<h3>Job Description</h3>
• Entry-Level Recruitment Consultant
• $50,000–$55,000 + Commission (OTE $80K–$100K in Year 1)
• New York, Mid-Town | Office-based for the first 8 weeks and then 1 day a week from home
 
Step into a high-energy, high-reward recruitment career with a globally respected staffing firm expanding its South Loop presence. With structured training, uncapped commission, and international clients from day one, this is your launchpad into a profession where your ambition sets the pace. If you’re sales-minded and ready to build a career—not just land a job—this is your calling.
 
The Entry-Level Recruitment Consultant will hit the ground running on a warm desk, placing top talent into critical roles and building expertise in a specialist market from day one.
 
Role Highlights
The Entry-Level Recruitment Consultant will:
– Source and engage standout candidates through calls, referrals, and outreach
– Nurture lasting relationships with clients and talent across the US
– Shadow senior recruiters to refine your pitch, process, and negotiation skills
– Join client meetings to develop commercial awareness and consultative confidence
– Collaborate with managers to set and smash quarterly growth targets
 
You Will Need
– 1+ year in a sales, retail, or customer-facing role with measurable success
– A confident communicator who thrives in high-pressure, high-reward environments
– Strong interpersonal instincts—comfortable speaking with senior stakeholders
– Ambition to master a niche and become a go-to expert in your field
– Resilience and a positive mindset when working towards daily activity goals
 
Why You’ll Love It
– $55K base + uncapped commission (realistic Year 1 OTE $80K–$100K)
– Tailored training programme with clear promotion milestones
– Global client base, including Fortune 500 firms and disruptive startups
– Sociable, high-performing team with incentives and international travel perks
– Career mobility: internal relocation options to other US or global offices
 
Apply now to take your career to the next level with a pioneering company. We are committed to promoting equality of opportunity for all employees and job applicants. In line with the Equality Act 2010, we strive to create and maintain a working environment in which everyone is able to make the best use of their skills, free from discrimination or harassment, and in which all decisions are based on merit.
 
Start Date July/August

Recruitment Consultant - July/August Starter

<h3>Job Description</h3>
Role - Desktop Support Engineer
Mode - Fulltime / Onsite
Location - New York, NY
 
Job Description -
 
• Strong experience in installing and configuring Windows 11. Need to troubleshoot and provide solutions for critical and escalated on Windows 11.
• Sound experience in troubleshooting and fixing Laptop and Desktop issues including such as OS incompatibility, driver issue, application installation/slow ness issues.
• Extensive work experience in installing and configuring Mac Laptops/OS. Need to troubleshoot and provide solutions for critical and escalated issues in Mac.
• Provide solution for OS upgrade and patching related issues. 
• Ensure all security and audit compliances are implemented with SLA.
• Strong experience in M365 tools (incl Office, Outlook, Teams, OneDrive). Need to troubleshoot and provide solutions for critical and escalated issues.
• Strong hands on experience with Intune and ensure all the end points are configured and managed through Intune. Need to have deep understanding and experience in MDM (Mobile Device Management) and MAM (Mobile Application Management).
• Hands on experience with Tanium. Configure and manage all the end points across the enterprise.
• Strong hands on experience with Autopilot to deploy the OS and fix issues with OS deployment and configuration.
• Install, configure and manager AVD (Azure Virtual Desktop). Need to troubleshoot and provide solutions for critical and escalated issues in AVD.
• Strong experience in troubleshooting and fixing Application issues on Windows 11, Mac, AVD such as Adobe, chrome, VPN client and other 3rd party applications.
• Need to troubleshoot and provide solutions for critical and escalated issues for all Desktop/Laptop/OS/Application issues.
• Perform root cause analysis for all the critical and escalated issues and mitigate the issues proactively before wide spread impact.
• Need to identify Service Improvements/Value Additions/Automation opportunities and work to implement them.
• Strong understanding and knowledge of ITIL process (Incident, Problem, Change Management) and SLAs.
 
Salary Range- $60,000-$80,000 a year
#LI-SP3
#LI-VX1

Desktop Support Engineer

<h3>Job Description</h3>
Company Overview 

Founded in 1994, Consulting Engineering Services (CES) is a mechanical, electrical, plumbing, fire protection engineering and commissioning firm with 180 employees in eight national offices. CES specializes in the design of custom building systems for projects across the United States. We are a dedicated team of knowledgeable professionals focused on listening attentively and investigating thoroughly to identify unique solutions. We are passionate about providing sustainable and efficient design across all sectors of our portfolio, ranging from high-end residential estates, K12 learning environments, public safety facilities, commercial workspaces, hospitals, libraries and many more.
 
At CES, relationships matter – inside and out. Client advocacy is ingrained in our culture because we recognize that how we are with each other truly matters. As our office continues to grow, we still maintain a familial atmosphere founded on respect and support for one another.
 
Visit us at: Consulting Engineering Services CO, CT, MA, NH, NYC, FL, TX, MT (ceseng.com)
 
We currently have an opening in our NYC Downtown office for a Senior Electrical Engineer.
 
Responsible for major electrical design determinations under the direction of the Project Manager. Support organization’s mission and vision to meet company’s objectives by providing exceptional client service. 
 
Essential Functions
&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;Responsible for overall electrical technical content of a project using engineering formulas and skills for ensuring safety and technical accuracy.
&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;Review design project for code compliance and perform code research as required to comply with applicable State, Local and Federal codes. Apply in depth knowledge of codes, including NEC, NFPA 72 and 101.
&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;Monitor construction progress and C.A. correspondence to ensure accurate and timely responses to R.F.I.’s and related issues.
&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;Review other teams design projects. 
&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;Participate in standards meetings within the electrical engineering discipline. 
&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;Identify and select equipment from appropriate manufacturing catalogs/websites for specific applications. 
&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;Collaborate with clients and clients’ PMs to meet their objectives. 
&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;Perform on-site investigations and surveys prior to design.
&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;Write electrical specifications thru completion.
&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;Coordinate the contract documents between engineering disciplines and architectural details; participate in coordination meetings with owner/architect.
&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;Provide technical support to contractors throughout construction.
&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;Prepare reports, opinions, and recommendations for the approval of the Project Manager concerning the direction of the project.
&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;Ensure timely delivery of all completed projects; meet project schedules set by the Project Manager.
&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;Plan time of self and other electrical engineers/designers to ensure project is completed on time, on budget and is technically correct.
&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;Act as technical advisor to junior staff regarding project assignments.
&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;Perform design work using AutoCAD and Revit.
&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;Present electrical design to owner/architect when required.
&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;Serve as a field engineer during construction phase of a project.
 
Requirements
 
&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;Electrical Engineer with a minimum of 5 years of experience working with electrical systems. 
&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;BSEE or equivalent degree or an equivalent combination of education and experience.
&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;Proven design experience in the areas of building operation, energy use, and building electrical systems.
&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;Must be able to use AutoCAD and Revit, for drafting and design to complete a project.
&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;In depth knowledge of Electrical Engineering codes, including NEC, NFPA 72 and 101.
&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;Must be able to travel and visit work sites as necessary to the job at the time convenient for the clients, contractors and building managers. 
&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;Maintain knowledge and skills in the particular area of expertise by attending conferences, reviewing scientific journals and participating in specific industry standards organizations such as NFPA, IES, etc.
&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;PE license strongly preferred.
 
 
Qualifications
&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;Demonstrated ability to build and foster client relations. 
&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;Critical thinking and mechanical aptitude, with proactive thinking processes.
&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;Strong multi-tasking skills are essential. Strong written and verbal communication skills.
&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;Ability to manage a team of engineers and support staff engaged in the design and production of accurate construction documents. Ability to effectively coach, train, mentor and motivate staff.
&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;Must possess a clear appreciation for deadlines; excellent time management skills are necessary.
&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;Must be able to be fully confidential. 
 
CES provides a robust and comprehensive benefits package to its employees. Some of these benefits include:

·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;401k Plan with employer match
·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;Paid holidays/vacation/sick/personal time
·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;Medical/HSA/Dental/Vision
·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;Short- and Long-Term Disability insurance
·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;Life Insurance
·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;Flextime
·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;Half day Friday hours
 
Pay: Based on experience and location
We are an Equal Opportunity Employer
 
 
To apply, send your resume at <a href="mailto:Careers@ceseng.com" target="_blank">Careers@ceseng.com</a>

Senior Electrical Engineer in MEP

<h3>Job Description</h3>
We are seeking a highly skilled and experienced Azure SQL Database Engineer to manage, optimize, and secure our SQL databases hosted in Azure. This role will be integral to supporting a new middleware application that facilitates data flow to/from a SaaS hosted application, ensuring high availability, performance, and data integrity. 
 
Responsibilities:
<ul>
<li>Design, implement, and maintain Azure SQL Databases to support middleware and other applications. </li>
<li>Collaborate closely with Java middleware developers to optimize database interactions, queries, and schema designs for seamless integration and performance. </li>
<li>Monitor database performance, identify bottlenecks, and implement tuning strategies (indexing, query optimization, resource scaling). </li>
<li>Implement and manage database security, including user permissions, role-based access control, encryption (TDE), and network security. </li>
<li>Plan and execute database backup and recovery strategies, ensuring data resilience and business continuity. </li>
<li>Implement and manage high availability and disaster recovery solutions (e.g., Geo-replication, Availability Groups, Failover Groups). </li>
<li>Troubleshoot and resolve database-related issues, including connectivity, performance, and data corruption. </li>
<li>Automate database management tasks using Azure tools, PowerShell, or other scripting languages. </li>
<li>Ensure compliance with data governance, privacy, and security standards. </li>
</ul>
 
Qualifications:
<ul>
<li>Azure SQL Database Expertise: </li>
<li>Strong hands-on experience with Azure SQL Database </li>
<li>Proficiency in T-SQL for complex queries, stored procedures, and schema design. </li>
<li>Experience in database performance tuning, optimization, and query plan analysis. </li>
<li>Experience with Azure SQL Database security features (TDE, Azure AD Authentication). </li>
<li>Azure Ecosystem &amp; Integration: </li>
<li>Understanding of Azure Networking for secure database connectivity. </li>
<li>Experience using Managed Identities for secure application access for databases. </li>
<li>Familiarity with Azure Monitor for database monitoring and alerting. </li>
<li>Data Management: </li>
<li>Solid understanding of relational database design and data modeling. </li>
<li>Experience with database backup and restore procedures. </li>
<li>Collaboration &amp; Problem-Solving: </li>
<li>Ability to work effectively with development teams. </li>
<li>Excellent analytical and troubleshooting skills for database issues.</li>
</ul>

Azure SQL Database Engineer

<h3>Job Description</h3>
Company Overview
Haptiq is a FinTech company that delivers products, solutions, and consulting services to help manage, grow, and optimize businesses. We specialize in leveraging technology to improve efficiencies and offer comprehensive solutions tailored to meet the unique value-creation needs of our clients across various industries.
 
Position Overview
We are seeking a dynamic and results-oriented Client Partner to join our Solutions and Consulting business unit. The Client Partner will play a crucial role in ensuring the success and satisfaction of our clients by understanding their unique needs, providing expert guidance, and fostering strong relationships.
 
Key Responsibilities
Client Relationship Management:
<ul>
<li>Serve as the primary point of contact for assigned clients, building strong, long-lasting relationships based on trust and mutual success.</li>
<li>Conduct regular check-ins with clients to understand their objectives, challenges, and opportunities.</li>
<li>Proactively identify areas where our solutions and consulting services can add value to the client's business.</li>
</ul>
Client Advocacy and Feedback:
<ul>
<li>Act as a client advocate within the organization, ensuring that client feedback is effectively communicated and addressed.</li>
<li>Gather insights from clients to inform product development, service enhancements, and overall strategy.</li>
<li>Proactively anticipate and resolve issues to ensure client satisfaction and retention.</li>
</ul>
Renewals and Expansion:
<ul>
<li>Drive renewals and identify opportunities for upselling or cross-selling additional solutions and services.</li>
<li>Develop and execute account plans to maximize client value and drive revenue growth.</li>
<li>Track key metrics related to client health, renewal rates, and expansion opportunities.</li>
</ul>
 
Qualifications
<ul>
<li>Bachelor's degree in business administration, marketing, or a related field.</li>
<li>Experience (2+ years) in a customer-facing role, preferably in client partner, account management, or consulting.</li>
<li>Understanding of solution selling and the ability to articulate the value proposition of complex products and services.</li>
<li>Excellent communication skills, both verbal and written and the ability to interact effectively with clients at all levels of the organization.</li>
<li>Demonstrated ability to manage multiple priorities in a fast-paced environment while maintaining a high level of attention to detail.</li>
<li>Experience working with CRM software (e.g., Salesforce, HubSpot) and proficiency in the Microsoft Office suite.</li>
</ul>
 
Salary range $90,000- $100,000. Bonus Eligible.
 
Benefits
<ul>
<li>Competitive salary and performance-based incentives.</li>
<li>Comprehensive health benefits package.</li>
<li>Opportunities for professional development and career growth.</li>
<li>Collaborative and inclusive work environment.</li>
<li>Flexible work arrangements.</li>
</ul>
 
Why Join Us?
Join us at Haptiq Technology and Solutions and be a part of our mission to create innovative solutions that drive success. Apply now to make a difference in the world of technology and design.

Client Partner

<h3>Job Description</h3>
Territory: New York &amp; Long Island (Some travel to Rhode Island, Connecticut, Massachusetts, Vermont, New Hampshire, Maine)
 
As a Regional Account Executive, you’ll be tasked with delivering revenue, margin growth, and increasing market share within your territory. A Regional Account Executive will call on and build relationships within the public safety sector. You build out your base and create new-business opportunities through customer interaction across various verticals.
 
 
 
Responsibilities:
• Support company growth objectives by achieving monthly, quarterly and annual targets for sales growth, margins and customer retention
• Work collaboratively with Inside Account Reps and Sales Management to effectively deploy sales plans
• Call on existing accounts to continue to drive revenue and profitability
• Call on prospective accounts to obtain new business, and effectively deliver sales presentations to prospective customers
• In partnership with Sales leadership, strategically plan, forecast, and execute Plan
• Organize and set up client and industry trade shows
• Develop trustful working relationships with key vendors and suppliers
 
 
 
Requirements:
• Bachelor’s degree in Business Management, Marketing, Sales, and/or related strongly desired
• Previous sales experience, preferably with large account management
• Prior experience dealing with government bids/RFP’s strongly desired
• Solid written and verbal communication skills (you’re comfortable talking to any level of decision maker)
• Must have impeccable follow-through ability
• Resourcefulness (you may not always have the answers, but you know where to find them)
• Analytical by nature (able to develop a pricing model to maximize profitability)
• Personability to develop strong relationships
• Ability to prioritize, organize and manage multiple tasks.
• Comfortable managing and manipulating CRM software

Regional Account Executive

<h3>Job Description</h3>
TelForce Group is Seeking 
Experienced Telecom UG Operators and Laborers
Foreman-Operators
THESE ARE FULL-TIME, DIRECT HIRE POSITIONS
Building New Fiber Experience is Required
Work is in NY-VT-IN-OH
CDL Highly preferred
Pay is $25.00 (with no CDL) for Laborers
2-4 Years starts at $28.00 (with CDL)
5+ Years starts at $34.00- $44.00 (with CDL)
Overtime is available – Not Guaranteed
Travel is required
Excellent benefits- 401k &amp; PTO
Email resumes to <a href="mailto:ron@telforcegroup.com" target="_blank">ron@telforcegroup.com</a>

OSP UG Drill Operators/CDL

<h3>Job Description</h3>
Job Title: Desk Site Support
Location: Cooperstown NY 13326 / Oneonta NY 13820 
Core Function:- 
The technology support specialist provides onsite IT support at a customer site (hospital &amp; clinic environments) within ProHealth Care. This position is responsible for a wide variety of hardware, software, application, throughout the healthcare system. This function includes support to incident break/fix, service request fulfillment, deployments, upgrades, hardware lifecycle management, and collaborative work with other tier II and III IT and shared services teams throughout the organization as the boots on the ground resource. 
Primary Responsibilities &amp; Competencies:- 
·Incident Documentation and Root Cause Analysis: Accurately document issues and resolutions in ticketing systems and assist in root cause analysis to prevent recurrence.
·Training and Knowledge Sharing: Provide training or knowledge-sharing sessions for end-users on common issues, software use, or new technologies.
·Project Support: Participate in or lead small IT projects such as system upgrades, application rollouts, or infrastructure changes.
·Compliance and Security Adherence: Ensure all work complies with organizational security policies, data protection standards, and healthcare regulations (e.g., HIPAA).
·Inventory and Resource Management: Monitor and manage IT inventory, ensuring appropriate stock levels of spare hardware and replacement parts.
·Collaboration with Vendors: Work closely with third-party vendors for advanced troubleshooting, warranty claims, or specialized support services.
·Proactive Maintenance: Perform regular checks and maintenance on systems and devices to ensure optimal performance and prevent failures.
·Service Level Agreements (SLAs): Ensure adherence to SLAs for response and resolution times, prioritizing tasks accordingly.
·Cross-Team Collaboration: Act as a liaison between on-site teams and higher-tier IT teams to escalate and resolve complex issues effectively.
·Provide customer service support to both internal users, external customers, and vendors on Prohealth Care’s Network. 
·Install, deploy, troubleshoot, repair, maintain, and lifecycle hardware and software throughout the organization. 
·Maintains detailed and accurate records in workload management, asset management, and administrative applications. 
·Provides tier I and II support in all areas of the organizational service portfolio. 
·Provides excellent customer service to all levels of employees including customers, peers, and leadership. 
·Accurately follows documentation and checklists to ensure efficiency and consistency. 
·Participates and engages in team meetings, team building activities, and other opportunities to strengthen the department. 
·Communicates in a professional, positive and timely manner in person, on the phone, and via electronic means. 
·Uses routine troubleshooting methodologies that provide efficient, effective resolution and minimize impact to the customer. 
·Self-directed once assigned work and functions with considerable independence. 
·Shows an interest in learning more advanced aspects of the functional skills. 
·Actively maintains a level of self-study related to technology and customer service. 
·Able to communicate with the customer in non-technical terms so the users can understand. 
Qualifications:- 
·Associate degree in relevant field with 4+ years technical support experience or 6+ years of technical support experience in lieu of a degree. 
·Experience with the deployment, repair and maintenance of computer hardware such as workstations, laptops, IP phones, smartphones, tablets, printers, copiers, and scanners. 
·Experience with the deployment, repair and maintenance of software such as the Microsoft Office Suite and Windows operating systems. 
·Familiarity with general networking and customer/server concepts. 
·Adaptability, teamwork, and problem-solving abilities in a high-pressure, healthcare-focused environment.
·Ability to lift 40 lbs, work in an environment of varying temperatures, ability to navigate within buildings/units/floors, and travel throughout the service delivery area with a reliable mode of transportation. 
 
Thanks &amp; Regards
Sameer Ahmad 
Raas Infotek Corporation. 
262 Chapman Road, Suite 105A, 
Newark, DE -19702 
Phone: (302) 565-0068 Ext: 143 
E-Mail: <a href="mailto:sameer.ahmad@raasinfotek.com" target="_blank">sameer.ahmad@raasinfotek.com</a>|Website: <a href="http://www.raasinfotek.com" target="_blank">www.raasinfotek.com</a> 
Linkedin: linkedin.com/in/sameer-ahmad-031a0b185

Desk Site Support

<h3>Job Description</h3>
Histotechnician - Suffern, NY - Full Time
 
Salary Range: $45.00 To $55.00 Hourly
 
** Working Hours 10:00AM – 6:00PM **
 
Job Summary:
Histology technicians, also known as Histotechnicians, prepare tissue slides for microscopic examination by pathologists to diagnose disease. Histology technicians are responsible for cutting, staining and preparing tissue samples for the pathologist to review. They are also responsible for performing clinical laboratory procedures, examinations, and other tests pursuant to established protocols. These include maintaining equipment and records and performing quality assurance activities requiring the exercise of independent judgement and responsibility.
Duties and Responsibilities:
<ul>
<li>Embeds, cuts, stains and performs other tasks required to process tissue in the Immunohistochemistry laboratory.</li>
<li>Performs technical duties related to the production of histopathological slides of surgical specimens.</li>
<li>Meets acceptable turnaround time and productivity standards for the laboratory.</li>
<li>Labels-stained slides for proper identification and diagnostic purposes</li>
<li>Sets up and performs a variety of routine and/or complex laboratory tests and procedures relevant to the lab area and personal qualifications for analysis by a pathologist. Follows established in-process quality control procedures including recording data.</li>
<li>Performs routine and/or preventive maintenance on laboratory equipment.</li>
<li>Troubleshoots basic instrumentation, chemicals, reagents, stains, solutions, technical problems, and methodologies.</li>
<li>Maintains sufficient supplies at the workstation.</li>
<li>Ensures and maintains quality control and assurance activities.</li>
<li>Manages chemical and biological wastes.</li>
<li>Uses infection control practices and procedures.</li>
<li>Performs related duties, as required.</li>
</ul>

Required Skills and Abilities: 
<ul>
<li>Ability to organize and complete work in a timely manner.</li>
<li>Ability to analyze and solve problems and to make evaluative judgements.</li>
</ul>
Education and Experience:
<ul>
<li>Bachelor’s degree in medical technology, Basic Science, or related field preferred.</li>
<li>Licensed by New York State Education Department (NYSED)</li>
<li>Minimum of 2-5 years’ work experience.</li>
<li>ASPC Certified.</li>
</ul>

Work Environment &amp; Physical Demands: 
<ul>
<li>This is a full-time position, based in Suffern, NY.</li>
<li>Able to wear personal protective equipment (e.g., face mask, goggles, latex/non-latex gloves) as needed.</li>
<li>Must be able to work in a laboratory environment.</li>
<li>Stooping, turning, bending, squatting, kneeling, and the ability to lift 20 pounds.</li>
</ul>
Other Duties:
Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice. 
We are an equal opportunity employer. All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status or any other status protected under federal, state or local law. 
We participate in E-Verify.

Histology Technician

<h3>Job Description</h3>
Job Overview:
We are seeking a dynamic and results-driven Business Development Manager to join our growing Home Care team. This role will focus on identifying new business opportunities, establishing partnerships, and driving revenue growth within the home care sector. The ideal candidate will have a strong understanding of the healthcare industry, particularly in home care services, and a passion for improving the lives of clients in need of personalized care.
Key Responsibilities:
<ul>
<li>Business Development &amp; Strategy:</li>
<li>Identify and target potential clients, including families, healthcare providers, and hospitals, to expand the client base for home care services.</li>
<li>Develop and implement a business development strategy to drive growth in key markets and achieve revenue targets.</li>
<li>Build and maintain relationships with referral sources such as physicians, case managers, discharge planners, and community organizations.</li>
<li>Conduct market research to understand industry trends, competitor activity, and customer needs.</li>
<li>Client Acquisition &amp; Retention:</li>
<li>Meet with potential clients and families to assess their needs, recommend appropriate services, and close sales.</li>
<li>Develop customized care plans that align with both client needs and organizational capabilities.</li>
<li>Ensure high levels of client satisfaction to foster repeat business and referrals.</li>
<li>Work closely with the operations and care team to ensure seamless service delivery to clients.</li>
</ul>

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