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<h3>Job Description</h3>
Make a bigger difference Purpose: The Mishkon IDD Programs at The Jewish Board provide supports and services in a healthy and safe environment for individuals with intellectual/developmental disabilities living in residential programs and in community settings. Our core values are to provide a healthy and safe environment that promotes person centered planning, community integration, and close collaboration with families and the community. This is all accomplished through an Orthodox Jewish lens, and with an understanding that staff, at all levels of the division, is the determining factor in achieving positive outcomes for our clients. POSITION OVERVIEW: The Residence Manager is responsible for the effective operation of their assigned Individualized Residential Alternatives (IRA) home(s) or Intermediate Care Facility (ICF) unit(s) serving adults with intellectual and developmental disabilities. Reporting to the Director of Residential Services, the Residence Manager oversees the day-to- day operations and direct care provided to individuals for their assigned homes/units in line with the applicable DOH, OPWDD, CARF and Jewish Board regulations and standards of care. They directly supervise Direct Service Professionals (DSPs), create and maintain schedules, ensure consistent and appropriate program coverage, and provide on-call and crisis support. Residence Managers are a critical member of the interdisciplinary team, working collaboratively with staff, colleagues, individuals, families and external providers to provide consistent and good quality care to individuals that supports their health, safety and individualized life goals and preferences. KEY ESSENTIAL FUNCTIONS: • Direct supervision of home/unit DSPs that includes consistent, scheduled and documented formal individual supervision. Conduct regular performance evaluations and provide timely supervisory feedback. • Conduct weekly home/unit DSP meetings and ensure that staff on all shifts have access to meeting minutes and that meeting days and times are rotated to allow staff on all shifts to participate. • Participate in recruiting, hiring, performance management and termination per regulations and agency guidelines. • Provide ongoing training to direct support professionals and ensure that DSPs have completed required trainings in a timely manner. • Coach, mentor and train staff toward excellence in service delivery and professional growth utilizing supervision meetings, team meetings, modeling, and time spent with staff on units. • Maintain weekly schedule and ensure appropriate program coverage, vacation approvals and staff time and attendance including scheduling overtime and per diem staff. • Conduct at least one early morning and one late evening site observation weekly, in addition to routine, daily observations. Conduct at least one overnight and one weekend site observation monthly. • Conduct a daily review of MyAvatar (HER system) to ensure timely completion of all required documentation and monitor compliance. • May be necessary to participate up to two days per week as part of the staff ratio for coverage and support. • Escalade risks and challenges up to program leadership in a timely manner. Person-Centered Care, Health &amp; Daily Operations • Ensure the health and safety of both the individuals we support and our staff by implementing and enforcing all internal policies and procedures. • Collaborate with QIDAs (ICF)BIS (IRAs) and the Recreational Coordinator to develop and publish a community inclusion and integration calendar. Oversee daily activities, excursions, and trips, ensuring compliance with Sabbath programming and religious customs. • Assist with and, if necessary, drive individuals to medical appointments and community engagements. • Use the medical tracker to manage and monitor healthcare appointments. Review, schedule, and update appointment details and notes. Complete appointment information in the HER systems. • Ensure proper use, maintenance, and availability of individual adaptive equipment dan physical site safety. • Collaborate with interdisciplinary teams (e.g., behavior specialists, nurses, day program staff) to support individuals' well-being and assist with managing behavioral health challenges. • Promote individual's choice and preferences building on their abilities and skills and is supportive of person-centered philosophy. • Monitor staff logs and shift summaries to ensure quality, consistency, and compliance. • Enter and review treatment plans, individual notes, daily logs in the computer and Electronic Health Record HER systems. Compliance, Audits &amp; Incident Management • Ensure compliance with OPWDD, OSHA, CARF, DOH, Medicaid, and other regulatory requirements. • Coordinate and observe monthly fire drills. • Perform and assist with internal audits, including site observations, physical inspections, and daily checks. • Report and submit work orders for necessary repairs. • Participate in scheduled and unscheduled state audits to ensure the residences meet the requirements of DOH, OPWDD and CARF audits and surveys. • Oversee timely incident reporting and internal documentation, implement recommendations from the collection, and ensure accurate entry into the Alltrac system. • Follow compliance guidelines and support the POCA (Plan of Corrective Action) process. • Collaborate with the ICF department team to implement recommendations. Administrative &amp; Operational Oversight • Develop and publish bi-weekly staff schedules and submit a copy to the Program Coordinator and the Director of Residential Services. • Oversee billing, recruitment paperwork, e-PAF, RTHs, petty cash, and maintain personal allowance accounts. • Maintain regular communication with families and guardians. • Attend monthly managerial and IDT meetings. On-Call &amp; Emergency Response • Provide on-call coverage during after hours, weekends, and holidays, unless exempted with written approval for granted accommodation or ongoing religious reasons. • Respond to emergency calls within 20 minutes and provide guidance or coverage as needed. • Cover staff shortages or absences to maintain minimum required staffing ratios. • Cover for other managers/residences as required. Other Duties • Must work at least one weekend day per month. • Performed additional responsibilities as assigned to support the program's mission, operations and ensure high-quality care. CORE COMPETENCIES for the position include: • Ability to supervise and train staff. • Effective and leadership and team building skills. • Ability to apply regulatory standards. • Be technology savvy • Organized and meticulous • Strong collaborator EDUCATIONAL/TRAINING REQUIRED: • High School Diploma or GED required. Associate's degree in human services or a related field preferred. EXPERIENCE REQUIRED/LANGUAGE PREFERENCE: • Minimum of 3 years working with individuals with intellectual and developmental disabilities (IDD). • At least 2 years of supervisory experience in a residential or human services setting. • Familiarity with OPWDD and DOH regulations and policies strongly preferred. • A valid NYS Driver's License preferred. • SCIP-R, CPR or AMAP trained and certified preferred. COMPUTER SKILLS REQUIRED: • Microsoft Office (Word, PowerPoint, Excel, Outlook); comfortable and proficient using audio video platforms (i.e., Zoom, Teams), Electronic Health Record (HER) applications. WORK ENVIRONMENT/PHYSICAL EFFORT: • The position entails lifting clients using a mechanical device, positioning of clients, pushing clients in wheelchairs, and transferring clients physically where prescribed. If you join us, you'll have these great benefits: • Generous vacation time, in addition to paid agency holidays • Affordable and high-quality medical/dental/vision plans • Tuition assistance and educational loan forgiveness • Free continuing education opportunities • 403(b) retirement benefits and a pension • Flexible spending accounts for health and transportation • 24/7 Accessible Employee Assistance Program • Life and disability insurance Who we are: The Jewish Board delivers innovative, high-quality, and compassionate mental health and social services to over 45,000 New Yorkers each year. We are unique in serving everyone from infants and their families to children, teens, and adults. We are proud to employ and serve people of all religions, races, cultural backgrounds, gender expressions, and sexual orientations. We are committed to building diverse, equitable, and inclusive teams to help support our mission, and we strongly encourage candidates from historically marginalized backgrounds to apply to work with us. More on Equal Opportunity: We are an equal opportunity employer that does not discriminate on the basis of race, color, religion, sex, national origin, age, disability, marital status, veteran status, or any other status protected by applicable federal, state, or local law.

Residence Manager

<h3>Job Description</h3>
Make a bigger difference PURPOSE: The Jewish Board's Community Behavioral Health treatment programs provide compassionate, high quality, evidence-based services to individuals and families in the communities we serve. Our staff uses a culturally competent, person centered approach to help individuals and their families develop skills and resources to improve overall functioning, to instill hope, and to strengthen resiliency. Our programs work closely with community partners to address health disparities in our neighborhoods while also celebrating the strengths and resilience of our communities. Our children's community residences are single site residence's that provide a group living for eight children and/or adolescents. The program provides a supervised, trauma informed therapeutic environment which seeks to develop the resident's skills and capacity to live in the community and attend school/work as appropriate. POSITION OVERVIEW: The Professional Skill Builder works with children and adolescents in the community residence and is responsible for skill building related to the youth's individual service and treatment plans. The Professional Skill Builder serves as a positive role model while providing therapeutic support to both the youth and the family, trauma informed care and life skills. All responsibilities are to be carried out in accordance with the standards of regulatory bodies and of the Jewish Board of Family &amp; Children's Services. KEY ESSENTIAL FUNCTIONS: • Participate in ITM implementation. • Responsible for developing and enhancing the youth's skills around their personal hygiene, social guidance, use of leisure time, food planning and preparation. • Responsible for developing youth/ family emotional regulation skills. • Develop, supervise and implement therapeutic recreational program. • Partner with case manager around creating and implementing youth safety plans and ICMPs. • Accompany and supervise youth on recreational activities while promoting socialization and skill building. • May be called upon to work one on one with a youth who is displaying significant stress or assist with management of crisis related to the safety and care of the clients. This may include managing environmental issues. • Provide feedback to the supervisor and treatment team, observations of the youth and response to interventions must be provided verbally and through documentation to the supervisor and members of the treatment team. ***Unusual and crisis oriented behaviors must be reported live to a supervisor immediately. • Assist in maintaining a safe and clean environment. • Work collaboratively as a member of an interdisciplinary therapeutic team by implementing culturally affirming and trauma informed interventions and skill building as outlined in treatment and service planning. • Partner with case manager and other program staff to support families, schools, healthcare providers, outpatient mental health providers, criminal justice, and other community agencies in order to provide appropriate care and supervision of youth. • Perform these services in the community residence, family/resource's home, community and via telehealth (when applicable). • Participate in clinical treatment team meetings, staff meetings, trainings, and supervision. • Maintain all documentation according to the standards and time frames established by the Jewish Board, regulatory agencies and/or funding sources • Maintain professional behaviors and ethical standards as established by licensing board, relevant professional association and the Jewish Board policies and procedures. • The ability to travel and navigate the community in order to provide services where the youth and family will benefit most from the services delivered • Assist in orienting families/resources of the youth to the services provided by and in collaboration with the program. • Provide crisis intervention. • Additional duties as assigned. ADDITIONAL FUNCTIONS MAY INCLUDE: • Must work evening and weekend shifts as part of the enhanced model to provide additional support and supervision during peak hours. • Must attend, participate and successfully complete the Therapeutic Crisis Intervention (TCI) certification and recertifications. • Must attend and participate in the ongoing training and consultation of the evidenced based model utilized within the program. • Provide supervision of youth and oversight of the program. EDUCATIONAL /TRAINING REQUIRED: • High school diploma or equivalent. • A valid driver's license is required to meet all insurance requirements. CORE COMPETENCIES for the position include: • Excellent engagement skills • Strong verbal and written communication skills • Attention to detail • Ability to work independently as well as with a team COMPUTER SKILLS REQUIRED: • Ability to utilize an electronic health record and Microsoft Office EXPERIENCE REQUIRED / LANGUAGE PREFERENCE: • Bilingual Spanish/English a plus • Verbal and communication skills • Ability to work as a team player VISUAL AND MANUAL DEXTERITY: The candidate should be able to read paper and electronic documents and perform data entry into various computer programs. Manual dexterity and hand-eye coordination to travel independently using public transportation and/or vehicle. WORK ENVIRONMENT / PHYSICAL EFFORT: Services are provided in the community and the office. While the offices of the Jewish Board are accessible in accordance with the ADA, the sites to which staff may need to travel may or may not be Risks/hazards associated with the position are those which may be encountered traveling around New York City. If you join us, you'll have these great benefits: • Generous time off in addition to paid agency holidays and 15 sick days • Affordable and high-quality medical/dental/vision plans • Tuition assistance and educational loan forgiveness • Free continuing education opportunities • 403(b) retirement benefits and a pension • Flexible spending accounts for health and transportation • 24/7 Accessible Employee Assistance Program • Life and disability insurance • Diversity, equity, and inclusion working groups that are available for you to join, including Confronting Structural Racism (COR), Coalition Against Anti-Semitism (CAAS), and the LGBTQ Steering Committee Who we are: The Jewish Board delivers innovative, high-quality, and compassionate mental health and social services to over 45,000 New Yorkers each year. We are unique in serving everyone from infants and their families to children, teens, and adults. We are proud to employ and serve people of all religions, races, cultural backgrounds, gender expressions, and sexual orientations. We are committed to building diverse, equitable, and inclusive teams to help support our mission, and we strongly encourage candidates from historically marginalized backgrounds to apply to work with us. More on Equal Opportunity: We are an equal opportunity employer that does not discriminate on the basis of race, color, religion, sex, national origin, age, disability, marital status, veteran status, or any other status protected by applicable federal, state, or local law.

Case Assoc

<h3>Job Description</h3>
Make a bigger difference PURPOSE The Jewish Board's Community Behavioral Health treatment programs provide compassionate, high quality, evidence-based services to individuals and families in the communities we serve. Our staff use a culturally competent, person centered approach to help individuals and their families develop skills and resources to improve overall functioning, to instill hope, and to strengthen resiliency. Our programs work closely with community partners to address health disparities in our neighborhoods while also celebrating the strengths and resilience of our communities. PROGRAM DESCRIPTION The Substance Use Disorder (SUD) Program is an article 32 OASAS licensed outpatient program providing culturally affirming, evidence-based counseling and medication assisted treatment to adolescents and adults with SUD diagnoses and their families. Treatment approaches are trauma informed and individualized to the client and family. The program is part of the Midwood Brooklyn Hub, a Certified Community Behavioral Health Center that serves all members of the community. As part of our person-centered approach, the program is open evenings and weekends to provide the community with optimal access to care. POSITION OVERVIEW: The Substance Abuse Counselor uses a trauma-informed, person-centered approach in the evaluation, treatment, and care coordination of individuals with substance use disorders and their family members. The Substance Abuse Counselor provides clinical care as part of an interdisciplinary team and collaborates with clients and other treatment providers in developing treatment plans and helping clients work toward their treatment goals. KEY ESSENTIAL FUNCTIONS: • Conducts comprehensive psychosocial evaluations of clients seeking substance use disorders treatment and incorporates feedback from families/collaterals, and other external sources in the information gathering process. • In collaboration with the client, family, and treatment team, develop treatment plan to help client achieve goals across multiple life domains, in addition to addressing substance use. • Provide individual and group counseling for clients and their family members using trauma informed, evidence based interventions. • Provide care coordination to address identified needs and to help clients access care and services to support attainment of treatment plan goals. • Develop discharge plan and aftercare plan to ensure client is connected to the appropriate level of care and to support treatment gains. • Monitor response to treatment interventions through the use of urine toxicology screens, breathalyzers, and other screens to inform the treatment planning process. • Accurate and timely completion of all documentation. • Provide psychoeducation and training on substance use disorders to other Jewish Board programs and community groups • Other duties as assigned. EDUCATIONAL/TRAINING REQUIRED: NY State Credential in Alcohol and Substance Abuse Counseling (CASAC) required; Bachelor's Degree preferred. EXPERIENCE REQUIRED/LANGUAGE PREFERENCE: • Fluency in Spanish desirable COMPUTER SKILLS REQUIRED: • Experience with documenting in electronic health records; Comfortable with technology, including use of email, Microsoft Word Office software (Word, excel) and video conferencing platforms (such as Zoom). VISUAL AND MANUAL DEXIERITY: • Ability to operate computer devices (mouse, keyboard) WORK ENVIRONMENT / PHYSICAL EFFORT • Work will be conducted both on site at the office and off-site at various locations in the community that meet the needs of the clients being served. We are an equal opportunity employer that does not discriminate on the basis of race, color, religion, sex, national origin, age, disability, marital status, veteran status, or any other status protected by applicable federal, state, or local law.

Substance Abuse Disorder Counselor

<h3>Job Description</h3>
Make a bigger difference Director of Behavior Supports POSITION OVERVIEW: The Director of Behavior Supports is responsible for the strategic leadership, clinical oversight, and regulatory compliance of behavioral support services across all IDD programs, including Intermediate Care Facilities (ICFs), Individualized Residential Alternatives (IRAs), and Day Habilitation programs. This role ensures the delivery of high-quality, person-centered behavioral supports that align with OPWDD, doh, and CMS regulations, and promotes the health, safety, and dignity of individuals with intellectual and developmental disabilities. KEY ESSENTIAL FUNCTIONS (List the functions that are essential to achieve the goals): Leadership &amp; Supervision • Provide direct supervision to the Assistant Director of Clinical Services and the Behavior Intervention Specialists (BIS), QIDPs, and other clinical staff. • Lead the development and implementation of behavior support strategies and clinical protocols. • Chair the Human Rights and Informed Consent Committees; ensure ethical and rights-based practices in all behavioral interventions. • Serve as a key member of the ICF/IRA management team and contribute to strategic planning and policy development. Clinical Oversight &amp; Collaboration • Ensure the development, implementation, and monitoring of Behavior Support Plans (BSPs) and Functional Behavior Assessment (FBAs). • Oversee clinical documentation and data collection systems to ensue accuracy, timeliness and compliance. • Collaborate with psychiatric, medical and nursing teams to integrate behavioral and medical care. • Works in tandem with the Residential managers and the Director of Community Services to ensure clinical services and behavioral protocols are being implemented. • Participate in interdisciplinary team meetings and intake screenings for new admissions. • Liaise with Care Coordination organizations to ensure person centered services and accurate documentation. • Onsite presence on units and in day habilitation programs for observations, oversight, modeling, coaching, and training. Training &amp; Development • Design and deliver ongoing training for clinical and direct staff on behavior support practices, data collection, and regulatory compliance. • Mentor clinical staff in evidence-based practices and person planning. Regulatory Compliance &amp; Quality Assurance • Ensure compliance with OPWDD and DOH regulations and CARF standards related to behavioral supports. • Lead internal audits and prepare responses to external audits and surveys. • Develop and implement systems to ensure clinical regulatory compliance. • Collaborate with the management team to analyze trends and implement corrective actions. Crisis Management • Provide on-call support for behavioral crises during evenings and weekends. • Develop and oversee crisis intervention protocols and staff debriefing procedures. Other Duties • Provide coverage in the absence. • Other duties, as assigned. CORE COMPETENCIES: • Leadership and team management. • Clinical decision-making and problem-solving. • Regulatory knowledge and compliance. • Effective communication and interpersonal skills. • Crisis intervention and de-escalation. • Commitment to person-centered practices. • Cultural competence and ethical practice. EDUCATIONAL/QUALIFICATIONS: • Master's degree in psychology, social work, applied behavioral analysis, or a related human services field. EXPERIENCE REQUIRED: • Minimum of 5 years of progressive experience in behavioral supports within IDD services. • At least 2 years in a supervisory of leadership role. • Experience working in ICF or IRA settings preferred. • Must meet OPWDD qualifications for both QIDP and BIS roles. COMPUTER SKILLS REQUIRED: • Strong computer skills are required, The ability to use Microsoft applications including Word, Excel, and PowerPoint are critical. The knowledge or ability to learn software programs including use of data and trends to inform clinical practice. VISIUAL AND MANUAL DEXIERITY: • The visual and manual dexterity needed for this position include the ability to work on the computer typing reports and reviewing charts. There is also the need to speak frequently on the telephone including a cellular phone. WORK ENVIRONMENT PHYSICAL EFFORT: • The position requires the ability to travel from site to site to make program visits. There is walking in the residential programs up and down stairs and at times the ability to lift a social service chart/file. Who we are: The Jewish Board delivers innovative, high-quality, and compassionate mental health and social services to over 45,000 New Yorkers each year. We are unique in serving everyone from infants and their families to children, teens, and adults. We are proud to employ and serve people of all religions, races, cultural backgrounds, gender expressions, and sexual orientations. We are committed to building diverse, equitable, and inclusive teams to help support our mission, and we strongly encourage candidates from historically marginalized backgrounds to apply to work with us. More on Equal Opportunity: We are an equal opportunity employer that does not discriminate on the basis of race, color, religion, sex, national origin, age, disability, marital status, veteran status, or any other status protected by applicable federal, state, or local law.

Director of Behavior Supports

<h3>Job Description</h3>
Make a bigger difference Assertive Community Treatment (ACT) programs are allotted a differential that is applicable to ACT programs. This position is set at a base at $69,000 + 15% field differential. PURPOSE The Jewish Board's Community Behavioral Health treatment programs provide compassionate, high quality, evidence-based services to individuals and families in the communities we serve. Our staff use a culturally competent, person centered approach to help individuals and their families develop skills and resources to improve overall functioning, to instill hope, and to strengthen resiliency. Our programs work closely with community partners to address health disparities in our neighborhoods while also celebrating the strengths and resiliency of our communities. PROGRAM DESCRIPTION The ACT programs provide an integrated set of evidenced based treatment, rehabilitation, case management and support services to individuals residing in NYC, in Shelter programs, and/or living in supportive housing programs or their own residences in the community who are diagnosed with severe mental illness and whose needs have not been well met by more traditional service delivery approaches. Through a mobile, multi-disciplinary team of staff, recipients are supported in their recovery through an individualized, person-centered model of care. POSITION OVERVIEW: This multi- faceted position works directly with adults living with severe and persistent mental illness (SPMI) and substance use disorders (SUD) living in NYC. In addition to providing direct care, this position provides administrative oversight and support to the treatment team to ensure the delivery of services is in accordance with regulatory and payer requirements. Clinical Coordinators use a recovery oriented approach to link recipients to the services they need to obtain housing and to achieve wellness self-management and increasing independence. Working in a team setting and primarily in the community, Clinical Coordinators assess risk and needs, develop person centered care plans, provide care management services, track and arrange appointments, educate clients and coordinate other aspects of clients' health and community services. Since this is an evolving program, other tasks and duties may be assigned KEY ESSENTIAL FUNCTIONS: • Assume administrative tasks such as chart auditing, collaborating with outside partners, facilitating team meetings and being the point person in crisis situations when Program and Team Director are not available. • Supervise students • Assist with on-boarding/orientation of new staff • When needed/requested, lead team in-service training on topics that will improve service to clients. • Comprehensive assessment of client within 45-60 days of entry into program. • Work closely with team to visit each client a minimum of 6 times monthly. • Integration of medical, specialized and behavioral health services in addition to social support and/or educational support services • Periodic reassessment of a client's medical and behavioral health needs and update of, adherence to recommended treatments, and need for care coordination • Attend scheduled team meetings and one-on-one supervisions • Attend mandatory ACT trainings and Jewish Board MKSEI 13 Module course training. • Collaborative development of an Individualized Care Plan (ICP) with the client, the client's family and/or caregivers in addition to other service providers, and review and revise ICP per regulatory standards or when there are significant changes in functioning or clinical status. • Provide care management services • Track all specialty medical, behavioral and support service referrals made for patient using Health Information Technology (HIT) provided. • Assure that client has access to, engages in and retains needed services as defined in the ICP. • Provide outreach services to clients to increase engagement in services identified on individualized care plan • Complete all required documentation • Provide after-hours emergency coverage via cell phone on rotating basis. EDUCATIONAL / TRAINING REQUIRED: • Obtained a Master's level degree in human services field with appropriate NYS licensure (e.g. MSW, LMSW, LMHC, LCSW, LMFT, Creative Arts Therapist LCAT, licensed Occupational therapist, Certified Psychiatric Rehabilitation Counselor, Rehabilitation Counselor, licensed psychologist or hold a Master's Degree as a Therapeutic Recreation Specialist or Psychologist or Pastoral Counselor or Master's degree in a related field. • Previous work on an ACT team or similar type of community based/ mobile based program for at least one year. VISUAL AND MANUAL DEXIERITY: • Able to read data and documents, including spreadsheets, reports and Electronic Health Records in printed form and on computer screens. • Able to input data into the Electronic Health Record. • Limited applications of manual dexterity and hand-eye coordination. WORK ENVIRONMENT / PHYSICAL EFFORT Physical Demands: • Regularly required to speak clearly and hear the spoken word well. • Regularly required to physically operate routine office equipment such as telephones, computers, etc. • Regularly required to utilize near vision ability and to read data and documents, including spreadsheets, reports and Electronic Health Records in printed form and on computer screens. • Regularly required to travel to various locations to meet with clients Work Environment: • Noise level is consistent with levels usually present in an office, education, rehabilitation or health related environment. • Hazards present are consistent with those common to an office, education, rehabilitation or health related environment. We are an equal opportunity employer that does not discriminate on the basis of race, color, religion, sex, national origin, age, disability, marital status, veteran status, or any other status protected by applicable federal, state, or local law.

Clinical Coordinator

<h3>Job Description</h3>
Job reference: WD-0038082 Account Manager Queens What's the role? Our account managers serve as the go-to contact for our customers, embodying our purpose to make construction better by being their partner for productivity, safety, and sustainability. You will manage your own portfolio of customer accounts and be given ownership to build a work schedule that best suits you and your customers. You'll make sales by maintaining customer relationships, demonstrating our latest tools on the spot, and providing high level customer consultation. Who is Hilti? Hilti is making construction better by fulfilling our customers' promise as being the best partner for productivity, safety, and sustainability. We challenge norms to bring innovative, top-of-line solutions to the global construction industry, and beyond. Hilti is where people are exploring possibilities, leveraging their potential, owning their personal development and growing lasting careers. . What does the role involve? Building relationships - you'll meet with customers at a moment's notice or be actively present to capture the perfect business opportunity. You understand to create value in account(s) through long-term, profitable relationships Time and Territory Management (TTM) - creating a daily schedule (including presence on jobsites and client offices) to optimize client potential and sales productivity by zone territory Be a Hilti Champion - you'll carry the technical knowledge to present high level customer consultations in your defined territory and represent the Hilti brand in the marketplace Tracking your progress - you'll utilize Salesforce to record all the interactions you had to make a sale as reporting is a key part of this role For the past 19 years, Hilti North America has been consistently recognized in Selling Power's Best Companies to Sell For. What do we offer? Our account managers earn between $54,000 - $82,000 + $13,000-$19,000 in bonus per year, if all sales goals are met. The account manager role offers an uncapped bonus potential. Individual starting salary within this range may depend on geography, experience, expertise, and education/training. The disclosed range estimate is for this particular job posting. Please be advised that a different location may result in a different range. In addition to salary, we offer: Medical/Dental/Vision coverage effective on your first day of employment 401(k) plan with dollar-for-dollar matching, up to 6% matching, and fully vested after one year of employment Generous Paid Time Off policy and holidays including two days to give back to your local community Paid parental leave, sabbaticals, military leave Education reimbursement Up to five days per year of back-up daycare Life, accident and disability insurance Employee Assistance Program (EAP), company-paid wellness screenings Opportunities for growth - shift careers, support your professional development, or get assigned to any of the 120+ countries in which we operate Why should you apply? We are committed to caring for our people, which is why our retention has been over 90% for the last five years. It's why we haven't gone through any waves of layoffs - even during the COVID-19 pandemic. We value development, which is why 80-90% of our roles are filled internally. It's why most of our account managers come from a non-construction background. Success at Hilti comes down to teamwork and ability - the Hilti culture is contagious, and we have an excellent mix of people who are always looking to help one another. This job is #LI-Hybrid, meaning it is field-based and requires daily customer in-person interaction with your home serving as your office location What you need is:
<ul>
<li>High School Diploma or GED required </li>
<li>Bachelor's Degree preferred or equivalent work experience </li>
<li>At least three years of outside sales experience - preferably in an environment with set targets </li>
<li>Hands-on attitude - you'll be demonstrating our tools to our customers, using platforms such as Salesforce to keep track of everything, and collaborate with a variety of departments </li>
<li>Maintain a valid driver's license - we'll provide you with a company car, be sure you're ready to drive </li>
<li>Excellent time and territory management skills </li>
<li>Must be able to walk on construction projects, climb scaffolding, and lift as much as 65 pounds at any given time </li>
<li>Work a flexible and varied schedule</li>
</ul>
Hilti, Inc is committed to employing a diverse workforce. Qualified applicants will receive consideration without regard to race, color, religion, sex, national origin, age, sexual orientation, gender identity, gender expression, veteran status, or disability.

Account Manager

<h3>Job Description</h3>
Make a bigger difference PURPOSE: The Jewish Board's Adult Residential Division supports adults with serious and persistent mental illness to live in the community with as much independence as possible. Using a non-judgmental, harm-reduction approach, staff model and guide residents to create and meet personalized recovery goals, develop independent living skills, and live in a healthy and secure manner. Our work is guided by principles that underscore the critical importance of stable housing, use a culturally competent and anti-racist lens, and respect the dignity and legitimacy of each individual's journey. POSITION OVERVIEW: The Case Manager is the most senior level of direct care staff working within the Jewish Board's supportive housing programs to help residents live in the community as independently as possible. KEY ESSENTIAL FUNCTIONS: Resident Support • Carries a caseload and practices person-centered and collaborative service planning with residents. • Is assigned the most complex clients; carries a larger caseload than case associates and case assistants • Ensures service plans are completed and signed by residents according to regulatory guidelines and standards. • Evaluates and assesses independent living skills using a detailed functional assessment tool or supports residents in using tool for self-assessment. Supports residents in meeting individual goals. • Supports residents toward the goal of medication management independence, including appropriate person-centered interventions. • Advocates on behalf of residents with other services providers and in a way that takes into account health disparities and systemic racism. • Interprets and explains agency policies and procedures to residents. • May run resident support groups. • Participates in monthly collaborative walk-throughs of unit/apartment with residents. • Escorts residents to appointments, as needed. • Facilitates monthly roommate meetings, when appropriate. • Assists residents with physically demanding tasks, such as carrying groceries, laundry, and other household items, as needed. • Heats fully cooked foods, on occasion. • Resolves crises and de-escalates situations threatening resident comfort and well-being. • Creates management plans to improve safety and prevent ongoing crises. • For congregate settings only: Performs safety rounds of the program and wellness checks, as necessary. Administrative Support and Coordination • Provides services to those residents within the scope of program regulations and agency mission. • Independently completes regular and timely documentation of all resident interactions, including assessments, service plans and progress, and informational notes. • Ensures progress notes meet monthly billing documentation requirements, if necessary. • Files incidents reports, as appropriate. • Links residents to community-based treatment and collaborates with other services providers when coordinating services. • Participates in planning and execution of special and holiday events. • Participates in regular staff meetings and trainings. • Travels to off-site meetings and trainings, as needed. • Participates in intake, assessments, discharge, and follow-up conferences; may take the lead in presenting cases in these settings or in high-risk case meetings CORE COMPETENCIES for the position include: Knowledge and Attributes • In-depth understanding of how mental illness, substance use disorders, or trauma can affect the lives of individuals in the community. • Experience working with individuals living with serious mental illness, substance use disorders, or trauma required. • Knowledge of local and state health and human service systems and their navigation. • Understanding of the demanding processes of stabilization and recovery. • Commitment to working with individuals with serious mental illness, substance use disorders, a history of trauma, and/or homelessness. • Compassion and respect for vulnerable individuals. • Openness to approaching the work through an anti-racist lens, engaging in continuous learning, and putting that learning into practice to support our diverse resident population. • The ability to stay calm in a variety of situations, some of which may be stressful. • Patience and empathy for individuals on their journey to recovery. Skills • Communication: Conveys information clearly and concisely, both verbally and in writing; practices active listening; engages residents respectfully. • Self-sufficiency and initiative: Assesses, initiates, and completes tasks independently; contributes to the organization's mission and team's goals; researches and pursues professional development opportunities. • Interpersonal relations: Demonstrates cultural sensitivity, interacts with colleagues and residents professionally and respectfully. • Problem-solving: Analyzes situations objectively, generates or researches solutions independently • Quality assurance: Attends to detail, follows standard operating procedures, and consistently produces work of high quality. • Teamwork: Works collaboratively with teams and models collaborative teamwork, takes appropriate action on constructive feedback. • Organizational skills: Manages time effectively; respects deadlines; prioritizes multiple, emerging, and complex demands; demonstrates flexibility. • Crisis management: Identifies situations in the environment that can evolve into a crisis, maintains calm during a crisis, has solid crisis de-escalation skills or is willing to learn specific skills to de-escalate a crisis. • Good judgement: Manages risk and ensures safety of residents independently recognizes and acts on situations requiring intervention by a supervisor or higher authority. EDUCATIONAL/TRAINING REQUIRED: • Bachelor of Arts (BA) or Bachelor of Science (BS) degree (At least 1-year experience in Human Services preferred) COMPUTER SKILLS REQUIRED: • Familiarity with Microsoft Office suite of products (Excel, Word, PowerPoint, etc.). • Ability and willingness to learn new systems and application software. WORK ENVIRONMENT/PHYSICAL EFFORT • Ability to travel to visit residents in apartments or to escort residents in the community. • Valid driver's license and willingness to drive agency van preferred. • Ability to lift 25 pounds to assist residents and to manage stairs in walk-up buildings as needed. We are an equal opportunity employer that does not discriminate on the basis of race, color, religion, sex, national origin, age, disability, marital status, veteran status, or any other status protected by applicable federal, state, or local law.

Case Managers

<h3>Job Description</h3>
Make a bigger difference PURPOSE: The School Based Mental Health Prevention and Intervention program is a program in high-needs middle and high schools which provides counseling, professional development, classroom observations, group counseling for at-risk groups, case management and community linkages/referrals, etc. The project offers both prevention work for the entire school population, screening and brief intervention for vulnerable populations (LBGTQIA, new immigrants, etc.) and provides individual, family, group and collateral sessions for students and families with a behavioral health issues. This program aims to provide teachers with more options, increase student access to mental health services, and include greater family engagement through community referrals, family counseling, parent workshops, and trainings. The goal is to increase opportunities for children with emotional and behavioral difficulties and their families to receive high-quality mental health services in the school setting. POSITION OVERVIEW: The PIP Social Worker/Behavioral Health Clinician will provide mental health support to the school community. Supports will be provided on selective and universal levels identified in conjunction with school administration and the office of School Mental Health. Services (listed but not limited to what is below) require timely documentation in EHR and data tracking documents. KEY ESSENTIAL FUNCTIONS: • Short-term counseling of children and families. • Crisis intervention, planning and post-vention. • Professional development for teachers and school staff. • Classroom observation, support (e.g. self-care, stress management), and case conferencing. • Push-in presentations for student groups or classes on behavioral health topics • Group counseling for at-risk students or students with identified behavioral health issues. • Attendance at school staff meetings and participation in crisis teams and other school committees. • Facilitation of peer mediation or other approaches if requested by the school. • Parent workshops on behavioral health topics. • Referrals to community providers; create linkages between community providers and school, work with parents on finding treatment resources. • Assistance to school in writing policies or initiating school wide prevention efforts related to behavioral health concerns or to improve school climate (e.g. anti-bullying campaigns, reducing mental health stigma, etc.). • Maintenance of accurate and up-to-date case records, statistics, and other documentation as required by the Office of School Health, JBFCS and the school. • Other duties as assigned. CORE COMPETENCIES for the position include: • Commitment to recovery-oriented, trauma-informed practice · Embraces youth-guided and family-driven care · Promotes teamwork within PIP team and within school community · Takes initiative · Good interpersonal communication and collaboration skills · Solution-focused attitude toward work · Uses data to inform &amp; guide practice · Values and demonstrates cultural humility · Values professional development and participation in clinical supervision and training EDUCATIONAL/TRAINING REQUIRED: • Master's Degree and clinical license including LMSW, LCSW, LMHC, LCAT, or LMFT EXPERIENCE REQUIRED/LANGUAGE PREFERENCE: Experience in school settings is preferred. Bilingual in Spanish also preferred. COMPUTER SKILLS REQUIRED: Microsoft Office 365, Teams/Zoom, EHR and ability to learn MyAvatar workflow VISUAL AND MANUAL DEXIERITY: Staff should be able to use computers for documentation purposes. WORK ENVIRONMENT/PHYSICAL EFFORT Majority of work in school building during traditional school hours but ability to work with families in community or after school hours when necessary. We are an equal opportunity employer that does not discriminate on the basis of race, color, religion, sex, national origin, age, disability, marital status, veteran status, or any other status protected by applicable federal, state, or local law.

Behavioral Health Clinician

<h3>Job Description</h3>
Make a bigger difference PURPOSE: The Jewish Board's Community Behavioral Health treatment programs provide compassionate, high quality, evidence-based services to individuals and families in the communities we serve. Our staff uses a culturally competent, person centered approach to help individuals and their families develop skills and resources to improve overall functioning, to instill hope, and to strengthen resiliency. Our programs work closely with community partners to address health disparities in our neighborhoods while also celebrating the strengths and resilience of our communities. POSITION OVERVIEW: The Office Manager is a critical member of the CFTSS (Children and Family Treatment and Support Services) team, responsible for ensuring the smooth day-to-day operation of administrative, fiscal, and compliance functions. This position coordinates communication between internal teams and external partners, maintains essential documentation and records, oversees procurement and billing processes, and provides administrative support to leadership and staff. The Office Manager supports the Director in ensuring operations align with Jewish Board policies, OMH regulations, and applicable funding requirements. KEY ESSENTIAL FUNCTIONS: • Design and maintain monitoring systems, including spreadsheets, to track all CFTSS activities, such as staff rosters, client movements, admissions, discharges, service and group rosters, billing notes, budgeting, and overall client activities. • Create and maintain CFTSS episodes in MyAvatar upon client admission through discharge. • Track deadlines for treatment plans and clinical assessments; notify staff of upcoming due dates. • Prepare, reconcile, and maintain petty cash, P-Cards (BOA) adhering to agency and division policy. • Inventory, prepare, reconcile, and maintain, MetroCards, vendor invoices, purchase orders and supply requests through Inacct for both program and client needs, adhering to agency and division policy. • Submit PAFs, schedules, other payroll documentation timely in collaboration with HR and Fiscal. • Conduct periodic audits of billing and data entry for accuracy and compliance with CFTSS and OMH requirements. • Assist in preparation for audits and ensure maintenance of regulatory compliance (Jewish Board, OMH, Medicaid, etc.). • Regulatory Awareness, stay informed about applicable regulations to ensure program operations remain compliant with CFTSS and agency standards • Archiving and storage of electronic clinical and billing records. • In a prescribed biweekly visits sort and distribute mail • Manage routine correspondence and document handling, electronically and manually. • Provide secretarial support to the Director and other management staff, including handling confidential matters. • Support outreach to collateral programs and partners to facilitate client care. • Support onboarding of new staff, including ordering technology and facilitating enrollment in required trainings. • Perform general clerical duties and support functions as assigned. CORE COMPETENCIES for the position include: • Strong attention to detail and record keeping • Team player who functions well in a multi-disciplinary team environment • Reliability and discretion • Adaptability • Communication, negotiation and relationship-building skills. • Organizational skills. • Time Management • Problem solving skills • Initiative, willingness to learn new skills EDUCATIONAL/TRAINING REQUIRED: • High School Diploma plus 6-years of relevant work experience OR Bachelor's degree plus 3-years of relevant work experience EXPERIENCE REQUIRED/LANGUAGE PREFERENCE: • Previous experience with medical billing and electronic case record keeping, • Strong computer skills (word, excel, databases, etc) • Strong managerial skills • Aptitude with numbers, • Bilingual (English/Spanish or other) preferred. COMPUTER SKILLS REQUIRED: • Working knowledge of Microsoft Office, • Ability to learn electronic health records and other software as required VISUAL AND MANUAL Dexterity: • Able to read/input data and documents, including spreadsheets, reports and Electronic Health Records in printed form and on computer screens. • Able to input data into the Electronic Health Record. • Limited applications of manual dexterity and hand-eye coordination. WORK ENVIRONMENT/PHYSICAL EFFORT This is a hybrid role which requires some travel throughout the Bronx. Candidate must have the ability to lift 25lbs for the purpose of working with inventory and other household items. To perform the essential functions of this job, the candidate is routinely required to sit for a good portion of the workday. If you join us, you'll have these great benefits: • Generous paid time off in addition to paid agency holidays and 15 sick days • Affordable and high-quality medical/dental/vision plans • Tuition assistance and educational loan forgiveness • Free continuing education opportunities • 403(b) retirement benefits and a pension • Flexible spending accounts for health and transportation • 24/7 Accessible Employee Assistance Program • Life and disability insurance • Diversity, equity, and inclusion working groups that are available for you to join, including Confronting Structural Racism (COR), Coalition Against Anti-Semitism (CAAS), and the LGBTQ Steering Committee Who we are: The Jewish Board delivers innovative, high-quality, and compassionate mental health and social services to over 45,000 New Yorkers each year. We are unique in serving everyone from infants and their families to children, teens, and adults. We are proud to employ and serve people of all religions, races, cultural backgrounds, gender expressions, and sexual orientations. We are committed to building diverse, equitable, and inclusive teams to help support our mission, and we strongly encourage candidates from historically marginalized backgrounds to apply to work with us. More on Equal Opportunity: We are an equal opportunity employer that does not discriminate on the basis of race, color, religion, sex, national origin, age, disability, marital status, veteran status, or any other status protected by applicable federal, state, or local law.

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