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<h3>Job Description</h3>
Job Description
please note: this is a remote role that may require you to work at the HQ location in NYC a few times per year.
Description:
We are seeking a highly skilled and experienced Senior Developer to join our dynamic team in the Health, Wellness, and Fitness industry. The ideal candidate will possess a deep understanding of Python development, with a strong focus on creating and maintaining Web APIs. This role requires expertise in AWS infrastructure, Redis caching, and relational databases such as PostgreSQL. The successful applicant will also be familiar with healthcare data standards including HL7, DICOM, or FHIR, as our projects directly involve handling and processing sensitive medical information. As a Senior Developer, you will play a crucial role in architecting scalable and efficient solutions that enhance our healthcare applications. Collaboration is key, as you will work closely with various cross-functional teams to ensure that our software meets regulatory compliance and performance requirements. Furthermore, you will have the opportunity to mentor junior developers and contribute to the overall growth of the engineering team. If you are passionate about leveraging technology to improve health outcomes and want to be part of a meaningful mission, we invite you to apply for this position and help us shape the future of healthcare technology.
Responsibilities
<ul>
<li>Design, develop, and maintain scalable and secure Web APIs using Python.</li>
<li>Implement and manage cloud infrastructure on AWS to support application deployment and operations.</li>
<li>Utilize Redis for caching solutions to optimize API response times and improve performance.</li>
<li>Develop and optimize PostgreSQL database schemas for efficient data storage and retrieval.</li>
<li>Ensure compliance with healthcare standards such as HL7, DICOM, or FHIR in all software development processes.</li>
<li>Collaborate with cross-functional teams to define, design, and implement new features and enhancements.</li>
<li>Mentor and guide junior developers, fostering a culture of knowledge sharing and continuous learning.</li>
<li>Conduct code reviews and participate in Agile development processes to ensure quality and timely delivery of software.</li>
</ul>
Requirements
<ul>
<li>Bachelor’s degree in Computer Science or a related field; Master’s degree is a plus.</li>
<li>Minimum of 5 years of experience in software development with a strong focus on Python.</li>
<li>Proven experience in developing and maintaining Web APIs.</li>
<li>Hands-on experience with AWS services and architecture best practices.</li>
<li>Solid understanding of Redis and its application in web development.</li>
<li>Extensive experience with PostgreSQL and proficiency in writing complex SQL queries.</li>
<li>Familiarity with healthcare standards HL7, DICOM, or FHIR and their application in software design.</li>
<li>Strong problem-solving skills and ability to work independently as well as part of a team.</li>
</ul>
Extremely Competitive Compensation Package including Base Salary, Bonus and Benefits.
Call or Apply Today!
Company DescriptionModern Workplace philosophy with a focus on end results. Culture of using the best available technology to solve and improve the quality of life for real-time patience with chronic illnesses and diseases; Our people enjoy making a real difference and helping the lives of others. 
<h3>Company Description</h3>
Modern Workplace philosophy with a focus on end results. Culture of using the best available technology to solve and improve the quality of life for real-time patience with chronic illnesses and diseases; Our people enjoy making a real difference and helping the lives of others.

Senior Developer Python and Web API's, DICOM FHIR or HL7, AWS Redis

<h3>Job Description</h3>
Job Description
A highly progressive and customer focused global logistics company is seeking qualified candidates to design, develop and maintain business application solutions for our organization and our customers. This position will provide leadership to our business community and customers and will focus on providing quality business process driven solutions.
Essential Position Functions:
<ol>
<li>Provides quality leadership and expertise for our business community and customers in the use of all applications, interfaces and automated business solutions.</li>
<li>Responds to and resolves all reported user issues in a prompt and quality manner.</li>
<li>Designs, develops and maintains automated business application solutions and related interfaces.</li>
<li>Works with software vendors to ensure all business requirements are met on a timely basis and all applications are running without issues.</li>
<li>Performs root cause analysis on applications and interfaces to ensure problems can be resolved as quickly as possible.</li>
<li>Designs, develops and implements EDI interfaces with business partners and customers.</li>
<li>Works on problems of a diverse scope while being able to address several issues at the same time.</li>
<li>Creates operational and ad hoc reports for our business community and our customers.</li>
</ol>
Position Requirements:
<ul>
<li>Minimum of seven years of application development experience and responsibility of application management with strong business process optimization expertise.</li>
<li>Bachelor’s Degree or IT related certification.</li>
<li>Experience with designing, developing and implementing EDI solutions. Experience with XML and managing electronic exchange solutions.</li>
<li>Strong knowledge in the use of Microsoft Excel and Adobe.</li>
<li>Strong knowledge and experience with SQL</li>
<li>Experience with MS SQL and Oracle.</li>
<li>Strong experience with project management.</li>
<li>Experience with the following applications is desired:</li>
<li>Kewill Customs and TMFF Export</li>
<li>ETA Air Application</li>
<li>Accounting applications</li>
<li>Warehouse Management</li>
<li>.NET or Java experience</li>
<li>Detail oriented with excellent analytical, planning, and organizational skills.</li>
<li>Ability to express complex technical concepts effectively, both verbally and written.</li>
<li>Must have excellent customer service and communication skills.</li>
<li>Ability to work independently with limited supervision.</li>
<li>Ability to work well with people from different disciplines with varying degrees of technical and business experience.</li>
<li>Must be accustomed to working on various issues simultaneously while ensuring quality results.</li>
<li>Position may requires off hours, including evenings and weekends.</li>
<li>Some travel, including overnight travel, will be required.</li>
</ul>

Application Manager

<h3>Job Description</h3>
Job Description
Key Responsibilities:
<ul>
<li>Candidates focus will be developing lab framework to connect IOT end points to Campus/branch networks and certify the underlying hardware, software features and end point functionality.</li>
<li>Candidate would be required to identity various communication scenarios between end and edge devices and create and execute and/ or oversee the testing of data gathering, aggregation, and analytics capabilities.</li>
<li>The successful candidate would have a deep understanding and hands on experience of Ciscos or other vendor similar product on SD-Access (SDA) and 802.1x or NAC (Network Admission Control) and TrustSec related functionality.</li>
<li>Related to these are been well versed in Cisco IOS-XE products, Micro/Macro Segmentation configurations, Cisco DNA Center (DNAC) as it is the management GUI / controller for SD-Access and its automation.</li>
<li>Candidate will be collaborating with different teams, strong network engineers, and higher management in his day-to-day activities.</li>
<li>It is imperative that he/ she has excellent written and verbal communication skills.</li>
</ul>
MUST HAVE:
<ul>
<li>7+ years of experience in Network Routing (WAN Technology)</li>
<li>IOT Platform Engineer with 10+ years exp.</li>
<li>CCIE Certification is Required.</li>
<li>Candidates focus will be developing lab framework to connect IOT end points to Campus/branch networks and certify the underlying hardware, software features and end point functionality.</li>
<li>Candidate would be required to identity various communication scenarios between end and edge devices and create and execute and/ or oversee the testing of data gathering, aggregation, and analytics capabilities.</li>
<li>Experience of Ciscos or other vendor similar product on SD-Access (SDA) and 802.1x or NAC (Network Admission Control) and TrustSec related functionality.</li>
<li>Related to these are being well versed in Cisco IOS-XE products, Micro/Macro Segmentation configurations, Cisco DNA Center (DNAC) as it is the management GUI / controller for SD-Access and its automation.</li>
</ul>

IOT Platform Engineer

<h3>Job Description</h3>
Job DescriptionBenefits: 
<ul>
<li>401(k)</li>
<li>Competitive salary</li>
<li>Opportunity for advancement</li>
<li>Training &amp; development</li>
</ul>
 W2 Contract, Multi-Year Contract About Us At Red Hill Consulting LLC, we are more than just consultants, we are problem solvers, innovators, and strategic partners. With expertise in IT, governance, risk management, compliance, and business transformation, we help organizations navigate complexity and drive meaningful change. Our team specializes in delivering tailored, high-impact solutions that empower businesses to optimize processes, enhance security, and leverage data-driven insights. Whether it's implementing cutting-edge technology, refining operational strategies, or ensuring regulatory compliance, we take a proactive, hands-on approach to solving challenges. Rooted in our core values of Integrity, Innovation, and Excellence, we foster a collaborative environment where expertise meets execution. Our clients span industries such as finance, healthcare, government, and technology, and we pride ourselves on delivering measurable results that drive sustainable success. About the Role We are seeking an experienced and versatile Senior Full Stack Java Engineer Java EE/WebSphere to join our team in support of a high-profile client. In this role, you will play a key part in designing, developing, and maintaining complex Java-based applications that support critical business processes and reporting systems. You will work under the direction of both technical and business leadership to drive development efforts, collaborate with end users and analysts, and contribute to system architecture and design. This position offers the opportunity to apply modern Java technologies in a meaningful, real-world environment while mentoring junior developers and ensuring the delivery of secure, scalable, and high-quality software solutions. We are looking for a proactive, independent thinker with strong technical expertise and a passion for creating impactful applications. Key Responsibilities Follow CIO standards, Java frameworks and design patterns to design graphical user interfaces, develop detailed application design and system architecture, develop application code, execute unit and integration testing, identify application code and services for reuse, develop and review technical documentation, and develop deployment scripts; Conduct systems analysis research and design activities for improving or enhancing system performance; Formulate test plans, and test and debug developed programs; Work directly with system users and business analysts to identify user needs and alternative solutions; Prepare and update project plans related to technical tasks; Provide regular updates to the Business Manager and the CIO Manager on the status of tasks and any issues encountered in applications; Ensure that all application development and maintenance activities are consistent with the clients secure coding standards; Participate in application security testing; Perform code reviews of development team deliverables; Evaluate system defects, propose fixes, and prioritize and coordinate fixes for production deployment; Provide technical guidance, mentoring, and support to other programmers; Transfer knowledge to CIO Java staff; Perform other related duties as identified by the BOC Manager and the CIO Manager; Support BOC needs related to data analytics and reporting efforts; and Document all application design, development, and integration work for use by CIO and BOC in architecting current and future enterprise applications. Qualifications &amp; Skills A candidate must meet the following minimum qualifications to be considered: 
<ul>
<li>Five years experience developing and implementing Java J2SE/EE applications in a WebSphere system.</li>
<li>Five years experience as a software/solutions architect for a Java J2SE/EE based WebSphere system.</li>
<li>Five years experience using Agile software development methodology.</li>
</ul>
 Preferred Qualifications We will give preference to candidates with the following qualifications: 
<ul>
<li>Three or more years experience in providing development and implementation of the Apache Wicket Java component framework in a production environment.</li>
<li>One or more years experience in providing development and implementation of the Angular component framework in a production environment.</li>
<li>Three or more years experience integrating FileNet document storage and retrieval in a Java application, leveraging FileNet web services.</li>
<li>Two or more years experience implementing SOAP-based web services, leveraging frameworks such as Apache CXF or JAX-WS.</li>
<li>Five or more years experience using BOTH Spring and Hibernate for Java.</li>
<li>Five or more years experience mentoring junior developers in Java.</li>
<li>Five or more years Java development experience using the Apache Struts framework.</li>
<li>Any additional experience beyond the minimum five-year experience qualification for developing and implementing Java J2SE/EE applications in a WebSphere system. </li>
<li>One or more years experience using GitLab to manage application source code and deployments.</li>
</ul>
 Why Join Us? 
<ul>
<li>Be part of a dynamic, mission-driven team that values innovation and strategic thinking. </li>
<li>Work on diverse, high-impact projects across multiple industries. </li>
<li>Opportunities for professional development and career growth. </li>
<li>Competitive salary and benefits package.</li>
</ul>
 Benefits 
<ul>
<li>401K</li>
<li>Competitive salary</li>
<li>Opportunity for Advancement</li>
<li>Training and Development. </li>
</ul>

Senior Full Stack Java Engineer Java EE/WebSphere

<h3>Job Description</h3>
Job Description
Do you feel like “just a number” in your current job? Would you like to be part of a rapidly-growing MSP where you are valued and your voice is heard? Come join our team!
Competitive Wages Attractive Benefits Exemplary Company Culture
We are looking for a motivated person with a minimum of 1 year MSP/IT experience. Experience in networking and management of IT systems.
Primary responsibilities will be; to provide Marchese Computer Products, Inc. with IT support for its customers. Candidate will maintain, analyze, troubleshoot, and repair computer systems, hardware, and computer peripherals. Document, maintain, upgrade or replaces hardware and software systems. Work will be in house and at customers sites. Candidate will Support and maintain user account information including rights, security and systems groups. Candidate will install and maintain operating systems from Microsoft, Apple, Linux, Office products, remove viruses when found and other normal related tasks. This is NOT a remote work job it is an in person job working with clients.&nbsp; &nbsp;
Job Type: Full-time
Pay: $41,600.00 - $60,000.00 per year
Benefits:
<ul>
<li>401(k) matching</li>
<li>Employee discount</li>
<li>Paid time off</li>
<li>Professional development assistance</li>
<li>Tuition reimbursement</li>
</ul>
Schedule:
<ul>
<li>8 hour shift</li>
<li>Monday to Friday</li>
</ul>
Work Location: In person in Batavia, NY 14020
&nbsp;&nbsp;&nbsp;Company DescriptionMarchese Computer Products (MCP), Western &amp; Central New York–based IT firm founded in 1981. We deliver proactive 24/7 network monitoring, rapid on-site support, cybersecurity and compliance services, plus Wilidix and Allworx-certified VoIP solutions to hundreds of local small and midsize businesses. At MCP, you’ll join a tight-knit team that invests in ongoing training and certifications, embraces a “client-first” mindset, and thrives on solving complex challenges. If you’re passionate about keeping organizations secure and productive—and growing your skills in a supportive, hometown environment—let’s talk. 
<h3>Company Description</h3>
Marchese Computer Products (MCP), Western &amp; Central New York–based IT firm founded in 1981. We deliver proactive 24/7 network monitoring, rapid on-site support, cybersecurity and compliance services, plus Wilidix and Allworx-certified VoIP solutions to hundreds of local small and midsize businesses. At MCP, you’ll join a tight-knit team that invests in ongoing training and certifications, embraces a “client-first” mindset, and thrives on solving complex challenges. If you’re passionate about keeping organizations secure and productive—and growing your skills in a supportive, hometown environment—let’s talk.

MSP IT Service Professional L1/2

<h3>Job Description</h3>
Job Description
Job Title: Power BI Developer Location: Hybrid New York City Employment Type: Contract
An established financial services organization is seeking an experienced Power BI Developer to join their enterprise analytics team. This role focuses on designing and delivering robust business intelligence solutions that support data-driven decision-making across multiple departments. The ideal candidate has deep experience with Microsoft Power BI, Azure cloud services, Databricks, and modern data modeling practices.
Responsibilities:
<ul>
<li>
Collaborate with stakeholders to define reporting needs and translate them into scalable Power BI dashboards and data models
</li>
<li>
Design and build interactive reports using DAX, Power Query, and paginated reporting tools
</li>
<li>
Use Databricks and dbt to develop curated datasets and data models for Power BI integration
</li>
<li>
Build and optimize data pipelines and semantic models to improve accessibility and performance
</li>
<li>
Implement row-level security, data transformations, and automation processes to ensure quality and consistency
</li>
<li>
Monitor performance of Power BI solutions and identify areas for improvement
</li>
<li>
Maintain documentation for report specifications, source systems, and data validation procedures
</li>
<li>
Support end-users by providing guidance, troubleshooting issues, and enabling self-service analytics
</li>
</ul>
Required Skills and Experience:
<ul>
<li>
Minimum 5 years of experience working with Power BI in enterprise environments
</li>
<li>
Proficiency in DAX, Power Query (M Language), and advanced data modeling
</li>
<li>
Strong experience working with Azure tools including Databricks, Azure SQL, and Azure Analysis Services
</li>
<li>
Hands-on experience using dbt or equivalent tools for data transformation and modeling
</li>
<li>
Familiarity with large-scale data warehousing and cloud architecture
</li>
<li>
Solid understanding of relational databases and writing complex SQL queries
</li>
<li>
Ability to communicate technical solutions clearly to non-technical stakeholders
</li>
<li>
Experience working in the insurance or reinsurance domain is strongly preferred
</li>
</ul>
Preferred Qualifications:
<ul>
<li>
Exposure to other BI platforms such as Tableau, QlikView, or Cognos
</li>
<li>
Microsoft certification in Power BI or Azure Data Engineering is a plus
</li>
<li>
Familiarity with DevOps workflows, semantic layer design, and Power BI governance
</li>
</ul>
This position requires candidates to be based in the New York City area and able to work onsite part of the week in a hybrid model. Candidates must be authorized to work in the United States without sponsorship.

Microsoft Power BI Developer - Long Term Contract

<h3>Job Description</h3>
Job Description
Ilir Sela started Slice with the belief that local pizzerias deserve all of the advantages of major franchises without compromising their independence. Starting with his family's pizzerias, we now empower over tens of thousands of restaurants with the technology, services, and collective power that owners need to better serve their digitally minded customers and build lasting businesses. We're growing and adding more talent to help fulfill this valuable mission. That's where you come in.
The Opportunity
At Slice, our business is built on trust. We are obsessed with ensuring every experience our shop owners have is of the highest quality, helping to ensure we are always making both the shops and their owners better. At the core of this is how our shops experience our products and services for the very first time. This critical role is responsible for leading the execution of a scalable, world-class implementation process — including hardware and software installations, seamless product onboarding across all Slice offerings, delivering exceptional customer experiences, and driving operational excellence for pizzeria owners embracing the Slice platform.
The Role
We are seeking a visionary and customer-obsessed Implementation Lead to own the implementation process across all Slice products — including but not limited to Point of Sale, Online Ordering, Phones, and Shop Supplies (The Goods). You will lead the product onboarding and configuration, hardware and software installations, customer training, and early lifecycle support activities. This role plays a critical part in establishing Slice as a trusted technology partner for our shops, helping them adopt and maximize the value of our full suite of solutions.
While this platform has its roots in point-of-sale, it now extends far beyond POS with Slice's many pizza-centric capabilities. Your work will directly contribute to growing Slice revenue and deepening our relationship with shops by ensuring a seamless onboarding experience and providing hands-on education and support.You will partner closely with all Slice sales and post-sales teams to support product sales and adoption, and work alongside the Implementation organization to maximize efficiency, expand our shop base, and reduce churn through strong, lasting relationships with shop owners. This role reports to Slice's Lead Manager of Implementation Operations.
What you'll do
<ul>
<li>Lead new client implementations from kickoff through go-live, managing timelines, deliverables, and stakeholder communications</li>
<li>Customize and configure the Slice systems based on client business requirements, including menu setup, pricing rules, hardware integration, and user access</li>
<li>Serve as both an on-site and remote Installer and Trainer for shops adopting any of our products, including Point of Sale, Online Ordering, Phone, and Supplies, working hand in hand with the rest of the Implementation team</li>
<li>Continue the sales journey for shops to keep owners engaged as they move through installation, onboarding, and the early lifecycle of product adoption</li>
<li>Assist with the success of our shops by providing stellar on-site and remote support to ensure a smooth transition and long-term adoption of all products</li>
<li>Solve problems for shop owners and operators in retention cases to ensure that every shop that adopts our products sees their value and remains on the platform</li>
<li>Work with the Restaurant, Product, and Ops teams to ideate and prioritize new updates, fixes, and features impacting our restaurant network</li>
<li>Continuously seek out feedback from our restaurant partners and effectively utilize it to ensure that all technology and operational needs are met across our product suite</li>
</ul>
What we're looking for: 
We're looking for creative, entrepreneurial specialists who are excited to help build world-class solutions for small business owners across all our products — from Point of Sale to Online Ordering, Phones, and Shop Supplies. These are the core competencies this role calls for:
<ul>
<li>Preferred 3-5 years experience selling, implementing, or managing technology solutions for SMBs, ideally in the restaurant vertical</li>
<li>Preferred 1+ years experience in a restaurant role (restaurant managers, servers, bartenders, &amp; cashiers especially!)</li>
<li>Passionate about tech innovation and bridging technology gaps by educating owners through a combination of on-site, web-based, and phone interactions</li>
<li>Skilled in running and managing wiring (Ethernet, power, etc.) as part of product installations, with a focus on clean, organized cable management and minimizing visible cabling to keep shop areas neat and professional</li>
<li>Willingness and enthusiasm to travel locally, with flexibility to travel beyond the local area if needed, and availability to work non-standard hours based on shop schedules including regularly working nights and weekends</li>
<li>High comfort level providing field-based support, training, and resolutions on all types of technology (software, hardware, and networking) directly with shop owners and staff to ensure complex aspects are clearly understood</li>
</ul>
The Extras
Working at Slice comes with a comprehensive set of benefits, but here are some of the unexpected highlights:
<ul>
<li>Flexible PTO</li>
<li>Market leading medical, vision and dental insurance</li>
<li>401K matching up to 4%</li>
<li>Personal development &amp; wellness reimbursement/stipend</li>
<li>Weekly pizza stipend (Yes, that's a thing!)</li>
</ul>
Salary Range: $80k OTE + benefits. 
The above represents the expected salary range for this job requisition. Ultimately, in determining your pay, we'll consider your location, experience, and other job-related factors.
The Hiring Process
Here's what we expect the hiring process for this role to be, should all go well with your candidacy. This entire process is expected to take 1-2 weeks to complete and you'd be expected to start on a specific date.
<ul>
<li>Application</li>
<li>30 minute introductory meeting with recruiter</li>
<li>30 minute hiring manager meeting with Lead Manager of Implementation Operations</li>
<li>30 minute meeting with an Implementation Team Lead</li>
<li>30 minute meeting VP, Implementation Operations</li>
<li>Offer!</li>
</ul>
About Slice:
Slice powers independent pizzerias with the specialized technology, data insights, and shared services they need to serve today's digital-minded customers. This united network of pizzerias enables these small businesses to thrive against major corporate chains and form the nation's largest marketplace for authentic pizza. Slice makes it easy for customers to order from their go-to shops and discover their next favorite. 
Serial tech entrepreneur Ilir Sela started Slice to solve the digital challenges his family's New York City pizzerias faced. Today, the Slice team has grown to over 700+ across 5 offices globally. If you're ambitious, interested in growing your career, and hungry to join one of the fastest growing companies in tech, we may have a role for you. Check out a few awards we've recently won for our workplace and culture: Inc., Crain's, BuiltinNYC.
Slice is an Equal Opportunity Employer and is committed to building an inclusive environment for people of all backgrounds and everyone is encouraged to apply. We do not discriminate on the basis of race, color, gender, sexual orientation, gender identity or expression, religion, disability, national origin, protected veteran status, age, or any other status protected by applicable national, federal, state, or local law.

Implementation Lead- NYC

<h3>Job Description</h3>
Job DescriptionSalary: $40k-$42k annually 
Title:Airport Systems Support Technician
Location:John F. Kennedy International Airport (JFK), Jamaica, NY
Are you looking for an IT job that is more than just sitting in front of a computer all day? Have you ever wanted to travel to 5 continents in one day while still going home every night? Working at a busy international airport, such as JFK, can make you think youve done that!
 
Position Overview: As an Airport Systems Support Technician, you'll play a vital role in the day-to-day operations, ensuring the smooth functioning of critical airport systems and equipment. From proactive maintenance to reactive troubleshooting, expect a dynamic, hands-on technical role with a diverse range of challenges. Join our innovative team, where each day brings new opportunities for technical growth and service excellence.
This is a full-time, seasonal role lasting 3 months. The position requires onsite shift work, with 8-hour shifts scheduled 5 days a week. Shifts will fall within the hours of operation, between 6:00 AM and 1:00 AM.
 
Qualifications:
<ul>
<li>College-level education as demonstrated by a BA, BSc, MCP, A+ or equivalent</li>
<li>Experience within a site-based customer service environment</li>
<li>Demonstrated focus on customer service</li>
<li>Airport experience a plus</li>
</ul>
 
Physical Attributes:
<ul>
<li>Independent mobility throughout work locations, and ability to move unaided from one working level to another, ability to access, unaided, all installed equipment locations, including working at height, when required</li>
<li>Ability to negotiate security checkpoints and screening x/ray access points without assistance</li>
<li>Visual acuity - ability to interpret and operate customer-owned computer screens and read/write relevant documentation, without the need for special accommodation (large print, Braille, voice assisted computer system, or dictation equipment).</li>
<li>Ability to carry tools, test equipment and replacement equipment (up to 50 lbs), independently and unaided.</li>
<li>Ability to drive standard vehicles without any requirement for modified controls.</li>
</ul>
 
Benefits:
<ul>
<li>Excellent healthcare benefits: Medical and Dental</li>
<li>401K including an employer match</li>
<li>Paid time-off and sickness leave</li>
<li>Paid Military Leave</li>
</ul>
Join Our Team:
ServiceTec International, Inc.specializes exclusively in the provision of Managed IT Services to the worlds airport and airline industries, and have been doing so since 1989. We operate globally with headquarters in the UK and the USA, and offices in Canada, The Netherlands, Germany and Norway. We partner with airports and airlines of all sizes to manage, maintain, monitor and support business and mission critical IT systems.
ServiceTec Culture:Were a people-oriented company. We value our employees, believing they should be treated fairly, with courtesy and respect.
We believe people work better when they feel supported and know that there is a team behind them. We nurture talent and our philosophy is to promote from within if at all possible
We consistently recognize those employees who go "above and beyond.
ServiceTec International, Inc.is an Equal Opportunity Employer and will comply with all applicable local, state, and federal statutes concerning equal employment opportunity with regards to all employees whether full time, part time, casual, temporary, and seasonal or contract. ServiceTec will not discriminate on grounds of sex, trans-gender status, sexual orientation, religion or belief, marital status, civil partnership status, age, race, ethnic origin, color, nationality, national origin, disability or on other grounds not prohibited by legislation. This policy applies to the process of recruitment and selection (both internal and external), promotion, training, conditions of work, pay and benefits and to every other aspect of employment, including general treatment at work and the processes involved in the termination of employment.

Airport Systems Support Technician

<h3>Job Description</h3>
Job Description
Will onsite by Grant Central 5x per week! About Us&nbsp;
Thrive is an innovative technology solutions provider focused on Cyber Security, Hybrid Cloud, Global Network Management, Disaster Recovery and traditional Managed Services. Our corporate culture, engineering talent, customer-centric approach, and focus upon NextGen services help us stand out among our peers. Thrive is on the look-out for individuals who don't view their weekdays spent at 'a job' but rather look to develop valuable skills that ignite their passion and lead to a CAREER. If you're attracted to a work hard, play hard environment and seek the guidance, training and experience necessary to build a lucrative career, then welcome to THRIVE!&nbsp;
Job Description&nbsp;
Provide technical hardware, software, and connectivity problem resolution to all client computers and users by diagnosing and walking users through step-by-step solutions; clearly communicate technical solutions in a user-friendly, professional manner; provide one-on-one end-user training as needed; assist engineers and technicians; troubleshoot printer problems; work with next level support to resolve complex issues; conduct hardware and software maintenance and reporting as needed; and perform related work as required. All work to be performed in client office in New York City.&nbsp;&nbsp;
The Client Site Services Engineer will serve their primary client by going on-site to their locations, serving as deskside support and on-site support to all client issues, responding to service tickets of the client’s requests or problems; resolves all first level end-user problems; escalates all Tier 2 problems to the next level of support for guidance and direction; contacts third-party vendors for warranty service repair and dispatch.&nbsp;&nbsp;
 Primary Responsibilities&nbsp;
<ul>
<li>Primary responsibilities are descriptive and not restrictive in nature.&nbsp;&nbsp;</li>
<li>
Identifies, diagnoses, and resolves first level problems for end-users of the workstations, laptops, terminal services and Citrix sessions, end-user software and hardware, network and VPN connectivity, the Internet, server services, server drive space, validation of server error messages for escalation, and new computer technology in a call center environment; communicates solutions to end-users effectively.&nbsp;&nbsp;
</li>
<li>
Provides one-on-one end-user problem resolution for client (PC) software and connectivity.&nbsp;&nbsp;
</li>
</ul>
<ul>
<li>
Sets up and assists in the configuration of end-user PC desktop hardware, software and peripherals, both onsite and remotely.&nbsp;&nbsp;
</li>
<li>
Diagnoses and resolves end-user network or local printer problems, PC hardware problems and basic server, e-mail, Internet, VPN, and local-area network access problems.&nbsp;&nbsp;
</li>
<li>
Coordinates timely repair of PC computer equipment covered by third-party vendor maintenance agreements.&nbsp;&nbsp;
</li>
<li>
Performs minor desktop hardware repair for PC computer equipment and peripherals that are not covered by third party vendor maintenance agreements as needed.&nbsp;&nbsp;
</li>
<li>
Acts as remote hands for engineering staff onsite as needed.&nbsp;&nbsp;
</li>
<li>
Assists Network Technicians in creating materials for end-user frequently asked questions (FAQs) and procedural knowledgebase articles.&nbsp;&nbsp;&nbsp;
</li>
<li>
Provides assistance to Tier 2-3 staff with problem research and documentation.&nbsp;&nbsp;&nbsp;
</li>
</ul>
Have the Ability to:&nbsp;
Deliver technical customer support professionally; identify, troubleshoot and resolve a wide range of technical computer-related problems; make the distinction between first and second level end-user problems; identify, evaluate and solve end-user workstation problems; support and train end-users in a wide range of software applications as needed; read, understand and apply complex technical information; master new computer technology; maintain cooperative working relationships; demonstrate sensitivity to, and respect for, a diverse population. Represent the company by supporting and communicating in an effective and professional manner at all times.&nbsp;
Knowledge of:&nbsp;
Desktop operating systems, various software applications and basic hardware for the workstations and laptops; principles and theories of network systems and management; Internet technologies and products; understanding of change control procedures; basic understanding of electrical safety procedure.&nbsp;&nbsp;
Minimum Qualifications
Candidates must meet the minimum qualifications as detailed below or have an equivalent of documented experience. Equivalency decisions are made based on a combination of education and experience that would likely provide the required knowledge and abilities.&nbsp;&nbsp;&nbsp;
Experience:&nbsp;&nbsp;
<ul>
<li>
5+ years providing end-user support for current PC desktop and application software.&nbsp;&nbsp;
</li>
<li>
5+ years installing, upgrading, troubleshooting and repairing personal computers in a corporate networked environment.&nbsp;&nbsp;
</li>
<li>
2+ years providing support for an enterprise level userbase in either the legal or financial services industries.&nbsp;
</li>
</ul>
Special Requirements:&nbsp;
<ul>
<li>
Must be able to sit for prolonged periods of time in front of a computer.&nbsp;&nbsp;&nbsp;
</li>
<li>
Must be able to perform physical activities, such as, but not limited to, lifting heavy equipment (up to 45 lbs. unassisted), bending, standing, climbing or walking.&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;
</li>
<li>
Must have excellent written and oral communication skills.&nbsp;&nbsp;&nbsp;
</li>
</ul>
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arBsGE2lUq

Onsite IT Support Engineer

<h3>Job Description</h3>
Job Description
Position: HRIS Manager (Global Law Firm)
Location: New York, NY (Hybrid WFH)
Company: Globally Recognized AM 100 Law Firm
Comp Package: Base salary up to 180k, Full Benefits, Bonus, 401K+, Tuition Reimbursement, and more
Position &amp; Firm Overview for HRIS Manager:
A globally recognized AM 100 law firm is seeking an experienced HRIS Manager to join its growing Human Resources team. Known for its people-first culture and commitment to innovation, the firm continues to invest in top-tier talent and technology. This newly created role offers the opportunity to lead and optimize the firm’s Workday platform while partnering closely with HR, IT, and Finance stakeholders. The firm offers a collaborative, high-performing environment with the flexibility and resources to drive meaningful change and process improvement across core HR functions.
Responsibilities for HRIS Manager:
<ul>
<li>Serve as the firm’s subject matter expert on Workday HCM modules including Core HR, Benefits, Absence, Payroll, Recruiting, Talent/Performance Management, and Learning</li>
<li>Lead Workday administration: configure updates, maintain security roles, manage business processes, and support integrations</li>
<li>Partner with cross-functional teams to understand business needs and deliver solutions through Workday</li>
<li>Develop and manage advanced reports, dashboards, and analytics to support data-driven decision-making</li>
<li>Maintain system integrity and ensure audit readiness, while offering user support and training</li>
<li>Oversee Workday releases, testing, and ongoing system enhancements</li>
<li>Identify and implement process improvements to maximize system performance and HR efficiency</li>
</ul>
Qualifications for HRIS Manager:
<ul>
<li>5+ years of hands-on experience as a Workday superuser or system administrator, with strong knowledge of configuration, data, and reporting</li>
<li>Experience in a law firm or large professional services organization strongly preferred</li>
<li>Expertise across multiple Workday modules, including HCM, Benefits, Payroll, and Talent Management</li>
<li>Strong analytical, communication, and project management skills</li>
<li>Proven ability to work collaboratively in a fast-paced, professional services or law firm environment</li>
</ul>

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