Real Estate Administrative Assistant
Job Description
Job Description
Total Management NYC is seeking a highly organized, detail-oriented Cross-Functional Administrator to support multiple departments in our co-op/condo property management firm. This role requires exceptional multitasking abilities, strong technological aptitude, and excellent client communication skills.
Compensation:
$15 - $20 hourly
Responsibilities:
ADMINISTRATION
- Administrative Assistant duties
- Annual Rent Registration processing
- New Building Onboarding coordination
- Document management and organization
Accounting Responsibilities
ACCOUNTING
Arrears Manager:
- Track and manage delinquent accounts
- Coordinate with legal for collection actions
- Generate monthly arrears reports
- Communicate with residents regarding payments
Technology & Systems Responsibilities
TECHNOLOGY & SYSTEMS
- HomeWise Docs setup and maintenance
- Domicile Systems setup and maintenance
- Support AppFolio implementation and optimization
- Train staff on property management software
Leasing Responsibilities
LEASING
- Annual Rent Registration Processor
Resident Services Responsibilities
RESIDENT SERVICES
Amenity Coordinator:
- Manage amenity access systems
- Coordinate amenity scheduling
- Respond to resident amenity inquiries
Board Services Responsibilities
BOARD SERVICES
- Monthly Board Package preparation
- Document management for board materials
- Coordinate board meeting logistics
- Assist with board communication protocols
Qualifications:
Required Qualifications
- 3+ years of experience in property management or a related administrative role
- Strong understanding of NYC co-op and condo management
- Experience with property management software (AppFolio preferred)
- Demonstrated ability to manage multiple priorities across different departments
- Knowledge of NYC housing regulations and compliance requirements
- Excellent organizational skills and attention to detail
- Strong written and verbal communication skills
Technical Skills
- Property management software (AppFolio, HomeWise, Domicile)
- Google Suite
- Document management systems
- Database management and reporting tools
Soft Skills
- Exceptional multitasking and prioritization
- Strong problem-solving abilities
- Client-focused approach to service
- Team collaboration across departments
- Adaptability to changing priorities
Preferred Qualifications
- Bachelor's degree in Business Administration, Real Estate, or related field
- Real estate license or property management certification
- Experience with financial systems and reporting
- Previous experience in co-op/condo accounting
- Knowledge of NYC Local Laws affecting residential buildings
- Experience in collections or arrears management
About Company
Total Management NYC is a professional property management firm that specializes in residential Co-op, Condominium & Multi-family property management in New York City. We value transparency and invest in the latest software to provide clients with 24-hour access to data. Our mission is to improve residents' lifestyles while keeping communities financially healthy. Our team of experienced professionals is dedicated to providing premium property management services that exceed clients' expectations, ensuring their properties are well-maintained and investments are protected. Trust Total Management NYC for reliable and professional property management services.