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state

<h3>Job Description</h3>
Job DescriptionSalary: $115,000-140,000 per year 
We are seeking a tech-savvy Solutions Consultant to join our Sales team. In this role, you will drive the successful adoption of GAN solutions by supporting a value-based, consultative style of solution selling, delivering targeted value-based solution demos, and providing hands-on proof of value and proof of concept for enterprise opportunities.
 
Through your deep product knowledge, expertise in how companies use and deploy SaaS applications, and well-versed understanding of the compliance market domain, as well as technical objection handling in customer interactions, youll support our Sales and Customer Success teams.
 
You will be responsible for understanding our customers problems, domain, systems, and workflows, seamlessly integrating our platform with their systems, and architecting how our platform fits within their business processes and ecosystem.
 
Responsibilities include;
<ul>
<li>Supporting sales and customer success by understanding our prospective customers' pain points, workflows, and systems to scope how best to configure our platform.</li>
<li>Provide technical and domain expertise to support customers throughout their journey.</li>
<li>Support our sales team by being responsible for delivering product demos and/or enabling our Sales team to deliver these demos and technical presentations.</li>
<li>Manage all customer RFI, RFP, and IT Security assessment processes.</li>
<li>Manage Proof of Value and "Proof of Concept" evaluations in conjunction with enterprise opportunities.</li>
<li>Meeting with customers as needed to gather requirements and feedback - potentially on-site if required.</li>
<li>Being a trusted advisor to colleagues and customers alike.</li>
<li>Contribute new feature requests and be a conduit for prospect feedback.</li>
<li>Consistently contribute knowledge and skills to the Sales and Customer Success Teams.</li>
<li>Identify process improvements to make our successes consistent and repeatable.</li>
<li>Timely documentation in customer management systems.</li>
</ul>
 
Requirements
<ul>
<li>5+ years of experience as a sales engineer, solution consultant, or a similar role in the ethics &amp; compliance industry.</li>
<li>Experience and ability to interpret complex business challenges and communicate technical requirements, as well as address technical questions.</li>
<li>General understanding of APIs, web technology, and how software works.</li>
<li>Proficient with CRM systems and a variety of sales tools.</li>
<li>Strong project and process management skills - experience with RFP/RFI processes is a significant advantage.</li>
<li>Experience with GRC Software / SaaS and GRC use case, and how businesses may implement technology to ease the burden of compliance requirements</li>
<li>Experience with creating custom demos from scratch that mirror a customer's needs.</li>
<li>Experience interacting with C-level customers.</li>
<li>Excellent communication and solution presentation skills.</li>
<li>A proactive attitude and a self-starter mindset. Willing to jump in anywhere to solve challenges and support opportunities using product and sales knowledge.</li>
<li>A Bachelor's Degree.</li>
<li>Ability to handle multiple projects on an ongoing basis, where complexities and requirements vary.</li>
<li>You
<ul>
<li>Act with integrity, and when you see wrongdoing, you speak up.</li>
<li>Are always learning, improving, and approaching every day with energy and enthusiasm.</li>
<li>Like to take ownership of your work; when you provide input and feedback, it's constructive, positive, and aimed at productively resolving challenges.</li>
</ul>
</li>
</ul>
 
What we offer
<ul>
<li>Competitive salary.</li>
<li>Excellent growth opportunities.</li>
<li>Flexible working hours, fully remote role.</li>
<li>Contribute to a truly important cause - building an ethical and compliant business space around the globe.</li>
<li>A real impact on the companys growth and evolution.</li>
</ul>
 
About us
Founded by a Danish human rights activist in 2004, today GAN is a global company with a highly diverse team spanning a wide range of both professional and cultural backgrounds - from compliance lawyers and researchers to technology experts, designers, and developers- across our offices in NYC, Copenhagen, and London.
 
GANs unique setup within the compliance software industry and its extraordinary team helped GAN revolutionize the compliance space and raise venture capital from leading firms such as Apax and Aquiline Capital Partners.GANs completely integrated and intuitive platform is trusted by many of the worlds leading brands, such as Live Nation, Rolls-Royce, and Barrick, to help them better manage their compliance activities all in one place. Read more at <a href="http://www.ganintegrity.com" target="_blank">www.ganintegrity.com</a>.
 
GAN Integrity is committed to fostering, cultivating, and preserving a culture of diversity, equity, and inclusion. We believe that every employee has the right to work in a positive, collaborative atmosphere that promotes equal opportunities and prohibits discriminatory practices.
 
By submitting your application, you agree that GAN Integrity may collect your personal data for recruiting and related purposes. GAN Integrity'sCandidate Privacy Notice explains what personal information GAN Integrity may process, where GAN Integrity may process your personal information, its purposes for processing your personal information, and the rights you can exercise over GAN Integrity's use of your personal information.
 
We are conducting interviews on an ongoing basis; therefore, we encourage you to send your application as soon as possible.
 
 remote work

Solutions Consultant

<h3>Job Description</h3>
Job DescriptionDescription:
Status: Exempt
Location: Sodus, New York Disclaimer: Reliant headquarters are located at 10 Benton Place, Sodus, New York. The position will allow for some remote work flexibility; however, an in-person presence at our headquarters is expected.
Schedule: Monday - Friday. Must be flexible to meet current and future business needs.
 
General Summary:
 
Reliant Credit union, ranked one of Rochester's top mid-sized workplaces eight years in a row, seeks an Technology and Optimization Manager to join our team.
 
The Technology and Optimization Manager is responsible for overseeing the organization's infrastructure, application development, data management and helpdesk functions of the IT department. Works closely with all departments to ensure that the technology infrastructure meets the needs of the organization. Aids in designing, implementing, and maintaining the organization's technology infrastructure, as well as making recommendations for improvements. 
As a Technology and Optimization Manager at Reliant, you will:
<ul>
<li>Assists in the design and oversees the implementation of the organization's technology solutions, including hardware, software and application development. This involves ensuring that solutions are reliable, scalable, and secure.</li>
<li>Ensures that Reliant’s technology infrastructure is properly maintained and supported. Identifies and resolves issues, monitors performance, and makes recommendations for improvements.</li>
<li>Assists in the development of short- and long-term technology objectives, plans, and priorities necessary to satisfy the operational needs of Reliant.</li>
<li>Communicates with all levels of management and the Project Management team to coordinate system and staff resource capacity for implementations.</li>
<li>Ensures effective security of information systems and data through routine backup processes, testing and application of system patches, annual vendor security evaluations, and disaster recovery testing.</li>
</ul>
Reliant's benefits package includes:
<ul>
<li>401k retirement plan with up to 7% match</li>
<li>Paid time off including vacation, sick, federal holidays and your birthday!</li>
<li>Affordable Insurances (medical, dental, vision, life) for as little as $5 a month</li>
<li>Branded Apparel - to truly make you feel part of the team</li>
<li>And much more!</li>
</ul>
Requirements:
<ul>
<li>Bachelor’s degree in computer science or related field.</li>
<li>Minimum of 7 years of progressively more responsible information technology work experience, including at least 2 years of strategic leadership responsibilities; additional related work experience in technology management may be considered in lieu of educational requirement.</li>
<li>Minimum 5 years of experience coaching and developing employees for high performance.</li>
<li>Previous data processing experience including networks, PCs, data communications, mainframe and PC programming, and data organization.</li>
<li>Advanced understanding of network and security principles as related to systems infrastructure.</li>
<li>Strong troubleshooting and analytical skills to diagnose, test, and resolve complex network and server system problems, in both an onsite and remote capacity.</li>
<li>Strong planning, organization and time management skills, with ability to meet deadlines.</li>
</ul>
Physical Requirements:
<ul>
<li>Use of keyboard, monitor, telephone, and other standard office equipment.</li>
<li>Communicate effectively in person and via telephone, video conferencing, email, and written documents.</li>
<li>Access document equipment and files above and below waist levels.</li>
<li>Sit and/or stand for extended periods of time.</li>
</ul>
Candidates considered for hire are subject to credit and other employment reference checks.
 
Reliant Community Federal Credit Union is proud to be an Equal Opportunity Employer, AA Disability/Veteran. If you are interested in applying for employment and need special assistance or an accommodation to apply for a posted position, contact our Human Resources department via phone at 800-724-9282 or email at <a href="mailto:careers@reliantcu.com" target="_blank">careers@reliantcu.com</a>

Technology and Optimization Manager

<h3>Job Description</h3>
Job Description
JOB OPENING NOTICE

POSITION: Web and Digital Interface Designer 
 40 hours per week
 $100,818 per year 
LOCATION: 725 Fifth Avenue
 23nd Floor
 New York, NY 10022
JOB DUTIES: Design digital user interface and its functionality for financial institution; design website to optimize SEO; utilize AI tools, Adobe Creative Suite, Microsoft Office.
EDUCATION Bachelor’s degree in Media Studies 
REQUIRED: 
EXPERIENCE 6 months in job offered or 6 months as Intern/
REQUIRED: Marketing using foregoing technologies and SEO techniques

Web and Digital Interface Designer

<h3>Job Description</h3>
Job DescriptionThe role:
Being a web designer at B12 is being a main contributor to the success of the company! At B12, our web designers use our design suite to put together initial websites for our customers after drafts have already been made by our AI. You'll work closely with our customer success team and our other design experts to focus on what you love most--design! If you enjoy freelancing, designing websites, and working in an open and creative environment, then the web designer role with B12 is the right fit for you!
As a web designer you will:
<ul>
<li>Read and interpret customer briefs. Our current customers are small and medium-sized businesses ranging from cafés to real estate investment firms.</li>
<li>Given a new customer's content and preferences, as well as a website that has been automatically generated for the customer, use our Design Suite (a largely WYSIWYG website editor with support for custom HTML5/CSS overrides) to put an initial website together for the customer in ~4 hours.</li>
<li>Complete enhancement requests for existing customer websites, ranging from small changes to more complex customizations or design improvements.</li>
<li>As a fast-growing platform, there will be adjacent opportunities as reviewers and mentors for the right candidates who wish to grow with us.</li>
</ul>
In our experience with past customers, designers spend single-digit numbers hours on each project, with iterative feedback from our team. You might intersperse multiple customers' project delivery while waiting on design feedback from the customer and our design lead. In addition to doing customer delivery work, you will be helping us co-design our Design Suite, as well as a workflow management tool called Orchestra. We have open sourced Orchestra, and are building it to empower creative and analytical experts in their work.
You'll be a good fit if:
<ul>
<li>You are remote or a local NYC web designer.</li>
<li>You have excellent written English skills.</li>
<li>You have 3-5 years of web design experience and are excited to do customer-focused website delivery.</li>
<li>You have 1-2 years of HTML/CSS experience.</li>
<li>You are available minimum 10 hours a week, maximum 20 hours a week.</li>
<li>You are comfortable turning unstructured customer content and requests into into pixel-perfect web designs that work on all devices.</li>
<li>You are excited to receive feedback from a customer success manager or an art director, and are equally excited to push back on design decisions you disagree with.</li>
<li>You have desktop and mobile web design experience.</li>
<li>You are happy to work on a customer deliverable for a few hours at a time, and then move on to a different customer's deliverable.</li>
<li>You are excited to learn our Design Suite.</li>
<li>You care about and want to contribute to our mission of helping people do meaningful work.</li>
</ul>
Don't fear:
<ul>
<li>We're flexible on the number of years of previous experience for this role. We highly favor talent and interest.</li>
<li>Some candidates may see this list and feel discouraged because they don't match all the items. Please apply anyway: there's a good chance you're more wonderful than you think you are.</li>
<li>B12 is a safe place for human beings. We particularly encourage you to apply if you identify as a woman, are a person of color or other underrepresented minority, or are a member of the LGBTQIA community.</li>
</ul>
Benefits:
<ul>
<li>Get paid for your expertise, we value the skills you bring as a designer.</li>
<li>Grow within our community - join other designers in our network (we actively use Slack) and get feedback to help you grow.</li>
<li>Shape the future of work - we highly value your input and working together we hope to design tools to change the way we work.</li>
</ul>
 About B12
The workplace is undergoing rapid transformation, and B12 is on a mission to help people accomplish more at work. Orchestra, the engine behind B12's Human-assisted A.I. model, is currently used to help teams of expert designers build and manage beautiful and professional websites. Leveraging A.I. to streamline complex workflows, B12 delivers superior outcomes for both creative experts and customers who receive a high-touch experience and a self-optimizing website in days, not weeks. Using intelligent software to automate repetitive tasks, B12 allows people to leverage their expertise where it matters most, paving the way to greater craftsmanship, superhuman productivity, and a brighter future of work. Backed by one of the best human-machine teams in the world, B12 recently closed its $12.4M Series A round led by General Catalyst Partners, Breyer Capital, Founder Collective, SV Angel, and more.

Web Designer

<h3>Job Description</h3>
Job DescriptionSalary: $50-70k 
cb20 is the Capital Regions solution provider of choice for organizations that value IT and Managed Services expertise and category-leading customer service.We are an organization that puts Customers first, acts with Integrity, embraces innovation and values Self-Development and Contribution to our community. We partner with the worlds leading hardware and software companies to deliver end-to-end consulting, implementation and managed services across the U.S. With world-class engineering talent and 30+ years of experience cb20 delivers confidence, security, a true sense of control and the highest- quality, end-to-end customer experience in the business.
 
Summary
As a Technology Alignment Manager is responsible for the standards and alignment process for customers. The role conducts technology alignment review, develops, and maintains technical knowledge of the customers environment, service resolution, documentation, and identifies technical risk. The TAM resource works to reduce reactive issues, identify technology risks, and provides information for long term planning. Providing an elevated level of professionalism and day-to-day customer service.
Duties and Responsibilities
<ul>
<li> Onsite to client-sites daily for full-day visits. Tasks include but are not limited to:
<ul>
<li> Daily prep (Review open tickets, projects, CSAT issues, and recent vCIO discussions)</li>
<li> Daily In person Check-In with client POC</li>
<li> Audit tasks</li>
<li> Check in with all users</li>
<li> Daily time entry of work performed</li>
<li> End of day checkout and reporting</li>
</ul>
</li>
<li> Complete technology assessments with the objective of discovering technical risks.</li>
<li> Establish an excellent working relationship with clients and function as a trusted advisor.</li>
<li> Develop and maintain exemplary technical documentation, processes, and knowledge of clients technology environments.</li>
<li> Ensure configurations of technologies, application support, and warranty support are well documented.</li>
<li> Maintain good working relationships with vendors in support of clients.</li>
<li> Complete technical checklists and reactive tickets as scheduled and needed.</li>
<li> Provide exemplary customer service.</li>
<li> Maintain business awareness to ensure specific knowledge of customers and how IT relates to their business strategy and goals.</li>
<li> Use problem-solving and people skills to ensure swift resolutions to technical issues.</li>
<li> Utilizes a ticketing system and tools to analyze and document customer interactions and technology and record time and work associated with daily client visits.</li>
<li> Provide Tier 1, and Tier 2 support.</li>
</ul>
<ul>
<li> Participate in 24-hour on-call support rotation.</li>
</ul>
 
 
Qualifications Requirements/Job Specifications
Education: Associates degree in computer science OR equivalent combination of education and work experience. Desired: Professional IT certifications or equivalent.
Experience: 2-3 years of IT experience. Experience working in a team-oriented, collaborative environment. 
Standards: Ability to follow standards as outlined in the cb20 Company Manual.
 
Skills: Working knowledge of two or more the following: O365/M365, Networking, Windows Servers, Virtualized Environments, PC Hardware, Backup Engines, VoIP, Cloud. Strong written, verbal communication, and documentation skills. Exceptional interpersonal skills, with a focus on rapport-building, listening, empathizing, and questioning skills. Ability to present technical terms in a user-friendly language; multitask and promote department success; analyze and document technology stacks.
Working time: 40 hours/week. All other times as defined by the demands of the customers and departments needs.

Technology Alignment Manager

<h3>Job Description</h3>
Job Description
About the Role:
As a Java Web Developer, you will play a crucial role in designing, developing, and maintaining web applications that meet the needs of our clients in the business services industry. Your primary focus will be on creating robust and scalable web solutions using Java and related technologies. You will collaborate with cross-functional teams to gather requirements, implement features, and ensure the overall performance and security of the applications. This position requires a strong understanding of both front-end and back-end development, allowing you to contribute to all aspects of the software development lifecycle. Ultimately, your work will enhance user experience and drive business success through innovative web solutions.
Minimum Qualifications:
<ul>
<li>Bachelor's degree in Computer Science or a related field.</li>
<li>Proven experience in Java web development with a strong understanding of HTML5 and JavaScript.</li>
<li>Familiarity with web services and RESTful API integration.</li>
</ul>
Preferred Qualifications:
<ul>
<li>Experience with MongoDB and NoSQL databases.</li>
<li>Knowledge of AJAX for asynchronous web applications.</li>
<li>Familiarity with jQuery and front-end frameworks.</li>
</ul>
Responsibilities:
<ul>
<li>Develop and maintain web applications using Java, HTML5, and JavaScript.</li>
<li>Implement RESTful web services and integrate with various APIs.</li>
<li>Utilize Hibernate for database interactions and manage data persistence.</li>
<li>Collaborate with UI/UX designers to create responsive and user-friendly interfaces.</li>
<li>Participate in code reviews and maintain version control using Git.</li>
</ul>
Skills:
The required skills will be utilized daily as you develop and maintain web applications, ensuring they are efficient and user-friendly. Your proficiency in HTML5 and JavaScript will allow you to create dynamic front-end interfaces that enhance user interaction. Knowledge of Hibernate will be essential for managing data persistence and ensuring seamless database interactions. Additionally, your experience with RESTful web services will enable you to integrate various APIs effectively, enhancing the functionality of the applications. Preferred skills such as MongoDB and AJAX will further empower you to build modern, responsive applications that meet the evolving needs of our clients.

Java Web Developer

<h3>Job Description</h3>
Job DescriptionAbout Us
Odeko is on a mission to champion your neighborhood cafes, coffee shops, and other establishments through technology. Whether we're saving small business owners hours every week with our tech-based operating platform, reducing CO2 emissions by consolidating deliveries, or developing a user experience that makes every new customer feel like a regular, Odeko supports our small business partners from open to close. Local coffee shops and cafes are the backbone of any given community, and we're here to help manage the day-to-day tasks with a platform so intuitive, it's kinda like magic.
The Odeko team is diverse, passionate, and innovative. Our 400+ employees are spread across numerous departments and business lines, but are single-minded in our mission to develop technology to support the many needs of our customers. We believe that small businesses need support now more than ever, and that Odeko is uniquely positioned to provide that support.
Full Stack Software Engineering at Odeko:
At Odeko, a Senior Full Stack Software Engineer is responsible for the creation of experiences that deliver value to our users. Our full stack engineers work across all levels of the tech stack. Through our engineers we are constantly innovating and improving how small businesses and their supply chains work. Full stack engineers at Odeko are curious, comfortable working independently, technically competent, energized by building, able to drive projects end to end and attuned to stakeholders' needs.
How Full Stack Engineers make an impact:
Full stack engineers:
<ul>
<li>Build, optimize and scale products and services for cafe owners, vendors and coffee drinkers. They have a lot of autonomy in the implementation of these critical services — we value results over process.</li>
<li>Prototype new ideas and iterate fast towards the best customer experience for cafes and users.</li>
<li>Interact with the stakeholders of our products such as Product, Design, Marketing and Operations.</li>
<li>Serve as a technical resource and engineering mentor for other developers.</li>
</ul>
Our tech stack comprises Ruby/Rails, React Native/Web (Typescript/JavaScript), Federated GraphQL, and Kafka all on top of Kubernetes, Docker and AWS in a microservices oriented architecture. Netsuite &amp; Vue are nice to haves. We try to pick the right tool for every job, but we're willing to experiment and learn.
Daily Work of a Full Stack Engineer:
<ul>
<li>You build and support mission-critical production applications.</li>
<li>You live and breath the full product lifecycle, from idea to maturity, and have initiative to continue what works and to fix what doesn't.</li>
<li>You actively design, architect, implement and test full-stack development over our polyglot tech stack.</li>
<li>You collaborate on solutions with others, both inside and outside of Engineering.</li>
<li>You take an analytical but pragmatic approach to problem solving.</li>
<li>You architect systems for improving scalability and maintainability across our codebase.</li>
<li>You deliver high-quality software on time.</li>
<li>You proactively research If you don't know something</li>
</ul>
This is an L3 role. Compensation is between $130,000 - $170,000 DOE
What you'll love about Odeko:
<ul>
<li>Fast-paced environment and growth opportunities - plenty of room for you to directly impact the company and enhance your career!</li>
<li>Competitive compensation, healthcare benefits, and opportunity for equity</li>
<li>Other great perks - Full lists of benefits available upon request</li>
</ul>
Odeko is proud to be a diverse, equitable, and inclusive employer. We encourage all to apply regardless of educational background, race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender, gender identity or expression, or veteran status.

US - Senior Full Stack Software Engineer

<h3>Job Description</h3>
Job Description
Job Title: Senior Full Stack Web Engineer (Angular / Java / Spring)
Location: White Plains, NY
Rate: 110,000 - 135,000/year
Employment Type: Full time, direct hire. (Not eligible for 3rd party or C2C)
Overview:
We are seeking a highly skilled Senior Full Stack Web Engineer with a strong background in Angular, Java, and Spring technologies. The role will be approximately 60–70% backend development and 30–40% front-end development, and includes DevOps support, legacy modernization, and cloud migration efforts.
This engineer will contribute to major digital transformation projects focused on e-commerce, direct-to-consumer platforms, and internal servicing tools. You'll be part of a collaborative Agile team supporting large-scale applications used by millions of customers and internal stakeholders.
Key Responsibilities:
<ul>
<li>Deliver incremental web development changes using Angular, Java, and Spring across multiple Agile teams.</li>
<li>Participate in the modernization and transformation of legacy WebSphere-based applications.</li>
<li>Support Azure cloud migration and ongoing on-premise system operations.</li>
<li>Contribute to the planning and execution of digital servicing and e-commerce capabilities, impacting lead generation and insurance application processing.</li>
<li>Assist in DevOps tasks, including CI/CD support using Maven, Gradle, and automated pipelines.</li>
<li>Write and maintain scalable, efficient, and testable code across the full stack.</li>
<li>Collaborate with 5–7 team members using Agile frameworks including Scrum, Kanban, and XP.</li>
<li>Adhere to secure coding practices, accessibility standards, and enterprise policies.</li>
<li>Mentor and support team members while contributing to sprint planning and backlog management.</li>
<li>Maintain documentation for development, testing, and operational processes.</li>
</ul>
Tech Stack &amp; Tools:
<ul>
<li>Frontend: Angular, CSS, HTML</li>
<li>Backend: Java, Spring, REST APIs</li>
<li>Legacy Stack: WebSphere</li>
<li>DevOps: Azure DevOps, Maven, Gradle</li>
<li>Cloud: Azure (migration and integration), On-Prem infrastructure</li>
<li>Other Tools: JIRA, Cucumber, GIT, Jenkins (or similar)</li>
</ul>
Required Qualifications:
<ul>
<li>Master’s degree in Computer Science or a related field (or equivalent experience and certifications).</li>
<li>5+ years of full stack web development experience with Angular and Java/Spring.</li>
<li>3+ years of experience working on large-scale, consumer-facing platforms.</li>
<li>Experience with Agile environments</li>
<li>Experience with DevOps support, including CI/CD automation, testing, and deployments.</li>
<li>Hands-on experience with on-prem and Azure environments.</li>
<li>Familiarity with containerization and legacy application transformation.</li>
</ul>
Preferred Qualifications:
<ul>
<li>Experience in the life insurance, e-commerce, or regulated industries.</li>
<li>Strong understanding of scalable architecture, secure development practices, and performance optimization.</li>
<li>Excellent communication, collaboration, and mentoring skills.</li>
</ul>

Senior Full Stack Java Developer

<h3>Job Description</h3>
Job Description
Desktop Support Technician
• 8-5 Monday-Friday, no on call
• Support of Windows OS/Microsoft Office Suite in an enterprise environment with direct interactions with the end user.
• Maintains, analyzes, troubleshoots, and repairs computer systems, hardware and computer peripherals.
• Desktop and Network Support
• Ability to setup, configure and add all hardware.
• Assist Corporate Desk Side Support technicians with large IMAC’s.
• Documents, maintains, upgrades or replaces hardware and software systems.
• Supports and maintains user account information including rights, security and systems groups.
• Trains employees, identifies, analyzes, and repairs product failures, orders and replaces parts as needed.
• Determines and recommends which products or services best fit the customers' needs.
• Imaging and image recovery
• Experience doing break / fix repairs on desktops, laptops
• Install / Re-install various software packages and updates
• WiFi and VPN connections; Support of wireless devices
• GREAT Customer Service skills
Company DescriptionWe are committed to delivering exceptional services and professionals with proven work ethics and processes. Provide an exceptional client experience Deliver on our commitments Build trust by thinking and acting with integrity Create an environment that inspires innovation 
<h3>Company Description</h3>
We are committed to delivering exceptional services and professionals with proven work ethics and processes.\r\nProvide an exceptional client experience\r\nDeliver on our commitments\r\nBuild trust by thinking and acting with integrity\r\nCreate an environment that inspires innovation

Desktop Support Technician II

<h3>Job Description</h3>
Job Description
About the Role:
Our client, a leading enterprise organization, is seeking an enthusiastic and detail-oriented Desktop Support Technician to join their onsite IT Depot team in Rochester. This critical role supports the preparation and deployment of IT hardware—including laptops and desktops—for multiple business units. &nbsp;
Key Responsibilities:
<ul>
<li>
Shipping &amp; Receiving:
<ul>
<li>
Receive incoming IT equipment and verify contents against shipping documentation.
</li>
<li>
Prepare and package systems for outgoing delivery according to internal standards.
</li>
</ul>
</li>
<li>
Asset Inventory Management:
<ul>
<li>
Track and update inventory of hardware assets using internal asset management tools.
</li>
<li>
Tag and log devices with appropriate asset IDs for traceability.
</li>
</ul>
</li>
<li>
Device Imaging &amp; Configuration:
<ul>
<li>
Execute scripted imaging processes for laptops and desktops.
</li>
<li>
Ensure devices are configured according to company specifications and standards.
</li>
</ul>
</li>
<li>
Depot &amp; Break/Fix Support:
<ul>
<li>
Maintain depot organization and cleanliness.
</li>
<li>
Support hardware diagnostics and minor repairs under supervision.
</li>
</ul>
</li>
<li>
Ticketing &amp; Documentation:
<ul>
<li>
Use ticketing systems (e.g., ServiceNow, Remedy, or equivalent) to log, update, and resolve assigned tasks.
</li>
<li>
Document processes, issues, and equipment status accurately.
</li>
</ul>
</li>
</ul>
Required Skills &amp; Qualifications:
<ul>
<li>
1+ years of IT support or warehouse logistics experience in a technical environment.
</li>
<li>
Basic knowledge of Windows operating systems and PC hardware components.
</li>
<li>
Familiarity with scripted imaging tools or software deployment processes.
</li>
<li>
Experience with ticketing systems (e.g., ServiceNow, JIRA, BMC).
</li>
<li>
Strong attention to detail and ability to follow procedures precisely.
</li>
<li>
Ability to lift and move equipment up to 50 lbs as needed.
</li>
<li>
High school diploma or equivalent; relevant certifications (e.g., CompTIA A+) are a plus.
</li>
</ul>
Preferred Attributes:
<ul>
<li>
Excellent organizational skills and a proactive attitude.
</li>
<li>
Good communication skills and ability to work in a team-based environment.
</li>
<li>
Prior experience in a depot, staging, or IT logistics setting is a strong advantage.
</li>
</ul>
Company DescriptionF2OnSite is the fastest growing IT field services company in the United States, with hundreds of employee technicians in over 40 states. F2 OnSite performs service on computers, printers, point of sale systems, servers and other hardware technologies - including installations, migrations, deployments and break/fix. Learn more at F2onsite.com. WHAT WE DO: Our focus is Hardware: Desktops, Laptops, Servers, Printers, POS systems, and LCDs. We have hundreds of team members across the US who work Onsite at customer locations - providing hardware break/fix services, migrate data, install computers, move printers, install/fix servers and POS systems. We close thousands of service calls each week, and do whatever it takes to get our customers up and running again. We specialize in all types of technology, projects, desktop support and more. 
<h3>Company Description</h3>
F2OnSite is the fastest growing IT field services company in the United States, with hundreds of employee technicians in over 40 states. F2 OnSite performs service on computers, printers, point of sale systems, servers and other hardware technologies - including installations, migrations, deployments and break/fix. Learn more at F2onsite.com.\r\n\r\nWHAT WE DO: Our focus is Hardware: Desktops, Laptops, Servers, Printers, POS systems, and LCDs. We have hundreds of team members across the US who work Onsite at customer locations - providing hardware break/fix services, migrate data, install computers, move printers, install/fix servers and POS systems. We close thousands of service calls each week, and do whatever it takes to get our customers up and running again. We specialize in all types of technology, projects, desktop support and more.

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