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<h3>Job Description</h3>
Job Description
At NAYA, we’re on an exciting journey - growing fast, sharing authentic, fresh and nutritious Middle Eastern flavors, and building a team that grows right along with us.&nbsp;
We are looking for experienced, passionate Shift Leaders&nbsp; to grow with us!
At NAYA, your development is our priority — we train, mentor, and promote from within because we believe our people are the heart of our success. If you’re a natural leader who loves great food, thrives in a team environment, and is excited to build your future with a brand on the rise, we want to meet you!
If you’re ready to lead with heart, inspire others, and be part of something bigger, NAYA is the place to make it happen.
Reports to: General Manager
You will love working at NAYA
We believe great people deserve great rewards. NAYA offers&nbsp; a comprehensive and people-focused benefits package designed to support you at work and beyond, including:
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Competitive pay to recognize your impact
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Medical, dental, and vision insurance to keep you healthy and thriving
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Commuter benefits to make life easier
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Employee discounts and free NAYA meals — because we believe in enjoying what we serve
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Growth opportunities at every level — we invest in developing leaders from within
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More on the way!
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</ul>
At NAYA, you’ll find more than a job — you’ll find a community that values you, supports your goals, and celebrates your success.
How You’ll Impact
The Shift Leader is responsible for leading the team members in running an efficient operation, providing excellent customer service, assisting with day-to-day store operations, maintaining high store standards and conditions, and fostering a positive environment.&nbsp;
 
What You’ll Do
Operational Excellence
<ul>
<li>
Ensure store profitability by driving sales, controlling labor, and managing cost of goods.
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Oversee preparation and service of all food and beverage items, ensuring they meet NAYA’s recipes, portioning, and quality standards.
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manage Daily shift schedules to ensure the proper clock in/out times and adjust schedules where appropriate based on the sales volumes.
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Conduct ordering, monthly inventory, and control stock levels for food, equipment, and supplies.
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Review and manage daily time punches to address any time clock issues.
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Control cash and receipts through adherence to cash handling and reconciliation procedures.
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Complete and submit administrative tasks promptly,&nbsp; including guest incidents, workers comp claims, manager checklists, cashier/deposit trackers and communication logs
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</ul>
 
Leadership &amp; Team Development
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Hire, train, coach, and evaluate team members in conjunction with the General Manager.
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Lead by example with a guest-first mindset, fostering a positive and productive environment.
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Conduct pre-shift meetings to communicate expectations, share guest feedback, and celebrate team successes.
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Ensure staff compliance with labor laws, including FWW guidelines, and manage meal breaks.
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Resolve conflicts and escalate issues as needed to the General Manager
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Model and uphold HR policies, ensuring team members have access to available resources.
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Develop team members by training successors and delegating responsibilities.&nbsp;&nbsp;
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</ul>
 
Guest Relations &amp; Community Engagement
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Actively engage with guests, building relationships and addressing complaints with a solutions-focused approach.
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Reacts to and assists with recovery actions or rewards to negative/positive online reviews to maintain NAYA’s community reputation
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Promote NAYA’s catering services and assist in taking orders as needed .
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Can execute all catering and third party orders with ease, understanding the importance of on time delivery.
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Make eye contact, greet guests warmly, and ensure the team upholds these standards.
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</ul>
 
Financial &amp; Administrative Responsibilities
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Utilize financial reporting tools to monitor and manage sales, labor, and other key metrics.
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Perform cash counting, banking/deposit tasks, and manage discounts and promotions.
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Handle guest incidents and worker’s compensation reports when necessary.
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</ul>
 
Additional Skills &amp; Abilities
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Has mastered&nbsp; kitchen operations, COGS&nbsp; and labor management, line service and throughput
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Handle delivery issues and third-party dispatches promptly and efficiently.
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Ensure the store is opened and closed following NAYA’s opening and closing procedures.
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Serve as a strong role model, earning team respect and providing coaching as needed.
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</ul>
 
Who You Are
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2+ years of related leadership experience at a similar caliber concept
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Strong written and verbal communication skills. Must be proficient in English (spoken and written) to perform essential job duties.
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Adaptable in a fast-paced and challenging work environment
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Takes and gives direction well and is able to perform the essential job functions under pressure while maintaining professionalism&nbsp;
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Communicates information effectively and efficiently and approaches their work with a sense of ownership and works with a sense of urgency
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Exhibits strong time management and organizational skills
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Demonstrates positive leadership characteristics that inspires team members to meet and exceed standards
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Ability to utilize traditional software programs such as Gmail, Microsoft Office and any additional systems as needed
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Ability to access and accurately input information using a moderately complex computer system
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Able to work nights, weekends and holidays, and variable schedule, per the needs of the business
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Able to lift at least 50 pounds on a regular basis and bend, stoop, stand and perform extensive walking for 8-10 hours a day
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</ul>

Shift Leader

<h3>Job Description</h3>
Job Description
MICRO CENTER is the nation’s leading computer and electronic device big box retailer! Our technology superstore has an industry-leading 40,000+ selection of premier computer products and the most knowledgeable staff in the business. Passion, Energy &amp; Commitment describe life at Micro Center. We are passionate about customer service and developing long-term customer relationships. We are looking for those who are committed to these same values.
We are currently seeking self-motivated, results-oriented RETAIL SALES AND MERCHANDISING ASSOCIATES. It is Micro Center’s core promise to take care of our associates and customers which has led to our success over the last 40+ years!
Salary range is $17.00-30.00+/hour (base + commission)
Click here to view our job video
MAJOR RESPONSIBILITIES:
<ul>
<li>Assist customers with a variety of computer and electronics purchases in our high-volume big box retail store.</li>
<li>Maintain product knowledge and participate in continued sales, vendor and product training</li>
<li>Maintain the department by ensuring a clean work area and perform various merchandising activities such as processing freight and completing mark downs.</li>
<li>Participate in open and close procedures and support store operations by maintaining loss prevention awareness</li>
</ul>
EDUCATION &amp; EXPERIENCE:
<ul>
<li>High School diploma or equivalent with one-year related experience in a customer service or related role strongly preferred</li>
<li>Passion for technology including computers/electronics &amp; commissioned sales experience is a definite plus (your knowledge and skill level will be matched to the department where you can best serve our customers)</li>
<li>Sincere interest in helping customers select products that meet their needs</li>
<li>Physical requirements: lift up to 50 lbs., stand for prolonged periods of time</li>
<li>Shifts include hours after and after the store is open to the public and may also include mornings, nights, weekends and holidays</li>
<li>Excellent communication &amp; interpersonal skills combined with ability to multi-task and adjust priorities</li>
</ul>
MICRO CENTER OFFERS EXCEPTIONAL BENEFITS:
<ul>
<li>Flexible Schedules &amp; Excellent Pay</li>
<li>Medical, Dental and Vision Benefits Coverage for Regular Full-Time Associates</li>
<li>Employee Discount that includes a Friends &amp; Family Discount Program</li>
<li>Tuition Reimbursement &amp; Education Discounts</li>
<li>Paid Time Off for Regular Associates</li>
<li>401K Plan with Company Match</li>
<li>Esteemed Vendor &amp; Company Job Training</li>
<li>Career Advancement Opportunities</li>
</ul>
OUR GROWTH OPPORTUNITIES:
At Micro Center, we empower our employees to set their sights high and blaze their own trails. This is a place where your future success and growth are truly a result of your own efforts and achievements. Our teams are made up of motivated individuals who work hard to advance their careers. Join our team and see how hard work, loyalty, competitive spirit and unwavering commitment to the customer can take you and your career to new places.
Micro Center is an Equal Opportunity Employer.

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