Job Description
Job Description
About the role:
We are seeking an experienced and people-focused HR Business Partner (HRBP) to support our team working across hospital sites throughout New York City. In this on-site role, the HRBP will serve as a trusted advisor to both employees and managers, supporting employee relations, HR training, talent advising, and key coordination with hospital HR teams.
This role requires someone who thrives in a dynamic environment, has a strong understanding of hourly workforce needs, and is committed to employee engagement, performance excellence, and collaborative partnerships.
About Surgical Solutions:
Surgical Solutions is a national leader in sterile processing and operating room support services, providing high-quality outsourced staffing solutions to healthcare organizations across the country. Our mission is to deliver safe, efficient, and patient-focused care by supporting hospital teams with expertly trained personnel. Our employees work on-site and in partnership with hospital employees, delivering elite service impacting patient outcomes.
Key Responsibilities:
- Employee support & relations
- Serve as the first point of contact for employee questions, concerns, and policy clarifications
- Lead or support investigations and resolution of employee relations issues, in partnership with the broader HR team
- Coach managers on handling performance, conduct, and attendance matters fairly and in alignment with company policies
- Talent & workforce planning
- Advise managers on staffing and workforce planning needs, including promotions, internal mobility, and job design
- Partner with recruiting team to align on hiring needs, salary recommendations, and offers
- Provide guidance on internal and external equity, leveling, and career pathing
- HR training & policy education
- Deliver on-site HR training for new managers and frontline staff on key topics such as performance management, workplace conduct, and company values
- Reinforce and communicate HR policies and processes in a clear and accessible manner
- Hospital liaison & clearance coordination
- Act as the primary HR contact for hospital HR departments, helping ensure smooth onboarding and clearance processes for new hires
- Support documentation and compliance requirements specific to hospital settings (e.g., credentialing, vaccination, background checks)
- Additional HRBP responsibilities
- Analyze and use HR data to inform decisions, spot trends, and advise business leaders
- Contribute to employee engagement initiatives and retention strategies
- Partner with wider HR team on benefits, leave management, and compliance
- Participate in broader HR projects and initiatives that impact the field-based workforce
Qualifications:
- 5+ years of HR generalist or HR business partner experience, including direct support of hourly employees
- Strong knowledge of employment law and HR practices applicable to the NYC market
- Experience coaching managers and conducting employee relations investigations
- Excellent communication, interpersonal, and problem-solving skills
- Able to work independently and travel regularly across hospital locations in NYC
- Comfort working in healthcare or similarly regulated environments is a plus
What We Offer:
- Competitive salary and benefits package
- Pay range, depending on experience, is 90,000 – 105,000 base salary, plus annual performance bonus eligibility
- A mission-driven, supportive culture
- The opportunity to make a direct impact on our frontline teams and the patients they serve