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<h3>Job Description</h3>
Job Description
Systems Integration Specialist Location: Orange County, NY Salary Range: $100,000 – $130,000
Company Overview
We’re a fast-growing, tech-enabled business committed to making systems smarter, cleaner, and more efficient. Our success depends on seamless technology integrations, data clarity, and execution at scale. We thrive in a detail-oriented, fast-paced environment where accountability and innovation go hand in hand.
If you're someone who owns the work, sees things through, and makes tools talk to each other — this could be your opportunity to lead major impact behind the scenes.
Position Overview
We’re hiring a API Integration Specialist to lead all integrations between internal systems and third-party platforms. You’ll work closely with developers, vendors, and stakeholders to build, troubleshoot, and refine the way our platforms communicate.
You should have a strong grasp of APIs, integration protocols, and data structures, along with solid project coordination and execution skills. If you enjoy solving puzzles, managing your own roadmap, and making systems work better — this role is for you.
The Ideal Candidate
<ul>
<li>You take full ownership from planning to execution</li>
<li>You understand both the tech side (APIs, data, code) and business side (billing logic, workflows)</li>
<li>You’re comfortable working independently and reporting clearly</li>
<li>You’ve supported integrations in SaaS, transactional, or platform environments</li>
<li>You’re highly organized and speak both "engineer" and "operations"</li>
</ul>
Key Responsibilities
<ul>
<li>Analyze, plan, and manage integrations between internal systems and external platforms</li>
<li>Collaborate with developers and vendors to implement API-based data exchanges</li>
<li>Document system workflows, billing logic, and platform configurations</li>
<li>Troubleshoot integration issues and ensure system reliability</li>
<li>Own project timelines, stakeholder communication, and technical documentation</li>
<li>Maintain internal IT infrastructure — including employee workstations and local systems</li>
<li>Research new tools and manage successful internal rollouts</li>
<li>Identify and drive process improvements across systems</li>
</ul>
Qualifications
<ul>
<li>3+ years in systems integration, middleware, or technical operations</li>
<li>Proficient in integration concepts (REST APIs, JSON, XML, webhooks, auth tokens)</li>
<li>Experience with integration tools like Zapier, Boomi, or custom middleware</li>
<li>Strong documentation skills and ability to translate between business and tech teams</li>
<li>Familiarity with fee-based platforms, billing logic, or transactional systems</li>
<li>Strong technical troubleshooting and communication skills</li>
<li>Self-driven, organized, and detail-oriented</li>
</ul>
Preferred
<ul>
<li>Experience in SaaS, fintech, or high-volume transactional environments</li>
<li>Scripting skills in Python, JavaScript, or Node.js</li>
<li>Understanding of data compliance (GDPR, HIPAA, etc.)</li>
<li>Yiddish-speaking preferred</li>
</ul>
Must-Haves
<ul>
<li>3+ years in system integrations or related technical work</li>
<li>Strong API + data structure knowledge</li>
<li>Ability to manage projects end-to-end</li>
<li>Ownership mindset and proactive communication</li>
</ul>
Benefits
<ul>
<li>Competitive salary and bonus potential</li>
<li>Growth opportunity with a rapidly scaling team</li>
<li>Dynamic and accountable culture</li>
<li>Flexibility and autonomy to own your outcomes</li>
<li>Collaborative leadership team that values clarity and delivery</li>
</ul>
If you thrive on solving complex system challenges and want to work with smart people in a high-accountability environment — we’d love to meet you.
Email Resume: <a href="mailto:Joel@maiplacement.com" target="_blank">Joel@maiplacement.com</a>
 Apply Online:
<a href="https://jobs.crelate.com/portal/maiplacement/job/adjceu7ngdw4cn5gewmy9ahjbr?crt=1753913969148" target="_blank">https://jobs.crelate.com/portal/maiplacement/job/adjceu7ngdw4cn5gewmy9a…</a>
Refer a friend, get up to $1000!

Systems Integration Specialist

<h3>Job Description</h3>
Job DescriptionOur Company
Arch is a Series A financial technology company that automates the management of private investments, improving access, understanding, and the human experience of investing across asset classes.&nbsp;
Private investments such as venture capital, hedge funds, and private equity, make up roughly 25% of the investment universe. Traditionally, investors, advisors, banks, families, and managers track hundreds of investments in complicated spreadsheets, file folders, and busy inboxes. Not only is this tedious and time-consuming, but it is rife with opportunity for manual data entry errors, inconsistent reporting, and lost information. Enter, Arch.
Arch delivers standardized data, documents, and insights in a single platform, avoiding the need to chase information across dozens or hundreds of ‘portals’. Our purpose is to save investors’ time while empowering them to make more informed investment decisions, leading to better financial outcomes.&nbsp;
We are a fast-growing, dynamic team of 120+, serving over 400 clients, including several of America’s largest banks, families, and financial institutions. We’ve over doubled the size of the company every year since inception and we are looking to hire in all departments as we scale.
About the Role
We're looking for a Client Implementation Specialist to lead onboarding for clients in our Strategic Accounts segment — a critical, high-touch client group focused on forming trusted longterm partnerships with organizational decision makers at leading accounting firms, technological channel partners, and financial institutions.
This is a deeply client-facing role, and we're seeking someone who values building relationships, earns trust quickly, and delivers a best-in-class white-glove experience. As a Client Implementation Specialist, you will guide clients through the onboarding process and ensure they are set up for long-term success on the platform with an accurate and clear representation of sophisticated investment data.
This role requires a self-starter who can operate independently, manage multiple onboarding workflows, and proactively solve problems with very little oversight. You’ll also contribute to product feedback loops and internal onboarding process improvements — balancing independent execution with cross-functional teamwork and training participation.
What You’ll Do:
Client Onboarding
<ul>
<li>
Build and execute tailored onboarding plans with clear milestones and timelines
</li>
<li>
Thought partnership with clients regarding account setup and data organization
</li>
<li>
Act as a liaison between clients and fund managers to gather and reconcile account data
</li>
</ul>
Data Management
<ul>
<li>
Process ongoing updates from clients and fund sources
</li>
<li>
Monitor client data for quality and consistency, proactively resolving discrepancies
</li>
<li>
Implement learnings to scale client nuances
</li>
</ul>
Education &amp; Enablement
<ul>
<li>
Train client teams on how to use the Arch platform effectively
</li>
<li>
Support adoption through ongoing communication, guidance, and check-ins
</li>
<li>
Participate in internal team training and help refine onboarding best practices
</li>
</ul>
Client Experience
<ul>
<li>
Lead onboarding meetings and deliver a high-touch, relationship-driven experience
</li>
<li>
Build trust and rapport with clients through consistent, thoughtful communication
</li>
<li>
Maintain detailed client records and notes in our CRM to ensure continuity and context
</li>
<li>
Understand areas for expansion within the client or partner organizations
</li>
</ul>
What We’re Looking For
<ul>
<li>
2+ years of experience in project management, implementation, client services, or consulting
</li>
<li>
Self-starter with exceptional communication and interpersonal skills and a proactive mindset
</li>
<li>
Strong relationship management instincts, especially with high-value or high-touch clients
</li>
<li>
Strong attention to detail and ability to work independently in a fast-paced environment
</li>
<li>
A proactive mindset and passion for solving complex challenges with an eye for storytelling, while delivering a best-in-class client experience
</li>
</ul>
Bonus Points If You:
<ul>
<li>
Have worked in wealth management, private funds, a family office, or accounting
</li>
<li>
Are familiar with concepts like IRRs, capital calls, K-1s, or NAV reporting
</li>
<li>
Have experience with SQL or want to learn
</li>
</ul>
A Note about us:
All of our full-time roles are based onsite at our New York City office, where our team thrives on in-person collaboration and dynamic teamwork. Being onsite daily enables us to build strong connections, collaborate effectively to solve challenges, and foster an engaging environment focused on shipping product and delivering exceptional service to our clients.
We encourage applicants currently located in or willing to relocate to the NYC area to join us in this exciting, hands-on workspace.
Some perks of working for Arch include:
<ul>
<li>
Strong Team - You’ll be backed by a strong team that consistently exceeds client expectations and ships new products quickly.
</li>
<li>
Your work is high impact - Being part of a small team means you have real responsibility and impact from day one. You'll be involved in discussions that drive the growth and direction of our platform from the very beginning.
</li>
<li>
Product Market Fit - We have strong product market fit, exceptionally low churn, and have grown mostly organically through word of mouth.&nbsp;&nbsp;
</li>
<li>
Team community and camaraderie - We have enormous trust in each other and always do what we can do to support one another. We're always ready to step in to help.
</li>
<li>
Great office - we’ve invested in a great space for the Arch team to come together, at 18th and Park in Manhattan (the old Buzzfeed / NYT headquarters).
</li>
<li>
Lunch is on Us - Grab lunch on us while you’re in the office and take a break to laugh, brainstorm, or just hang out with your teammates over a meal.
</li>
</ul>
Compensation Range: $85K - $110K

Client Implementation Specialist - Strategic Accounts

<h3>Job Description</h3>
Job DescriptionOur Company
Arch is a Series A financial technology company that automates the management of private investments, improving access, understanding, and the human experience of investing across asset classes.&nbsp;
Private investments such as venture capital, hedge funds, and private equity, make up roughly 25% of the investment universe. Traditionally, investors, advisors, banks, families, and managers track hundreds of investments in complicated spreadsheets, file folders, and busy inboxes. Not only is this tedious and time-consuming, but it is rife with opportunity for manual data entry errors, inconsistent reporting, and lost information. Enter, Arch.
Arch delivers standardized data, documents, and insights in a single platform, avoiding the need to chase information across dozens or hundreds of ‘portals’. Our purpose is to save investors’ time while empowering them to make more informed investment decisions, leading to better financial outcomes.&nbsp;
We are a fast-growing, dynamic team of 120+, serving over 400 clients, including several of America’s largest banks, families, and financial institutions. We’ve over doubled the size of the company every year since inception and we are looking to hire in all departments as we scale.
About the Role
We are seeking a Senior Client Implementation Specialist to lead the onboarding and success of our most strategic, high-value enterprise clients. You will own the end-to-end implementation process for large and complex RIA firms, independent wealth managers, and multi-family offices, acting as a trusted advisor and project manager to drive successful outcomes. Your role will be critical to shaping the client experience and driving long-term adoption of Arch's platform.
This is a senior-level, client-facing role where you'll work with sophisticated advisory organizations that have complex operational requirements, multiple stakeholders, and high expectations for service delivery. You'll need to demonstrate strategic thinking, executive presence, and the ability to navigate organizational complexities while delivering exceptional results. As a seasoned professional, you'll be expected to operate with significant autonomy, mentor junior team members, and contribute to the strategic direction of our enterprise onboarding processes.
You'll also play a key role in product feedback loops and process innovation—balancing independent execution with cross-functional leadership and team development.
What You'll Do:
Account Onboarding
<ul>
<li>
Own the onboarding journey for large, high-complexity RIA firms and wealth management organizations from kickoff through go-live
</li>
<li>
Develop and implement tailored onboarding plans with clearly defined milestones, timelines, roles, and success metrics for enterprise-scale implementations
</li>
<li>
Serve as the primary point of contact, coordinating across internal teams and external stakeholders to meet ambitious onboarding goals
</li>
<li>
Lead onboarding calls, data discovery sessions, and technical setup discussions with clients
</li>
<li>
Work with RIA firms to organize and onboard extensive investment portfolios and client data, maintaining consistent communication every step of the way
</li>
<li>
Communicate with fund managers and custodians on behalf of clients to receive and reconcile investment and account information
</li>
<li>
Over time, take on the most complex clients and implementation challenges with increased autonomy and strategic responsibility
</li>
</ul>
Data Collection and Quality
<ul>
<li>
Process and monitor large volumes of account information, including updates from clients, funds, and custodial systems
</li>
<li>
Monitor client accounts for data quality issues and promptly address any discrepancies across multiple portfolios and data sources
</li>
<li>
Coordinate complex data migrations and system integrations for enterprise-level, RIA implementations
</li>
</ul>
Education and Relationship Management
<ul>
<li>
Deliver comprehensive training to client teams across multiple departments to ensure high levels of adoption, engagement, and self-sufficiency post-implementation
</li>
<li>
Support ongoing adoption through strategic communication, guidance, and executive-level check-ins
</li>
<li>
Mentor less-experienced implementation specialists and contribute to team knowledge sharing and best practices
</li>
</ul>
Communication and Relationship Building
<ul>
<li>
Conduct regular check-in meetings with clients during the onboarding process to assess their needs and satisfaction across organizational levels
</li>
<li>
Build rapport with clients from operations teams to C-suite executives and ensure a white-glove onboarding experience
</li>
<li>
Maintain comprehensive client records and notes in our CRM system to ensure continuity across complex organizational structures
</li>
</ul>
What We're Looking For
<ul>
<li>
4–6+ years of experience in client onboarding, implementation, or customer success—ideally in financial technology, SaaS, or financial services with enterprise clients
</li>
<li>
Proven track record managing large, complex client implementations with multiple stakeholders and workstreams
</li>
<li>
Excellent project management skills; ability to manage timelines, set expectations, and drive accountability across complex organizations
</li>
<li>
Strong interpersonal and communication skills; ability to distill complex topics for diverse audiences from operations to executive level
</li>
<li>
Detail-oriented with a bias toward action and a client-first mindset
</li>
<li>
Leadership qualities and ability to mentor junior team members
</li>
</ul>
Bonus Points If You:
<ul>
<li>
Have experience in wealth management, RIA operations, alternative investments, or fund administration
</li>
<li>
Are familiar with RIA-specific concepts like fee billing, performance reporting, compliance requirements, and regulatory reporting
</li>
<li>
Have worked with consolidated reporting systems (such as Addepar, BD, Orion, etc.)
</li>
<li>
Have experience with capital calls, IRRs, recallable distributions, and K-1s
</li>
<li>
Have experience working with CRM systems, project management tools, and/or SQL
</li>
<li>
Thrive in high-growth, fast-paced environments and enjoy wearing multiple hats
</li>
<li>
Have experience with enterprise software implementations or large-scale system integrations.
</li>
</ul>
A Note about us:
All of our full-time roles are based onsite at our New York City office, where our team thrives on in-person collaboration and dynamic teamwork. Being onsite daily enables us to build strong connections, collaborate effectively to solve challenges, and foster an engaging environment focused on shipping product and delivering exceptional service to our clients.
We encourage applicants currently located in or willing to relocate to the NYC area to join us in this exciting, hands-on workspace.
Some perks of working for Arch include:
<ul>
<li>
Strong Team - You’ll be backed by a strong team that consistently exceeds client expectations and ships new products quickly.
</li>
<li>
Your work is high impact - Being part of a small team means you have real responsibility and impact from day one. You'll be involved in discussions that drive the growth and direction of our platform from the very beginning.
</li>
<li>
Product Market Fit - We have strong product market fit, exceptionally low churn, and have grown mostly organically through word of mouth.&nbsp;&nbsp;
</li>
<li>
Team community and camaraderie - We have enormous trust in each other and always do what we can do to support one another. We're always ready to step in to help.
</li>
<li>
Great office - we’ve invested in a great space for the Arch team to come together, at 18th and Park in Manhattan (the old Buzzfeed / NYT headquarters).
</li>
<li>
Lunch is on Us - Grab lunch on us while you’re in the office and take a break to laugh, brainstorm, or just hang out with your teammates over a meal.
</li>
</ul>
Compensation Range: $115K - $130K

Senior Client Implementation Specialist

<h3>Job Description</h3>
Job Description
Job Title: HRIS Administrator
Job Summary: We are seeking a technical subject matter expert (SME) and systems administrator for the UKG HRIS system. The ideal candidate will provide security, application, configuration, testing, and reporting support, ensuring data integrity and offering end-user assistance.
Key Responsibilities:
<ul>
<li>
Provide technical support and ongoing maintenance for the HRIS system.
</li>
<li>
Serve as the point of contact for designated UKG products.
</li>
<li>
Assist staff with maintaining data integrity, report writing, and testing configuration changes.
</li>
<li>
Support users in creating data views and reports, focusing on HR metrics, payroll, benefits administration, learning, talent management, and organizational performance.
</li>
<li>
Configure and maintain business structures, data views, control center, timekeeping, user access, pay rules, scheduling, absence management, and accruals.
</li>
<li>
Train staff to use the UKG platform efficiently and resolve user queries.
</li>
<li>
Research, troubleshoot, and resolve system, integration, and interface issues.
</li>
<li>
Recommend system design and configuration changes.
</li>
<li>
Participate in HR and payroll projects involving product implementations, new functionality, and process improvement.
</li>
<li>
Analyze reporting needs and develop Business Intelligence reports within UKG.
</li>
</ul>
Qualifications:
<ul>
<li>
Strong interpersonal and customer service skills.
</li>
<li>
Excellent organizational skills and attention to detail.
</li>
<li>
Ability to prioritize tasks and delegate when appropriate.
</li>
<li>
Knowledge of UKG Payroll and Benefits is a plus.
</li>
<li>
Understanding of integration between UKG and other HRIS &amp; Business applications.
</li>
<li>
Proficiency with Microsoft Office Suite.
</li>
</ul>
Education and Experience:
<ul>
<li>
Bachelor’s degree in human resources, IT, or related field.
</li>
<li>
6+ years of HRIS systems administration experience, preferably with UKG and its related modules.
</li>
</ul>
Comprehensive benefit package offered including Medical, Dental, Vision, 403B
 Pay Details: $90,000.00 to $100,000.00 per year Search managed by: Lisa Garfinkel Equal Opportunity Employer/Veterans/Disabled To read our Candidate Privacy Information Statement, which explains how we will use your information, please navigate to <a href="https://www.lhh.com/us/en/candidate-privacy" target="_blank">https://www.lhh.com/us/en/candidate-privacy</a> The Company will consider qualified applicants with arrest and conviction records in accordance with federal, state, and local laws and/or security clearance requirements, including, as applicable: 
<ul>
<li>The California Fair Chance Act</li>
<li>Los Angeles City Fair Chance Ordinance</li>
<li>Los Angeles County Fair Chance Ordinance for Employers</li>
<li>San Francisco Fair Chance Ordinance</li>
</ul>
 
Massachusetts Candidates Only: It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.

HRIS Administrator

<h3>Job Description</h3>
Job Description
Join GD Resources for dynamic opportunities in business management and IT, where innovation meets excellence.
About the Company
GD Resources LLC is a Veteran Women-Owned Business Management and Information Technology company committed to excellence. GD Resources provides dynamic opportunities for veterans and professionals alike to contribute to innovative projects and drive success in a collaborative and supportive environment. Join us to make a difference, advance your career, and grow with a company that values integrity, diversity, and continuous improvement.
Job Title:
Systems Architect (Expert Level)
Place of Performance:
199 Church Street, New York, NY 10007 (50% Telecommute Allowed)
Minimum Experience:
7+ Years (84 Months)
Rate:
Commensurate with Experience
Employment Type:
Contract
Duration:
2.5 Years (30 Months)
Position Overview: Seeking an Expert-Level Systems Architect to support mission-critical applications in the domain of Workers Compensation and Disability Insurance. The selected candidate will contribute to the architectural planning, development, integration, and maintenance of enterprise-level applications. This role is vital to the execution of multiple high-impact insurance and billing systems and involves collaboration across diverse IT teams. Key Responsibilities:
<ul>
<li>
Lead and review technical solution designs ensuring system architecture aligns with enterprise standards
</li>
<li>
Support the integration of multiple insurance platforms including policy renewals, premium calculations, audits, and compliance
</li>
<li>
Collaborate with stakeholders to assess IT needs and forecast infrastructure demands
</li>
<li>
Contribute to enterprise architecture and data governance frameworks
</li>
<li>
Develop and maintain applications using Oracle, PL/SQL, and Microsoft .NET
</li>
<li>
Build and support billing and collection systems for multi-state insurance platforms
</li>
<li>
Uphold quality control standards and perform system evaluations
</li>
<li>
Provide written knowledge transfers as required for internal documentation
</li>
<li>
Ensure consistent application compliance with internal policies and external regulations
</li>
</ul>
Qualifications:
Required (Minimum 7 years each):
<ul>
<li>
Experience developing algorithms for Workers Compensation pricing, audit load reduction, and cashflow optimization
</li>
<li>
Designing and implementing Workers Compensation and Disability Insurance systems, including policy renewals, audits, CIRB ratings, and construction modifiers
</li>
<li>
Implementing policy premium calculations according to NYCIRB guidelines
</li>
<li>
Supporting and enhancing billing and collection systems in insurance contexts
</li>
<li>
Advanced Oracle PL/SQL skills using Packages, Types, Objects, Triggers, and Advanced Queuing
</li>
<li>
.NET application development using Visual Studio 2015+ and TFS
</li>
<li>
Front-end browser-based application development including JavaScript, CSS, XML, XSLT, HTML, and AJAX
</li>
</ul>
Additional Information:
<ul>
<li>
Position Type: Full-Time
</li>
<li>
Daily Work Hours: 8:30 AM – 5:00 PM
</li>
<li>
Start Date: September 24, 2025
</li>
<li>
Interview Format: Webcasting (Camera On Required)
</li>
<li>
Project Scope Includes:
<ul>
<li>
Integrated Policy Renewal System
</li>
<li>
Earned Premium System
</li>
<li>
Billing &amp; Collection Systems
</li>
<li>
PayGo (Pay-As-You-Go) Platform
</li>
<li>
Disability &amp; Paid Family Leave Systems
</li>
<li>
Diaries &amp; Workload Distribution Modules
</li>
<li>
Broker &amp; Payroll Agency Transaction Modules
</li>
</ul>
</li>
<li>
Federal Funding Used: No
</li>
<li>
Security Requirements: None
</li>
<li>
Training Required: No
</li>
<li>
Travel Required: No
</li>
<li>
Documentation Required:
<ul>
<li>
Updated Resume
</li>
<li>
Valid ID (Driver’s License, Permanent Resident - Green Card, Visa, Passport, etc.)
</li>
<li>
Supporting documents for requested qualifications (e.g., certifications, degrees)
</li>
</ul>
</li>
</ul>
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wiBTC7TWYw

Systems Architect

<h3>Job Description</h3>
Job Description
Our Company: BCI Brands designs, sources, and markets nationally and internationally an extensive range of women's career, casual sportswear, and dresses. Their products are sold through all primary retail distribution levels principally under various trademarks and under private label brand names, such as Ted Baker, Vince Camuto, CeCe, 1.state and Parker.
Responsibilities:
<ul>
<li>Attending meetings with design/merchandising, sales</li>
<li>Daily meetings with the head of the department</li>
<li>Ordering proto and sample yardage </li>
<li>Create fabric charts and assist all fabric development from L/D, Y/S to sy stage</li>
<li>Daily communication with mills, vendors, and factories</li>
<li>Attending fabric appointments and completing fabric sourcing.</li>
<li>Maintain and organize fabric library - file lab dips, sy, linings.</li>
<li>Managing tailoring charts, binders, working with NY factories on urgent tailoring samples.</li>
</ul>
Requirements
<ul>
<li>Minimum 1+ year of experience in fabric (and/or textiles)</li>
<li>Background in color matching, strike offs, lab dips required</li>
<li>Knowledge of fabric construction, finishing, washing </li>
<li>Must have clear understanding of fabrications and qualities.</li>
<li>Strong written and verbal communication </li>
<li>Must be proficient in Microsoft Office - Word, Excel, and Outlook</li>
<li>Strong problem-solving skills; able to proactively recommend solutions.</li>
<li>Organized and detail-oriented with strong follow-through.</li>
<li>Highly motivated, ability to prioritize workflow, and have good time management skills.</li>
<li>Good mill contacts and relationships </li>
<li>Enthusiastic and team-oriented</li>
</ul>
The salary range for this full-time position is dependent upon candidate level of experience ranging from $60,000-$65,000.
BCI IS AN EQUAL OPPORTUNITY EMPLOYER
Applicants are considered regardless of race, color, religion, creed, age, sex, pregnancy, family responsibility, national origin or ancestry citizenship, marital status, sexual orientation, transgender status, veteran’s status, genetic information, or as a qualified individual with a disability or any other characteristic in accordance with applicable law.
Benefits
<ul>
<li>Health Benefits (Medical, Dental &amp; Vision)</li>
<li>Life Insurance</li>
<li>Flexible Spending Account</li>
<li>401k Program</li>
<li>Paid Time Off</li>
<li>Robust Holiday Schedule</li>
<li>Training &amp; Development</li>
<li>Growth Opportunities! </li>
</ul>

Fabric R&D Assistant

<h3>Job Description</h3>
Job DescriptionJob Title: Integration Engineer, Conversational AI Platform
Location: New York City Salary: $100–$120K Work Authorization: Applicants must be authorized to work in the US.
About Kasisto
Humanizing Digital Experiences® Kasisto's Digital Experience Platform, KAI, enables financial institutions to deliver the industry's most advanced conversational AI-powered intelligent virtual assistants. Built specifically for banking, KAI supports interactions ranging from simple retail banking to complex corporate and wealth workflows — all with high security, extensibility, and domain fluency.
About the Role
We're looking for an AI Integration Engineer to join our Implementations team. In this client-facing role, you'll support the implementation of our AI platform by helping connect it with customer systems and environments.
You'll work closely with customers to gather requirements, understand contact center workflows, and support system integration. You'll also collaborate with internal product, engineering, and solutions teams to ensure smooth deployments and successful go-lives.
This role is ideal for someone passionate about enterprise integrations, conversational AI, Agentic AI, and automation within financial services.
What You'll Do
<ul>
<li>Participate in discovery sessions with customers to understand system requirements, data flows, and operational workflows.</li>
<li>Lead the design and implementation of integrations between the Kasisto platform and customer systems (e.g., CRM, CCaaS, identity providers).</li>
<li>Support testing, troubleshooting, and deployment of integration components.</li>
<li>Document technical designs, integration specs, and customer configurations.</li>
<li>Collaborate with senior engineers and project leads to deliver high-quality solutions.</li>
<li>Help ensure that customer workflows and business goals are reflected in the deployed solution.</li>
</ul>
What You Need
<ul>
<li>Bachelor's degree in Computer Science, Engineering, or a related field (or equivalent practical experience).</li>
<li>2–4 years of experience in a software, integration, or implementation engineering role.</li>
<li>Familiarity with APIs (REST), basic scripting or programming concepts (e.g., JavaScript, Java and Python).</li>
<li>Interest or exposure to AI, automation, or contact center technologies.</li>
<li>Strong communication skills and ability to work directly with external customers.</li>
<li>Ability to learn quickly, take ownership of tasks, and work effectively in a fast-paced team environment.</li>
</ul>
Nice to Have
<ul>
<li>Experience working in or with financial services or regulated industries.</li>
<li>Prior work involving SaaS platform integrations.</li>
<li>Familiarity with authentication protocols (OAuth, SAML, JWT, TLS Certificate management) and cloud platforms like AWS.</li>
</ul>
Why Join Us
<ul>
<li>Competitive compensation and full benefits package</li>
<li>Ground floor opportunity in a high-growth, AI-first company</li>
<li>Hands-on experience in real-world customer environments</li>
<li>Collaborative, startup-style culture</li>
<li>Career growth into architecture, delivery, or product roles</li>
</ul>

Integration Engineer, Conversational AI Platform

<h3>Job Description</h3>
Job Description
Job Title: Emergency Communications Engineer
Location: Brooklyn, NY
Labor Category: Specialist 2
Job Type: Contract
Duration: 12 Months
Work schedule: Normal business hours Monday-Friday 35 hours/week (not including mandatory unpaid meal break after 6 hours of work).
Pay Rate: $70 to $80 per hour
Job Description / Justification:
The Emergency Communications Engineer, reporting to the Director of Emergency Communications, as part of the Public Safety and Emergency Management division, is responsible for providing support for the communication services and technologies that make up the NYC 911 and emergency response services for the residents and visitors of New York City. It is urgent that we fill this role as soon as possible to ensure that there are no impacts to life safety support services or delays with any critical projects..
SCOPE OF SERVICES:
<ul>
<li>Oversight of vendors supporting emergency communications, telecommunications services, and infrastructure</li>
<li>Coordinate with 911 Originating Service Providers, neighboring jurisdictions, and Emergency Communications Relay Centers</li>
<li>Deployment of and support for Emergency Communications network infrastructure including racking and cabling equipment</li>
<li>Configure and test Emergency Communications network infrastructure.</li>
<li>Technical support for E911 and NG911 telephony and telecommunications systems and services associated with 911 call delivery to New York City's Public Safety Answering Centers</li>
<li>Technical support for Text-to-911 (TT911) services, including inbound and outbound SMS, MMS and RTT technology and services.</li>
<li>Technical support and oversight for vendor managed ESInet services and systems</li>
<li>Technical support for Public Safety Unified Communications systems and services</li>
<li>Technical support for all emergency point-to-point, alarm relays, automated inbound 911 relays, telematics and third-party 911 communications</li>
<li>Triage and investigate incidents involving communication, infrastructure and service failures, including identifying root cause and remediation.</li>
<li>Technical support for 911 and TT911 test environments within the 911 lab, validate test cases and results.</li>
<li>Provide Emergency Communication technology asset management support</li>
</ul>
MANDATORY SKILLS/EXPERIENCE Note: Candidates who do not have the mandatory skills will not be considered.
<ul>
<li>8+ years of experience working in a data center or in the field supporting related work.</li>
<li>4+ years of experience in network support, LAN/WAN troubleshooting.</li>
<li>4+ years of experience in communications routing, transport, and delivery (Wireline, Wireless and VoIP)</li>
<li>4+ experience using documentation tools (MS Excel, MS Visio, MS Word, Etc.)</li>
<li>Working knowledge of networking hardware and topologies</li>
<li>Working knowledge of telecommunication cabling standards, ability to pull and terminate cabling in a variety of customer environments.</li>
<li>Working Knowledge of computing systems and hardware</li>
<li>Experience with LEC circuits termination and turn-up</li>
<li>Ability to perform physical work related to the job.</li>
<li>Ability to follow detailed job documents.</li>
<li>Must be willing to travel within the NYC region to meet customerSLA's.</li>
<li>Must be willing to work on-call, after hours and weekends when required</li>
</ul>
DESIRABLE SKILLS/EXPERIENCE:
<ul>
<li>Bachelor's degree from an accredited college in computer science or related area of study</li>
<li>Strong oral, written, and presentation skills; ability to communicate in a credible and confident manner in clear, concise language.</li>
<li>Experience with Emergency Communications infrastructure, systems, applications, and related technologies.</li>
<li>Knowledge of E911 call routing, selective routing, trunking, and location-based routing.</li>
<li>Knowledge of DMS and ACD systems</li>
<li>Knowledge of ANI / ALI services and functionality</li>
<li>Knowledge of 9-1-1 Call Handling Systems.</li>
<li>Knowledge of Land-mobile-radio systems, P25 conventional and trunked networks</li>
<li>Knowledge of NG9-1-1 ESINET call routing.</li>
<li>Knowledge of SMS, RTT, TCC routing, SMS aggregation</li>
<li>Knowledge of GIS and location-based identification systems</li>
</ul>

Emergency Communications Engineer

<h3>Job Description</h3>
Job DescriptionDirector IT, Data and Analytics Extensive Databricks Experience My name is Bill Stevens, and I have a new full time Director IT, Data and Analytics opportunity available for a major firm located in Midtown, Manhattan that could be of interest to you, please review my specification below. The work schedule will be hybrid, three days a week in the office and two days remote. Databricks experience is a must have skill for this role. The ideal candidate should also possess a green card or be of citizenship. This position will be paying a competitive fulltime salary in the range of $150,000 - $170,000 plus an outstanding benefits package. Synopsis of this role: The firms Director IT, Data and Analytics will be responsible for leading implementation of the organization's data strategy, business intelligence (BI) and reporting capabilities leveraging their model which is Right Information, to the Right People, at the Right Time, to make Right decisions. The Director will be responsible for architecting scalable, best-in-class Data Warehouse, Business Intelligence/Reporting solutions and processes, develop, and maintain their analytics platform. With a focus on driving data-driven decision-making, this role creates innovative reports, views, dashboards, scorecards, visualizations, and mobile analytics apps. The Director will drive the requirements gathering, Data Profiling, develops KPIs, metrics, and leads adoption of the platform. The Director will also work closely with the IT Management team and stakeholders across entire organization to develop data-informed reports, supporting successful business growth and operational efficiency. Key Responsibilities: Design, develop and implement data solutions based on best industry practices. Proactively drive the vision for BI and Data warehousing across organization. Build cross-functional relationships to understand data needs and deliver on those needs using their model (the Right Data, the Right People, the Right Time, the Right Decisions). Create data pipelines to facilitate the movement of data between multiple data sources and cloud databases to create a unified data view. Transform and cleanse raw data into a format that is suitable for analysis and visualization. Analyze business and functional requirements and translate those into database structures and technical designs. Create and implement a Unified Data Framework and data model to bridge and to contextualize data sources across systems. Define data validation rules and automation. Ensure data quality across data warehouse and analytics platforms. Develop visualizations, reports, dashboards, apps and KPI scorecards. Deliver enhancements with a view towards effectively normalized databases, best practices, and integration of data stores. Implement Software Development Lifecycle (SDLC) and other best practices, including the creation and maintenance of proper technical and business process documentation. Partner with VP of IT in ROI analysis and business case studies for project approval. Manage &amp; execute projects, develop schedules, manage risks and issues, facilitate meetings, report status to IT Leadership and Business Stakeholders. Perform Root Cause Analysis on major issues with a focus on finding ways to prevent repeated future problems. Stay up to date with emerging technology trends and recommend relevant enhancements or integrations to improve operational effectiveness. Skills &amp; Qualifications: Ad-hoc report writing using advanced SQL techniques. Experience building Business Analytics applications for Salesforce CRM products and ERP systems. Expert knowledge of data management, Master Data Management (MDM) including Data Quality. Ability to gather, synthesize and analyze data and draw logical conclusions. Strong analysis and problem-solving abilities. Solid teamwork and interpersonal skills with a customer service focus and a solid understanding of the ITIL process. Highly self-motivated and able to work independently with minimal supervision. Excellent verbal and written communication skills. Expertise in managing multiple projects in parallel. Experienced knowledge of project management methodologies such as SCRUM, Agile, hybrid and best practices. Business Requirements gathering, writing business and functional requirements. Understanding of User Experience, User Acceptance and Regression Testing concepts. Work Experience: The ideal candidate should possess ten or more years of experience with software development, data warehouses &amp; data lake, and demonstrable experience managing a team and external consultants. Implementation experience with Databricks data warehouse &amp; Tableau self-service analytics is essential. Hands on experience with Data warehouse &amp; BI tools (Tableau, Qlik Sense, Power BI, Databricks, Snowflake – Tableau and Databricks preferred). Be well versed in SQL, Scripting, Database, ETL processes, Data Modeling, Data Warehouse methodologies, Data Management, Data Modeling and Performance Tuning. SDLC implementation experience. Knowledge of Salesforce CRM and the Sage Intacct data model which is is preferred. Education and Certification Requirements: Bachelor's degree in computer science or related area, or equivalent experience. Advanced degree would be a plus only and is not required. PMP or PGPM PMI Certification or equivalent preferred. The process will include an initial virtual interview or phone screening. Please let me know your interest in this position, availability to interview and start for this position along with a copy of your recent resume.

Director IT Data and Analytics Extensive Databricks Experience

<h3>Job Description</h3>
Job DescriptionAbout Reality Defender
Reality Defender provides accurate, multimodal AI-generated media detection solutions to enable enterprises and governments to identify and prevent deepfake-driven fraud in real time. The winner of RSA's 2024 Innovation Sandbox, a Y Combinator graduate, and backed by DCVC, Accenture, IBM, and Booze Allen Hamilton, Reality Defender is the first company to pioneer multimodal and multi-model detection of AI-generated media. Our web app and platform-agnostic API built by our research-forward team ensures that our customers can swiftly and securely mitigate fraud and cybersecurity risks in real time with a frictionless, robust solution.
Youtube: Reality Defender Wins RSA Most Innovative Startup
Reality Defender's solutions stand out because they are:
<ul>
<li>
Proven: Accurate in the real world and continuously engineered to be resilient
</li>
<li>
Multimodal: Detects impersonations in any multimedia format
</li>
<li>
Real Time: Automated alerting of ongoing deepfake attempts
</li>
<li>
Integrated: Flexible deployment options across existing tech stack and applications
</li>
</ul>
Responsibilities
<ul>
<li>
Architect and manage our core MLOps infrastructure for model training, validation, and high-availability inference serving.
</li>
<li>
Develop and own our CI/CD/CT (Continuous Integration, Delivery, and Training) pipelines to automate the testing and deployment of ML models.
</li>
<li>
Implement comprehensive monitoring and alerting for model performance, data drift, and system health to guarantee production stability and uptime.
</li>
<li>
Implement and maintain security best practices throughout the ML lifecycle, including data privacy, access management, and infrastructure hardening, in close collaboration with security and engineering teams.
</li>
<li>
Partner closely with the AI and Engineering teams to streamline workflows, remove bottlenecks, and empower them to deliver value faster.
</li>
</ul>
Minimum Qualifications
<ul>
<li>
BS in Computer Science, a related technical field, or equivalent practical experience.
</li>
<li>
3+ years of professional experience in an MLOps, DevOps, or Software Engineering role with a focus on infrastructure.
</li>
<li>
Hands-on experience with at least one major cloud provider (e.g., AWS, GCP, Azure).
</li>
<li>
Strong proficiency with containerization and orchestration technologies (e.g., Docker, Kubernetes).
</li>
<li>
Demonstrated experience designing and implementing automated CI/CD pipelines from scratch (e.g., using Jenkins, GitHub Actions).
</li>
</ul>
Preferred Qualifications
<ul>
<li>
MS in Computer Science or a related technical field.
</li>
<li>
Proficient in Python, with experience writing scientific software and collaborating in code-centric research environments.
</li>
<li>
Deep familiarity with AWS and Terraform - codified VPCs, EKS clusters, IAM least-privilege policies, and multi-account landing zones are second nature to you.
</li>
<li>
Comfortable with ML workflow orchestration and metadata tools such as MLflow or Airflow, and experienced in Linux system administration.
</li>
<li>
Skilled in configuring monitoring and observability platforms like Weights &amp; Biases or Datadog, with the ability to integrate GPU-level metrics and build real-time dashboards tracking utilization, memory, error rates, drift, and latency across training and inference.
</li>
<li>
Strong grasp of the end-to-end machine learning lifecycle, from data ingestion and processing through model training, evaluation, deployment, and monitoring.
</li>
<li>
Experience working with human-centered, complex, and often messy datasets, with domain knowledge in social sciences or adjacent fields such as behavioral research, human-computer interaction, or digital media.
</li>
</ul>
Compensation Range: $140K - $180K

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