Job Description
Job Description
Resident Manager – Luxury Rental Property (NYC)
Position Summary:
The Building Superintendent is responsible for the full operational oversight of a high-end residential rental property. This includes maintenance of the physical plant and apartments, supervision of building staff, coordination of repairs and renovations, and direct support of tenant needs. The Superintendent works closely with property management to ensure the building is maintained to luxury standards, all while complying with legal and lease requirements. This position comes with a 3 bedroom apartment
Key Responsibilities:
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Oversee daily building operations, ensuring all systems, facilities, and common areas are fully functional and well-maintained.
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Conduct regular inspections of the property and units to ensure compliance with safety, lease, and regulatory standards.
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Monitor and ensure the efficient operation of all mechanical systems and infrastructure.
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Proactively identify maintenance issues and implement preventive measures to reduce breakdowns and service interruptions.
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Address tenant concerns, service requests, and emergencies promptly and professionally.
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Coordinate with the on-site Property Manager to provide updates, discuss concerns, and align on priorities.
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Evaluate service needs, assess repair scope, and communicate with residents regarding status and timelines.
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Source vendor bids, supervise contracted work, inspect completed jobs, and review invoices for accuracy.
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Report potential code violations or hazards to management, with recommended corrective actions.
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Lead and manage building staff, including scheduling, task delegation, and performance oversight.
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Maintain clear communication among staff and ensure adherence to reporting structures and procedures.
Salary: $90,000 to $125,000 + 3 bedroom apartment