Job Description
Job Description
Tomy Rivero Beauty is a premier beauty and wellness salon located in the heart of New York City. We are dedicated to empowering confidence and self-expression through exceptional care, artistry, and modern luxury. By blending innovation with intention, Tomy Rivero Beauty creates a restorative and inspiring environment for all clients.
Role Description
This is a full-time on-site role for a Front Desk Supervisor at our Washington Heights, NY salon. Responsibilities include managing daily front desk operations, supervising reception staff, ensuring high levels of customer service and satisfaction, and fostering a welcoming environment for our clients. Additional tasks include addressing client concerns, overseeing appointment scheduling, and maintaining a seamless flow of communication between the front desk team and other departments.
Hourly Pay: $20/hr
Qualifications
- Bilingual ( English/ Spanish) is a MUST
- Strong Supervisory Skills with the ability to mentor and lead a team effectively
- Proficiency in Receptionist Duties and ensuring excellent Phone Etiquette
- Commitment to delivering outstanding Customer Service and ensuring high levels of Customer Satisfaction
- Excellent organizational and multitasking abilities
- Strong communication and problem-solving skills
- Previous experience in a beauty, spa, or wellness environment is a plus
- Availability to work flexible hours, including weekends