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Healthcare Receptionist

New York Family Dentistry
locationNew York, NY, USA
PublishedPublished: 6/14/2022
Healthcare
Full Time

Job Description

Job Description

???? Competitive Pay for Experienced Professionals
Hourly rates start at $25/hr, with higher compensation available for candidates with extensive senior-level dental office experience. Join a practice that truly values expertise, leadership, and excellence!

⭐ Key Responsibilities

  • Oversee and coordinate patient scheduling across multiple locations, ensuring provider efficiency, accuracy, and exceptional patient service.
  • Lead and support day-to-day front office operations, including check-in/check-out, documentation review, and workflow optimization.
  • Serve as the primary point of contact for patient inquiries—providing clear, empathetic, and professional communication regarding appointments, treatments, and financial policies.
  • Collaborate closely with providers, treatment coordinators, and assistants to ensure efficient patient flow and high-quality care.
  • Train, mentor, and guide junior front office staff, fostering a strong team culture built on professionalism and outstanding service
  • Implement and optimize scheduling strategies to maximize provider productivity while reducing patient wait times.

???? Qualifications

  • 3+ years of experience in dental reception, front office administration, or a senior administrative role.
  • Proficiency in dental software such as Dentrix Ascend, Open Dental, Eaglesoft, or similar systems.
  • Strong leadership ability, with experience training, mentoring, or overseeing front office staff.
  • Excellent decision-making and problem-solving skills with confidence managing high-volume, fast-paced environments.
  • Outstanding communication and interpersonal skills with a warm, patient-centered approach.
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