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<h3>Job Description</h3>
Job Description
MAJOR RESPONSIBILITIES:
The Street Outreach Worker is responsible for direct outreach efforts in the targeted population and community. Candidates need to have a working knowledge of street-level conflicts in and around the target communities and possess a passion for solving potentially violent situations with nonviolent solutions.
 
DETAILED RESPONSIBILITIES:
<ol>
<li>Conduct street outreach in the target community to prevent violent crime and interrupt potential violence.</li>
<li>Work with local police officers to maintain safe environments in the target community and coordinate outreach violence prevention efforts.</li>
<li>Provide case management services and linkage to collaborating agencies.</li>
<li>Implement resources of existing violence prevention models, including program interventions and activities according to high-risk populations.</li>
<li>Provide priority to population and intervention strategies that are culturally and linguistically appropriate.</li>
<li>Maintain client files, program reports, and data.</li>
<li>Participate in the Violence Prevention Coordinating Council and Outreach services.</li>
<li>Be trained and knowledgeable in the neighborhood violence prevention model.</li>
<li>Must be reflective of the target population. 10) Maintain a nonviolent lifestyle.</li>
<li>Crisis response may prompt an irregular work schedule-On-call 24/7 for violence-related incidents.</li>
<li>Provide support, overall problem-solving assistance, and advocacy on behalf of clients</li>
<li>Provide "one-to-one" advocacy, mentoring, and engagement of the targeted population.</li>
<li>Rotating schedule to include weekend and/or nights</li>
<li>Maintain high-quality communication with the management of the Street worker Program.</li>
<li>The Outreach Supervisor and Project Coordinator deem any other assigned responsibilities.</li>
</ol>
 
QUALIFICATIONS:
High School diploma or GED, and/or relevant experience in and knowledge of the target population. 
 
<ul>
<li>REQUIRED A Valid Driver's License and Insured Vehicle </li>
</ul>
 
<ul>
<li>Experience working with "Proven/High risk" population</li>
<li>Ability to work on a diverse team</li>
<li>Conflict resolution skills</li>
<li>Must be willing to consider alternative problem-solving techniques</li>
<li>Willingness to work on the street and in other unstructured situations</li>
<li>Possess time management skills</li>
<li>Communication skills, both written and verbal</li>
</ul>
 
<ul>
<li>REQUIRED:</li>
<li>PPD WITH PROOF</li>
</ul>
 
CATEGORY
 
NON-EXEMPT

SNUG STREET OUTREACH WORKER

<h3>Job Description</h3>
Job Description
 
Status: Full-time, Mon-Fri. 9 am - 5 pm (hours may vary)
FLSA Classification: Non-Exempt 
Location: Brooklyn, New York
Hourly range: $24.72 - $32.96 
Objective:
We are seeking a dynamic and engaging Case Manager who has experience working with formerly homeless, mentally ill single adults in a supportive housing environment. The Case Manager will be expected to assist this population in stabilizing their lives, maintaining their housing stability, and attaining their physical, emotional, vocational, educational, and social goals. The ideal candidate will have solid clinical knowledge as well as experience working with an individual that has been impacted by mental illness, substance abuse, legal, criminal justice, and medical issues. Additionally, the Case Manager will be passionate about helping people; be a proactive and creative problem solver; and work well both as a part of an interdisciplinary team and independently. 
Position Type:
This is a full-time position with a regular daytime schedule that may include 1-2 evening/late shifts. Lantern staff may be asked to change their work schedule and hours depending on the operational needs of the site and the agency.
 
Essential Functions:
Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions.
<ul>
<li>Provide integrated counseling and case management services that effectively engage residents and promote health and wellness, personal growth, and housing stability.</li>
<li>Collaborate with residents in the development of client-centered, recovery-oriented service plans that identify short and long-term goals.</li>
<li>Utilize a harm reduction approach to support a diverse caseload of formerly homeless individuals around issues of mental health and substance use. </li>
<li>Make referrals and serve as a liaison with various care coordination agencies, health, and mental health providers, substance use programs, and employment providers to secure services. </li>
<li>Actively engage residents through regular apartment visits, community outings, and escorts to appointments as needed. </li>
<li>Develop safety plans for residents and work with the team to de-escalate clients and collaboratively manage crises as they arise.</li>
<li>Assist in the development and implementation of groups and programs that are appropriate for the resident's needs and foster an inclusive, respectful community. </li>
<li>Develop and maintain confidential records for each resident according to the mandated schedule documenting all relevant interventions and assessments as well as correspondence with collateral services.</li>
<li>Collaborate with the Leasing and Compliance team to ensure housing stability.</li>
<li>Participate in staff and clinical meetings and individual supervision to ensure best practices in the performance of role responsibilities. </li>
<li>Participate in a robust training program that includes training in evidenced-based models to ensure the highest level of service is provided to clients.</li>
<li>Perform other job-related functions, as assigned. </li>
</ul>
 
Required Education and Experience: 
<ul>
<li>High school diploma, HSE or GED, required.</li>
<li>A minimum of 2 years of social services experience required.</li>
<li>Ability to work independently as well as a member of an interdisciplinary team.</li>
<li>Highly organized and able to manage a diverse caseload of clients with diverse needs.</li>
<li>Able to work well under pressure including in crisis situations and able to be flexible with work schedule when necessary.</li>
<li>Track record of proactive, strength-based work with individuals and families. </li>
<li>Experience with ETO, or other electronic case management systems. </li>
<li>Experience working with evidence-based models, specifically Motivational Interviewing, is preferred.</li>
<li>Preferred: Knowledge of a mental health, substance use, or chronically homeless population.</li>
</ul>
Work Environment: This job operates in a supportive housing site and works with a population who experiences mental illness, addiction, disability, HIV, and other chronic illnesses.
Physical Demands: While performing the duties of this job, the employee is regularly required to stand, walk, sit, stoop, climb stairs, and/ or kneel. Occasionally the employee will have to lift and/or move up to 10 pounds. 
Note: 
Lantern Community Services provides equal employment opportunities to all employees and applicants for employment. Lantern Community Services (Lantern) values the diversity of all our clients, staff, Board of Directors, and partners. By bringing diverse individuals and viewpoints together, we create more vibrant, healthy, and just communities. Lantern welcomes individuals of all backgrounds and experiences regardless of race, ethnicity, national origin, color, sex, sexual orientation, gender identity or expression, age, marital status, political belief, pregnancy, religion, immigration status, veteran status, class, creed, mental or physical disability, and any other characteristic protected by federal, state, and local law.

Case Manager- Hunterfly Trace

<h3>Job Description</h3>
Job Description
Job Title: Senior Case Manager - Floating 
Reports to: Program Director/Shelter Director 
Status: Full-time
FLSA Classification: Non-Exempt 
Job Location: Manhattan/Bronx 
 
SUMMARY
We are seeking a seasoned, skilled, and engaging a floating Senior Case Manager to be a part of a dynamic, interdisciplinary team, which aims to stabilize our clients and improve their independent living skills in our supportive housing or shelter sites in Manhattan and the Bronx.
The successful candidate must be passionate about helping people, be a proactive and creative problem solver and work well both as a part of an interdisciplinary team, and as an independent contributor. Importantly, the role requires solid clinical knowledge, as well as demonstrated experience working with individuals, young adults and families in a supportive housing or shelter environment who have been impacted by homelessness, mental illness, substance abuse, legal, criminal justice and medical issues. 
The floating Senior Case Manager will be responsible for implementing best practices and within the social services discipline to meet the physical, emotional and social needs of each unique client through needs assessment; developing and executing an action plan towards stabilization and re-housing, identifying and leveraging resources and services; evaluating and documenting client progress/contacts; providing client support and advocacy to attain the clients' physical, emotional, vocational, educational and social goals. Importantly, the incumbent 
 
REQUIRED QUALIFICATIONS
<ul>
<li>Bachelor's degree; Preferably but not required in social work, Human Services, Psychology or a related field.</li>
<li>Minimum of 3-5 years of experience working in a residential facility, such as emergency shelter, transition housing or supportive housing.</li>
<li>Experience working with homeless/formerly homeless population, mentally ill, substance abuse and/or low-income population.</li>
<li>Strong relationship building, written and oral communication skills.</li>
<li>Strong Computer skills required including Word and Excel.</li>
<li>Ability to work independently as well as a member of an interdisciplinary team.</li>
<li>Highly organized and able to manage a diverse caseload of clients with diverse needs.</li>
<li>Able to work well under pressure including in crisis situations and able to be flexible with work schedule when necessary.</li>
<li>Track record of proactive, strength-based work with individuals and families.</li>
<li>Experience with ETO, or other electronic case management systems.</li>
</ul>
 
PREFERRED QUALIFICATIONS
<ul>
<li>Master's Degree in social services or related field.</li>
<li>Knowledge of HIV/AIDS, mental health, substance use or chronically homelessness.</li>
<li>Experience working with evidence-based models, specifically Motivational Interviewing.</li>
<li>Bilingual (English/Spanish).</li>
</ul>
 
Work Environment: This job operates in multiple sites: supportive housing or shelter environment and works with a population who may experience mental illness, substance use, disability, HIV/AIDS, and other chronic illnesses.
 
Physical Demands:
While performing the duties of this job, the employee is regularly required to stand, walk, sit, stoop, climb stairs and/ or kneel. Occasionally the employee will have to lift and/or move up to 10 pounds.
 
Note:
Lantern Community Services provides equal employment opportunities to all employees and applicants for employment. Lantern Community Services (Lantern) values the diversity of all our clients, staff, Board of Directors, and partners. By bringing diverse individuals and viewpoints together, we create more vibrant, healthy and just communities. Lantern welcomes individuals of all backgrounds and experiences regardless of race, ethnicity, national origin, color, sex, sexual orientation, gender identity or expression, age, marital status, political belief, pregnancy, religion, immigration status, veteran status, class, creed, mental or physical disability, and any other characteristic protected by federal, state, and local law.

Floating Senior Case Manager - Bronx & Manhattan sites

<h3>Job Description</h3>
Job Description
Title: Senior Case Manager 
Location: TBD 
FLSA Classification: Full-time, Non-exempt 
Role Summary: The Senior Case Manager plays a pivotal role in overseeing the comprehensive operations of our program, collaborating closely with the Case Manager Supervisor. This entails planning, development, implementation, monitoring, evaluation, and continuous enhancement of procedures. The Senior Case Manager will provide daily supervision and guidance to the Housing Specialist, Employment Specialist, and Intake Specialist, ensuring seamless coordination under the guidance of the Case Manager Supervisor. 
Primary Job Responsibilities/Duties: 
The Senior Case Manager will be responsible for, but not limited to: 
<ul>
<li>Ensure strict adherence to organizational policies and procedures, with a focus on effective conflict resolution.</li>
<li>Accompany clients to housing viewings, HRA appointments, and facilitate check pickups from DHS or HRA.</li>
<li>Collaborate with the Housing Specialist to prepare and submit housing packets and applications.</li>
<li>Participate actively in shaping departmental goals, objectives, policies, and procedures, offering insightful recommendations for improvements.</li>
<li>Assist the Case Manager Supervisor in guiding a team of case managers in crafting independent living plans, discharge plans, and post-care programs.</li>
<li>Provide direct supervision, monitoring, and evaluation of team members, ensuring proficient execution of daily, weekly, and periodic tasks.</li>
<li>Deliver crisis intervention and emergency services as the need arises.</li>
<li>Oversee case managers to ensure the provision or arrangement of all necessary and appropriate services, including housing, employment, and therapeutic placements, verified through thorough chart audits.</li>
<li>Conduct monthly chart audits and diligently follow up to ensure compliance with OTDA, DHS, and NAICA regulations.</li>
<li>Maintain accurate and organized supervisory case notes, referrals, and associated documentation.</li>
<li>Tackle facility-related challenges diplomatically and facilitate conflict resolution.</li>
<li>Generate timely and comprehensive progress reports on a weekly, monthly, quarterly, and annual basis.</li>
<li>Collaborate with external agencies and individuals concerning resident records, rights, and responsibilities.</li>
<li>Plan and execute community outreach initiatives and related activities.</li>
<li>Act as a liaison and representative for engagement with community organizations, as needed.</li>
<li>Review and assess initial intake and assessments for clients.</li>
<li>Manage a caseload of clients based on the census.</li>
<li>Review and approve work and dorm passes for clients.</li>
<li>Contribute actively to case conferencing and client review processes.</li>
<li>Provide ongoing case management and counseling, extending up to one year beyond client departure.</li>
</ul>
Physical Requirements: 
<ol>
<li>Prolonged periods of sitting at a desk and working on a computer. </li>
<li>Ability to sit for extended periods and perform repetitive tasks. </li>
<li>Must be able to lift and carry up to 5 pounds. </li>
<li>Must be able to travel to multiple NYC sites as needed. </li>
<li>Must be able to access and navigate each department at the organization’s facilities. </li>
<li>Ability to climb stairs.</li>
</ol>
Work Environment / Schedule Requirements: 
<ol>
<li>Office setting with regular exposure to computer screens and moderate noise levels.</li>
<li>May be required to work shifts, including evenings or night tours and/or Saturdays, Sundays and holidays with holiday pay differential.</li>
</ol>
Qualifications: 
<ul>
<li>Bachelor’s degree in social work, psychology, sociology, or related field with a minimum of 2 years of direct social service experience.</li>
<li>Associate degree in human services or related field with a minimum of 4 years of direct social service experience.</li>
<li>High School Diploma/General Equivalent Diploma with 8 or more years of direct social service experience.</li>
<li>Excellent understanding of the challenges faced by homeless and special needs populations.</li>
<li>Expertise in case work and case management methodologies.</li>
<li>Demonstrated commitment to the mission of NAICA, Inc.</li>
<li>Proven ability to collaborate effectively with diverse groups.</li>
<li>Strong organizational acumen, meticulous attention to detail, and operational efficiency.</li>
<li>Display of maturity, integrity, and sound judgment. </li>
<li>Must be able to read, speak, write, and understand English for administrative purposes.</li>
<li>Must pass drug screening to be appointed.</li>
<li>This position may be subject to a series of investigations before and after appointment. </li>
</ul>
Equal Employment Opportunity: 
NAICA is an equal opportunity employer committed to maintaining a diverse workforce and inclusive work environment. As such, discrimination in any aspect of hiring or employment based upon age, race, creed, color, national origin, sexual orientation, gender identity or expression, religion, military or veteran status, sex, disability (including pregnancy, childbirth, and related medical conditions), or other applicable legally protected characteristics is strictly prohibited. 
Applicants of all backgrounds and experiences are encouraged to apply. NAICA will consider qualified applicants with criminal histories in a manner consistent with the requirements of applicable federal, state, and local laws, rules, and regulations. NAICA also offers reasonable accommodations as required by applicable federal, state, and/or local laws. Applicants seeking an accommodation for any part of the application or interview process should contact Human Resources by sending an email to <a href="mailto:HumanResources@naicany.org" target="_blank">HumanResources@naicany.org</a> with the Subject “Reasonable Accommodation Request.” 
NAICA Offers a competitive benefits package that includes: 
<ul>
<li>Comprehensive Health, Dental and Vision Benefits for full-time employees</li>
<li>403(b) Retirement Savings Plans</li>
<li>Loan Forgiveness Programs for eligible employees</li>
<li>Paid Holidays and Vacation</li>
<li>Paid Time-off</li>
<li>Vol Life Insurance and AD&amp;D</li>
<li>Term Life and AD&amp;D insurance</li>
<li>Long Term Disability</li>
<li>Employee Assistance Program support (EAP)</li>
<li>Commuter Benefits Program</li>
<li>Aflac: Short-Term Disability, CA, Accident and Hospital</li>
<li>Employee Discount Program</li>
</ul>
False Statements 
Misrepresentation of your experience, skills, or education, or submission of false/fraudulent information or documentation during the application process may result in the rejection of your application or termination of your employment. 
At-Will Employment Disclaimer: 
While we sincerely hope to form a long and mutually beneficial relationship, please note that NAICA is an at-will employer. Under these terms, employment is subject to termination at any time, without notice and with or without cause, at the discretion of the organization.

Senior Case Manager

<h3>Job Description</h3>
Job DescriptionPosition: Care Manager. Description: The Care Manager (CM) works with Medicaid Health Home clients with complex healthcare needs, and responsibility for overall management of a caseload of approximately 25-30 clients. Responsibilities Responsible for the overall caseload management and case management team service delivery. Conduct comprehensive assessments or reassessments inclusive of medical, behavioral, rehabilitative and long-term care and social service needs. Develop and implement individualized patient-centered care plans to identify the members needs and goals and include family members and other social supports as appropriate. Case conference with a primary care physician and/or specialists and other care team members identify and involved in the members care plan. Refer and link the client to needed services to support care plan goals, including medical/behavioral health care, patient education and self-help/recovery and self-management. Following up with the hospital or ER upon notification of a client's admission and/or discharge. Facilitating discharge planning from an ER, hospital, residential or rehabilitative setting to a safe transition/discharge where care needs are in place. Coordinate the provision of services including as per their acuity level. Support adherence to treatment recommendations. Monitor and evaluate a clients needs, including prevention, wellness, medical, mental health, care transitions, and social and community services as appropriate. Complete all required internal and external trainings. Adhere to agency personnel policies, expectations and professional requirements. Qualifications, Experience &amp; Requirements Education: Bachelors degree and/or CASAC certification. Experience: 2 years case management, care coordination or case management experience, working in community-based programs. Experience working with Medicaid, chronically ill and/or functionally challenging populations. Technical skills: computer literacy, EMR/database familiarity, proficiency/familiarity with mobile technology. Cultural competence: awareness of and ability to work non-judgmentally with diverse and culturally complex populations. Interpersonal skills: critical thinking skills, writing and oral communication skills; energetic and positive approach to working with in an evolving and challenging environment. Travel: ability and willingness to travel throughout NYC. Language: bi-lingual (English/Spanish) preferred.

Case Manager

<h3>Job Description</h3>
Job Description
COMPANY OVERVIEW:
BronxWorks helps individuals and families improve their economic and social well-being. From toddlers to seniors, we feed, shelter, teach, and support our neighbors to build a stronger community. In all aspects of our work, we strive for the highest ethical and performance standards and guided by the belief that people are to be treated with dignity and respect regardless of their present situation or past experiences. We have 65 locations throughout the borough providing a variety of programs that offer assistance in the areas of family, children and youth support, educational services, elder care, homelessness, mental health, and workforce development. We are an employer of choice for anyone interested in a meaningful career in the social services field.
POSITION OVERVIEW:
The Security Assistant Specialist will be responsible for tasks such as reviewing applications for security positions’ candidates, checking references, completing hire packets, coordinating interview dates and panels, coordinating trainings, tracking and reporting the compliance trainings for security personnel, assisting with preparation of KPI reports (if need be), purchasing, and reviewing invoices for accuracy (e.g., security subcontractor).
RESPONSIBILITIES:
<ul>
<li>Purchase office supplies and/or equipment including maintaining appropriate documentation of purchasing decisions and forwarding purchase orders, packing slips and invoices to the fiscal department on a timely basis.</li>
<li>Review invoices for accuracy and forward to fiscal department on a timely basis.</li>
<li>Perform task of Quarter Master for entire security department through uniform spread sheet.</li>
<li>Maintain inventory log monthly for all items, equipment, and (security) uniforms purchased, transferred, traded in or discarded. Inventory logs are forwarded to the Security Director upon request. Maintain uniform spread sheet.</li>
<li>Maintain and balance office petty cash fund by collecting expense vouchers, reimbursing staff, and reconciling and submitting vouchers to fiscal on, at a minimum, a monthly basis.</li>
<li>Provide general clerical support - ordering supplies, filing, fax, scanning, word processing, photocopying.</li>
<li>Maintain calendar, schedule appointments and arrange meeting rooms. Managing schedules for Security Director, VP of Safety &amp; Operations and Operations Director if needed.</li>
<li>Assist with the collection of documents for audits and submission of proposals. Deliver and/or pick up documents to/at BronxWorks offices, funding sources and or other agencies.</li>
<li>Entering data into Salesforce, eSHARE &amp; AIRS as needed.</li>
<li>Reporting problems with technology to the IT department.</li>
<li>Utilize Nexonia to process program purchases and staff reimbursement submissions and follow-up.</li>
<li>Maintain and organize necessary back-up documents such as centralized file for all security staff, original receipts, packing slips, invoices.</li>
<li>Troubleshoot issues with purchases, vendors, deliveries and take corrective action in a timely manner.</li>
<li>Answer telephone, take messages, and direct calls to appropriate parties.</li>
<li>Welcome and greet visitors, program participants, and clients.</li>
<li>Complete program reports on a monthly basis or more frequently as required.</li>
<li>Accompany Security Director to meetings if need be.</li>
<li>Perform additional duties as assigned by supervisor.</li>
</ul>
QUALIFICATIONS:
<ul>
<li>High school diploma or equivalent credentials required.</li>
<li>Associate’s degree/previous employment experience in shelter environment preferred.</li>
<li>A minimum of one year of administrative work experience preferred.</li>
<li>Proficiency in English required; proficiency in a second language preferred.</li>
<li>Strong oral and written communication, time management and organizational skills required.</li>
<li>Proficiency in Microsoft Office suite/Office 365 and other standard business technology is required.</li>
<li>Experience working as part of a team preferred.</li>
<li>Places value on cultural awareness in a multi-ethnic community strongly preferred.</li>
</ul>
PHYSICAL REQUIREMENTS:
<ul>
<li>Ability to use a computer for prolonged periods.</li>
<li>Ability to occasionally lift and/or move up to 10 pounds.</li>
<li>Ability to stand, walk, or sit for long periods of time.</li>
<li>Ability to climb five flights of stairs.</li>
<li>Ability to bend and retrieve objects and/or documents.</li>
</ul>
 
#ZR
 Monday – Friday, 9am – 5pm (with variations)

Security Assistant Specialist Req-4584

<h3>Job Description</h3>
Job Description
Company Overview: 
Health disparities among New Yorkers are large, persistent, and increasing. Public Health Solutions (PHS) exists to change that trajectory and support New Yorkers and their families in achieving optimal health and building pathways to reach their potential. As the largest public health nonprofit serving New York City, we improve health outcomes and help communities thrive by providing services directly to low-income families, supporting community-based organizations through our long-standing public-private partnerships, and bridging the gap between healthcare and community services. We focus on a wide range of public health issues including food and nutrition, health insurance, maternal and child health, sexual and reproductive health, tobacco control, and HIV/AIDS. Learn more about our work at healthsolutions.org.
 Program Description: 
Queens Healthy Start (QHS) is a federally-funded program that works to reduce infant mortality and maternal mortality and morbidity in neighborhoods with the poorest birth outcomes. The QHS Community Consortium, Queens Alliance for Thriving Families (QATF), is a group of community members, providers, elected officials, and other stakeholders, that meet regularly to discuss ways to address the issues that lead to poor infant and maternal outcomes in the community, and create a collective impact. QHS works to improve health and wellness throughout the reproductive life course, with a focus on Black/African American pregnant women and their families, and to reduce inequities in maternal and infant health. Queens Healthy Start is focused on South Queens neighborhoods, including Far Rockaway, where disparities in birth outcomes are greatest. 
 Summary of Position: 
Under the supervision of the Queens Healthy Start Program Manager, the Community Action Coordinator (CAC) will be the primary lead for the Community Consortium under the maternal and child health program, Queens Healthy Start (QHS). The Community Action Coordinator will lead the QATF meetings, establish new partnerships in the community and facilitate the implementation of a shared agenda created by the collaborative partners of the Community Consortium. They will lead the group in developing an annual strategic plan by gathering and analyzing data to help identify community health needs and bringing awareness and action to the elimination of disparities in birth outcomes for pregnant women of color in the QHS service area. This program is funded by the Health Resources and Services Administration (HRSA) therefore the position is available by the provision of federal funds.
Specifically the, Community Action Coordinator will: 
<ul>
<li>Lead/facilitate bi-monthly Queens Alliance for Thriving Families (QATF) meetings, virtually or in person. </li>
<li>Facilitate the executive team meetings in collaboration with the QATF executive team members.</li>
<li>Conduct continuous targeted outreach to community partners and local community groups, agencies, and organizations to identify partners and build a cross-sector Consortium. </li>
<li>Work with partners to identify, recruit, and retain community residents to participate in the Consortium. </li>
<li>Coordinate training for Consortium members in skills such as community-based participatory research, data analysis, and asset mapping and on topics such as toxic stress, trauma-informed care, and health insurance enrollment and others QATF has selected. </li>
<li>Provide guidance and lead QATF in selecting a common agenda, shared measures, and mutually reinforcing activities.</li>
<li>Represent QHS and QATF at outreach events and stakeholder meetings. </li>
<li>Plan and organize events such as focus groups, town halls, health, and educational sessions, and outreach events.</li>
<li>Work with Public Health Solutions evaluation team to design and implement evaluation activities for the Consortium.</li>
<li>Draft reports regarding grant activities and program evaluation and outcomes. </li>
<li>Other responsibilities as assigned by the Queens Healthy Start Program Manager.</li>
</ul>
Qualification and Requirements: 
<ul>
<li>Minimum Associate’s degree or equivalent.</li>
<li>1+ years of experience in community organizing, strategic planning, and supporting cross-sector partnerships.</li>
<li>Passion for birth justice and disparities in maternal and infant health</li>
<li>Experience in public health and community development in urban, underserved neighborhoods</li>
<li>Bi-lingual preferred (Spanish or Haitian Creole), but monolingual English speakers are also encouraged to apply.</li>
<li>Outgoing personality, comfortable engaging community members and elected officials to advance the goals of Queens Healthy Start and comfortable with public speaking.</li>
<li>Ability to be non-judgmental and establish trusting relationships; good problem solving, listening and practical skills; demonstrates maturity, self-awareness, and emotional well-being. </li>
<li>Shows respect and sensitivity with individuals of differing cultural, racial, sexual, or ethnic identities. </li>
<li>Great attention to detail.</li>
<li>Open to working evening hours and weekends when necessary.</li>
<li>Demonstrated ability to work well independently and stay organized as well as work as a contributing member of a team.</li>
</ul>
Benefits: 
<ul>
<li>Hybrid Work Schedule.</li>
<li>Generous Paid Time Off and Holidays.</li>
<li>An attractive and comprehensive benefits package including Medical, Dental and Vision.</li>
<li>Flexible Spending Accounts and Commuter Benefits.</li>
<li>Company Paid Life Insurance and Disability Coverage.</li>
<li>403 (b) + employer matching and discretionary company contributions.</li>
<li>College Savings Plan.</li>
<li>Ongoing training and continuous opportunities for professional growth and development.</li>
</ul>
At PHS, we place immense value on diversity within our teams, understanding that varied backgrounds and experiences significantly enhance our community and propel us toward our goals. If you find you don’t have experience in all the areas listed above, we still encourage you to apply and share your background and experiences in your application. We are eager to discover how your unique perspective can bring positive transformations to our team and help advance our mission of creating healthier, more equitable communities. We look forward to learning more about you. 
 PHS is proud to be an equal opportunity employer and encourages applications from women, people of color, persons with disabilities, LGBTQIA+ individuals, and veterans. 
 Monday - Friday 9 AM - 5 PM, some evening or weekend hours as needed 35 hours per week

Community Action Coordinator

<h3>Job Description</h3>
Job Description
BronxWorks helps individuals and families improve their economic and social well-being. From toddlers to seniors, we feed, shelter, teach, and support our neighbors to build a stronger community. In all aspects of our work, we strive for the highest ethical and performance standards and guided by the belief that people are to be treated with dignity and respect regardless of their present situation or past experiences. We have 65 locations throughout the borough providing a variety of programs that offer assistance in the areas of family, children and youth support, educational services, elder care, homelessness, mental health, and workforce development. We are an employer of choice for anyone interested in a meaningful career in the social services field.
 
RESPONSIBILITIES
<ul>
<li>
Provide direct services to clients, including intake, engagement, assessment, service plan development, referral, advocacy, counseling, exit summaries and follow-up.
</li>
<li>
Manage a case load for a diverse client population.
</li>
<li>
Monitor and document client progress toward service plan goals.
</li>
<li>
Document all interactions with, or on behalf of, clients.
</li>
<li>
Maintain familiarity with program resources available on- and off-site.
</li>
<li>
Provide group counseling as assigned by the program director.
</li>
<li>
Coordinate client services with other social service, mental health, medical, employment, educational, child care and other providers.
</li>
<li>
Conduct regular case conferences with clients and service providers as required.
</li>
<li>
Complete program reports on a monthly basis, or more frequently as required.
</li>
<li>
Report to, and meet with, supervisor on a monthly basis.
</li>
<li>
Conduct home visits and other field work, as required.
</li>
<li>
Perform additional duties as assigned by manager.
</li>
</ul>
PROGRAM SPECIFIC RESPONSIBILITIES
<ul>
<li>Provides preventive case management services to a caseload of families.</li>
<li>Conducts a minimum of two monthly casework contacts - at home, in the office and in the field, according to contractual mandates and case circumstances.</li>
<li>Maintain Contacts Grids, document all contacts and Family Team Conferences in PROMIS, all progress notes and FASPs in Connections and offline as necessary.</li>
<li>Schedule and attend, actively participate and document FTCs (including Elevated Risk Conferences and Child Safety Conferences).</li>
<li>Assess family needs on an ongoing basis, recommend and implement referrals support services.</li>
<li>Be available as necessary weekdays before 9am and after 5pm, and on weekends, to accommodate family's availability for casework contacts.</li>
<li>Complete substantive safety and risk assessments during each contact with the family for every child and throughout the life of each case.</li>
<li>Engage in ongoing training to strengthen skills and practice.</li>
<li>Attend and actively participate in weekly supervision meetings</li>
</ul>
 QUALIFICATIONS 
<ul>
<li>Bachelor degree in social work or another related field of study.</li>
<li>A minimum of one year of relevant professional work experience preferred.</li>
<li>Strong oral and written communication, time management and organizational skills are necessary.</li>
<li>Proficiency in Microsoft Office suite and other standard business technology is required.</li>
<li>Bilingual Spanish speakers are welcome to apply.</li>
</ul>
 PHYSICAL REQUIREMENTS 
<ul>
<li>Ability to use a computer for prolonged periods.· Ability to occasionally lift and/or move up to 10 pounds.</li>
<li>Ability to stand, walk, or sit for long periods of time.</li>
<li>Ability to climb five flights of stairs, if required to conduct home visits and/or fieldwork</li>
<li>Ability to bend and retrieve objects and/or documents.</li>
<li>Ability to travel in the boroughs of New York City and its adjacent counties via public transportation.</li>
<li>Ability to travel for a minimum of 1 mile within a reasonable amount of time and in all types of weather, including inclement weather, if required to conduct home visits and/or field work.</li>
</ul>
BronxWorks seeks to build an inclusive organization grounded in respect for differences. BronxWorks is committed to equal employment opportunity and providing reasonable accommodations to qualified candidates and employees pursuant to applicable law. This commitment applies to all terms, conditions, and privileges of employment, including but not limited to recruitment, hiring, compensation, training and employee development, placement, promotion, demotion, upgrading, downgrading, transfer, layoff and termination. We value and encourage diversity and solicit applications from all qualified applicants without regard to race, color, gender, sex, age, religion, creed, national origin, ancestry, citizenship, marital status, sexual orientation, physical or mental disability, medical condition, military and veteran status, gender identity or expression, genetic information, status as a victim of domestic violence, or any other characteristic protected by federal, state, or local law. If you require reasonable accommodation as part of the application process, please contact <a href="mailto:hrbenefits@bronxworks.org" target="_blank">hrbenefits@bronxworks.org</a>.
#ZR

Case Manager Req-4526

<h3>Job Description</h3>
Job Description
About the Role 
The Case Planner provides comprehensive case management services for all youth who reside in their respective Site i.e. Non-Secure Placement or Limited-Secure Placement facility and their families. The Case Planner should be committed to a service philosophy and objectives that is youth-centered and outcome focused. The position is demanding and highly interactive with the youth and their families, staff and community. Case Planners must be comfortable working with youth and families in the context of the facility, the office and in the community of origin. The Case Planner will maintain a caseload of 15 youth both in the facility and in the community on aftercare. The role of the Case Planner is to streamline services and service plan goals, guide the discharge readiness planning beginning once youth are placed, and follow through with the youth/family in the application of the service plan in the community.
 
Case management responsibilities include all necessary tasks to complete case file reviews, case planning, family engagement, and group service delivery. Case Planner is responsible for developing and maintaining meaningful contact with youth, their families, and service providers for medical, mental health, social, educational, and other related service needs. Additionally, Case Planner will work with interdisciplinary team to lead discharge planning and ensure coordination of service delivery throughout the youth’s commitment in the program. The aim in programming is to create a nurturing, supportive environment which redirects the youth to make positive life changes. This will be achieved by promoting interventions and rehabilitative approaches that are evidence based/informed and therapeutic. The goal is to reconnect youth with family and community while enhancing public safety.
 
What You’ll Do
<ul>
<li>Responsible for development of a comprehensive service plan for each youth and the youth’s family or other adult resource. The service plan will be completed in collaboration with the team members, PPS workers and with the youth and his/her adult resources in the Family Team Conference.</li>
<li>Work with the case planning team (Education Specialist, and Support staff), the youth, the family and PPS and any other service provider to develop a discharge plan as part of the service plan.</li>
<li>Schedule family visits within 24 hours of admission to the agency and ensure all parties are aware of any scheduled visits.</li>
<li>Collaborate with the Program Directors to Supervise family visits/phone calls including interaction between youth and family as needed.</li>
<li>Engage the family members throughout the assessment process and complete FASPs, SPRs, Plan Amendments, court reports and other case related assessments as scheduled.</li>
<li>Responsible for meeting required ACS completion dates for accurate progress notes, FASPs, visits, court reports and any other documentation required.</li>
<li>Document all progress notes in Connections within 5 calendar days.</li>
<li>Implements creative strategies for involving family members in the service planning process.</li>
<li>Monthly home visits to engage and assess the family in collaboration with ACS. In addition, complete initial and discharge home assessments.</li>
<li>Works collaboratively with interdisciplinary team and other program/division/support staff. Maintain efficacious working relationships with staff involved in the service planning and provision process: Youth Specialists, Mental Health Therapist, Educational Personnel, Court and Legal Representatives, Medical Personnel, etc.</li>
<li>Attend court hearings and prepare reports as required to be submitted before and at the hearing.</li>
<li>Primarily responsible for the development, documentation, and maintenance of all case records within your caseload.</li>
<li>Provide necessary referrals for families in need of housing, health, mental health, preventive services or other community-based services.</li>
<li>Support the principles of all Evidence Based Models with the objective of teaching youth to make positive, lasting changes in their behavior.</li>
<li>Lobby and advocate energetically for the appropriate educational placement for each youth.</li>
<li>Network with other agencies to stay informed about services.</li>
<li>Work closely with Quality Improvement to ensure CQI (continuous quality improvement) of services rendered.</li>
<li>Attends all court hearings as a liaison and makes recommendations in court.</li>
<li>Maintains knowledge of the juvenile justice system and issues affecting youth.</li>
<li>Supports, and participates in, the group interaction process.</li>
<li>Has flexibility to work some weekend and evening hours based on the needs of youth and families.</li>
<li>Understands the YLS (Youth Level of Service) Risk, Needs &amp; Responsivity framework and can identify criminogenic need and responsivity factors.</li>
<li>Participate in all required meetings including but not limited to treatment team meetings, staff team meetings, administrative team meetings, family team conferences, supervisions, recreational and family engagement activities (i.e. Community Team Conferences, Family Night, Release Ceremonies, etc.).</li>
<li>Collaborate biweekly with the Placement &amp; Permanency Specialist (PPS) about the youth’s adjustment and progress in program and while on aftercare, including any high risk/safety concerns.</li>
<li>Participate in all agencies, ACS/CTH and program training and supervision.</li>
<li>Model reliable, supportive and positive relationships to help youth navigate challenges and achieve their goals.</li>
<li>Model professionalism and respectful behavior in both the community and in facility.</li>
<li>Advocate for youth and families with external stakeholders</li>
<li>Collaborate with Credible Messenger, Therapist and or Fair Futures team to continue to provide case management services to youth on aftercare.</li>
<li>Other duties as assigned.</li>
</ul>
Your Qualifications
<ul>
<li>Bachelor’s degree in social work or related field required.</li>
<li>Valid NYS driver's license.</li>
<li>Strong knowledge of ACS mandates</li>
<li>Prior experience working NSD or NSP population, a plus.</li>
<li>2+ years’ experience in Case Management for Child Welfare.</li>
<li>Advanced knowledge of Connections (CNNX) required</li>
<li>Strong writing skills, including competency with progress note completion</li>
<li>Familiar with family court procedures.</li>
<li>Must be able to pass the Safe Crisis Management (SCM) training.</li>
</ul>
Supervisory Responsibility: No
Work Environment: Field/On-site (will be based out of an NSP or LSP facility and be solely responsible for youth in families from that facility. In addition to community field work hours for home passes and home visits.)
Position Type/Expected Hours of Work: This is a full-time 35 hour per week position. Daily schedule and hours will fluctuate to meet the needs of the program. The Case Planner will be responsible for maintaining their own schedule appropriate to the needs of the program and youth served, which include day, evening and occasional weekend hours. This a on call as needed position
Additional Requirements:
<ul>
<li>Authorized to work in the U.S.</li>
<li>Ability to work in-person in New York City (NY) for at least 3 days or more per week.</li>
<li>Ability to travel to other Rising Ground sites (if required)</li>
</ul>
Equal Employment Opportunity Statement
It is the policy of Rising Ground that the Agency wholly complies with equal treatment of all employees and applicants for employment without unlawful discrimination as to an individual’s perceived or actual race, creed, color, national origin, alienate, citizenship status, gender, age, disability, marital status, partnership status, sexual orientation, ethnicity, religion, or veteran status in all employment decisions, including but not limited to recruitment, hiring, compensation, training and apprenticeship, promotion, upgrading, demotion, downgrading, transfer, layoff and termination and all other terms and conditions of employment.

JYF- Case Planner LSP

<h3>Job Description</h3>
Job Description
Essential Job Functions:
<ul>
<li>Learn and integrate a trauma-informed, client-centered approach, using an anti-oppressive lens, into your work with clients.</li>
<li>Conducts client centered safety assessment and risk management planning. Provides crisis intervention and direct assistance to victims of crime and abuse; develop creative solutions reflecting clients’ unique needs in collaboration with client.</li>
<li>Advocates for clients for public entitlements with systems and other agencies, where necessary, such as obtaining orders of protection, help with hospital/medical related needs, Office of Victims Services compensation, and relocation assistance.</li>
<li>Provides information and referrals and facilitates linkages for clients for services such as shelters, mental health treatment, public assistance and other entitlements based on assessment and clients’ needs.</li>
<li>Assesses for and provides emergency practical assistance for clients including transportation, food vouchers, financial assistance and lock replacement in accordance with agency policy.</li>
<li>Engages in regular supervision meetings with supervisors to review cases, reflect on client interaction and build skills.</li>
<li>Maintains thorough and accurate case records and statistics in web-based case management system.</li>
<li>Collects client data, tests new interventions and tracks outcome. Participates in staff meetings, individual and group supervision, community meetings and relevant trainings and seminars.</li>
<li>Conducts educational presentations and trainings and participates in outreach events for community groups about intimate partner and family violence, victim assistance resources and other related topics.</li>
<li>Works collaboratively with other Safe Horizon programs to facilitate linkages for clients. Various other duties to be determined by supervisor.</li>
</ul>
Interacts with:
<ul>
<li>Safe Horizon staff.</li>
<li>District Attorney’s Office.</li>
<li>NYPD.</li>
<li>Office of Victim Services.</li>
<li>ACS.</li>
<li>NYCHA and Section 8 staff.</li>
<li>Other social service providers.</li>
</ul>
Knowledge and Skills:
Required:
<ul>
<li>Must be sensitive towards and understanding of victimization.</li>
<li>Must be able to demonstrate respect, compassion and a non-judgmental approach to victims of crime and abuse.</li>
<li>Must be willing to participate in a learning community.</li>
<li>Must be organized, detail oriented and solution focused.</li>
<li>Must demonstrate the ability to work independently and be resourceful.</li>
<li>Must demonstrate leadership skills (acts as a “go-to” person for colleagues, takes initiative; suggests ways to make processes work better).</li>
<li>Must be a team player.</li>
<li>Possess strong communication and organizational skills.</li>
<li>Excellent interpersonal skills.</li>
<li>Able to work under pressure in a calm and reassuring manner.</li>
</ul>
Education:
<ul>
<li>A bachelor’s degree in a related field (Social Work, Psychology, Human Services etc.) or equivalent experience is preferred.</li>
</ul>
Experience:
<ul>
<li>At least one year of prior direct service experience in a social service setting is required. Experience working with survivors of intimate partner and family violence and other victims of crime preferred.</li>
<li>Bilingual (English/Spanish, French, Chinese, Arabic, Korean) preferred.</li>
</ul>
If hired, I agree to abide by all of Safe Horizon’s rules and regulations, and understand that, if employed, my employment may be terminated with or without cause, and with or without notice, at any time, at the option of either the company or me. I further understand that no representation, whether oral or written by any representative or agent of the organization, at any time, constitutes a contract of employment.
AmeriCorps, Peace Corps and other national service alumni are encouraged to apply.
Technology Statement:
Applicants may be responsible for providing the equipment and tools they need to work remotely as required, such as access to a computer, internet service, and phone service. Safe Horizon will discuss potential solutions with candidates and may assist where needed and agreed to in advance.
Please follow this link to view complete EEO Law and complaint filing information:
<a href="https://www.eeoc.gov/sites/default/files/2023-06/22-088_EEOC_KnowYourRights6.12ScreenRdr.pdf" target="_blank">https://www.eeoc.gov/sites/default/files/2023-06/22-088_EEOC_KnowYourRi…</a>
Know Your Rights: Workplace discrimination is illegal.
Hiring Range: $23.62 - 26.58 Hourly Full-time Hours: 35 Hours per week Full-time Benefits: Vacation Time, Paid Sick Time, Holidays, Medical, Dental, Vision, 403(b) Retirement Plan, Company Life Insurance, Medical/Dependent Care Flexible Spending Accounts, Tuition Assistance Program, Commuter Benefits Program, Gym Reimbursement, Parental Leave, Employee Learning Center

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