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field_job_occupational_field_parents_all

job_organization_name

city

state

<h3>Job Description</h3>
Job DescriptionAbout Reality Defender
Reality Defender provides accurate, multimodal AI-generated media detection solutions to enable enterprises and governments to identify and prevent deepfake-driven fraud in real time. The winner of RSA's 2024 Innovation Sandbox, a Y Combinator graduate, and backed by DCVC, Accenture, IBM, and Booze Allen Hamilton, Reality Defender is the first company to pioneer multimodal and multi-model detection of AI-generated media. Our web app and platform-agnostic API built by our research-forward team ensures that our customers can swiftly and securely mitigate fraud and cybersecurity risks in real time with a frictionless, robust solution.
Youtube: Reality Defender Wins RSA Most Innovative Startup
Reality Defender's solutions stand out because they are:
<ul>
<li>
Proven: Accurate in the real world and continuously engineered to be resilient
</li>
<li>
Multimodal: Detects impersonations in any multimedia format
</li>
<li>
Real Time: Automated alerting of ongoing deepfake attempts
</li>
<li>
Integrated: Flexible deployment options across existing tech stack and applications
</li>
</ul>
Responsibilities
<ul>
<li>
Architect and manage our core MLOps infrastructure for model training, validation, and high-availability inference serving.
</li>
<li>
Develop and own our CI/CD/CT (Continuous Integration, Delivery, and Training) pipelines to automate the testing and deployment of ML models.
</li>
<li>
Implement comprehensive monitoring and alerting for model performance, data drift, and system health to guarantee production stability and uptime.
</li>
<li>
Implement and maintain security best practices throughout the ML lifecycle, including data privacy, access management, and infrastructure hardening, in close collaboration with security and engineering teams.
</li>
<li>
Partner closely with the AI and Engineering teams to streamline workflows, remove bottlenecks, and empower them to deliver value faster.
</li>
</ul>
Minimum Qualifications
<ul>
<li>
BS in Computer Science, a related technical field, or equivalent practical experience.
</li>
<li>
3+ years of professional experience in an MLOps, DevOps, or Software Engineering role with a focus on infrastructure.
</li>
<li>
Hands-on experience with at least one major cloud provider (e.g., AWS, GCP, Azure).
</li>
<li>
Strong proficiency with containerization and orchestration technologies (e.g., Docker, Kubernetes).
</li>
<li>
Demonstrated experience designing and implementing automated CI/CD pipelines from scratch (e.g., using Jenkins, GitHub Actions).
</li>
</ul>
Preferred Qualifications
<ul>
<li>
MS in Computer Science or a related technical field.
</li>
<li>
Proficient in Python, with experience writing scientific software and collaborating in code-centric research environments.
</li>
<li>
Deep familiarity with AWS and Terraform - codified VPCs, EKS clusters, IAM least-privilege policies, and multi-account landing zones are second nature to you.
</li>
<li>
Comfortable with ML workflow orchestration and metadata tools such as MLflow or Airflow, and experienced in Linux system administration.
</li>
<li>
Skilled in configuring monitoring and observability platforms like Weights &amp; Biases or Datadog, with the ability to integrate GPU-level metrics and build real-time dashboards tracking utilization, memory, error rates, drift, and latency across training and inference.
</li>
<li>
Strong grasp of the end-to-end machine learning lifecycle, from data ingestion and processing through model training, evaluation, deployment, and monitoring.
</li>
<li>
Experience working with human-centered, complex, and often messy datasets, with domain knowledge in social sciences or adjacent fields such as behavioral research, human-computer interaction, or digital media.
</li>
</ul>
Compensation Range: $140K - $180K

MLOps Engineer

<h3>Job Description</h3>
Job Description
At Oura, our mission is to empower every person to own their inner potential. With our award-winning Oura Ring and app, we help over 2.5 million people turn insights about sleep, activity, and readiness into healthier, more balanced lives. We believe that starts from within — by creating a culture where our team feels supported, included, and inspired to do their best work. Our values guide how we show up for each other and our community every day.
We are looking for a Tech Lead Manager to join our Site Reliability Engineering (SRE) Squad in the US. Our global SRE team is responsible for governance, scalability and observability of the Oura AWS infrastructure. We are now building our SRE presence in the US, by establishing a new team that you would provide leadership for. One important part of the role is supporting our Commercial team in servicing Oura’s Enterprise customers with specific needs on data residency and compliance status.
 We combine the power of the ring &amp; the app with backend services and integrations to provide a data rich and secure platform. Our APIs power most Oura apps, services and machine learning components. Good reliability and scalability of the Cloud platform provides the technical foundation for our growth.
We have offices in San Francisco and San Diego for those who prefer hybrid or office settings. Oura employees in other major cities (like Boston and New York) occasionally gather informally at local co-working locations.
This is a remote US role with a preference for candidates based on the East Coast.
 What you will do: 
<ul>
<li>Handle line management duties for engineers in the Site Reliability Engineering (SRE) squad responsible for our AWS based cloud platform — coaching and supporting them in their career development</li>
<li>Support our Commercial team to service our Enterprise customers with specific needs on data residency and compliance status</li>
<li>Hold regular 1-on-1s with your engineers to continue to support their development and help them work through any blockers or challenges</li>
<li>Enable company to reach its goals by innovating, building and operating the cloud platform reliably and efficiently</li>
<li>Promote engineering excellence, establish key metrics, and drive continuous operational improvements</li>
<li>Provide leadership for team initiatives by coordinating the work, facilitating the stakeholder discussions, driving problem solving when needed, ensuring adequate staffing and competence for a successful outcome</li>
<li>Work with other engineering leaders to promote best practices and a culture of continuous improvement across the organization</li>
<li>Collaborate with other engineering managers on how we lead the teams and clarify our vision and goals and to build a fantastic work environment for our engineers</li>
<li>Create hiring plans and participate in recruitment to attract and retain the best talent around the world</li>
</ul>
Requirements
We would love to have you on our team if you have:
<ul>
<li>7+ years of backend development experience with 2+ years managing or leading infrastructure focused teams</li>
<li>Passion for building inclusive, high-performing teams, with a track record of mentoring engineers and supporting career growth.</li>
<li>Excellent communication and decision-making skills, with the ability to navigate ambiguity and prioritize ruthlessly in a dynamic and geographically distributed environment.</li>
<li>A pragmatic can-do attitude and delivery-focused mindset; you can handle trade-offs between short-term goals and long-term tech debt</li>
<li>Experience designing and and building data-intensive distributed systems in production environments, and you can apply the proper architectural patterns</li>
<li>Experience designing for scale and growth; such as prepare for user demand peaks, and build fault tolerant and secure systems</li>
<li>Experience from Healthcare or Government industries and supporting large enterprises</li>
<li>Strong experience running, monitoring and debugging production systems at scale on AWS (We are running on AWS infrastructure and use key AWS services like EKS, RDS, S3, SQS, Kinesis, Lambda, and Dynamo DB)</li>
</ul>
 Together we will continue to define Oura as a company where you can:
<ul>
<li>Be productive and do your best work</li>
<li>Be part of a top-notch engineering team</li>
<li>Help build much-loved products that improve the lives of hundreds of thousands of people across the globe</li>
<li>Be happy and have a great work-life balance; we work effectively, removing fluff and pointless meetings so that work continues to inspire and motivate you</li>
<li>Grow on your chosen career path, be it technical, managerial, or any mix of them </li>
</ul>
Benefits
At Oura, we care about you and your well-being. Everyone here at Oura has a ring of their own and we are continually looking to improve employee health.
What we offer:
<ul>
<li>Competitive salary and equity packages</li>
<li>Health, dental, vision insurance, and mental health resources</li>
<li>An Oura Ring of your own plus employee discounts for friends &amp; family</li>
<li>20 days of paid time off plus 13 paid holidays plus 8 days of flexible wellness time off</li>
<li>Paid sick leave and parental leave</li>
</ul>
 
Oura takes a market-based approach to pay, which may vary depending on your location. US locations are categorized into tiers based on a cost of labor index for that geographic area. While most offers will be closer to the starting range, successful candidates' pay will be determined based on job-related skills, experience, qualifications, work location, internal peer equity, and market conditions. These ranges may be modified in the future.
<ul>
<li>Region 1 $182,000 - 228,000 </li>
<li>Region 2 $169,000 - 211,000 </li>
<li>Region 3 $159,000 - 199,000</li>
</ul>
A recruiter can determine your zones/tiers based on your US location.
We are not considering candidates residing in the following states: Alaska (AK), Delaware (DE), Iowa (IA), Mississippi (MS), Missouri (MO), Nebraska (NE), South Dakota (SD), Vermont (VT), West Virginia (WV), and Wisconsin (WI)
Oura is proud to be an equal opportunity workplace. We celebrate diversity and are committed to creating an inclusive environment for all employees. Individuals seeking employment at Oura are considered without regard to age, ancestry, color, gender (including pregnancy, childbirth, or related medical conditions), gender identity or expression, genetic information, marital status, medical condition, mental or physical disability, national origin, protected family care or medical leave status, race, religion (including beliefs and practices or the absence thereof), sexual orientation, military or veteran status, or any other characteristic protected by federal, state, or local laws. We will not tolerate discrimination or harassment based on any of these characteristics.
We will work to ensure individuals with disabilities are provided reasonable accommodation to participate in the interview process, to perform essential job functions, and to receive other benefits and privileges of employment.
Disclaimer: Beware of fake job offers! We’ve been alerted to scammers posing as ŌURA recruiters, especially for remote roles. Please note:
<ul>
<li>Our jobs are listed only on the ŌURA Careers page and trusted job boards.</li>
<li>We will never ask for personal information like ID or payment for equipment upfront.</li>
<li>Official offers are sent through Docusign after a verbal offer, not via text or email.</li>
</ul>
Stay cautious and protect your personal details.
To all recruitment agencies: Oura does not accept agency resumes. Please do not forward resumes to our jobs alias, Oura employees, or any other organization's location. Oura is not responsible for any fees related to unsolicited resumes.

SRE Tech Lead Manager

<h3>Job Description</h3>
Job Description
Job Title: Network Manager 
Department: Infrastructure 
Job Location: Remote 
About us: 
Join us in revolutionizing healthcare! We build software that simplifies the process of choosing the right health insurance for individuals. Our solutions help our health plan and government customers with the administration, reporting, and operational requirements of their plans. By tackling the complexities of enrollment, administration, renewal, billing, and more, we enable our customers and partners to concentrate on advancing their core missions.  
Our Company Culture: 
Our culture is built on collaboration, innovation, and appreciation. We value each employee's unique talents and contributions and understand that every individual plays a critical role in our mission to transform healthcare. Every day, we celebrate our team's dedication, creativity, and expertise, which drive us closer to our goals. 
At Softheon, our mission is making healthcare more affordable, accessible, and plentiful for every American. Our vision is that everyone can access and choose the healthcare they need. 
About the role: 
The Network Manager is a key technical leader responsible for the vision, strategy, and execution of Softheon’s network infrastructure. This role oversees all aspects of network engineering, drives innovation, ensures operational excellence, and leads a team of network professionals. The Network Manager partners with senior leadership to align network initiatives with business objectives and regulatory requirements, while fostering a culture of continuous improvement and collaboration. 
Requirements
You Will: 
Strategic Leadership &amp; Planning 
<ul>
<li>Develop and execute the network technology roadmap to support current and future business needs. </li>
</ul>
<ul>
<li>Lead cross-functional initiatives to modernize and secure network infrastructure across on-premises and cloud environments. </li>
</ul>
<ul>
<li>Provide technical leadership and guidance for large-scale network projects and migrations. </li>
</ul>
Team Leadership &amp; Development 
<ul>
<li>Lead, mentor, and develop a team of network engineers and administrators. </li>
</ul>
<ul>
<li>Set clear performance expectations, provide regular feedback, and support career growth. </li>
</ul>
<ul>
<li>Foster a collaborative and innovative team environment, encouraging knowledge sharing and best practices. </li>
</ul>
Network Architecture &amp; Engineering Excellence 
<ul>
<li>Oversee the design, implementation, and optimization of enterprise network solutions. </li>
</ul>
<ul>
<li>Ensure network architectures are secure, scalable, and aligned with industry best practices. </li>
</ul>
<ul>
<li>Evaluate and integrate emerging technologies to enhance performance, reliability, and security. </li>
</ul>
Operational Management &amp; Support 
<ul>
<li>Oversee advanced troubleshooting and resolution of complex network issues. </li>
</ul>
<ul>
<li>Manage critical incident response and root cause analysis. </li>
</ul>
<ul>
<li>Ensure high availability and reliability of network services through proactive monitoring and maintenance. </li>
</ul>
Security, Compliance &amp; Risk Management 
<ul>
<li>Define and enforce network security policies and controls. </li>
</ul>
<ul>
<li>Collaborate with the Security Team to address vulnerabilities and ensure compliance with regulatory standards (e.g., GDPR, HIPAA, PCI DSS). </li>
</ul>
<ul>
<li>Lead security assessments and remediation efforts. </li>
</ul>
Vendor, Stakeholder &amp; Executive Engagement 
<ul>
<li>Manage vendor relationships and negotiate contracts for network equipment and services. </li>
</ul>
<ul>
<li>Collaborate with senior leadership and business stakeholders to align network strategy with organizational goals. </li>
</ul>
<ul>
<li>Communicate network strategy, risks, and performance to executives in a clear and actionable manner. </li>
</ul>
Continuous Improvement &amp; Innovation 
<ul>
<li>Drive automation, process improvement, and operational efficiency initiatives. </li>
</ul>
<ul>
<li>Stay current with industry trends, emerging technologies, and regulatory changes. </li>
</ul>
<ul>
<li>Champion the adoption of best practices and innovative solutions across the organization. </li>
</ul>
Talent Management 
<ul>
<li>Partner with the Talent and Infrastructure leadership teams in interviewing, hiring, and onboarding new team members. </li>
</ul>
<ul>
<li>Contribute to building a high-performing team by coaching others, sharing knowledge, and promoting skill development across infrastructure domains. </li>
</ul>
<ul>
<li>Advocate for a collaborative, inclusive, and transparent work culture that aligns with organizational values. </li>
</ul>
Additional Responsibilities 
<ul>
<li>Must be available for on-call duty during peak periods, providing support outside of regular working hours as needed to ensure the timely resolution of critical issues. </li>
</ul>
<ul>
<li>Although we work in a remote-first environment, all roles requires in-person attendance at our headquarters approximately 2 times per year(in addition to other travel requirements for this specific role, if applicable). These visits are essential for team collaboration, strategic planning, and fostering deeper connections across the organization. Travel arrangements will be supported to ensure a seamless experience.  </li>
</ul>
You Have: 
Education 
<ul>
<li>Bachelor’s degree in Computer Science, Information Technology, or related field (or equivalent experience). </li>
</ul>
Required Certifications 
<ul>
<li>Cisco Certified Network Associate (CCNA) </li>
</ul>
<ul>
<li>Cisco Certified Network Professional (CCNP) </li>
</ul>
Preferred Certifications 
<ul>
<li>Microsoft Azure Fundamentals (AZ-900) - Must get within 90 days of employment </li>
</ul>
<ul>
<li>Microsoft Azure AI Fundamentals (AI-900) - Must get within 90 days of employment </li>
</ul>
<ul>
<li>Microsoft Certified: Azure Network Engineer Associate (AZ-700) </li>
</ul>
<ul>
<li>Other relevant certifications (e.g., AWS Certified Advanced Networking, Juniper, Palo Alto, CISSP, CISM) </li>
</ul>
Experience 
<ul>
<li>At least 7 years of progressive experience in network engineering, </li>
</ul>
<ul>
<li>At least 2 years in a leadership or team lead role. </li>
</ul>
<ul>
<li>Extensive experience designing and implementing enterprise network architectures. </li>
</ul>
<ul>
<li>Proven track record leading large-scale network projects and migrations. </li>
</ul>
<ul>
<li>Experience managing teams and developing talent. </li>
</ul>
<ul>
<li>Strong background in cloud networking (Azure, AWS) and hybrid environments. </li>
</ul>
<ul>
<li>Advanced troubleshooting skills across complex network environments. </li>
</ul>
<ul>
<li>Experience with network monitoring and management tools (e.g., SolarWinds, PRTG, Nagios, vRealize Operations). </li>
</ul>
Knowledge &amp; Skills 
<ul>
<li>Deep expertise in networking protocols (TCP/IP, DNS, DHCP, VLANs, BGP, OSPF, etc.). </li>
</ul>
<ul>
<li>Strong proficiency in firewall configuration, VPN technologies, and network security. </li>
</ul>
<ul>
<li>Familiarity with ITIL practices for incident, problem, and change management. </li>
</ul>
<ul>
<li>Excellent analytical, problem-solving, and decision-making skills. </li>
</ul>
<ul>
<li>Strong technical writing and documentation abilities. </li>
</ul>
<ul>
<li>Exceptional communication and stakeholder management skills. </li>
</ul>
<ul>
<li>Ability to influence and collaborate at all levels of the organization. </li>
</ul>
Attributes 
<ul>
<li>Strategic thinker with a focus on business outcomes and innovation. </li>
</ul>
<ul>
<li>Proactive, detail-oriented, and results-driven. </li>
</ul>
<ul>
<li>Adaptable and resilient in fast-paced, dynamic environments. </li>
</ul>
<ul>
<li>Committed to continuous learning and professional development. </li>
</ul>
Benefits
What We Offer: 
Softheon offers every full-time employee a comprehensive compensation and benefits package including:  
<ul>
<li>For this position, we offer a base pay of $87,400 - $124,600/yr plus equity (when applicable), variable/incentive compensation, and benefits. Please note that the base pay shown is a guideline, and individual total compensation will vary based on factors such as qualifications, skill level, and competencies. </li>
</ul>
<ul>
<li>Work from your home company with a one-time home office stipend </li>
</ul>
<ul>
<li>Comprehensive benefits package that includes health, vision and dental coverage for you, your spouse and dependents </li>
</ul>
<ul>
<li>Additional benefits, including a monthly wellness stipend and internet stipend, 401K w/ a match; immediately vested, employee assistance program, disability/life insurance, and parental leave </li>
</ul>
<ul>
<li>15 days to discretionary PTO based on YOS </li>
</ul>
<ul>
<li>9 additional paid holidays </li>
</ul>
<ul>
<li>Referral bonuses, discretionary bonus program, spot bonuses and professional development opportunities </li>
</ul>
*Please note that candidates applying for this position must reside within the United States. 
Eligibility to Work in the U.S.: We are unable to sponsor or assist with visa-related processes. Candidates must have valid work authorization to work in the U.S. without any current or future need for employer sponsorship. 
Join Softheon, and together, we'll shape the future of healthcare in America. 
Are you ready to make a difference? Join us at Softheon and help revolutionize healthcare for all. 
At Softheon, we embrace and celebrate diversity in all its forms as an equal opportunity employer. We strongly believe that employing a diverse workforce is key to our success. Our recruitment and hiring decisions are made solely on the basis of each candidate's qualifications, experience, and skills. We highly appreciate your dedication to our shared mission of making healthcare more affordable, accessible, and plentiful. Join us in our journey towards continually building a diverse and inclusive workplace, where everyone’s contributions are valued, respected, and celebrated. 
Employment with Softheon is at-will, which means either the employee or Softheon may terminate the employment relationship at any time, with or without cause, and with or without notice. Nothing in this job description or in any document or statement shall be construed to constitute a guarantee of employment for a specified period of time.

Network Manager

<h3>Job Description</h3>
Job Description
Job Title: Emergency Communications Engineer
Location: Brooklyn, NY
Labor Category: Specialist 2
Job Type: Contract
Duration: 12 Months
Work schedule: Normal business hours Monday-Friday 35 hours/week (not including mandatory unpaid meal break after 6 hours of work).
Pay Rate: $70 to $80 per hour
Job Description / Justification:
The Emergency Communications Engineer, reporting to the Director of Emergency Communications, as part of the Public Safety and Emergency Management division, is responsible for providing support for the communication services and technologies that make up the NYC 911 and emergency response services for the residents and visitors of New York City. It is urgent that we fill this role as soon as possible to ensure that there are no impacts to life safety support services or delays with any critical projects..
SCOPE OF SERVICES:
<ul>
<li>Oversight of vendors supporting emergency communications, telecommunications services, and infrastructure</li>
<li>Coordinate with 911 Originating Service Providers, neighboring jurisdictions, and Emergency Communications Relay Centers</li>
<li>Deployment of and support for Emergency Communications network infrastructure including racking and cabling equipment</li>
<li>Configure and test Emergency Communications network infrastructure.</li>
<li>Technical support for E911 and NG911 telephony and telecommunications systems and services associated with 911 call delivery to New York City's Public Safety Answering Centers</li>
<li>Technical support for Text-to-911 (TT911) services, including inbound and outbound SMS, MMS and RTT technology and services.</li>
<li>Technical support and oversight for vendor managed ESInet services and systems</li>
<li>Technical support for Public Safety Unified Communications systems and services</li>
<li>Technical support for all emergency point-to-point, alarm relays, automated inbound 911 relays, telematics and third-party 911 communications</li>
<li>Triage and investigate incidents involving communication, infrastructure and service failures, including identifying root cause and remediation.</li>
<li>Technical support for 911 and TT911 test environments within the 911 lab, validate test cases and results.</li>
<li>Provide Emergency Communication technology asset management support</li>
</ul>
MANDATORY SKILLS/EXPERIENCE Note: Candidates who do not have the mandatory skills will not be considered.
<ul>
<li>8+ years of experience working in a data center or in the field supporting related work.</li>
<li>4+ years of experience in network support, LAN/WAN troubleshooting.</li>
<li>4+ years of experience in communications routing, transport, and delivery (Wireline, Wireless and VoIP)</li>
<li>4+ experience using documentation tools (MS Excel, MS Visio, MS Word, Etc.)</li>
<li>Working knowledge of networking hardware and topologies</li>
<li>Working knowledge of telecommunication cabling standards, ability to pull and terminate cabling in a variety of customer environments.</li>
<li>Working Knowledge of computing systems and hardware</li>
<li>Experience with LEC circuits termination and turn-up</li>
<li>Ability to perform physical work related to the job.</li>
<li>Ability to follow detailed job documents.</li>
<li>Must be willing to travel within the NYC region to meet customerSLA's.</li>
<li>Must be willing to work on-call, after hours and weekends when required</li>
</ul>
DESIRABLE SKILLS/EXPERIENCE:
<ul>
<li>Bachelor's degree from an accredited college in computer science or related area of study</li>
<li>Strong oral, written, and presentation skills; ability to communicate in a credible and confident manner in clear, concise language.</li>
<li>Experience with Emergency Communications infrastructure, systems, applications, and related technologies.</li>
<li>Knowledge of E911 call routing, selective routing, trunking, and location-based routing.</li>
<li>Knowledge of DMS and ACD systems</li>
<li>Knowledge of ANI / ALI services and functionality</li>
<li>Knowledge of 9-1-1 Call Handling Systems.</li>
<li>Knowledge of Land-mobile-radio systems, P25 conventional and trunked networks</li>
<li>Knowledge of NG9-1-1 ESINET call routing.</li>
<li>Knowledge of SMS, RTT, TCC routing, SMS aggregation</li>
<li>Knowledge of GIS and location-based identification systems</li>
</ul>

Emergency Communications Engineer

<h3>Job Description</h3>
Job Description
Vestwell is the financial technology company powering the new savings economy. The New York City-based fintech platform redefines how people save for the critical aspects of life across retirement, education, and healthcare savings needs. Today, Vestwell enables over 350,000 businesses and nearly 1.5 Million active savers, with over $30 billion in assets saved across all 50 United States. 
Vestwell offers a range of products, including workplace-delivered retirement plans, employer-offered student loan repayment benefits, and various savings accounts for education, emergencies, and individuals with disabilities.
Vestwell's platform serves a diverse clientele, including financial advisers, employers, third-party administrators, financial institutions, payroll providers, government agencies, and individual savers. To learn more, visit vestwell.com
Who Are We Looking For?
The Engineering team is seeking a Staff level DevOps Engineer, who will be effectively contributing to the vision and execution of projects related to Infrastructure, Security, Automation, and Site Reliability. 
We aim to follow Agile best practices with a focus on empowering full stack development teams, so that they can own a vertical slice of the product, and are empowered to make decisions and roadmap out a section of the product and business.
You're a great fit for our team if you can balance detail-oriented tasks with long term strategy. Most of all, you must be passionate about what you create and the impact it can have.
Requirements
The Necessities
<ul>
<li>Extensive professional experience in cloud infrastructure deployment and systems administration.</li>
<li>Proficiency in one or more scripting languages (e.g., Python, Perl, or Bash).</li>
<li>Experience administering Linux or Unix environments.</li>
<li>Proven experience with Docker containerization, including building, deployment, and orchestration.</li>
<li>Experience with Terraform for Infrastructure as Code provisioning.</li>
<li>Configuration Management tools such as Salt, Ansible, or Puppet.</li>
<li>Demonstrated experience configuring, administering, and troubleshooting firewalls and VPN solutions.</li>
<li>Knowledge of monitoring, logging, and alerting best practices to maintain system reliability.</li>
<li>Comprehensive understanding of TCP/IP networking, including subnetting, DHCP, DNS, and routing.</li>
<li>Familiarity with best practices in:</li>
<ul>
<li>Cybersecurity</li>
<li>Micro-services</li>
<li>SRE (e.g. postmortems, incident management, toil reduction, etc.)</li>
<li>SOC compliance</li>
</ul>
</ul>
The Extras
<ul>
<li>PostgreSQL database administration skills, including performance tuning and access control.</li>
<li>Familiarity with CI/CD tools, including Jenkins, and experience with release administration.</li>
<li>Previous experience in a fast-paced, growing startup environment.</li>
</ul>
The expected salary range for this position is $150K-175K for New York, $142.5K-166.25 for Austin &amp; King of Prussia
OUR BENEFITS
We're an innovative, high-growth company, with lots of exciting milestones ahead. We value health and wellness at Vestwell and in addition to a dedicated Employee Wellbeing Committee, we offer competitive health coverage and generous vacation offering. We have adopted a hybrid office policy, but all employees are welcome at our bright, comfortable office with many workspace options in our Midtown Manhattan office, so everyone has a setting that is the most productive for them. Oh, and naturally we have a great 401(k) plan!
OUR PROCESS It starts the same for every candidate: getting to know the team members through 1-2 conversations about Vestwell, your experience, and your interests. Next steps can vary by role, but the usual next steps are a skill or experience screen (e.g. a coding interview for an Engineer, a portfolio review for a Designer, deeper experience call for other roles) which leads to a virtual or in-person interview panel after that if the screens go well. Before making an offer, our interview process concludes with a references check stage for your recruiter to meet with a current or former supervisor and peer. We prioritize transparency and lack of surprise throughout the process.
For your awareness you will only receive correspondence from <a href="mailto:recruiting@vestwell.com" target="_blank">recruiting@vestwell.com</a> any other domain not ending in Vestwell.com is not our Recruitment team.
Vestwell's Privacy Policy. Attention California residents: In the course of conducting our business and complying with federal, state, and local government regulations governing such matters as employment, tax, insurance, etc., we must collect Personal Information from you. Should you accept employment with Vestwell you may view our California Privacy Rights Act here: Vestwell's California Privacy Rights Policy.

Staff DevOps Engineer

<h3>Job Description</h3>
Job Description
Biograph is looking for senior engineers to own and scale our cloud infrastructure, empowering our engineering teams to build innovative solutions that reach millions of patients.
Our small and nimble engineering team thrives on ownership and autonomy. We're building foundational systems with an eye toward scalability and an emphasis on best practices. We're looking for people who value product and communication as much as technical excellence. Joining this early provides a great opportunity to help shape our technical systems and culture.
This is a hybrid role based in New York City. Team members typically work in our Manhattan office 3-5 days a week, with empathetic flexibility.
WHAT WE ARE BUILDING
<ul>
<li>Member Applications: Build engaging, user-friendly applications that empower people to manage their health with confidence. NextJS and React Native.</li>
<li>Clinical Applications: Build innovative tools that elevate the effectiveness of our world-class clinical team. NextJS and Django/FastAPI.</li>
<li>Core Services: Connect and utilize the world's health data to improve patient outcomes. Help architect modern data pipelines paired with Django/FastAPI python services.</li>
<li>Platforms: Design, deploy, and manage cloud infrastructure on Google Cloud Platform (GCP). Emphasis on Kubernetes Engine (GKE), BigQuery, and Vertex AI.</li>
</ul>
WHAT YOU WILL DO
<ul>
<li>Architect Cloud Infrastructure: Build and manage secure, scalable systems on GCP using Infrastructure as Code (IaC).</li>
<li>Power Health Innovation: Design data pipelines and ML workflows to drive data-driven insights that improve patient care.</li>
<li>Streamline Delivery: Optimize CI/CD pipelines to accelerate developer velocity and ensure seamless, automated deployments.</li>
<li>Enhance System Reliability: Implement monitoring, logging, and self-healing systems to maintain platform performance.</li>
<li>Safeguard Health Data: Embed security best practices and uphold compliance to protect sensitive health information.</li>
<li>Collaborate for Impact: Partner with engineering, product, and security teams to solve complex and meaningful challenges.</li>
</ul>
WHAT YOU BRING TO THE ROLE
<ul>
<li>5+ years of professional Software Engineering experience.</li>
<li>Professional experience with the technologies and expectations listed above.</li>
<li>Able to work in our NYC office (FiDi) 3-5 days a week.</li>
<li>Excited about applying technology to improve healthcare.</li>
</ul>
COMP | PERKS | BENEFITS
<ul>
<li>$150,000 - $200,000 per year</li>
<li>Equity in an early stage company</li>
<li>Medical, dental, and vision insurance</li>
<li>401(k)</li>
<li>Paid maternity / paternity leave</li>
<li>Unlimited PTO</li>
<li>Biograph Membership</li>
</ul>
WHY JOIN US?
Biograph is on a mission to drive meaningful advances in human healthspan and lifespan. We're not simply focused on helping you live longer, we're focused on making every year the best it can be. Biograph is an equal opportunity employer offering competitive salaries, comprehensive health benefits, and a people focused culture. 
<ul>
<li>Innovation at the Core: Work with a forward-thinking team that merges the latest in health technology, data science, and personalized care.</li>
<li>Collaborative Ecosystem: Work alongside engineers, designers, and clinicians to create groundbreaking solutions that redefine what's possible in healthcare. You will be part of a multidisciplinary team where innovation thrives, and every voice matters, contributing to a culture that values diverse perspectives and bold thinking.</li>
<li>Impactful Leadership: Be the voice for our members' health journeys, influencing the development of cutting-edge tools and technologies to enhance their lives.</li>
<li>Opportunities for Growth: With Biograph, you're not just stepping into a role—you're joining a company where growth and development are prioritized. As we continue to scale and innovate, you will have opportunities to expand your expertise, take on new challenges, and make meaningful contributions to the broader healthcare landscape.</li>
<li>A Purpose-Driven Mission: At Biograph, we're committed to more than just healthcare—we're focused on changing lives by extending healthspans and improving quality of life through personalized care. If you're passionate about making a tangible difference, this is your chance to be part of something truly transformative.</li>
</ul>

Sr. Software Engineer

<h3>Job Description</h3>
Job Description
Job Title: Enterprise Application Services Analyst 
Organization: BrandEd
Department: Global IT
Reports to: Director of Enterprise Application Services 
Salary: $100,000.00

About BrandEd
BrandEd is a holding company which houses Sotheby’s Institute of Art, The School of The New York Times, Manchester City Sports Business School, Vogue College of Fashion and WIRED Education. Our strategy is to partner with the world’s most iconic and premier brands to create innovative, experiential learning programs from pre-college courses to collegiate and master’s programs offered in London, New York, Madrid and Online.
Position Purpose
The Enterprise Application Services Analyst will be a member of the Enterprise Application Services team, responsible for supporting enterprise application software used by students, faculty, and staff across BrandEd. This position can be either remote or based in the greater New York City area with occasional onsite work.
Essential Duties and Responsibilities
Specific duties and responsibilities include the following, but the individual will also be expected to perform all the duties necessary which are customarily performed by a person holding this position. Other duties may be assigned.
The IT Application Support Analyst is responsible for the administration, maintenance and support of enterprise applications. They will serve as a key technical resource for troubleshooting system issues, assisting end-users, performing system maintenance and ensuring seamless integrations between services. In addition to the tasks and activities listed below this person will be expected to assist with various IT projects as directed.
Application Support &amp; Troubleshooting
<ul>
<li>Diagnose and resolve application-related issues reported by users.</li>
<li>Investigate system errors, performance issues, and unexpected behaviors.</li>
<li>Work with internal teams and vendors to escalate and resolve complex issues.</li>
<li>Monitor application performance and availability to ensure minimal downtime.</li>
<li>Open and manage cases with vendor support teams when necessary.</li>
</ul>
User Support &amp; Training
<ul>
<li>Provide end-user support and guidance on application usage.</li>
<li>Conduct training sessions or create documentation for new and existing users.</li>
</ul>
<ul>
<li>Act as a liaison between users and technical teams to translate business needs into technical solutions.</li>
</ul>
System Administration &amp; Maintenance
<ul>
<li>Perform routine system maintenance, including upgrades and patches.</li>
<li>Configure and customize applications based on business requirements.</li>
<li>Manage user access, roles, and permissions following security policies.</li>
</ul>
 
<ul>
<li>Maintain application-related documentation, such as standard operating procedures (SOPs).</li>
</ul>
Incident &amp; Problem Management
<ul>
<li>Track and manage incidents using IT service management (ITSM) tools (e.g., TeamDynamix, ServiceNow, monday.com).</li>
</ul>
<ul>
<li>Identify recurring issues and recommend long-term solutions.</li>
<li>Participate in root cause analysis (RCA) to prevent future incidents.</li>
</ul>
Collaboration &amp; Continuous Improvement
<ul>
<li>Work closely with development, infrastructure, and business teams to enhance applications.</li>
</ul>
<ul>
<li>Assist in the deployment of new applications or features.</li>
<li>Participate in testing new releases, patches, or upgrades to ensure stability.</li>
<li>Suggest process improvements to optimize application support and efficiency.</li>
</ul>
Reporting &amp; Documentation
<ul>
<li>Generate reports on system performance, issue trends, and user activity.</li>
</ul>
<ul>
<li>Document support cases, troubleshooting steps, and resolutions for knowledge sharing.</li>
</ul>
<ul>
<li>Maintain accurate records of system configurations and changes.</li>
</ul>
Compliance &amp; Security
<ul>
<li>Ensure compliance with company policies, industry regulations, and security standards.</li>
</ul>
<ul>
<li>Assist with audits by providing necessary documentation and reports.</li>
<li>Monitor applications for security vulnerabilities and work on remediation efforts.</li>
</ul>
Knowledge and Abilities
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed here are representative of the knowledge, skill and ability required. Under the ADA, reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Technical Knowledge
<ul>
<li>Enterprise Applications: Experience with student information systems (SIS), learning management systems (LMS), human resources information systems (HRIS), expense management systems, form builder and data collection platforms, survey tools, messaging platfoms and customer relationship management (CRM) solutions commonly used in higher ed and business.</li>
<li>Database Management &amp; SQL: Ability to query student and administrative data (SQL Server, Oracle, MySQL, PostgreSQL).</li>
<li>Integration &amp; Middleware: Understanding of API integrations (REST, SOAP) between systems (e.g., connecting SIS to LMS or financial aid platforms).</li>
<li>Identity &amp; Access Management (IAM): Familiarity with authentication protocols like SAML, Shibboleth, LDAP, or Single Sign-On (SSO) for school-wide login systems.</li>
<li>Operating Systems: Familiarity with Windows, Linux, or macOS environments.</li>
<li>Scripting &amp; Automation: Basic knowledge of scripting (PowerShell, Python, or Bash) for automation and troubleshooting.</li>
<li>Networking Basics: Understanding of networking concepts (DNS, TCP/IP, VPNs, firewalls) as they relate to application connectivity.</li>
<li>Cloud &amp; SaaS Platforms: Experience with cloud-based applications (AWS, Azure, Google Cloud, or SaaS solutions).</li>
</ul>
Problem-Solving &amp; Analytical Abilities
<ul>
<li>Troubleshooting Skills: Ability to diagnose and resolve technical issues quickly and efficiently.</li>
<li>Root Cause Analysis (RCA): Ability to analyze patterns in incidents and identify long-term fixes.</li>
<li>Attention to Detail: Strong ability to review logs, error messages, and configurations to pinpoint problems.</li>
<li>Data Integrity &amp; Validation: Understanding of FERPA regulations and best practices for handling student records securely.</li>
</ul>
<ul>
<li>A thorough understanding and knowledge of commonly used concepts, practices, and procedures within the IT field.</li>
<li>Knowledge of academic environments is strongly desired.</li>
<li>Strong interpersonal skills.</li>
<li>Strong organizational and problem-solving skills.</li>
<li>Demonstrated professionalism and diplomacy in interpersonal relationships.</li>
<li>Support and embrace of diversity and inclusiveness.</li>
</ul>
<ul>
<li>Regular weekday (Monday-Friday) attendance/availability is required during core business hours.</li>
</ul>
<ul>
<li>Ability to manage multiple priorities and projects.</li>
<li>Ability to work independently and as part of a team.</li>
<li>Ability to proceed with objectives under limited supervision.</li>
</ul>
Education, Work Experience and/or Licensure
<ul>
<li>Must be legally authorized to work in the United States.</li>
</ul>
<ul>
<li>4-year college Degree in Computer Science/Related field preferred or equivalent job experience</li>
</ul>
<ul>
<li>At least 3 years of experience in IT Support required.</li>
<li>Experience with SharePoint/Teams or other similar content management/collaboration platform.</li>
<li>Experience with Canvas preferred.</li>
<li>Experience with Salesforce Education Cloud preferred.</li>
</ul>
Language Skills
<ul>
<li>Excellent verbal and written communication skills</li>
<li>Excellent command of the English language</li>
<li>Proficiency in Spanish preferred</li>
</ul>
Physical Demands
The physical demands listed here are representative of those that must be met by an employee to successfully perform the essential functions of his/her job. Under the ADA, reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
<ul>
<li>Prolonged periods of sitting at a desk and working on a computer.</li>
<li>Ability to hear, understand, and distinguish speech and/or other sounds.</li>
</ul>
Work Environment
The work environment characteristics listed here are representative of those an employee encounters while performing the essential functions of the job. Under the ADA, reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions:
<ul>
<li>Basic office environment</li>
<li>Classroom/academic environment</li>
<li>Online learning environment</li>
</ul>
The above statements are intended to describe the general nature and level of work being performed by an individual assigned to this position. They are not intended to be an exhaustive list of all duties, responsibilities and skills required of personnel so classified. BrandEd reserves the right to modify this job description in its sole discretion.
BrandEd is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.

Enterprise Application Services Analyst

<h3>Job Description</h3>
Job Description
Vestwell is the financial technology company powering the new savings economy. The New York City-based fintech platform redefines how people save for the critical aspects of life across retirement, education, and healthcare savings needs. Today, Vestwell enables over 350,000 businesses and nearly 1.5 Million active savers, with over $30 billion in assets saved across all 50 United States. 
Vestwell offers a range of products, including workplace-delivered retirement plans, employer-offered student loan repayment benefits, and various savings accounts for education, emergencies, and individuals with disabilities.
Vestwell's platform serves a diverse clientele, including financial advisers, employers, third-party administrators, financial institutions, payroll providers, government agencies, and individual savers. To learn more, visit vestwell.com
Who Are We Looking For?
The Solution Management team exists to drive tactical efficiency while always keeping the big picture in mind. Members of the Solution Management team are the connective tissue between the client-facing front end and the operational backend. We use data to identify the initiatives that will have the largest impacts, and manage our roadmap accordingly. We strive to ensure that Vestwell's operational teams have the tools they need to provide an exceptional experience for partners and clients while working within optimized, repeatable processes that create scalable and predictable timelines. When we're successful, it allows for proper expectation setting for our clients and reliable revenue recognition for the business. 
What Will You Be Doing?
<ul>
<li>Strategic Partnership &amp; Stakeholder Engagement - Serve as a key liaison across business units (ex: sales, finance, service, compliance) to assess the operational impact of new products and opportunities. Influence cross-functional decision-making by providing data-driven insights and recommendations.</li>
<li>Operational &amp; Systems Strategy - Lead the development of scalable, efficient processes by analyzing business needs and translating them into actionable system and operational requirements. Drive alignment between business objectives and technology solutions.</li>
<li>Roadmap Development &amp; Execution - Help drive the managing and updating of a long-term solution roadmap, ensuring initiatives are effectively prioritized based on business impact, operational feasibility, and strategic goals. Continuous Process &amp; System Optimization - Oversee the ongoing evaluation, analysis, and refinement of system requirements and business processes. Ensure seamless implementation of updates while mitigating operational risks.</li>
<li>Governance &amp; Documentation - Establish and maintain best-in-class documentation standards for internal and external use. Lead the formalization and communication of requirements, ensuring clarity and alignment across teams.</li>
<li>Data-Drive Decision-Making - Leverage data analytics and reporting to identify inefficiencies, emerging trends, and areas for process optimization. Provide actionable insights to drive efficiency, scalability, and business performance.</li>
</ul>
Requirements
The Necessities
<ul>
<li>Proven experience in business operations, process optimization, or systems strategy, preferably in a leadership capacity.</li>
<li>Strong ability to translate complex business challenges into actionable operational and system improvements.</li>
<li>Demonstrated success in managing cross-functional initiatives and influencing senior stakeholders.</li>
<li>Proficiency in leveraging data to drive decision-making and prioritization.</li>
<li>Exceptional communication and documentation skills, with a strong attention to detail.</li>
<li>Drive to lift up team members through collaboration, training, and coordination.</li>
<li>Love of learning and growth, to continue to level-up technical and softer skills.</li>
<li>Stakeholder Management: Collaborate with stakeholders to gather project requirements and provide teams with required input for implementation.</li>
<li>Demonstrated abilities to balance own workload with team needs; as well as to speak up and work with managers to prioritize projects when needed.</li>
<li>The ability to dig deep into the details of one product or process while keeping the big picture in mind.</li>
<li>Continued growth in industry and regulatory knowledge, to support prioritization efforts (balancing efficiency with regulatory requirements).</li>
<li>Experience in the retirement, financial services or employee benefit industries.</li>
</ul>
The Extras
<ul>
<li>Understanding of the retirement and employee benefit industry.</li>
<li>Extensive knowledge of ERISA rules and requirements.</li>
<li>Familiarity with contracting, agreements and DocuSign.</li>
<li>Prior experience working in an agile or scrum framework.</li>
</ul>
This role will be based in Vestwell's NYC HQ office, and will be part of Vestwell's hybrid in-office operation.
The expected base salary range for this position is $80K - $90K. This position is eligible to participate in the Company Bonus Pool and is eligible to receive new hire equity in the Company. Please note that salary bands are based on NY and other similar metro areas and may differ based on where the role is ultimately hired.
OUR BENEFITS
We're an innovative, high-growth company, with lots of exciting milestones ahead. We value health and wellness at Vestwell and in addition to a dedicated Employee Wellbeing Committee, we offer competitive health coverage and generous vacation offering. We have adopted a hybrid office policy, but all employees are welcome at our bright, comfortable office with many workspace options in our Midtown Manhattan office, so everyone has a setting that is the most productive for them. Oh, and naturally we have a great 401(k) plan!
OUR PROCESS It starts the same for every candidate: getting to know the team members through 1-2 conversations about Vestwell, your experience, and your interests. Next steps can vary by role, but the usual next steps are a skill or experience screen (e.g. a coding interview for an Engineer, a portfolio review for a Designer, deeper experience call for other roles) which leads to a virtual or in-person interview panel after that if the screens go well. Before making an offer, our interview process concludes with a references check stage for your recruiter to meet with a current or former supervisor and peer. We prioritize transparency and lack of surprise throughout the process.
For your awareness you will only receive correspondence from <a href="mailto:recruiting@vestwell.com" target="_blank">recruiting@vestwell.com</a> any other domain not ending in Vestwell.com is not our Recruitment team.
Vestwell's Privacy Policy. Attention California residents: In the course of conducting our business and complying with federal, state, and local government regulations governing such matters as employment, tax, insurance, etc., we must collect Personal Information from you. Should you accept employment with Vestwell you may view our California Privacy Rights Act here: Vestwell's California Privacy Rights Policy.

Solutions Consultant

<h3>Job Description</h3>
Job DescriptionSalary: $100,000-$150,000 (Annually) 
The Opportunity:
As a Lead Systems Engineer, you will take ownership of the innovation, pursuit, and execution of US Government and DoD technology development in the areas of APNT (Assured Precision Navigation and Time), GNSS Simulation, and Inertial Navigation Systems to bolster Safran Federal Systems, and Safrans, long term product and sales goals.
 
Job Responsibilities:
<ul>
<li>Define and manage system requirements and specifications throughout the engineering design process.</li>
<li>Leverage a strong technical background enabling interaction with customers systems engineers, hardware/electrical/software engineers, and other technical staff members.</li>
<li>Provide hands-on technical guidance, support and decision-making authority to project teams throughout the development and deployment phases.</li>
<li>Lead system design reviews, technical assessments, and risk analysis activities.</li>
<li>Analyze data and use data to verify system requirements and to validate system performance.</li>
<li>Ensure compliance with industry standards, best practices, and regulatory requirements.</li>
<li>Provide hands-on, data-driven, troubleshooting and root cause analysis</li>
<li>Create and maintain streamlined technical documentation for our customized solutions for future utilization (i.e. manuals and interconnect drawings).</li>
<li>Generate cost baselines and work breakdown structures to support internal cost and price reviews.</li>
<li>Mentor and strengthen the Systems Engineering discipline through continuous improvement and knowledge transfer activities</li>
<li>Collaborate with stakeholders to gather and analyze requirements, ensuring alignment with business goals and regulatory standards Assist with the development of new Government and DoD business, directly with the Government and indirectly through large system integrators through a thorough understanding of the factors that are critical to success of the customers mission.</li>
<li>Participate in industry working groups related to inertial and GNSS navigation, and simulation.</li>
<li>Collaborate on proposals, RFI responses, whitepapers, etc.</li>
<li>Present technical material at professional conferences as required.</li>
</ul>
 
What You Bring to Safran Federal Systems:
<ul>
<li>A minimum of 6 years of experience in a related role. </li>
<li>Bachelor of Science degree in aerospace engineering, software engineering, computer engineering, electrical engineering, or related engineering degree from an accredited institution. </li>
</ul>
<ul>
<li>Demonstrated experience with systems engineering concepts and processes</li>
<li>The ability to mentor others within the systems engineering discipline</li>
<li>Experience with military and civil qualification standards, including hardware and software qualification.</li>
<li>Demonstrated ability to process, analyze, and present test results and adherence to technical requirements.</li>
<li>Speaking/ Presentation/ Dialogue Skills white board, small and large group presentations; high degree of comfort speaking senior military and staff personnel; ability to communicate effectively with both technical and non-technical individuals; intuitive ability to pivot from presentation to dialogue as appropriate</li>
<li>Demonstrable Strong customer focus, ownership, urgency and drive</li>
<li>Demonstrated ability to adapt to new technologies and learn quickly</li>
<li>Self-motivated, and ability to self-prioritize effectively to achieve goals, comfortable with ambiguity</li>
<li>High level of skill communicating effectively across internal and external organizations, both verbally and in writing</li>
<li>Ability to travel as needed (up to 10%)</li>
<li>Secret level security clearance is preferred</li>
<li>Proficient in Positioning, Navigation and Timing, GNSS simulation technologies or adjacent technical industries is preferred</li>
</ul>
 
About Safran Federal Systems
Safran Federal Systems has been awarded as aWinner of the USA Today and Rochester Metro Area Top Workplaces 2025 Award. In 2022, Safran acquired Orolia, now Safran Trusted 4D, the world leader in Resilient PNT. At the intersection of critical infrastructure and national defense, Safran Trusted 4D solutions govern and protect the integrity of systems that shape the world. In early 2019, Orolia Defense &amp; Security spun off as a separate entity from its parent company Orolia, with the mission of providing resilient Positioning, Navigation and Timing (PNT) solutions and custom engineering services to U.S. Government agencies, U.S. Defense organizations, and their contractors.
 
In August of 2019, Orolia Defense &amp; Security acquired Talen-X, a U.S. company specializing in advanced GNSS (Global Navigation Satellite System) Simulation solutions and Interference, Detection, and Mitigation (IDM) technologies. Talen-X's portfolio was an ideal fit and has helped to enhance Safran FS's overall offerings. The acquisition enabled Talen-X's existing resources, operations, and capabilities to be scaled and accelerated to better support the warfighter. Read the press releasehere.
Safran Federal Systems operates as a proxy-regulated company, Free of Foreign Ownership, Control, or Influence (FOCI). As such, Safran FS Defense &amp; Security is approved to work on the full spectrum of U.S. Government classified and unclassified projects and is positioned to support strategic partnerships in the development of key PNT technologies for the defense market.
 
All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.
Please note this description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice.

Lead Systems Engineer

<h3>Job Description</h3>
Job Description
Title: Service Engineer
Reports to: Service Coordinator 
Location: DMG MORI TC
Hours: Monday through Friday, 8:00am to 5:00pm
Classification: Non-Exempt
Travel: 90%
Employment is conditioned on DMG MORI's ability to obtain and maintain any necessary export licensing.
Service Engineers are expected to provide customers with maintenance and repair assistance of DMG MORI CNC machine tools on location or by telephone. 
Essential Job Functions:
To perform this job successfully, an individual must be able to perform each essential function satisfactorily. The requirements listed below are representative of the knowledge, skills, and abilities required. Reasonable accommodations may be made to enable qualified individuals with disabilities to perform the essential functions. Responsibilities include up to and not limited to:
<ul>
<li>Provide customers with maintenance, repair, and installation assistance of DMG MORI CNC machine tools on location or by telephone.</li>
<li>Creating and updating documentation of technical information. </li>
<li>Developing, preparing, generating, and analyzing ongoing and ad-hoc special reports pertaining to Service</li>
<li>Demonstrating a willingness to help others and be a team member; often working together with Customer’s Service Engineers.</li>
<li>Providing assistance and training to Customer’s Service Engineers on the installation and maintenance of newer product lines.</li>
<li>Establish and build exemplary communication and customer service relationships with customers.</li>
<li>Manage difficult customer situations in a positive manner, respond promptly to customer needs and solicit customer feedback to improve service.</li>
<li>Other duties as assigned.</li>
</ul>
 
Minimum Requirements: 
<ul>
<li>Bachelor’s or associate Degree in technical related field of study preferred.</li>
<li>3-5 years of experience in electrical and mechanical troubleshooting and maintenance of CNC machine tools.</li>
<li>Experience working with DMG or MORI SEIKI machines, Fanuc, Mitsubishi, and/or Siemens and controls are a PLUS.</li>
<li>Good verbal and written communication skills with exceptional customer service orientation.</li>
<li>Must be able to interact and effectively communicate in person and over the phone with people at all levels of an organization.</li>
<li>Proven ability to read mechanical drawings, electrical schematics, and sequence (PLC) ladder diagrams.</li>
<li>Basic computer literacy and working knowledge of MS Word, Excel, and Outlook. </li>
<li>Must be adaptable to changes in the work environment; manage competing demands and able to deal with frequent change, delays or unexpected events.</li>
<li>Minimum of 50% travel in multi-state region; drive or fly depending on distance. Employee is expected to work at the Technical Center when not visiting customers.</li>
</ul>
 
Work Environment: 
Exposure to manufacturing/machining environments which may present possible hazards such as noise, electricity, chemicals, heavy equipment, and other automated and manual machinery. General office environment experienced at DMG MORI office. 
 
Physical Demands:
Frequent: Travel, operating a vehicle, sitting, standing, walking, bending, squatting, stooping, and reaching. Pushing, pulling, and lifting objects. Repetitive foot, leg, hand, arm, shoulder, and torso movements.
Periodic: Operating power equipment, sitting at desk, utilizing computers and phones.
Occasional: Lifting or moving up to 50lbs. 
 
 
We are an Equal Opportunity Employer. We maintain a drug-free workplace and perform pre-employment substance abuse screening.

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