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field_job_experience

job_organization_name

city

state

<h3>Job Description</h3>
Job DescriptionBenefits: 
<ul>
<li>Opportunity for advancement</li>
<li>Training &amp; development</li>
<li>Wellness resources</li>
</ul>
 ROLE DESCRIPTION: As an associate with our agency location, you will generate the kind of exceptional customer experiences that reinforce growth and focus on customer service and retention. Your attention to detail, customer service skills, and desire to help people make you a fit. You will enhance your career while resolving customer inquiries, coordinating with other agency team members, and anticipating the needs of the community members you support. We look forward to connecting with you if you are the ideal customer-focused and empathetic team member we are searching for. We anticipate internal growth opportunities for especially driven and sales-minded candidates. RESPONSIBILITIES: 
<ul>
<li>Manage customer inquiries and resolve issues.</li>
<li>Maintain customer records and update information as needed.</li>
<li>Assist with customer retention strategies.</li>
<li>Coordinate with other team members to ensure customer satisfaction.</li>
</ul>

Customer Relations Representative - State Farm Agent Team Member

<h3>Job Description</h3>
Job Description
Reid Accountants + Advisors, is hiring! Reid Accountants + Advisors is an independent, full-service accounting and advisory firm specializing in accounting and consulting services for businesses and individuals. We currently have offices in Long Island, NYC and White Plains. Join a rapidly growing organization with a strategic vision and dynamic plan
We are seeking an experienced Level II IT Support Technician to join our team. The ideal candidate will be responsible for providing technical assistance and support related to computer systems, hardware, and software for our organization. This includes handling incoming help requests via telephone and ticketing system, documenting user information, and collaborating with the IT Director to resolve technical issues. The role requires strong analytical and problem-solving skills, excellent communication, and a customer-oriented mindset.
Key Responsibilities:
<ul>
<li>
Field incoming help requests from end users via both telephone and ticketing system.
</li>
<li>
Document all pertinent end user identification information, including name, contact information, and nature of problem or issue
</li>
<li>
Works with the IT Director to resolve technical problems with desktop computing equipment and software
</li>
<li>
Utilize remote control software to remotely troubleshoot and fix user problems for other offices
</li>
<li>
Install, configure, and maintain laptops, desktops, and printers according to firm specific
</li>
<li>
Support various software packages including Microsoft Office for Windows, anti-virus, backup, email clients, email servers, ActiveSync, VPN client, Adobe Products, Internet Browsers and various tax and engagement software
</li>
<li>
Escalate IT issues when necessary
</li>
<li>
Help maintain inventory logs
</li>
<li>
Provide clear &amp; concise information through written and verbal communications
</li>
<li>
Evaluate documented resolutions and analyze trends for ways to prevent future problems
</li>
<li>
Build rapport and elicit problem details from help desk customers
</li>
<li>
Record, track, and document the help desk request problem-solving process, including all successful and unsuccessful decisions made, and actions taken, through to final resolution
</li>
<li>
Learn software and hardware used and supported by the organization
</li>
<li>
Perform hands-on fixes at the desktop level, including installing and upgrading software, installing hardware, implementing file backups, and configuring systems and applications
</li>
<li>
Performing preventative maintenance, including checking and cleaning of workstations, printers, and peripherals
</li>
<li>
Test fixes to ensure problem has been adequately resolved
</li>
<li>
Perform post-resolution follow-ups to help requests
</li>
<li>
Occasional travel to branch offices required
</li>
<li>
After-hours and weekend on-call support required (rotation)
</li>
<li>
On premise, Saturday support required during busy season, January 1st through April 15th (rotation)
</li>
<li>
Lifting and transport of computers and peripherals.
</li>
</ul>
Qualifications and Requirements:
<ul>
<li>
Formal Education &amp; Certification: A+ is preferred and ITIL Foundation is preferred.
</li>
<li>
Expert knowledge of computer hardware, desktop and server operating systems.
</li>
<li>
Application support experience with Group Policy and Microsoft Office.
</li>
<li>
Application support experience with, CCH Axcess, ProFX Engagement, Thomson GoFileRoom, UltraTax and QuickBooks is preferred.
Experience with:
</li>
<li>
Exchange is preferred.
</li>
<li>
BYOD/MDM and ActiveSync Server are a plus.
</li>
<li>
Active directory including creating, maintaining, deleting users and groups.
</li>
<li>
Accounting Firm is preferred.
</li>
<li>
Proficient with DNS and DHCP.
</li>
<li>
Solid understanding of wireless technologies, corporate networks and connectivity between users and servers.
</li>
<li>
Must be willing to work outside of normal business hours when necessary and extra hours during the busy seasons.
</li>
<li>
Exceptional interpersonal skills, with a focus on rapport-building, listening, and questioning skills.
</li>
<li>
Proven analytical and problem-solving abilities.
</li>
<li>
Ability to effectively prioritize and execute tasks in a high-pressure environment.
</li>
<li>
Strong documentation skills.
</li>
</ul>
Job Type: Full-time
Schedule: Monday – Friday, 9:00AM – 5:30PM
Work Location: In person only
Ability to commute/relocate: New York, NY: Reliably commute or planning to relocate before starting work (Required)
This position operates as part of a US East Coast-based team, with typical working hours aligning with EST to facilitate effective collaboration.
We are excited to invite talented individuals to join our dynamic team! This position offers a competitive salary range of $85K – $95K annually, commensurate with experience and qualifications.
In addition to a rewarding career, we provide a robust benefits package, including:
<ul>
<li>
Health, Dental, and Vision Insurance (with options for fully paid employee only coverage for health and dental)
</li>
<li>
Company-Paid Life and Long Term Disability Insurance
</li>
<li>
Ancillary Benefits such as supplemental life insurance and short-term disability options
</li>
<li>
Classic Safe Harbor 401(k) Plan with employer contributions
</li>
<li>
Opportunities for professional growth, learning, and development including access to Becker and LinkedIn Learning
</li>
</ul>
We are committed to fostering a supportive and inclusive workplace where every team member can thrive. Apply today to be part of a company that values its people and their contributions!
“Reid Accountants + Advisors”, an independent member of the Crete Professionals Alliance, is the brand name under which Reid CPAs, LLP and Reid Tax &amp; Advisory Services, LLC and its subsidiary entities provide professional services. Reid CPAs, LLP and Reid Tax &amp; Advisory Services, LLC (and its subsidiary entities) practice as an alternative practice structure in accordance with the AICPA Code of Professional Conduct and applicable laws, regulations, and professional standards. Reid CPAs, LLP is a licensed independent CPA firm that provides attest services to its clients, and Reid Tax &amp; Advisory Services, LLC, and its subsidiary entities provide tax and business consulting services to their clients. Reid Tax &amp; Advisory Services, LLC, its subsidiary entities, and Crete Professionals Alliance are not licensed CPA firms. The entities falling under the Reid Accountants + Advisors brand are independently owned and are not liable for the services provided by any other entity providing the services under the Reid Accountants + Advisors brand. Our use of the terms “our firm” and “we” and “us” and terms of similar import, denote the alternative practice structure conducted Reid CPAs, LLP and Reid Tax &amp; Advisory Services, LLC.
Crete Professionals Alliance is an equal opportunity employer, considering all applicants for employment regardless of race, color, religion, sex, gender identity, pregnancy, national origin, ancestry, citizenship, age, marital status, physical disability, sexual orientation, genetic information, or any other characteristic protected by state of federal law.
#LI-LC1

Level II IT Support Technician

<h3>Job Description</h3>
Job Description
Job Summary:
Regional Coordinator at Fllat will play a pivotal role in ensuring the seamless functioning of our co-living communities. Regional Coordinator will be responsible for successful completion of day-to-day operations and maintaining our commitment to excellence in customer satisfaction. This role offers the opportunity to shape the living experiences of our residents, contribute to the growth of our brand, and be part of a team that is passionate about delivering the best.
Key Responsibilities:
1.&nbsp; &nbsp;Administrative Engagement
- &nbsp; &nbsp;&nbsp;&nbsp;&nbsp; Carry out operational policies and procedures set by city/regional manager to optimize efficiency and resident well-being
- &nbsp; &nbsp;&nbsp;&nbsp;&nbsp; Promote and protect the Fllat brand
- &nbsp; &nbsp;&nbsp;&nbsp;&nbsp; Oversees different buildings in requiring mobility, with no permanent office.&nbsp;
2. &nbsp;&nbsp;&nbsp; Resident Engagement:
- &nbsp; &nbsp;&nbsp;&nbsp;&nbsp; Ensuring that rooms and units are kept in a clean and deficiency free condition, taking steps to rectify if not so
- &nbsp; &nbsp;&nbsp;&nbsp;&nbsp; Monitor and enhance resident satisfaction, promptly addressing concerns and ensuring a positive living experience.
- &nbsp; &nbsp;&nbsp;&nbsp;&nbsp; Visiting properties and quality control of the apartments.
&nbsp;&nbsp;&nbsp;&nbsp; 3. Property Management:
- &nbsp; &nbsp;&nbsp;&nbsp;&nbsp; Develop and build positive relationships with residents, tenants, and guests.
- &nbsp; &nbsp;&nbsp;&nbsp;&nbsp; Communicate with reception services to coordinate and plan the allocation of accommodation.
- &nbsp; &nbsp;&nbsp;&nbsp;&nbsp; Get involved in the building and refurbishment of residential accommodation.
&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; 4. Collaboration:
- &nbsp; &nbsp;&nbsp;&nbsp;&nbsp; Collaborate with cross-functional teams to ensure effective communication and implementation of company strategies.
- &nbsp; &nbsp;&nbsp;&nbsp;&nbsp; Effective coordination and good communication with the booking, finance, support and legal departments.
&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; 5. Compliance and Safety:
- &nbsp; &nbsp;&nbsp;&nbsp;&nbsp; Inspect the accommodation to ensure that hygiene and health and safety regulations are met, carrying out risk assessments as necessary.
- &nbsp; &nbsp;&nbsp;&nbsp;&nbsp; Ensure the smooth running of accommodation facilities, including the safety and wellbeing of guests, tenants, and residents.
&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; 6. Leasing &amp; Room Renting
-&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Help ensure the successful and timely leasing of all available rooms in your region, working towards Fllat’s target of 100% occupancy
-&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Assist with lead generation efforts on Facebook Marketplace, schedule and conduct showings and follow ups, follow the direction of the city manager to maintain high occupancy levels
-&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Reporting responsibilities on showings completed, follow ups sent, feedback received, and bookings achieved to manager
Working Hours: Part-time/full-time

Regional Coordinator

<h3>Job Description</h3>
Job DescriptionBenefits: 
<ul>
<li>401(k)</li>
<li>401(k) matching</li>
<li>Health insurance</li>
</ul>
 About Savory Savory is a full-service, boutique hospitality firm on a mission to elevate the corporate dining experience, making it fresher and more reliable with a focus on quality food experiences and hospitality excellence. At Savory, we have a common thread that resonates through everything we do: PASSION! We are passionate about the creation of our menus, where our food comes from, and, most importantly, were passionate about our people and the hospitality we show to our clients, our vendors, and each other. Our rapid growth has prompted us to seek qualified individuals who will add a positive impact to our team and help shape the future of Savory. About the role The Client Services Coordinator at Savory plays a key role in facilitating smooth operations for our client-facing teams. In this role, you will be at the heart of our day-to-day operations, providing crucial support to ensure the smooth functioning of our organization. Our ideal candidate is highly organized, proactive, and capable of handling a dynamic administrative workload. This position has the opportunity to support and liaise across teams within an ever-evolving and multi-faceted corporate hospitality firm. This role is a key addition to our growing team. Here are some examples of the primary responsibilities of our Client Services Coordinator: 
<ul>
<li>Creating, reviewing, and processing client orders in our catering software, Flex.</li>
<li>Manage a diverse array of administrative tasks, including monitoring shared inboxes, scheduling meetings, completing daily and weekly reporting, and maintaining accurate records.</li>
<li>Drive all back-end processes for smooth client operations (obtaining liquor licenses, ordering from third-party vendors, coordinating COIs, etc.).</li>
<li>Respond promptly to inquiries and requests from all internal teams, demonstrating professionalism and exceptional hospitality at every turn.</li>
<li>Assist with the preparation of reports, presentations, and other documents as requested, ensuring accuracy and attention to detail.</li>
<li>Collaborate closely with the Client Services team to streamline processes and optimize efficiency.</li>
<li>Adapt quickly to changing priorities and deadlines, demonstrating flexibility and resilience.</li>
<li>Other duties as assigned.</li>
</ul>
 What were looking for At Savory, our people are at the heart of everything we do. Were a tight-knit team of passionate, innovative culinarians who strive to live our values every day: authenticity, curiosity, collaboration, solutions, and community. Your experience should show us the following: 
<ul>
<li>A passion for hospitality, food, and beverage! Experience in the food and beverage industry is a plus</li>
<li>Strong time management skills and keen attention to detail</li>
<li>Proficient in Microsoft Office Suite, Outlook, and Teams</li>
<li>Excellent, clear communication skills, written and verbal</li>
<li>Flexibility and comfort with shifting priorities and multitasking in a growth-focused, client-driven environment</li>
<li>A hospitable nature with the ability to stay calm and collected under pressure</li>
<li>Relationship and team-building skills</li>
<li>Experience with catering software (Flex Catering) is a plus; willing to train the right candidate!</li>
</ul>
 In addition to a growth-focused work environment, our talented team enjoys: 
<ul>
<li>Competitive hourly rate ($22.00 - $24.00), depending on experience</li>
<li>Eligibility for company-sponsored medical plans, including health, dental, and vision insurance for full-time employees after 30 days</li>
<li>Flexible Spending Account (FSA) and transit enrollment</li>
</ul>

Client Services Coordinator

<h3>Job Description</h3>
Job Description
 
Compensation Includes
-$18.00-19.00/hr
-Tip potential (recommended tip $15.00)
-$2.00 pay differential on Saturdays and Sundays
Have you ever dreamed of joining a team that is reinventing professional skincare? Have you ever wanted to support a business from the ground up? Is it your goal in life to make a difference in people's lives, every single day? Meet Glowbar.
About us:
Glowbar is a skincare company with a people-centric mentality. Our singular mission is to help people feel confident in their skin, so we created the first-to-market, custom, 30-minute facial experience to make skincare more accessible, efficient, and effective. Each studio is equipped with expert estheticians who provide professional-grade results at an affordable price-point.
After launching in New York City in 2019, Glowbar has quickly scaled with locations across the northeast with national expansion on the horizon. As we continue to grow, we aim to maintain the special glow that sets us apart from traditional spas.
Culture:
We are a team of hardworking and passionate individuals who are dedicated to helping people take care of their skin. Our team embodies our shared core values, and we aim to create a safe and supportive environment for everyone at Glowbar. We integrate these values into our everyday practices, and are culture carriers that pride ourselves on being:
<ul>
<li>Driven: We are goal-oriented, and results focused</li>
<li>Outgoing: We are passionate about our team and clients in everything we do</li>
<li>Problem Solving: We are scrappy problem solvers considering every option</li>
<li>Enthusiastic: We are warm and lead with positivity</li>
<li>Self-Aware: We understand our impact on others</li>
<li>Trustworthy: We are dependable and depended upon. We are strongest when we work together.</li>
</ul>
Role: 
Glowbar is seeking passionate, service-oriented, and collaborative estheticians who believe in a “customer-first” mentality to be a part of our founding team! Our estheticians will be continuously empowered to use their client-oriented gut to make decisions. As long-term team members, Glowbar estheticians are also collaborative team members, with a mind geared towards testing and learning to set a new standard for skincare.
This means you...
<ul>
<li>Are dedicated to helping people take care of their skin</li>
<li>Believe that esthetics is a career, and not just a job</li>
<li>Are a team player</li>
<li>Have an entrepreneurial and positive spirit</li>
<li>Value honesty and integrity in the workplace</li>
<li>Always seek to improve personal performance</li>
<li>Are professional</li>
<li>Know how to market and bring existing and new clients coming back</li>
</ul>
Responsibilities include (but are not limited to):
Care for your clients:
<ul>
<li>Provide a friendly, compassionate environment, deep product/protocol knowledge and honest advice</li>
<li>Complete each Glowbar treatment in 30 minutes. No more, no less</li>
<li>Complete client notes in Glowbar Admin during every treatment</li>
<li>Ensure each client receives an extraordinary skincare treatment for their individual needs and goals, including but not limited to extractions, dermaplaning, LED light therapy, high frequency, ect.</li>
<li>Walk client through the why and benefits of each step of treatment</li>
<li>Educate clients about products and provide at-home routine suggestions using “Seal the Deal"</li>
<li>Achieve (or exceeds!) monthly product sales targets by thoughtfully educating clients about products and personalized at-home routine suggestions</li>
</ul>
Care for our team:
<ul>
<li>Provide feedback to management on progress and challenges and suggestions</li>
<li>Collaborate with fellow estheticians on best practices, client needs, and opportunities to improve the client experience</li>
<li>Complete treatment room checklist after every shift to set up next Esthetician for success</li>
<li>Log inventory replenishment accurately and consistently</li>
<li>Enhance and uphold standards, policies &amp; procedures through various means of communication</li>
<li>Participate in events onsite/offsite</li>
</ul>
REQUIREMENTS:
<ul>
<li>Valid (temporary or permanent) state Esthetics License</li>
<li>1+ years experience as a licensed esthetician at a busy spa/salon with a proven track record of excellence in esthetics</li>
<li>Maintains an average of at least $1,000 product sales per month</li>
<li>Must love hospitality and interacting with customers</li>
<li>Must have the flexibility to work a non-traditional schedule - must have weekend, holiday, and some early morning/midday/late evening weekday availability</li>
<li>Full-time requires 5 days of open availability, including both weekend days</li>
<li>Part-time requires 3 days of open availability, including one weekend day</li>
<li>Weekend only requires open availability Saturday and Sunday every week</li>
<li>Strong understanding of salon standards, policies and procedures</li>
<li>Must be a forward-thinking problem solver with a strong work ethic who has compassion for employees and clients</li>
<li>Passion for beauty, skincare, learning and trying new things everyday</li>
<li>Established clientele a plus!</li>
</ul>
Working Conditions:
 At Glowbar, our studios are active, client-focused environments — and we want you to know what’s involved behind the scenes. Here’s what you can expect physically in this role:
<ul>
<li>Frequent standing, walking, and movement throughout the entire shift</li>
<li>Bending, reaching, twisting, and lifting (up to 15 pounds) — including merchandise, laundry, and back-of-house supplies</li>
<li>Climbing up and down stairs during shift operations</li>
<li>Remaining mobile and on your feet for the full duration of your shift (shift lengths may vary)</li>
<li>Exposure to varying temperatures and humidity levels, particularly in laundry or supply areas</li>
<li>Performing operational tasks such as restocking, organizing supplies, and light cleaning</li>
<li>Required to work weekends, evenings and holiday to support our client demand</li>
</ul>
Perks we are really proud to offer:
Physical and mental health, personal development and work-life balance are key to growth and well-being. In addition to our generous pay rates, our comprehensive benefits extend well beyond the average and are valued at close to $10k annually. We want you to be your best self both in and outside of our studios and we are proud to offer a variety of generous benefits to support this, which can include...
<ul>
<li>Medical dental and vision insurance largely paid for by Glowbar</li>
<li>Paid Time Off</li>
<li>FT hourly- 40 hours of vacation with carryover</li>
<li>Paid Sick Leave</li>
<li>Paid Holidays</li>
<li>$2 pay differential (Saturday/Sunday)</li>
<li>Net Promotor Score (NPS) Bonus- up to $1,000 quarterly</li>
<li>Short and Long Term Disability Insurance</li>
<li>Life Insurance</li>
<li>Commuter benefits</li>
<li>Accident and Critical Illness Insurance</li>
<li>Employee Assistance Program (EAP)</li>
<li>Annual Glowbar Membership with 2 guest passes</li>
<li>Employee discounts on retail product</li>
<li>Community giveback</li>
<li>Friends and family discounts</li>
<li>Team member referral bonuses</li>
<li>Career advancement and continuing education opportunities</li>
<li>Discounts at a vast array of lifestyle brands, services restaurants, theme parks and more????</li>
</ul>
Compensation: $18-19/hour
Supplemental pay: Bonus and tips

Prospect Heights Esthetician

<h3>Job Description</h3>
Job Description
Who We Are
Spot &amp; Tango is an innovative pet health &amp; wellness brand that delivers personalized meal plans on a subscription basis. Our recipes are developed by leading animal nutritionists, and are made with only real, human-grade ingredients... and nothing artificial! We have lofty goals (to make every dog in the country healthier, and every pet parent happier!) and we are looking for the right people to help us get there. This is an exciting opportunity to join a VC-backed, high-growth, e-commerce startup and have an outsized impact in an extremely fast-paced environment. Plus, you get to think about dogs all day!
The Role
The CX Specialist is a key role within our CX team, that will focus on handling sensitive and complex interactions and piloting new efforts to drive sales and retention. It's an exciting opportunity for a customer service professional to help shape the future of our CX strategy and make a significant impact on our company's growth and success.
As a CX Specialist at Spot &amp; Tango, you'll create effortless experiences for everyone who reaches out to our team through timely, attentive, and authentic interactions. Your ability to connect with our customers, understand their unique needs, and provide meaningful solutions will shape relationships between Spot &amp; Tango and our customers. You'll also work closely with other departments to advocate for improvements to the overall customer experience, and be the eyes and ears of the brand. 
Responsibilities: 
<ul>
<li>Deliver personalized and effortless interactions through inbound and outbound phone contacts, SMS, email, and chat conversations. Build a strong rapport with customers and maintain positive and professional relationships </li>
<li>Become an expert in our products, services, and internal systems to provide efficient and effective support to customers</li>
<li>Share insights from customer interactions with your colleagues including CX Managers and other cross-functional leaders; advocating for changes to improve our service, streamline our processes, and better serve our customers</li>
</ul>
Qualifications: 
<ul>
<li>A minimum of 1 year of experience in a contact or call center, or a related field; experience working with D2C subscription businesses or in the pet industry is a plus</li>
<li>Excellent communication skills, both written and verbal, and a high level of comfort in engaging with customers over the phone</li>
<li>A knack for building rapport with people quickly and easily </li>
<li>Strong problem-solving skills and the ability to think on your feet</li>
<li>Proven ability to de-escalate and transform unhappy customers into satisfied advocates</li>
<li>Eager to learn, grow, and develop your professional skills</li>
<li>Resilience and a positive attitude to overcome the daily challenges that come with a customer-facing role</li>
<li>The ability to thrive in a fast-paced environment and balance multiple priorities</li>
<li>Believe in customer service as a growth driver and brand differentiator</li>
<li>Dog lovers are a plus! </li>
</ul>
This opportunity is a full-time role of 40 hours per week, with a market-competitive hourly compensation and benefits package. Weekend staffing may be required. 
You must have access to a quiet space suitable for confidential conversations.
Spot &amp; Tango is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.

Customer Experience Specialist

<h3>Job Description</h3>
Job Description
About MCU:
At Municipal Credit Union, we believe that an incredible culture helps create a happy and motivated team that works hard to achieve the best results for themselves and their members. For more than 100 years, MCU has provided affordable financial products and convenient services to a membership base that is now comprised of over 600,000 individuals. With each new generation we have the pleasure of interacting with, we maintain the credit union promise of people helping people.
Our Mission:
To help hard-working New Yorkers build better tomorrows
Our Vision:
Be New York's most loved financial institution by helping our members build their best financial futures
Overview: Answer incoming service calls ensuring first-call resolution; perform member inquiries and transactions while providing the highest quality member experience. Operate within a high volume call environment to perform a basic transactional and/or support duties with a high degree of accuracy and in accordance with MCU policies and procedures.
Responsibilities:
Specific duties include, but are not limited to, the following: 
<ul>
<li>Ensure excellent member service; every call, every time</li>
</ul>
<ul>
<li>Answer inbound member requests via member call-ins; queue assignment based on knowledge, skills and abilities. </li>
<li>Perform more complex member transactions and inquiries (releasing check holds, debit and credit card inquiries/disputes, address and phone change, answering loan documentation inquiries, account research, payment requests, account resolution inquiries, online banking requests, fee refund requests, etc.) </li>
<li>Perform outbound calls as needed (member call back queue, as requested for follow-up, may follow-up on member referrals, etc.) </li>
<li>Properly log and track all incoming calls and member contact; ensure wrap up codes properly correspond to member requests. </li>
<li>May document more complicated service transactions required by separation of duties to be performed by a partner department (i.e. MAS or ACH processing). Ensure proper documentation and routing of the request. </li>
<li>Meet/exceed set Contact Center metrics and service goals (i.e. call quality, average talk time, hold time, member wait time, productivity requirements, etc.) </li>
<li>Maintain comprehensive knowledge of MCU products and services. </li>
<li>Maintain comprehensive knowledge of credit union policies and procedures as well as applicable rules and regulations and how they apply to MCUs Contact Center environment. </li>
<li>Cross-sell additional products and services to best fit member need(s). </li>
<li>Cross-train more complex servicing transactions and service such as online banking requests and troubleshooting, member email, existing and pending loan questions, etc. </li>
<li>May train new MSRs for basic transactions and inbound service calls. </li>
<li>Back up other queues as necessary (general queue and queues less complex, when call volume dictates). </li>
<li>May help answer member emails or chats, as necessary </li>
<li>Adhere to all regulatory compliance training inclusive of BSA/AML/OFAC and overall BSA/AML/OFAC compliance </li>
<li>Perform other duties as required</li>
</ul>
Requirements:
<ul>
<li>1-2 years’ Call Center experience </li>
<li>Retail banking experience is a plus </li>
<li>Availability to work overtime and Saturdays as required </li>
<li>Ability to work onsite for the first 6 months, then a hybrid model is implemented. </li>
</ul>

Competencies: 
<ul>
<li>Proficiency in Microsoft Office Suite </li>
<li>Excellent member service skills </li>
<li>Strong research and problem-solving skills </li>
<li>Excellent interpersonal, oral and written communication skills </li>
<li>Ability to multi-task; good time management skills </li>
<li>Highly ethical </li>
</ul>
Why you’ll be a good fit:
Our Core Values are an integral part of who we are and who we hire. By living our Core Values, every day, we continue to attract the best and brightest talent, achieve unsurpassed results and continuously challenge ourselves to be better than yesterday. These values are at the heart of our organization and within every teammate. To be a great fit, you’ll bring the following
Results - We are passionate about winning.
Agility - We proactively anticipate, respond and pivot to ensure MCU wins.
Integrity - We operate with the highest ethical standards and highest degree of honesty.
Belonging - We cultivate a culture of inclusion and teamwork.
Ownership - We take personal responsibility and hold ourselves accountable for the results.
 
What we can offer you:
Competitive compensation, medical and dental benefits.
401K with employer contribution
Flexible paid time off
We are committed to hiring, training, cultivating, promoting, and celebrating an environment where we have a welcoming and fulfilling place for all people to call home. Diversity of race, thought, sexual orientation, age, veteran status, religion, and disability will empower us to thrive as individuals, as teams, and as an organization. 
Municipal Credit Union (MCU) is an Equal Opportunity Employer. 
Municipal Credit Union provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.

Contact Center Member Service Rep. II

<h3>Job Description</h3>
Job Description
Visual Arts Activity Specialist for Elementary School Program, Ozone Park, Queens
(Part-Time Position) South Asian Youth Action (SAYA)
South Asian Youth Action (SAYA) is committed to providing its employees opportunities for growth in a supportive community environment. As an Activity Specialist, you will receive access to external opportunities and have considerable autonomy in designing and implementing new projects and curricula. With a school-day schedule and a generous benefits package, SAYA provides its employees a healthy work-life balance in a fast-growing youth development nonprofit.

SAYA: Belong. Grow. Thrive.

Organization Description:
South Asian Youth Action (SAYA) is an inclusive, South Asian-focused 501(c)3 youth development organization. Through our innovative, holistic approach, we work toward educational equity by providing opportunities and resources to less privileged New York City youth, ensuring they are empowered academically, emotionally, and socially to become engaged community members.
Established in 1996, SAYA provides valuable life skills and holistic, impactful programming to underserved New York City youth. As one of the first South Asian organizations created in the United States, SAYA is the only organization of its kind in the NYC metropolitan area providing inclusive and secular comprehensive youth development services while centering our community’s experiences. Today, SAYA provides programming at eight elementary, middle, and high schools in Queens and Brooklyn, along with our Elmhurst-based community center - serving a growing number of youths across all sites each year.
A key tenet of our work is cultivating vital social and emotional learning (SEL) skills such as belonging, confidence, and self-efficacy through intentionally designed, research-based curricula. Across our organization, services tailored for different age groups include leadership and identity development, academic support that bridges learning gaps, comprehensive college preparation, and activities that nurture creativity and build positive peer connections.
Position Summary:
The Visual Arts Activity Specialist will lead engaging, hands-on art classes for elementary school students (grades K–5) in an after-school program setting. The specialist will design and facilitate lessons that encourage creativity, self-expression, and exploration while being culturally aware and inclusive of diverse perspectives. Lessons will be differentiated to meet the varying skill levels, learning styles, and interests of students.

Reports to: Program Director
Compensation: $30-$45 an hour, commensurate with experience and qualifications. This is an in-person position for the school year from September through June with potential rehire for summer and the following year.

Responsibilities:
<ul>
<li>Supervise all activities to ensure the health, safety and well-being of program participants.</li>
</ul>
<ul>
<li>Plan and implement structured visual arts lessons (e.g., drawing, painting, sculpture, mixed media, cultural art forms) that are developmentally appropriate for K–5 students.</li>
<li>Incorporate cultural awareness by introducing students to a wide range of artistic traditions, practices, and artists from diverse backgrounds.</li>
</ul>
<ul>
<li>Facilitate purposeful activities that foster the development of new skills in youth in an engaging, creative and responsive manner.</li>
<li>Manage classroom and maintain positive learning environment.</li>
<li>Build positive relationships with youth and adults and serve as a role model with respect to demeanor, communication and overall attitude.</li>
<li>Ensure proper care of all spaces and materials, organize room and report any misused or damaged materials to the Program Director.</li>
<li>Complete and submit in a timely manner all program reports relative to this position, including but not limited to: supply request, lesson plans, incident reports, attendance, and timesheets.</li>
<li>Assist Program Coordinator with ordering and maintaining equipment and/or supplies.</li>
<li>Actively participate in training sessions, designated meetings and special events.</li>
</ul>

Qualifications: 
<ul>
<li>Experience teaching or facilitating visual arts activities with elementary-age children in school, camp, or community settings.</li>
</ul>
<ul>
<li>Minimum of 2 years of academic preparation in visual arts, or equivalent training.</li>
</ul>
<ul>
<li>Knowledge of a wide variety of visual art techniques, mediums, and traditions.</li>
</ul>
<ul>
<li>Knowledge and understanding of youth development, after school and public education.</li>
<li>Demonstrated ability to work collaboratively and manage multiple priorities, people and projects effectively.</li>
<li>Experience in providing individualized and group instruction to meet the needs of youth with various level of skills. </li>
<li>Experience designing and teaching courses to ensure youth success and supports youth-centered learning.</li>
<li>A genuine enthusiasm for developing professional skills through training opportunities and field practice.</li>
<li>Comply with School Age Child Care (SACC) requirements including background check and medical clearance.</li>
</ul>
Key Competencies
Ideal candidate will excel in the following areas:
<ul>
<li>Communication: The candidate will have the ability to communicate effectively with a broad range of people including youth, teachers, school administrations, parents, and other staff. They will be able to work as part of a team with the school community and other SAYA programs. They will be able to consider situations from multiple perspectives in order to avoid and manage conflict.</li>
<li>Flexibility: The candidate will be comfortable adapting to changing circumstances. They will be able to work with youth of various cultural and socioeconomic backgrounds.</li>
</ul>
SAYA is an Equal Opportunity Employer.

Visual Arts Activity Specialist-Elementary-Ozone Park

<h3>Job Description</h3>
Job Description
<ul>
<li>We have an opening for a full time&nbsp;FRONT DESK CLERK&nbsp;position.</li>
<li>Location: Delta One Lounge - Terminal 4 JFK International A, Jamaica, NY 11430 Note: online applications accepted&nbsp;only.</li>
<li>Schedule: Full time schedule. Must be available for closing shift. More details upon interview.</li>
<li>Requirement: Customer Service experience required.</li>
<li>Fixed Pay Rate:&nbsp;$22.00 per hour.</li>
</ul>
We Make Applying Easy!&nbsp; Want to apply to this job via text messaging?&nbsp; Text JOB to 75000 and search requisition ID number 1462303.&nbsp;
The advertised program is a conversational recruiting assistant that helps you apply to jobs with Compass Group. Message frequency varies. Message and data rates may apply. Text STOP to opt out or HELP for help. Terms and conditions:&nbsp;<a href="http://olivia.paradox.ai/moSkg" target="_blank">http://olivia.paradox.ai/moSkg</a>
&nbsp;
This position is eligible for an Employee Referral Bonus! If you know someone that is qualified for this role, please use the ‘job search’ in PeopleHub to refer your referral and email them a link to apply. Your referral will be able to apply by clicking the link in the email. You can check the status through your profile, accessible via Careers in PeopleHub, by clicking on ‘referral tracking.’ For Employee Referral guidelines, FAQs and the Compass Employee Referral Policy, email&nbsp;<a href="mailto:MyReferral@compass-usa.com" target="_blank">MyReferral@compass-usa.com</a>.&nbsp;
Become part of Restaurant Associates, the industry’s leading provider of dining and event catering for some of the nation's most prestigious museums, performing arts centers and corporations!&nbsp;Voted Glassdoor's Employee Choice Awards-&nbsp;Best Places to workThis is R/A&nbsp;!
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Job Summary
 Summary: Checks guests in and out of the hotel. Resolves challenges throughout guests' stays. Promotes hotel services and amenities to guests and upsells products. Essential Duties and Responsibilities: 
<ul>
<li>Welcomes and acknowledges each guest with a smile, eye contact and friendly greeting, using the guest's name when possible. </li>
<li>Anticipates guests' service needs by asking questions, listening to guest preferences and taking action when possible. </li>
<li>Speaks to guests and coworkers using clear, appropriate and professional language. </li>
<li>Answers telephones using appropriate etiquette, transfers calls to the right person or department; takes and relays messages. </li>
<li>Processes all guest check-ins by confirming reservations, assigning rooms and activating room keys. </li>
<li>Processes all payment types, including room charges and cash, check, debit and credit transactions. </li>
<li>Processes all check-outs; resolves issues related to late disputed charges. </li>
<li>Answers, records and processes guest calls, messages, requests, questions and concerns. </li>
<li>Follows up with guests to ensure issues have been met to their satisfaction. </li>
<li>Coordinates with Housekeeping to track readiness of rooms and report guest concerns. </li>
<li>Communicates parking procedures to guests, dispatch bell staff and valet staff as necessary. </li>
<li>Provides guests directions and information regarding the property and local points of interest. </li>
<li>Runs daily reports, identify any special requests and check reports for accuracy. </li>
<li>Assigns rooms according to guest request and preferences whenever possible. </li>
<li>Completes designated cashier and closing reports in the computer system. </li>
<li>Balances and drops receipts according to accounting specifications. </li>
<li>Practices safety standards at all times. </li>
<li>Complies with record retention, Standard Operating Procedures and daily responsibilities. </li>
<li>Performs other duties as assigned. </li>
</ul>
Associates at Restaurant&nbsp;Associates are offered many fantastic benefits.
Both full-time and part-time positions offer the following&nbsp;benefits to associates:
<ul>
<li>Retirement Plan</li>
<li>Associate Shopping Program</li>
<li>Health and Wellness Programs</li>
<li>Discount Marketplace</li>
<li>Identity Theft Protection</li>
<li>Pet Insurance</li>
<li>Voluntary Benefits, including Critical Illness Insurance, Accident Insurance, Hospital Indemnity Insurance, Legal Services, and Choice Auto and Home Program</li>
</ul>
In addition, full-time positions also offer the following benefits to associates:
<ul>
<li>Medical</li>
<li>Dental</li>
<li>Vision</li>
<li>Life Insurance/AD</li>
<li>Disability Insurance</li>
<li>Commuter Benefits</li>
<li>Employee Assistance Program</li>
<li>Flexible Spending Accounts (FSAs)</li>
</ul>
Abides by all Company policies and procedures including but not limited to:&nbsp;
<ul>
<li>The use of a medium weight cut gloves when handling or using knives, peelers, choppers, mandolins or cleaning a slicer.&nbsp;</li>
<li>The use of oven mitts, fryer gloves or steamer gloves when handling hot pans from ovens, warmers or steamtables.&nbsp;</li>
<li>The use of slip-resistant shoes and proper lifting techniques.&nbsp;</li>
</ul>
Associates may also be eligible for paid and/or unpaid time off benefits in accordance with applicable federal, state, and local laws. For positions in Washington State, Maryland, or to be performed Remotely, click here for paid time off benefits information.
About Compass Group: Achieving leadership in the foodservice industry
Compass Group is an equal opportunity employer.&nbsp; At Compass, we are committed to treating all Applicants and Associates fairly based on their abilities, achievements, and experience without regard to race, national origin, sex, age, disability, veteran status, sexual orientation, gender identity, or any other classification protected by law. &nbsp;
Qualified candidates must be able to perform the essential functions of this position satisfactorily with or without a reasonable accommodation.&nbsp;Disclaimer: this job post is not necessarily an exhaustive list of all essential responsibilities, skills, tasks, or requirements associated with this position. While this is intended to be an accurate reflection of the position posted, the Company reserves the right to modify or change the essential functions of the job based on business necessity.&nbsp;
Applications are accepted on an ongoing basis.&nbsp;
We will consider for employment all qualified applicants, including those with a criminal history (including relevant driving history), in a manner consistent with all applicable federal, state, and local laws, including the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance, the San Francisco Fair Chance Ordinance, and the New York Fair Chance Act.

FRONT DESK CLERK (FULL TIME)

<h3>Job Description</h3>
Job Description
Hi, we're Oscar. We're hiring a Claims Recovery Coordinator to join our Payment Integrity team.
Oscar is the first health insurance company built around a full stack technology platform and a focus on serving our members. We started Oscar in 2012 to create the kind of health insurance company we would want for ourselves—one that behaves like a doctor in the family.
About the role
The Coordinator, Claims Recovery role supports issue resolution in the Oscar claim environment.. This role is responsible for the end to end claims repayment quality, process improvement and supporting root cause analysis.
You will report to the Senior Manager, Recovery Services.
Work Location:
Oscar is a blended work culture where everyone, regardless of work type or location, feels connected to their teammates, our culture and our mission.
This is a hybrid role in our New York City office. You will work part of the time in the office and part of the time remote / work-from-home. #LI-Hybrid
Pay Transparency:
The base pay for this role is: $19.23 - $25.24 per hour. You are also eligible for employee benefits and monthly vacation accrual at a rate of 15 days per year.
Responsibilities
<ul>
<li>Initiate the recovery process for overpaid claims, including outreach to providers and coordination with internal teams.</li>
<li>Communicate with providers to explain overpayment findings, negotiate repayment terms, and resolve disputes. Escalate internally for additional support with provider questions, as needed.</li>
<li>Maintain detailed records of all recovery activities, correspondence, and outcomes in Oscar's systems.</li>
<li>Support leadership to scope, size, prioritize items and deliver solutions</li>
<li>Compliance with all applicable laws and regulations</li>
<li>Other duties as assigned</li>
</ul>
Qualifications
<ul>
<li>1+ years in health insurance claims, claims recovery, or a related field.</li>
<li>Strong understanding of healthcare claims processing, medical billing, and insurance regulations (Medicare, Medicaid, commercial)</li>
</ul>
Bonus points
<ul>
<li>Familiarity with provider contract terms and payment methodologies</li>
<li>1+ years of related work experience in analytics or operations</li>
</ul>
This is an authentic Oscar Health job opportunity. Learn more about how you can safeguard yourself from recruitment fraud here. 
At Oscar, being an Equal Opportunity Employer means more than upholding discrimination-free hiring practices. It means that we cultivate an environment where people can be their most authentic selves and find both belonging and support. We're on a mission to change health care -- an experience made whole by our unique backgrounds and perspectives.
Pay Transparency: Final offer amounts, within the base pay set forth above, are determined by factors including your relevant skills, education, and experience. Full-time employees are eligible for benefits including: medical, dental, and vision benefits, 11 paid holidays, paid sick time, paid parental leave, 401(k) plan participation, life and disability insurance, and paid wellness time and reimbursements.
Reasonable Accommodation: Oscar applicants are considered solely based on their qualifications, without regard to applicant's disability or need for accommodation. Any Oscar applicant who requires reasonable accommodations during the application process should contact the Oscar Benefits Team (<a href="mailto:accommodations@hioscar.com" target="_blank">accommodations@hioscar.com</a>) to make the need for an accommodation known.
Artificial Intelligence (AI) Guidelines: Please see our AI Guidelines for the acceptable use of artificial intelligence during the interview process at Oscar.
California Residents: For information about our collection, use, and disclosure of applicants' personal information as well as applicants' rights over their personal information, please see our Notice to Job Applicants.

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