Job Description
Job DescriptionBenefits:
- 401(k)
- Company parties
- Competitive salary
- Dental insurance
- Health insurance
- Vision insurance
Now Hiring: Medical Front Desk Associate Join Our Innovative Physical Therapy and Wellness Team!
Location: Grand Island, NY | Part Time - M-Th 1pm-6pm
Are you passionate about patient care, love to stay organized, and thrive in a fast-paced medical environment? Trilogy Wellness is looking for a Medical Front Desk Associate who brings positive energy, professional excellence, and a desire to grow with a cutting-edge, medically oriented Physical Therapy and Wellness clinic in Western New York.
Why Trilogy Wellness?
At Trilogy, we dont just treat patients we empower them. As a leader in Physical Therapy and restorative care, we blend clinical excellence with innovative wellness solutions. Our culture is upbeat, team-driven, and dedicated to improving lives every single day.
What Youll Do:
As the first friendly face patients see, you'll play a critical role in creating a welcoming, organized, and efficient front office experience. Youll support both our patients and clinical team by managing day-to-day administrative duties including:
- Greeting patients and visitors with warmth and professionalism
- Scheduling appointments and verifying insurance coverage
- Collecting co-pays and scanning required documentation
- Managing calls, voicemails, reminders, and no-show outreach
- Assisting with referrals, records, and patient communications
- Supporting providers and departments with various admin tasks
- Contributing to a respectful, positive team environment
What Were Looking For:
Were seeking someone who is:
- Experienced in medical front office or customer service roles
- Organized, tech-savvy, and proficient in EMR and MS Office
- Comfortable verifying insurance and handling patient records
- A great communicator warm, respectful, and detail-oriented
- Self-motivated, proactive, and a true team player
Qualifications:
- 1+ year of experience in a healthcare or administrative setting
- Medical office assistant certification preferred (but not required)
- Strong knowledge of medical terminology and EMR systems
What You'll Love About Us:
- A mission-driven workplace focused on healing and prevention
- Supportive team culture that values your input and growth
- Opportunity to be part of a fresh, innovative model of care
- Beautiful Grand Island location with a strong sense of community
Be more than just the front desk be the heart of the clinic.
Ready to make a real difference in peoples lives? Join a workplace thats as energetic and compassionate as you are.
Apply today and bring your skills to Trilogy Wellness where care meets innovation.