Scheduling Coordinator - NYC Metro
Job Description
Job Description
Super Soccer Stars is looking to hire a full-time Scheduling Coordinator to join our team in NYC!
We are seeking a Scheduling Coordinator who is passionate about youth development, athletics, and fostering strong community relationships. This role is essential to ensuring the day-to-day operations of our programs run smoothly by scheduling coaches, communicating important updates, and problem-solving in real-time.
You will report directly to the Scheduling Supervisor and work closely with the Operations Manager to ensure seamless program delivery across all sites.
This is an in-person position, Tuesday through Saturday, with the possibility of remote flexibility in the future based on performance and organizational needs. Please only apply if you are able to work in person on the required days.
Who are we?
We’re a diverse and committed group that values teamwork, creativity, and a shared passion for delivering high-quality children’s programming. Our mission is to provide the best youth sports experience for families across the city—and we’re growing every day.
Day-to-day operations:
- Scheduling & Staffing
- Coordinate daily, weekly, and seasonal schedules for coaches using our web-based staffing system
- Ensure all classes are fully staffed to meet Youth Athletes United standards and maintain coach consistency
- Maintain proper child-to-coach ratios across all programs
- Schedule staff according to program-specific needs and qualifications
- Track and process time-off and sick leave requests
- Manage last-minute coverage needs and ensure all sessions are staffed
- Coach Communication & Support
- Serve as the point of contact for coaches with scheduling questions or changes
- Respond to incoming calls and emails from staff
- Share timely updates with coaches regarding classes, locations, or staffing changes
- Flag and report any schedule discrepancies or concerns to the appropriate departments
- Communicate updates clearly and promptly via email, Slack, or other internal tools
- Operational & Administrative Support
- Maintain accurate staffing records and produce daily/weekly reports
- Communicate coverage gaps or operational concerns
- Identify staffing trends and propose solutions to improve retention and efficiency
- Support additional staffing or operational needs as assigned
Schedule:
- In-office, Tuesday through Saturday
- Must have early morning availability
- Schedule may shift slightly based on seasonal needs
- Remote work may be considered in the future based on performance and organizational needs
Requirements
- Must be able to work Tuesdays - Fridays (8:30 AM - 5:30 PM) & Saturdays (7:30 AM - 4:30 PM)
- Strong organizational and communication skills
- Familiarity with tools like Google Sheets, scheduling software, and Slack
- Ability to adapt/respond to different personality types and coaching styles
- Personable, hard-working, outgoing, and energetic
- Demonstrates personal initiative and the ability to problem-solve
- Comfortable working independently and proactively on projects and responsibilities
- Highly organized and efficient in a fast-paced environment
- Able to multitask and respond calmly under pressure
- 1–2 years of experience in staffing, scheduling, HR, or program coordination (preferred but not required)
Benefits
- Hourly Pay: $19-$21/hour, based on experience
- Friendly, team-oriented work environment
- Excellent growth potential within a fast-growing organization
- Opportunity to make a real impact on youth development and community programming