Open Call: Luxury Concierge and Front Desk Hosts

Job Description

Job Description

You're Invited: Open Call for Luxury Concierge / Front Desk at WSA

Join us for an open call to meet our team and explore an exciting opportunity to become a WSA Concierge—the face and heart of our vibrant hospitality-forward workspace in the Financial District.

We are seeking polished, proactive, and hospitality-driven professionals with a background in luxury hotels, spas, private galleries, or studio environments. This is not a security role. We’re looking for individuals who elevate the guest experience through thoughtful service, emotional intelligence, and a white-glove approach.

???? Open Call Details:
???? Tuesday, June 10th & Thursday, June 12th
???? 1:00 PM – 3:00 PM (Drop in anytime during the window)
???? WSA Building – 161 Water Street, NYC
???? 16th Floor – Associates Café
???? Bring: A printed copy of your resume

Upon arrival, please check in with our Concierge team at the front desk and let them know you are attending the open call on the 16th floor.

???? To confirm your attendance, please respond to this posting or email and apply directly.

About the Role:

As a WSA Concierge, you will help shape an exceptional day-to-day experience for our tenants and guests by:

• Delivering world-class service with discretion, professionalism, and warmth

• Supporting front desk operations, tenant inquiries, amenity access, and event logistics

• Liaising with fitness, culinary, and conference partners to ensure seamless collaboration

• Managing guest requests, amenity bookings, IT support coordination, mail delivery, and general front-of-house excellence

• Representing the brand with poise and enthusiasm, always going above and beyond expectations

Qualifications:

• 3+ years in luxury hospitality (spa, hotel, gallery, or private club preferred)

• Outstanding verbal and written communication skills

• Experience with front desk software, scheduling tools, and multitasking in fast-paced settings

• Proven ability to handle sensitive information with discretion

• A genuine passion for service and community-building

• Flexibility to work evenings, weekends, and holidays as needed

Position Details:

• Job Type: Full-Time

• Schedule: 8–10 hour shifts / Monday–Friday & weekends as needed

• Compensation: $25.00–$30.00/hour

• Benefits:

  • Medical, Dental, and Vision Insurance

  • Employee Discounts

  • Training & Development

  • $250 Referral Program

We're excited to meet you and introduce you to our team and space. At WSA, we don’t just work—we welcome, host, and connect. If you’re ready to join a hospitality-driven team that values excellence, collaboration, and innovation, we’d love to see you at our open call.