Physical therapy front desk person

Job Description

Job Description

We are a privately owned and operated outpatient physical therapy clinic seeking an energetic and experienced Front Desk Receptionist to join our upbeat team.

Please only apply if you have prior physical therapy front desk experience.

We provide exemplary customer service to all our patients. Duties and responsibilities include:

• Greet patients with a welcoming demeanor.
• Answer incoming calls promptly and in a friendly manner.
• Communicate with outside referral organizations to coordinate and manage patient in-take/registration appointments.
• Accurately collect and enter/update complete patient demographics, financial & insurance information.
• Ensure that all patient documents are received and processed in a timely manner.
• Assist in opening medical claims with insurance carriers, process insurance claim forms, and verify patient benefits and eligibility.
• Scan, update and file medical records into the EMR [Electronic Medical Record] system.
• Act as a liaison between patients, providers, and insurance carriers.
• Provide patient medical records as requested.
• Work closely with patients to ensure they meet their prescribed course of treatment and answer questions about patient care or treatment as needed.
• Protects patients’ rights by maintaining confidentiality of personal information.

Company DescriptionWe are a privately owned and operated outpatient physical therapy clinic

Company Description

We are a privately owned and operated outpatient physical therapy clinic