurance</li>
<li>Employee Assistance Program</li>
<li>Hotel Discounts – for You, Your Friends and Family</li>
<li>Wellness Programs</li>
<li>Monthly Employee Appreciation Activities &amp; Events</li>
<li>Learning and Development Opportunities</li>
<li>Employee Referral Program</li>
</ul>
Buffalo Lodging Associates provides equal employment opportunities to all associates and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.

Night Audit

<h3>Job Description</h3>
Job Description
 
We are looking for a Front Desk Agent to serve as our guests’ first point of contact and manage all aspects of their accommodation. Hotel Front Desk Agent responsibilities include registering guests, managing reservations and providing information about rooms, rates and amenities. If you have a knack for customer service and work experience in the hotel industry, we’d like to meet you. Ultimately, you will help create a pleasant and memorable stay for our guests.
Responsibilities
<ul>
<li>Perform all check-in and check-out tasks</li>
<li>Manage online and phone reservations</li>
<li>Inform customers about payment methods and verify their credit card data</li>
<li>Register guests collecting necessary information (like contact details and exact dates of their stay)</li>
<li>Welcome guests upon their arrival and assign rooms</li>
<li>Provide information about our hotel, available rooms, rates and amenities</li>
<li>Respond to guest complaints in a timely and professional manner</li>
<li>Complete shift checklist</li>
<li>Any other duties as assigned by management. </li>
</ul>
Skills
<ul>
<li>Work experience as a Hotel Front Desk Agent, Receptionist or similar role</li>
<li>Experience with hotel reservations software.</li>
<li>Understanding of how travel planning websites operate, like Booking and TripAdvisor</li>
<li>Customer service attitude</li>
<li>Excellent communication and organizational skills</li>
</ul>
' Communication method(s) used:
<ul>
<li>Email</li>
<li>Phone</li>
<li>In person</li>
</ul>

Front Desk Agent

<h3>Job Description</h3>
Job DescriptionDescription:
Our team is looking to add an upbeat Part Time Front Desk Agent to manage all aspects of front desk operations and be a key person of reference for our guests and vendors. To be successful in this role, you will need to extend professionalism and courtesy, have outstanding communication skills, and have the ability to work in a fast-paced environment.
 
This position may require flexible scheduling availability.
Requirements:
Job Requirements:
<ul>
<li>Check-in/Check-out hotel guests</li>
<li>Process all payments according to established hotel requirements</li>
<li>Provide information and assistance to all guests and vendors</li>
<li>Prepares all necessary reports during each shift for the management team</li>
</ul>
 
Job Qualifications:
<ul>
<li>Highly motivated team player with strong initiative and desire for achievement</li>
<li>Must be effective in handling problems in the workplace including anticipating, preventing, identifying, and solving problems as necessary</li>
<li>Ability to work well in stressful situations</li>
<li>Readily available and approachable for all guests while providing excellent guest service</li>
</ul>
 
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. While performing the duties of this job, the employee is regularly required to stand, sit or walk for an extended period of time. The number of hours you will be scheduled to work during the week is variable and is based on guest occupancy, season, staffing and other factors. Island Hospitality is unable to guarantee a specific number of work hours per week.
 
Training:
Island Hospitality is committed to employee development and displays that commitment with a formalized training and development program providing a clear path for any employee with a desire and aptitude to thrive in the hospitality business. As team members join Island Hospitality from other organizations they too can build on that prior experience and find further growth opportunities within our company by utilizing the tools and resources offered.
 
Team Member Wellness Program: How We Thank You For All You Bring To The Team
 
Rewarding Benefits Package:
<ul>
<li>Healthcare including Medical, Dental, and Vision Insurance</li>
<li>HSA &amp; FSA plans available!</li>
<li>Dependent care FSA</li>
<li>Identity Theft Protection Insurance Commuter benefits including transit &amp; parking</li>
<li>Pet Insurance</li>
<li>PTO and Payroll Incentives for Annual Wellness Exams</li>
<li>Employee Assistance Program</li>
<li>Wellness Subscriptions including access to gyms, financial planning, counseling, and legal services</li>
<li>Paid Sick and Vacation Time</li>
<li>Family Leave</li>
<li>401(k) Retirement plan - IHM Matches 100% up to 3% of your salary and an extra 50% on the next 2% of your salary. 401(k) is fully vested upon the first contribution</li>
</ul>
Rewarding Hard Work:
<ul>
<li>Incentive based bonus program</li>
<li>Free room nights at our hotels and employee discounts within your hotel brand</li>
<li>Discounts for friends and family within your hotel brand</li>
<li>Team Member of the Month, Quarter, and Year recognition and bonus</li>
<li>Discounted tickets to theme parks, musicals, movies, and more through Tickets at Work</li>
<li>Career Growth through our in-house training program with a path personalized to your desired goals</li>
<li>Referral bonus program to ANY of our locations</li>
</ul>
Equal Opportunity Employer
Island Hospitality uses E-Verify to confirm work authorization in all municipalities where it is required by law.

Part Time Front Desk Agent

<h3>Job Description</h3>
Job DescriptionDescription:
Five Iron Golf is the country's premier indoor golf and entertainment experience, with 26 locations nationwide and more on the way. Five Iron Golf’s core mission is to seamlessly meld golf and entertainment, and in the process make golf inclusive and accessible for all.
 
As we expand, we are looking for team-oriented employees who help continue our most important tradition; providing outstanding customer service.
 
We are seeking a Host. This individual will oversee all aspects of the front desk and will report directly to the General Manager.
 
Responsibilities include the following:
 
Welcome guests to the venue with a smile and positive 5i attitude
Provide accurate wait times and monitor waiting lists
Manage reservations in MindBody, our booking software
Escort customers to assigned simulator or bar areas
Provide information on specials as well as memberships and league information
Acknowledge customers upon their departure
Coordinate with wait staff about available simulator options
Maintain a clean reception area
Answer incoming calls and address customers’ inquiries
Assist other staff as needed
 
 
Required Qualifications:
 
Golf, server, and/or hospitality experience encouraged but NOT required
Experience in managing reservations
Demonstrable customer-service skills
Excellent communication skills both on the phone and in-person
Strong organizational skills with the ability to monitor all simulators and bar area
Availability to work various shifts as needed
 
Benefits:
Health, Dental, and Vision insurance*
Long and Short Term Disability*
Accident and Critical Illness Insurance*
401K *
Meals while working are included for free
 
**Benefits only apply to Full-Time Employees**
 
Job Type: Non-Exempt 
Hours: vary by week; emphasis on night and weekend shifts.
 
 
Five Iron Golf is committed to celebrating diversity and creating an inclusive environment for employees of all backgrounds. Five Iron Golf provides Equal Employment Opportunity to everyone and complies with all applicable Federal, State and Local laws governing nondiscrimination in all locations. Five Iron Golf will consider all requests for reasonable accommodations as required.
Requirements:

Host

<h3>Job Description</h3>
Job DescriptionDescription:
Job Title: Room Attendant
 
Job Description:
We are seeking a dedicated and detail-oriented Room Attendant to join our team. The ideal candidate will be responsible for maintaining the cleanliness and overall appearance of guest rooms and common areas, ensuring a welcoming environment for all guests.
 
Key Responsibilities:
- Clean and sanitize guest rooms, bathrooms, and common areas to meet high cleanliness standards
- Change bed linens and towels, and replenish guest supplies as needed
- Report any maintenance issues or safety hazards to management promptly
- Ensure all cleaning equipment and supplies are used and stored properly
- Assist in maintaining inventory of cleaning supplies and report shortages
- Provide excellent customer service and respond to guest requests in a timely manner
 
Skills and Qualifications:
- Previous experience in housekeeping or a similar role is preferred
- Strong attention to detail and a commitment to cleanliness
- Ability to work independently and as part of a team
- Good time management skills and the ability to prioritize tasks
- Excellent communication skills and a friendly demeanor
 
We offer a supportive work environment and opportunities for growth within the company. If you are passionate about maintaining a clean and welcoming space, we encourage you to apply.
Requirements:

Room Attendant

<h3>Job Description</h3>
Job DescriptionDescription:
 
Our heart, head and hands play a part in everything we do. By caring about the art of hospitality and perfecting every detail, we work together to uplift the lives of others. There is nothing quite like the satisfaction of providing an unrivalled service that is greatly admired.
 
Corinthia Hotels has announced a management agreement with the Reuben Brothers to operate the former The Surrey Hotel, located on Manhattan’s Upper East Side. The famed property will undergo an extensive renovation and is slated to open in 2024.
 
The Surrey, a Corinthia Hotel is seeking to recruit a Front Office Guest Service Attendant. The Guest Service Attendant plays an important role to ensure the smooth check in and checkout of guests and to maintain and exceed The Surrey, A Corinthia Hotel standards. The Guest Service Attendant will also report any comments, VIP arrivals or departures and other issues as they occur throughout the day to the Front Office Manager and also ensure that the standards of the division meet and exceed the quality standards set.
 
Summary of Responsibilities
<ul>
<li>Supports the hotel operation in times of demand.</li>
<li>Maintains effective communication within the department and ensure that the Front Office Managers are kept well informed of any problems/queries that have arisen.</li>
<li>Liaises with other departments to ensure good communication and offer support.</li>
<li>Check in and checkout within the Hotel specific requirements</li>
<li>Checks and ensures all guest’s bills are charged correctly and posted into the respective folios correctly.</li>
<li>Ensures that reservations correspondence checks are followed up and auctioned as per instructions.</li>
<li>Liaises with the Director of Guest Experience to ensure VIP allocations are made, amenities arranged and VIP guests met.</li>
<li>Ensure a high quality when capturing guest data.</li>
</ul>
Requirements:
<ul>
<li>Minimum 2 years in a similar position within a 5 star hotel.</li>
<li>Written and verbal fluency in English. Fluency in another language an advantage.</li>
<li>Knowledge of property management systems (e.g. Micros/Fidelio, Opera, toast, etc.).</li>
<li>Degree/Diploma in Hospitality Management or Tourism (desirable).</li>
</ul>

Guest Services Attendant (Front Office)

<h3>Job Description</h3>
Job DescriptionDescription: Join the Award-Winning Complexions Spa Team – Guest Services Position (Albany Location)
Voted Best Spa by Capital Region Living, Saratoga Today, and the Times Union for multiple years, Complexions Spa is more than just a spa—it’s a place where passion meets purpose.
We’re currently seeking enthusiastic, organized, and service-driven individuals to join our Guest Services team. If you thrive in a fast-paced, wellness-focused environment and love making people feel seen, heard, and pampered—this could be your perfect fit.
What You'll Do: Job Description
As a Guest Services Specialist, you'll be the first and last point of contact for our guests—ensuring every visit is seamless, uplifting, and memorable.
<ul>
<li>Coordinate spa schedules and manage guest flow with ease and professionalism </li>
<li>Provide exceptional service while educating guests on treatments, retail products, and membership options </li>
<li>Support front desk operations including phone handling, check-ins/outs, and appointment booking </li>
<li>Help meet team sales goals by recommending retail and gift card purchases </li>
<li>Ensure every guest's experience is five-star—from what they see and hear to what they smell and feel </li>
<li>Collaborate with department leads to support daily operations and guest satisfaction </li>
<li>Maintain high attention to detail and uphold all company policies </li>
</ul>
What We’re Looking For:
<ul>
<li>A positive attitude and a passion for hospitality </li>
<li>Strong communication and organizational skills </li>
<li>The ability to multitask and remain calm under pressure </li>
<li>A genuine desire to help others and be a part of something meaningful </li>
<li>Previous experience in hospitality or customer service preferred, but not required—we’ll train the right person! </li>
</ul>
? Perks of Being Part of the Complexions Family:
<ul>
<li>Starting pay of $18/hour + performance bonuses </li>
<li>Full-time position with paid vacation, holidays, and retirement plan </li>
<li>Employee discounts on services and products </li>
<li>Career growth opportunities and ongoing training </li>
<li>A beautiful, professional, and supportive work environment </li>
<li>Be part of a passionate, award-winning team that values excellence and wellness </li>
</ul>
If you’re ready to make a difference in people’s lives while building a rewarding career in the spa and wellness industry, we’d love to meet you!
 Apply today with your resume and join the Complexions Spa Family.
 
 
 
Requirements:
Required experience: Retail sales experience a must with a minimum of one 1 year / Computer Skills
Full and part time positions available.

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