Job Description
Job DescriptionWe are looking for a dedicated Customer Service Representative to join our team in Melville, New York. This position offers a long-term contract opportunity within a dynamic work environment, supporting property management operations with administrative tasks and client interactions. If you excel in multitasking and thrive in fast-paced settings, this role provides an excellent chance to make a meaningful impact.
Responsibilities:
• Deliver administrative support to property managers, ensuring smooth day-to-day operations.
• Monitor and maintain Certificates of Insurance for tenants and contractors, ensuring compliance.
• Organize and manage property-related documentation, including leases, legal correspondence, service contracts, reports, and payables.
• Coordinate mail-related tasks, including express packages and office supply management.
• Support budget preparation efforts for property management.
• Process accounts payable tasks, including invoice entry, coding, and payment approvals.
• Assist with accounts receivable by handling tenant delinquency letters and preparing adjustment forms.
• Facilitate tenant move-ins and move-outs by acquiring necessary authorizations and documentation.
• Maintain and update the Tenant Handbook and prepare tenant correspondence as needed.
• Provide exceptional customer service to tenants, contractors, vendors, and other stakeholders.• Associate or Bachelor's degree preferred, or equivalent combination of education and experience.
• Minimum of one year of experience in administrative support or property management.
• Proficiency in Microsoft Word, Excel, and PowerPoint.
• Familiarity with accounts payable and accounts receivable processes.
• Ability to work flexible hours, including extended workdays when necessary.
• Strong organizational and multitasking skills for managing a high volume of clients and tenants.
• Willingness to learn new software applications tailored for client needs.
• Experience in the property management industry is a plus.