Job Description
Job DescriptionWe are looking for a knowledgeable and friendly Medical Receptionist to join our team in White Plains, New York. In this Contract to permanent position, you will play a vital role in ensuring smooth daily operations within a medical front office environment. Your responsibilities will focus on patient interaction, scheduling, and administrative support, contributing to a positive experience for all visitors.
Responsibilities:
• Greet patients warmly upon arrival and ensure a smooth check-in process.
• Manage patient scheduling efficiently to optimize appointment availability.
• Coordinate front office tasks, including answering phone calls and addressing inquiries.
• Maintain accurate records and update patient information in the system.
• Communicate effectively with patients and healthcare professionals to relay necessary information.
• Assist with verifying insurance details and processing required documentation.
• Monitor and organize office supplies to maintain a functional workspace.
• Ensure compliance with healthcare regulations and office protocols.
• Provide excellent customer service to address patient concerns and questions.• Previous experience in a medical front office or similar healthcare setting.
• Proficiency in patient scheduling and familiarity with scheduling software.
• Strong organizational skills and attention to detail.
• Ability to multitask effectively in a fast-paced environment.
• Excellent communication and interpersonal skills.
• Basic knowledge of insurance verification processes.
• Familiarity with medical terminology is preferred.
• Commitment to maintaining confidentiality and professionalism.