Customer Relations Representative - State Farm Agent Team Member

Job Description

Job DescriptionBenefits:

• Opportunity for advancement
• Training & development
• Wellness resources

ROLE DESCRIPTION:
As an associate with our agency location, you will generate the kind of exceptional customer experiences that reinforce growth and focus on customer service and retention. Your attention to detail, customer service skills, and desire to help people make you a fit. You will enhance your career while resolving customer inquiries, coordinating with other agency team members, and anticipating the needs of the community members you support.

We look forward to connecting with you if you are the ideal customer-focused and empathetic team member we are searching for. We anticipate internal growth opportunities for especially driven and sales-minded candidates.

RESPONSIBILITIES:

• Manage customer inquiries and resolve issues.
• Maintain customer records and update information as needed.
• Assist with customer retention strategies.
• Coordinate with other team members to ensure customer satisfaction.