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<h3>Job Description</h3>
Job DescriptionJoin LaundryLux
IT Support Specialist
What we are looking for:
The IT Support Specialist provides day-to-day Tier 1 and Tier 2 technical support with opportunities to lead and contribute to internal IT projects and companywide implementations. You will be responsible for resolving technical issues, supporting infrastructure, improving business processes, and ensuring smooth deployment of systems across teams. This is an ideal role for someone who thrives in a hands-on, fast-paced environment and is looking to grow their skills across support, networking, server management, and project execution.
Before we continue to dive into the requirements for the role let’s talk about Why you should join LaundryLux?
Career Advancement: We offer a career, not just a job. We invest in the personal and professional growth of every employee because we believe growth leads to both business impact and personal fulfillment.
Learning and Development: We foster a culture that encourages and promotes professional growth and development, with continuous learning
Diversity Initiatives: We are proud to have launched the Women’s Initiative focused on building a better workplace for women, providing support, and recognizing the talented women within our company.
LaundryLux Benefits: We offer a comprehensive benefits package including:
<ul>
<li>Health benefits package including medical, dental &amp; vision plans</li>
<li>Life Insurance</li>
<li> 401(k) with company matching</li>
<li>Paid Time Off</li>
<li>Paid Holidays</li>
<li>Profit Sharing</li>
<li>Employee Referral Program</li>
<li>Mentorship Program</li>
<li>Company Sponsored Training</li>
<li>Tuition Reimbursement</li>
</ul>
Back to the role:
What you will do:
IT Support (Tier 1 &amp; 2)
<ul>
<li>Monitor and resolve IT helpdesk tickets for hardware, software, and user issues.</li>
<li>Perform installation, configuration, and troubleshooting of devices, software, and networking equipment.</li>
<li>Manage user onboarding and offboarding (Active Directory / Azure / O365, etc)</li>
<li>Support printers, monitors, docking stations, IP phones, mobile devices, and remote connectivity tools.</li>
<li>Maintain antivirus protection, inventory systems, and enforce IT policies.</li>
<li>Administer and maintain physical and virtual servers (VMware), including backups and recovery planning.</li>
<li>Handle advanced troubleshooting and resolve escalated technical issues.</li>
</ul>
Project Implementation &amp; Process Improvement
<ul>
<li>Participate in companywide software and hardware implementations (onsite &amp; remote)</li>
<li>Work with stakeholders to gather business requirements and improve operational efficiency.</li>
<li>Contribute to documentation using SDLC methodologies.</li>
<li>Assist in designing project plans, timelines, and ensure timely task completion.</li>
<li>Deliver end-user training for new systems and workflows.</li>
<li>Provide regular status updates to project leadership and stakeholders.</li>
</ul>
Infrastructure &amp; Systems Management
<ul>
<li>Support LAN/WAN networks, routers, switches, firewalls (Sophos, Ubiquiti)</li>
<li>Administer Office 365, Azure/Entra, Active Directory, RingCentral VoIP</li>
<li>Evaluate hardware/software needs and assist with procurement.</li>
<li>Maintain and update IT policy/procedure documentation.</li>
<li>Travel occasionally to remote offices across North America for implementations and support.</li>
</ul>
What you should have:
<ul>
<li>Strong troubleshooting skills and ability to work independently.</li>
<li>Excellent verbal and written communication, with a customer-first mindset</li>
<li>Effective at documenting procedures and translating technical language for end-users.</li>
<li>Able to manage multiple priorities and support project execution.</li>
</ul>
Technical Skills &amp; Tools
<ul>
<li>Microsoft 365 and Azure Administration</li>
<li>Active Directory / Entra ID</li>
<li>Sophos Ecosystem (Endpoint &amp; Firewall)</li>
<li>Ubiquiti Networking (LAN/WAN/TCP-IP)</li>
<li>VMware (Virtual Server Environments)</li>
<li>RingCentral VoIP</li>
<li>DUO, Barracuda, CrowdStrike antivirus and endpoint protection</li>
</ul>
Education and Experience:
<ul>
<li>Bachelor’s degree or equivalent work experience in IT or related field</li>
<li>2+ years’ experience in an IT support or sysadmin role</li>
<li>IT certifications (CompTIA, MCSA, Azure, Network+) a plus</li>
<li>Experience with ticketing systems (e.g., Jira, Zoho, ServiceNow) a plus</li>
<li>Prior project coordination or implementation experience a plus</li>
<li>Familiarity with SDLC documentation and structured IT processes a plus</li>
</ul>
 
Our Values: 
People, Share Responsibility, Integrity, Excellence, Customer Focused, Meaningfulness and Fun
If you are looking for your next challenge, then this is your chance to join our team of exceptionally talented, creative and innovative professionals. We want you! 
We are an equal opportunity employer and we are committed to providing reasonable accommodations to individuals with disabilities in all aspects of the employment process. All qualified applicants will receive consideration for employment without regard to age, ancestry, color, family or medical care leave, gender identity or expression, genetic information, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran status, race, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable laws, regulations and ordinances. 
Our company participates in E-Verify.

IT Support Specialist

<h3>Job Description</h3>
Job Description
Title: Service Engineer
Reports to: Service Coordinator 
Location: DMG MORI TC
Hours: Monday through Friday, 8:00am to 5:00pm
Classification: Non-Exempt
Travel: 90%
Employment is conditioned on DMG MORI's ability to obtain and maintain any necessary export licensing.
Service Engineers are expected to provide customers with maintenance and repair assistance of DMG MORI CNC machine tools on location or by telephone. 
Essential Job Functions:
To perform this job successfully, an individual must be able to perform each essential function satisfactorily. The requirements listed below are representative of the knowledge, skills, and abilities required. Reasonable accommodations may be made to enable qualified individuals with disabilities to perform the essential functions. Responsibilities include up to and not limited to:
<ul>
<li>Provide customers with maintenance, repair, and installation assistance of DMG MORI CNC machine tools on location or by telephone.</li>
<li>Creating and updating documentation of technical information. </li>
<li>Developing, preparing, generating, and analyzing ongoing and ad-hoc special reports pertaining to Service</li>
<li>Demonstrating a willingness to help others and be a team member; often working together with Customer’s Service Engineers.</li>
<li>Providing assistance and training to Customer’s Service Engineers on the installation and maintenance of newer product lines.</li>
<li>Establish and build exemplary communication and customer service relationships with customers.</li>
<li>Manage difficult customer situations in a positive manner, respond promptly to customer needs and solicit customer feedback to improve service.</li>
<li>Other duties as assigned.</li>
</ul>
 
Minimum Requirements: 
<ul>
<li>Bachelor’s or associate Degree in technical related field of study preferred.</li>
<li>3-5 years of experience in electrical and mechanical troubleshooting and maintenance of CNC machine tools.</li>
<li>Experience working with DMG or MORI SEIKI machines, Fanuc, Mitsubishi, and/or Siemens and controls are a PLUS.</li>
<li>Good verbal and written communication skills with exceptional customer service orientation.</li>
<li>Must be able to interact and effectively communicate in person and over the phone with people at all levels of an organization.</li>
<li>Proven ability to read mechanical drawings, electrical schematics, and sequence (PLC) ladder diagrams.</li>
<li>Basic computer literacy and working knowledge of MS Word, Excel, and Outlook. </li>
<li>Must be adaptable to changes in the work environment; manage competing demands and able to deal with frequent change, delays or unexpected events.</li>
<li>Minimum of 50% travel in multi-state region; drive or fly depending on distance. Employee is expected to work at the Technical Center when not visiting customers.</li>
</ul>
 
Work Environment: 
Exposure to manufacturing/machining environments which may present possible hazards such as noise, electricity, chemicals, heavy equipment, and other automated and manual machinery. General office environment experienced at DMG MORI office. 
 
Physical Demands:
Frequent: Travel, operating a vehicle, sitting, standing, walking, bending, squatting, stooping, and reaching. Pushing, pulling, and lifting objects. Repetitive foot, leg, hand, arm, shoulder, and torso movements.
Periodic: Operating power equipment, sitting at desk, utilizing computers and phones.
Occasional: Lifting or moving up to 50lbs. 
 
 
We are an Equal Opportunity Employer. We maintain a drug-free workplace and perform pre-employment substance abuse screening.

Service Engineer

<h3>Job Description</h3>
Job Description
AGENCY BACKGROUND: 
Northern Manhattan Improvement Corporation (NMIC) is a community-based, not-for-profit organization founded in 1979. NMIC has grown into a leading multi-service agency with over 120 staff members serving New York City with a focus on upper Manhattan and the Bronx. Our mission is to serve as a catalyst for positive change in the lives of the people in our community on their paths to secure and prosperous futures. Integration is the cornerstone of NMIC’s programs and our staff can identify and address a broad array of immediate needs through comprehensive crisis intervention services. With their matters resolved, clients move seamlessly to capacity building services through our holistic programs designed to transition individuals and families to self-sufficiency. 
<ul>
<li>
Our Legal Services, Social Services and Weatherization programs meet community members’ basic needs including legal representation in immigration related matters, housing, financial services and health related matters. 
</li>
<li>
Our Education &amp; Career Services program imparts individual community members with the practical tools necessary to build secure and prosperous futures. 
</li>
</ul>
Job Title: Housing Development Associate 
Department: Legal, Organizing, &amp; Advocacy Services 
Reports To: Managing Building Attorney 
Location: Main Office: 45 Wadsworth Avenue, New York, N.Y. 10033 FLSA Status: Exempt 
Work Model: Hybrid
SUMMARY OF RESPONSIBILITIES: 
NMIC’s Housing Development Associate will be an integral member of the Legal, Organizing, &amp; Advocacy Department overseeing NMIC’s housing development portfolio. This position will be responsible for reviewing NMIC’s entire portfolio and working with leadership to develop plans to efficiently complete pending projects and to proactively identify how best to support previously-developed projects. 
ESSENTIAL FUNCTIONS AND RESPONSIBILITIES: 
Development Project Management 
<ul>
<li>
Coordinate the management of ongoing development projects during all phases of development and cooperative conversion. 
</li>
</ul>
<ul>
<li>
Work with internal and external stakeholders, including HPD, CPC, and other City agencies. 
</li>
</ul>
<ul>
<li>
Generate and update development budgets for financial feasibility. 
</li>
</ul>
Portfolio Management 
<ul>
<li>
Partner with a professional management company to monitor the health of completed cooperative and NMIC-owned rental developments. 
</li>
</ul>
<ul>
<li>
Serve as lead liaison with HDFC cooperatives for whom NMIC maintains a Monitoring Agent relationship. 
</li>
</ul>
<ul>
<li>
Communicate with tenants and manage inquiries, with the goal of ensuring that the low-income cooperatives are complying with the requirements of their regulatory agreements. 
</li>
</ul>
<ul>
<li>
Identify the need for refinancing, legal restructuring, or further construction work on existing properties and manage those projects as necessary. 
</li>
</ul>
<ul>
<li>
Proactively identify opportunities to improve oversight of NMIC’s existing portfolio where operationally and financially feasible, or if it is best for the shareholders/tenants, to transfer oversight/ownership to another entity. 
</li>
</ul>
<ul>
<li>
Maintain records of meetings/interactions to ensure proper portfolio management and grant reporting; and maintain communication with Managing Attorney for Group Adv. and Housing Program Manager regarding grant reporting tasks. 
</li>
</ul>
Additional related responsibilities may be assigned. 
QUALIFICATIONS: 
<ul>
<li>
Relevant professional experience. A master’s degree in real estate, planning, finance, business, or a related field is preferred. 
</li>
</ul>
<ul>
<li>
Deep commitment and understanding of affordable housing. 
</li>
</ul>
<ul>
<li>
Ability to juggle multiple priorities and maintain attention to detail. 
</li>
</ul>
<ul>
<li>
Bilingual English/Spanish required. 
</li>
</ul>
<ul>
<li>
Financial analysis and project management experience, and familiarity with subsidized funding programs, a plus. 
</li>
</ul>
<ul>
<li>
Knowledge of Excel is required. 
</li>
</ul>
<ul>
<li>
Comfort dealing with uncertainty and the ability to proactively problem solve to meet stakeholder needs. 
</li>
</ul>
<ul>
<li>
Ability to work well with a diverse group of professionals 
</li>
</ul>
<ul>
<li>
Strong organizational, writing, interpersonal, analytical, and communication skills. 
</li>
</ul>
<ul>
<li>
Team oriented approach. 
</li>
</ul>
SALARY/BENEFITS: 
NMIC offers a competitive salary based on experience and education as well as a comprehensive and generous benefits package: medical, dental, life, and disability insurance are included; paid time off, including 20 vacation days, 15 sick days, 5 personal days, and 11 agency holidays plus the week off from Christmas Eve through New Year’s Day; a 401k with agency contribution; and other benefits.
Salary: $65,000 to $80,000 
NMIC IS AN EQUAL EMPLOYMENT OPPORTUNITY EMPLOYER: 
NMIC is an Equal Opportunity Employer and actively encourages candidates of diverse backgrounds to apply for employment. Applicants must meet the minimum qualification requirements. A combination of education and experience will be considered unless specifically stated otherwise.

Housing Development Associate

<h3>Job Description</h3>
Job DescriptionWho We Are
Float is the leading resource management software for professional services teams. Since 2012, we’ve grown every year—independently, self-funded, and profitably. We’re rated #1 for resource management on G2 and trusted by 4,500+ customers worldwide.
As a certified B Corporation, we’re committed to making a positive impact on our team, customers, the environment, and the remote community. Our 50+ person team works 100% remotely across the globe, with perks and benefits designed to support us in living our Best Work Life. You'll collaborate with teammates across Australia, Mexico, the UK, Nigeria, Canada, and the US. Learn more about our data security practices for employment or service contracts here. Browse our blog to get a glimpse of life at Float and check out our Glassdoor employer reviews. See why our customers love Float on G2 .
We’re on a scale-up journey, and we’re seeking people who thrive in this stage. We want Float to be the place where you have the autonomy and opportunity to do the best work of your career.
Why We’re Hiring For This Role
Float’s infrastructure has grown rapidly, meaning more customers, more complex systems, and more opportunities to build for scale. As the scale of our systems increases, we’re growing our SRE team to match. You’ll be the third site reliability engineer, and will be working alongside our QA team. This role is about stepping into a high-impact space: helping us automate smarter, improve visibility across engineering, and ensure reliability as we scale. You’ll join a team that’s laying the groundwork for stronger SLAs and an even better experience for our customers.
This role will report into Chris, our Team Lead for SRE &amp; QA. Check out this video where he explains the important role you will play within our SRE team. Watch this video!
You’ll be working asynchronously with a bright, dedicated team from across the globe, with a strong focus on taking complex problems and creating solutions that feel simple and intuitive for our customers.
What You’ll Be Responsible For
Early on, you’ll jump right into:
<ul>
<li>Upgrade paths: Maintain and validate the processes that keep our Kubernetes infrastructure up-to-date, ensuring upgrades happen smoothly, safely, and regularly.</li>
<li>Service hygiene: Remove noisy, unused, or misfiring boot alerts and improve the team's ability to trust alerts as meaningful signals.</li>
<li>Service integration: Partner with engineers to configure services within our clusters and support service migrations where possible.</li>
<li>Kubernetes optimisation: Review and optimise usage across Kubernetes services, including right-sizing scale node specifications.</li>
</ul>
Once you are a bit more settled, we expect that you will jump into the following projects:
<ul>
<li>Service mesh &amp; ingress security: Lead our exploration and implementation of service mesh options and harden ingress layers to defend against spam and abuse.</li>
<li>Incident response playbooks: Define and roll out standardised playbooks to improve clarity and speed during production incidents.</li>
<li>CDC layer support: Build deep familiarity with our next-gen data layer (CDC) to support new teams building on top of it.</li>
<li>SLO coaching &amp; support: Help teams define, measure, and meet reliability goals—enabling engineering to own quality into production and drive better outcomes for customers.</li>
</ul>
What You’ll Need To Be Successful
We want you to love your work and believe that these skills will allow you to succeed in the role. Applying these skills requires:
<ul>
<li>Bash + programming language: Confident writing scripts in Bash and proficient in at least one go-to language (ideally PHP, NodeJS, or Python).</li>
<li>Kubernetes: Strong production experience managing and optimising Kubernetes clusters.</li>
<li>Terraform: Solid understanding of infrastructure as code using Terraform.</li>
<li>GCP: Familiarity with Google Cloud Platform, or eagerness to get up to speed quickly.</li>
<li>Iteration mindset: You believe in shipping value early and improving over time, not chasing one-shot perfection.</li>
<li>Written communication: You write clearly and concisely, whether it's documenting infrastructure, proposing changes, or sharing learnings across teams.</li>
<li>Timezone Preference: We’re ideally looking for someone based between UTC -5 and UTC +3 so there’s good overlap with the rest of the team for hands-on support.</li>
</ul>
Our SRE growth framework details the key competencies and expectations needed for this role. Take a look at the Level 2 column to learn more about what you’ll need to be successful in the role, in addition to the technical skills outlined above.
As a fully remote team, we’re looking for someone comfortable with asynchronous communication as the default, which means you have previous remote experience and are comfortable using tools like Slack, Loom, and Linear to communicate as needed. Don’t worry—you will have significant deep work time since we have very few meetings.
Why Join Us
Pay for this role is US $133,000 (Level 2). Here’s a blog post with more information on how we determine our salaries.
We’re a global async remote company with a diverse team of people from all over the world who share a common belief in living our best work life. We believe deeply in the idea of transparency and share our Float Handbook publicly so potential new team members can see first hand our perks &amp; benefits as well as our ways of working. If you feel like you can thrive at Float to do your best work, we would love to hear from you.
Hiring Process For This Role
You’ll find a lot of useful information about our interview process and what it’s like to join our global team on the Float careers page. By the way, we made a blog post on 10 tips for applying to a role at Float - we highly recommend you check it out prior to applying!
The hiring process for this role looks like this:
Initial First Meet (20 min): You'll meet with Julia, our Talent Manager, to discuss your interest in the role and review your questions about working at Float. 
Manager Interview (45 min): You’ll meet with Chris, our SRE Team Lead , to discuss how your background and experience make you a great fit for this role. 
Take-home assignment (2 hours, paid): You’ll complete a take-home technical assignment that the hiring team will review. You will be paid an honorarium after completion of your take-home assignment, and will receive feedback on your assignment regardless of the outcome. 
Co-Worker Interview (30 min): You’ll meet with Bogdan, our Site Reliability Engineer, to dive deeper into your goals and to learn more about your alignment with our values and ways of working.
Founder Interview (30 min): You’ll meet with Lars, our CTO and Co-Founder, to get to know you and see if you have potential to be a great addition to the team.
Note: Industry research shows that women and those in traditionally underrepresented groups generally don’t apply to jobs unless they check all the boxes for the role. If you feel strongly that you have what it takes for this role but don’t check 100% of the boxes—that’s okay—we encourage you to apply anyway and highlight what you can bring to the table.

Site Reliabilty Engineer

<h3>Job Description</h3>
Job Description
This Job is Only Open to Current Cornell Freshman, Sophomore, and Junior Undergrads
Purpose: The Chief Technology Officer is responsible for establishing and executing a technical vision that aligns with Student Agencies’ business strategy and organizational goals, leveraging our integrated digital ecosystem to inform planning and decision-making. Following several successful digital transformations (including a major migration of a CRM, Shopify e-commerce transition, significant tech stack cost reductions, and cybersecurity risk audits), Student Agencies is looking for a candidate with demonstrated experience driving cross-platform optimization and building data-driven decision-making infrastructure from the ground up.&amp; 
The CTO reports directly to the President and sits on SAI’s executive team. In addition to attending weekly executive and general team meetings, the CTO plays a critical role in ensuring operational continuity and long-term tech scalability.&amp; 
Hourly Requirement: The CTO is required to work part-time (15-20 hours per week) during the academic year and full-time during the summer (35-40 hours per week).&amp; &amp; 
Job Description&amp; 
The following job description paints a more complete picture of the skills that we are looking for. This section will show the broad tasks that the CTO is expected to perform. Though the job description is comprehensive, many of the skills required to successfully execute these responsibilities are learned/perfected during training.&amp; 
Main Responsibilities:&amp; 
Business Intelligence Analytics:&amp; 
<ul>
<li>
Continue development of unified data dashboards, leveraging platforms such as Zoho, QuickBooks, and Shopify, enabling real-time reporting across SAI’s $4MM portfolio.&amp; 
</li>
</ul>
<ul>
<li>
Build on existing cybersecurity and risk management protocols to ensure data integrity and secure business operations.&amp; 
</li>
</ul>
Technology Leadership Continuity:&amp; 
<ul>
<li>
Maintain seamless operations across SAI’s integrated digital stack (QuickBooks, Movegistics, AppFolio, Shopify, Salesforce, RingCentral, Confluence, Slack, Dashlane).&amp; 
</li>
</ul>
<ul>
<li>
Develop and document robust transition strategies, ensuring annual manager turnover does not disrupt operational performance.&amp; 
</li>
</ul>
Web Digital Strategy:&amp; 
<ul>
<li>
Manage SAI’s public-facing and internal web systems, ensuring optimized SEO, reliability, and analytics integration.&amp; 
</li>
</ul>
<ul>
<li>
Provide hands-on support for web content updates, troubleshooting, and platform optimization.&amp; 
</li>
</ul>
Innovation Modernization:&amp; 
<ul>
<li>
Identify emerging technologies relevant to small-enterprise student-run businesses and propose scalable, cost-effective implementations.&amp; 
</li>
</ul>
<ul>
<li>
Research, compare, and implement new solutions to improve operations, efficiency, and decision-making.&amp; 
</li>
</ul>
Board Communication:&amp; 
<ul>
<li>
Provide regular updates to the SAI Board of Directors on technology initiatives, capital expenditures, and risk management strategies.&amp; 
</li>
</ul>
<ul>
<li>
Prepare and present CapEx proposals and project reports as needed.&amp; 
</li>
</ul>
Training Knowledge Transfer:&amp; 
<ul>
<li>
Ensure effective training for new managers on all platforms, procedures, and analytics tools.&amp; 
</li>
</ul>
<ul>
<li>
Maintain and improve documentation for all technology systems and processes.&amp; 
</li>
</ul>
Necessary Skills and Attributes:&amp; 
<ul>
<li>
Experience implementing enterprise-grade SaaS integrations for small-to-medium enterprises.&amp; 
</li>
</ul>
<ul>
<li>
Track record of cybersecurity improvements and digital risk management.&amp; 
</li>
</ul>
<ul>
<li>
Proficiency in building business intelligence solutions (dashboard creation, financial operational analytics).&amp; 
</li>
</ul>
<ul>
<li>
Strong communication and project management skills.&amp; 
</li>
</ul>
<ul>
<li>
Ability to balance strategic technology initiatives with on-the-ground operational troubleshooting.&amp; 
</li>
</ul>
<ul>
<li>
Commitment to learning and innovating within fast-moving technological landscapes.&amp; 
</li>
</ul>
What We’re Looking For:&amp; 
We are seeking a candidate with proven experience leading enterprise technology initiatives, particularly in environments similar to Student Agencies’ unique multi-business structure. Preferred qualifications include demonstrated success in:&amp; 
<ul>
<li>
Overseeing cross-platform SaaS integrations, including Zoho, Shopify, QuickBooks, Salesforce, Dashlane, and related tools.&amp; 
</li>
</ul>
<ul>
<li>
Designing and implementing business intelligence dashboards that directly influence organizational decision-making.&amp; 
</li>
</ul>
<ul>
<li>
Executing cybersecurity risk management and operational continuity strategies in fast-paced, high-turnover environments.&amp; 
</li>
</ul>
<ul>
<li>
Managing complex website ecosystems and optimizing SEO and analytics performance.&amp; 
</li>
</ul>
A strong understanding of Student Agencies’ existing digital ecosystem and the ability to build on current initiatives to drive future innovation is highly valued. While the role offers significant freedom, candidates who have already shown an ability to deliver strategic tech initiatives and ensure smooth organizational transitions will be considered ideal for this position.&amp; 
&amp;

Chief Technology Officer

<h3>Job Description</h3>
Job Description
We at Continua have built an AI agent that users can invite into group conversations to make planning, coordination, and information retrieval effortless. We recently raised a $8M seed round and we know we're on to something!
We've seen extremely rapid growth over the last quarter, and are looking for someone who can help us improve the quality of our agent experience and scale to the next level.
Most of our open positions are based at our offices in New York, NY.
 Who you are:
You're an experienced machine learning engineer with broad knowledge and skills in natural language processing (NLP) and LLMs. Or a software engineer who excels at the frontend or backend (or both). Or maybe you're a product manager who loves to help engineering teams build. Whatever you're best at, we'd love to meet you!
A little about us:
Our team is a fantastic bunch of accomplished engineers and researchers from Google, Slack, Disney, and AI startups. We're pretty clued in on the technology side and have a strong vision of how the transformative technology of the last few years along with our own secret sauce (not just a ChatGPT wrapper) can help a huge number of people.
Compensation &amp; Benefits:
We compensate with a competitive salary and equity, health benefits, 401k, and the opportunity to help shape the future of AI agents during this transformative moment in computing history!
Our team is currently based New York, NY. Our opportunities are mostly on-site at our office, 3 days per week.
To apply:
To be considered for a future opening, please submit your application at the link below.
We welcome referrals! If you know someone exceptional, please email us at <a href="mailto:jobs@continua.ai" target="_blank">jobs@continua.ai</a>.

Product & Engineering - General Application

<h3>Job Description</h3>
Job Description
Job Title: Emergency Communications Engineer
Location: Brooklyn, NY
Labor Category: Specialist 2
Job Type: Contract
Duration: 12 Months
Work schedule: Normal business hours Monday-Friday 35 hours/week (not including mandatory unpaid meal break after 6 hours of work).
Pay Rate: $70 to $80 per hour
Job Description / Justification:
The Emergency Communications Engineer, reporting to the Director of Emergency Communications, as part of the Public Safety and Emergency Management division, is responsible for providing support for the communication services and technologies that make up the NYC 911 and emergency response services for the residents and visitors of New York City. It is urgent that we fill this role as soon as possible to ensure that there are no impacts to life safety support services or delays with any critical projects..
SCOPE OF SERVICES:
<ul>
<li>Oversight of vendors supporting emergency communications, telecommunications services, and infrastructure</li>
<li>Coordinate with 911 Originating Service Providers, neighboring jurisdictions, and Emergency Communications Relay Centers</li>
<li>Deployment of and support for Emergency Communications network infrastructure including racking and cabling equipment</li>
<li>Configure and test Emergency Communications network infrastructure.</li>
<li>Technical support for E911 and NG911 telephony and telecommunications systems and services associated with 911 call delivery to New York City's Public Safety Answering Centers</li>
<li>Technical support for Text-to-911 (TT911) services, including inbound and outbound SMS, MMS and RTT technology and services.</li>
<li>Technical support and oversight for vendor managed ESInet services and systems</li>
<li>Technical support for Public Safety Unified Communications systems and services</li>
<li>Technical support for all emergency point-to-point, alarm relays, automated inbound 911 relays, telematics and third-party 911 communications</li>
<li>Triage and investigate incidents involving communication, infrastructure and service failures, including identifying root cause and remediation.</li>
<li>Technical support for 911 and TT911 test environments within the 911 lab, validate test cases and results.</li>
<li>Provide Emergency Communication technology asset management support</li>
</ul>
MANDATORY SKILLS/EXPERIENCE Note: Candidates who do not have the mandatory skills will not be considered.
<ul>
<li>8+ years of experience working in a data center or in the field supporting related work.</li>
<li>4+ years of experience in network support, LAN/WAN troubleshooting.</li>
<li>4+ years of experience in communications routing, transport, and delivery (Wireline, Wireless and VoIP)</li>
<li>4+ experience using documentation tools (MS Excel, MS Visio, MS Word, Etc.)</li>
<li>Working knowledge of networking hardware and topologies</li>
<li>Working knowledge of telecommunication cabling standards, ability to pull and terminate cabling in a variety of customer environments.</li>
<li>Working Knowledge of computing systems and hardware</li>
<li>Experience with LEC circuits termination and turn-up</li>
<li>Ability to perform physical work related to the job.</li>
<li>Ability to follow detailed job documents.</li>
<li>Must be willing to travel within the NYC region to meet customerSLA's.</li>
<li>Must be willing to work on-call, after hours and weekends when required</li>
</ul>
DESIRABLE SKILLS/EXPERIENCE:
<ul>
<li>Bachelor's degree from an accredited college in computer science or related area of study</li>
<li>Strong oral, written, and presentation skills; ability to communicate in a credible and confident manner in clear, concise language.</li>
<li>Experience with Emergency Communications infrastructure, systems, applications, and related technologies.</li>
<li>Knowledge of E911 call routing, selective routing, trunking, and location-based routing.</li>
<li>Knowledge of DMS and ACD systems</li>
<li>Knowledge of ANI / ALI services and functionality</li>
<li>Knowledge of 9-1-1 Call Handling Systems.</li>
<li>Knowledge of Land-mobile-radio systems, P25 conventional and trunked networks</li>
<li>Knowledge of NG9-1-1 ESINET call routing.</li>
<li>Knowledge of SMS, RTT, TCC routing, SMS aggregation</li>
<li>Knowledge of GIS and location-based identification systems</li>
</ul>

Emergency Communications Engineer

<h3>Job Description</h3>
Job Description
CoreWeave is the AI Hyperscaler™, delivering a cloud platform of cutting edge services powering the next wave of AI. Our technology provides enterprises and leading AI labs with the most performant, efficient and resilient solutions for accelerated computing. Since 2017, CoreWeave has operated a growing footprint of data centers covering every region of the US and across Europe. CoreWeave was ranked as one of the TIME100 most influential companies of 2024.
As the leader in the industry, we thrive in an environment where adaptability and resilience are key. Our culture offers career-defining opportunities for those who excel amid change and challenge. If you're someone who thrives in a dynamic environment, enjoys solving complex problems, and is eager to make a significant impact, CoreWeave is the place for you. Join us, and be part of a team solving some of the most exciting challenges in the industry. 
CoreWeave powers the creation and delivery of the intelligence that drives innovation. 
About the Role: 
CoreWeave is seeking a highly skilled and motivated Senior Platform Engineer to join our Hardware Engineering Dev team (Metal Dev). Reporting to the Engineering Manager for Hardware Engineering Dev, you will play a crucial part in the development, deployment, and monitoring of services that manage our bare-metal infrastructure. You will collaborate closely with cross-functional teams, external vendors, and other stakeholders to ensure the successful delivery of highly performant and reliable infrastructure solutions.
Key Responsibilities:
Incident Management &amp; Support:
<ul>
<li>Lead incident response efforts by identifying and resolving service disruptions quickly, while coaching other junior team members through resolution.</li>
<li>Lead the documentation of incidents, conduct in-depth root cause analysis (RCA), and drive post-incident reviews (PIRs) to identify systemic issues. Implement long term improvements that would prevent service degradation. </li>
<li>Own the development and continuous improvement of incident response playbooks ensuring preparedness for a wide range of failure scenarios.</li>
<li>Clearly communicate efforts during incidents to the management, stakeholders and the cross functional teams, during an incident. Keep clear records of incident activities. </li>
<li>Master clear understanding of various services on how they work in production as well as build through knowledge of the internals of these services and how they interact with the entire stack.</li>
</ul>
Operational Support &amp; Reliability
<ul>
<li>Build a strategy around making our core services perform at its best at scale. This includes improvements to the services for robustness as well as supportability in production.</li>
<li>Own system observability and health leveraging tools like Prometheus and Grafana, to proactively detect performance bottlenecks and prevent incidents.</li>
<li>Lead automation efforts to streamline incident detection and recovery, minimizing manual intervention. </li>
<li>Define and drive KPIs and SLAs for incident management and ensuring alignment with the organizational reliability objectives.</li>
<li>Collaborate with engineers across teams to improve platform reliability, resilience improvements, and disaster recovery.</li>
<li>Collaborate with upstream communities, including Go and Redfish-based services.</li>
<li>Design and implement solutions to build operational efficiency and stability.</li>
<li>Document hardware automation workflows and processes.</li>
<li>Create CI/CD pipelines.</li>
<li>Ensure smooth operation of all aspects of the server hardware lifecycle, from provisioning to end-of-life, by troubleshooting bugs, automating common tasks, and documenting processes</li>
<li>Partner with the Fleet Operations Team to design scalable tooling and processes that enables self-service and reduction in escalation overhead.</li>
<li>Build out dashboards and alerts to make efficient operational troubleshooting. </li>
<li>Participate in on-call rotation.</li>
</ul>
Minimum Qualification:
<ul>
<li>7+ years of experience in cloud operations, site reliability engineering (SRE), or related technical roles.</li>
<li>Understanding of cloud platforms (e.g., Kubernetes, AWS, GCP) and basic knowledge of cloud infrastructure.</li>
<li>Familiarity with incident management practices and frameworks (e.g., ITIL, SRE best practices).</li>
<li>Proficiency with Go.</li>
<li>Prior experience with Prometheus / Grafana. </li>
<li>Previous experience deploying containerized applications using Kubernetes.</li>
<li>Excellent documentation skills and attention to detail.</li>
<li>Strong analytical and problem-solving abilities.</li>
<li>Served on an on-call rotation supporting production services.</li>
</ul>
The base pay for this position range from $153,000 to $242,000. Pay is based on a number of factors including market location and may vary depending on job-related knowledge, skills, and experience. This position includes a discretionary bonus, equity, and a comprehensive benefits package.
What We Offer
The range we've posted represents the typical compensation range for this role. To determine actual compensation, we review the market rate for each candidate which can include a variety of factors. These include qualifications, experience, interview performance, and location.
In addition to a competitive salary, we offer a variety of benefits to support your needs, including:
<ul>
<li>Medical, dental, and vision insurance - 100% paid for by CoreWeave</li>
<li>Company-paid Life Insurance </li>
<li>Voluntary supplemental life insurance </li>
<li>Short and long-term disability insurance </li>
<li>Flexible Spending Account</li>
<li>Health Savings Account</li>
<li>Tuition Reimbursement </li>
<li>Ability to Participate in Employee Stock Purchase Program (ESPP)</li>
<li>Mental Wellness Benefits through Spring Health </li>
<li>Family-Forming support provided by Carrot</li>
<li>Paid Parental Leave </li>
<li>Flexible, full-service childcare support with Kinside</li>
<li>401(k) with a generous employer match</li>
<li>Flexible PTO</li>
<li>Catered lunch each day in our office and data center locations</li>
<li>A casual work environment</li>
<li>A work culture focused on innovative disruption</li>
</ul>
Our Workplace
While we prioritize a hybrid work environment, remote work may be considered for candidates located more than 30 miles from an office, based on role requirements for specialized skill sets. New hires will be invited to attend onboarding at one of our hubs within their first month. Teams also gather quarterly to support collaboration
California Consumer Privacy Act - California applicants only
CoreWeave is an equal opportunity employer, committed to fostering an inclusive and supportive workplace. All qualified applicants and candidates will receive consideration for employment without regard to race, color, religion, sex, disability, age, sexual orientation, gender identity, national origin, veteran status, or genetic information.
As part of this commitment and consistent with the Americans with Disabilities Act (ADA), CoreWeave will ensure that qualified applicants and candidates with disabilities are provided reasonable accommodations for the hiring process, unless such accommodation would cause an undue hardship. If reasonable accommodation is needed, please contact: <a href="mailto:careers@coreweave.com" target="_blank">careers@coreweave.com</a>.
Export Control Compliance
This position requires access to export controlled information. To conform to U.S. Government export regulations applicable to that information, applicant must either be (A) a U.S. person, defined as a (i) U.S. citizen or national, (ii) U.S. lawful permanent resident (green card holder), (iii) refugee under 8 U.S.C. § 1157, or (iv) asylee under 8 U.S.C. § 1158, (B) eligible to access the export controlled information without a required export authorization, or (C) eligible and reasonably likely to obtain the required export authorization from the applicable U.S. government agency. CoreWeave may, for legitimate business reasons, decline to pursue any export licensing process.

Senior Platform Engineer, Metal Dev

<h3>Job Description</h3>
Job DescriptionJob Title: Integration Engineer, Conversational AI Platform
Location: New York City Salary: $100–$120K Work Authorization: Applicants must be authorized to work in the US.
About Kasisto
Humanizing Digital Experiences® Kasisto's Digital Experience Platform, KAI, enables financial institutions to deliver the industry's most advanced conversational AI-powered intelligent virtual assistants. Built specifically for banking, KAI supports interactions ranging from simple retail banking to complex corporate and wealth workflows — all with high security, extensibility, and domain fluency.
About the Role
We're looking for an AI Integration Engineer to join our Implementations team. In this client-facing role, you'll support the implementation of our AI platform by helping connect it with customer systems and environments.
You'll work closely with customers to gather requirements, understand contact center workflows, and support system integration. You'll also collaborate with internal product, engineering, and solutions teams to ensure smooth deployments and successful go-lives.
This role is ideal for someone passionate about enterprise integrations, conversational AI, Agentic AI, and automation within financial services.
What You'll Do
<ul>
<li>Participate in discovery sessions with customers to understand system requirements, data flows, and operational workflows.</li>
<li>Lead the design and implementation of integrations between the Kasisto platform and customer systems (e.g., CRM, CCaaS, identity providers).</li>
<li>Support testing, troubleshooting, and deployment of integration components.</li>
<li>Document technical designs, integration specs, and customer configurations.</li>
<li>Collaborate with senior engineers and project leads to deliver high-quality solutions.</li>
<li>Help ensure that customer workflows and business goals are reflected in the deployed solution.</li>
</ul>
What You Need
<ul>
<li>Bachelor's degree in Computer Science, Engineering, or a related field (or equivalent practical experience).</li>
<li>2–4 years of experience in a software, integration, or implementation engineering role.</li>
<li>Familiarity with APIs (REST), basic scripting or programming concepts (e.g., JavaScript, Java and Python).</li>
<li>Interest or exposure to AI, automation, or contact center technologies.</li>
<li>Strong communication skills and ability to work directly with external customers.</li>
<li>Ability to learn quickly, take ownership of tasks, and work effectively in a fast-paced team environment.</li>
</ul>
Nice to Have
<ul>
<li>Experience working in or with financial services or regulated industries.</li>
<li>Prior work involving SaaS platform integrations.</li>
<li>Familiarity with authentication protocols (OAuth, SAML, JWT, TLS Certificate management) and cloud platforms like AWS.</li>
</ul>
Why Join Us
<ul>
<li>Competitive compensation and full benefits package</li>
<li>Ground floor opportunity in a high-growth, AI-first company</li>
<li>Hands-on experience in real-world customer environments</li>
<li>Collaborative, startup-style culture</li>
<li>Career growth into architecture, delivery, or product roles</li>
</ul>

Integration Engineer, Conversational AI Platform

<h3>Job Description</h3>
Job Description
Join GD Resources for dynamic opportunities in business management and IT, where innovation meets excellence.
About the Company
GD Resources LLC is a Veteran Women-Owned Business Management and Information Technology company committed to excellence. GD Resources provides dynamic opportunities for veterans and professionals alike to contribute to innovative projects and drive success in a collaborative and supportive environment. Join us to make a difference, advance your career, and grow with a company that values integrity, diversity, and continuous improvement.
Job Title:
Systems Architect (Expert Level)
Place of Performance:
199 Church Street, New York, NY 10007 (50% Telecommute Allowed)
Minimum Experience:
7+ Years (84 Months)
Rate:
Commensurate with Experience
Employment Type:
Contract
Duration:
2.5 Years (30 Months)
Position Overview: Seeking an Expert-Level Systems Architect to support mission-critical applications in the domain of Workers Compensation and Disability Insurance. The selected candidate will contribute to the architectural planning, development, integration, and maintenance of enterprise-level applications. This role is vital to the execution of multiple high-impact insurance and billing systems and involves collaboration across diverse IT teams. Key Responsibilities:
<ul>
<li>
Lead and review technical solution designs ensuring system architecture aligns with enterprise standards
</li>
<li>
Support the integration of multiple insurance platforms including policy renewals, premium calculations, audits, and compliance
</li>
<li>
Collaborate with stakeholders to assess IT needs and forecast infrastructure demands
</li>
<li>
Contribute to enterprise architecture and data governance frameworks
</li>
<li>
Develop and maintain applications using Oracle, PL/SQL, and Microsoft .NET
</li>
<li>
Build and support billing and collection systems for multi-state insurance platforms
</li>
<li>
Uphold quality control standards and perform system evaluations
</li>
<li>
Provide written knowledge transfers as required for internal documentation
</li>
<li>
Ensure consistent application compliance with internal policies and external regulations
</li>
</ul>
Qualifications:
Required (Minimum 7 years each):
<ul>
<li>
Experience developing algorithms for Workers Compensation pricing, audit load reduction, and cashflow optimization
</li>
<li>
Designing and implementing Workers Compensation and Disability Insurance systems, including policy renewals, audits, CIRB ratings, and construction modifiers
</li>
<li>
Implementing policy premium calculations according to NYCIRB guidelines
</li>
<li>
Supporting and enhancing billing and collection systems in insurance contexts
</li>
<li>
Advanced Oracle PL/SQL skills using Packages, Types, Objects, Triggers, and Advanced Queuing
</li>
<li>
.NET application development using Visual Studio 2015+ and TFS
</li>
<li>
Front-end browser-based application development including JavaScript, CSS, XML, XSLT, HTML, and AJAX
</li>
</ul>
Additional Information:
<ul>
<li>
Position Type: Full-Time
</li>
<li>
Daily Work Hours: 8:30 AM – 5:00 PM
</li>
<li>
Start Date: September 24, 2025
</li>
<li>
Interview Format: Webcasting (Camera On Required)
</li>
<li>
Project Scope Includes:
<ul>
<li>
Integrated Policy Renewal System
</li>
<li>
Earned Premium System
</li>
<li>
Billing &amp; Collection Systems
</li>
<li>
PayGo (Pay-As-You-Go) Platform
</li>
<li>
Disability &amp; Paid Family Leave Systems
</li>
<li>
Diaries &amp; Workload Distribution Modules
</li>
<li>
Broker &amp; Payroll Agency Transaction Modules
</li>
</ul>
</li>
<li>
Federal Funding Used: No
</li>
<li>
Security Requirements: None
</li>
<li>
Training Required: No
</li>
<li>
Travel Required: No
</li>
<li>
Documentation Required:
<ul>
<li>
Updated Resume
</li>
<li>
Valid ID (Driver’s License, Permanent Resident - Green Card, Visa, Passport, etc.)
</li>
<li>
Supporting documents for requested qualifications (e.g., certifications, degrees)
</li>
</ul>
</li>
</ul>
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