Job Description
Job Description
Job Title: Team Leader, NCS
Job Summary:
Are you interested in contributing to social justice for people impacted by the criminal legal system? If so, we need your clinical skills on the new Nathaniel Community Success (NCS) team at CASES! NCS is an alternatives-to detention/incarceration (ATD/ATI) that serves individuals of all genders, aged 16 and older, with mental illness (including substance use problems); this program will directly help reduce the utilization of jails and prisons.
Come join our team’s efforts to reduce the City's reliance on correctional institutions, promote justice, and help NYC achieve its goal to close Rikers Island in 2026. At CASES, we offer clinical supervision (which can be used toward licensure), free continuing education credits for LMSW/LCSWs and LMHCs, as well as a comprehensive training curriculum available to all employees. We are a diverse team at CASES, and we welcome candidates of all genders, races, ethnicities, sexual orientations, and disabilities to apply.
We are seeking a mission-driven manager with advanced clinical and administrative leadership skills to be the Team Leader for our Manhattan NCS team. The team is multidisciplinary, comprised of a Forensic Clinical Case Coordinator, Forensic Case Coordinator, Substance Use Specialist, Peer Specialist, Clinical Criminal Legal Specialist, and Program Assistant. The NCS team provides individualized clinical case management; linkage to services for mental health (including substance use problems) and medical treatment; and court-ordered supervision services. Each participant’s plan is individualized, responding to specific needs and risks to help each participant achieve and maintain recovery and reduce criminal recidivism.
The NCS Manhattan Team Leader is responsible for the day-to-day administrative duties and the direct supervision of the Brooklyn-based multidisciplinary team; they will also provide some direct clinical services. The Brooklyn Team Leader reports to the Senior Director and will also coordinate with the Manhattan Team Leader. CASES is looking for a supervisor who is committed to social justice, evidence-based practices, effective violence risk management, and the principles of recovery-oriented and trauma-informed services.
Shift Hours: This position is full-time Monday – Friday from 9:00 AM – 5:00 PM.
Salary: The salary range for this role is $85,000-$95,000.
Location Address: 151 Lawrence Street, 3rd Floor, Brooklyn, N.Y. 11201. Our office is easily accessible by public transportation.
Workplace Flexibility: Flexible - Staff have the flexibility to complete their workday from home or another suitable space, typically after reporting to the office and/or engaging in field or community-based work.
What You Will Be Doing:
- Manage the clinical, administrative, and technical supervision of a multidisciplinary team.
- Collaborate with the court-based Clinical Supervisor responsible for centralized screening and assessment operations for program intakes to ensure participants receive intensive services after program intake and are fully engaged following the transition from jail to community.
- Effectively use the Short-Term Assessment of Risk and Treatability (START) assessment to develop and initiate participant’s individualized program and supervision plan, based on the assessment of risk, and needs and attentive to strengths and assets.
- Ensure staff engagement and compliance with START, Motivational Interviewing (MI), Interactive Journaling (IJ), and Comprehensive Clinical Dialectical Behavioral Therapy (CCDBT) training institutes to achieve proficiency standards.
- Ensure the team provides excellent evidence-based services in the office, courthouses, and in the community.
- Facilitate collaborating effectively with the Nathaniel Clinic main and other non-CASES sites, for the delivery of jointly coordinated treatment services.
- Oversee effective violence risk management in the treatment services delivered by the team to reduce participant risk for violence.
- Manage the progress reporting of participants’ status in the ATI program, overseeing court reporting for participants’ court monitoring appearances.
- Develop and maintain relationships with criminal legal stakeholders (judges, defense bar, and prosecutors, etc.) and provide effective, timely, and accurate communication about services delivered to participants.
- Lead staff organizational meetings to regularly review participant progress using a team-based approach along with clinical staff meetings for comprehensive service planning, staff training, and supervision.
- Participate in regularly scheduled management meetings with other NCS Team Leaders.
- Promote staff safety in the delivery of community-based treatment, ensuring staff are trained in community safety and routinely follow the safety plan.
- Coordinate and participate in the on-call schedule and provide consultation for team members during "after hours" emergency coverage.
- Lead the coordination of care with contracted subcontractors, including housing, education, and vocational and employment providers.
- Participate in quarterly reporting, quality assurance, program fidelity, and continuous quality improvement activities with the NCS Director and the Director of ATI Implementation and Fidelity to analyze program services, trends, and outcomes; specific to the results of these analyses, implement corrective action/process improvement plans.
- Utilize and value participant and family member/significant other input to inform, revise, and shape program operations.
- Help ensure we maintain a safe working environment by reporting any hazards or unsafe conditions, e.g., liquid spill in hallway, to the appropriate facilities staff member or supervisor.
- Other duties as required by the Director and Senior Director.
What We Are Looking For:
- LMSW, LMHC, LCSW, PsyD or PhD, PsyD, or PhD with forensic training preferred OR a relevant degree and experience.
- 2+ years of leadership experience in mental health and/or criminal justice with a verifiable record of accomplishment in managing multiple programs.
- 2+ years of experience with comprehensive mental health treatment.
- Strong interpersonal skills and emotional intelligence.
- Highly developed management, analytical, and motivational skills.
- Excellent written, oral, presentation, and facilitation skills.
- Record ofaccomplishment in delivering sustained quality treatment services.
- Ability to work effectively with diverse teams and remain highly organized.
- Proficient in computers and electronic recording, preferably Salesforce.
Additional, preferred skills we are looking for but are not required:
- Fluency in Spanish.
- Strong personal and/or professional experience in and/or knowledge of Manhattan.
Employee Benefits:
CASES cares about employee wellbeing, and we offer a comprehensive benefits package to support you and your family, including:
- Medical
- Dental
- Vision
- Vacation and Paid Time Off – starting at 25 days-off annually, plus an additional summer self-care day
- 12 Paid Holidays per year
- Retirement 403b Competitive matching up to 6%
- Employee Referral Program
- Visit www.cases.org/careers/ to learn more about benefits offered by the CASES
Our Values
At CASES, we like to move with PURPOSE, which reflects our values:
PEOPLE| Hold people’s stories with dignity
UNITY| Commit to a shared mission
RESPECT| Celebrate the strength of diversity
PROGRESS| Always work to improve
OPTIMIZE| Make the best use of resources
SOLUTIONS| Work together to solve problems
EMPATHY| Seek to understand others
Although we would love to learn about the skills of every candidate, only selected candidates that are selected will receive a response. We encourage you to apply for any position(s) you feel you are qualified for.
CASES is proud to be an Equal Opportunity Employer. Employment with CASES is based solely on qualifications and competence for a particular position without regard to race, color, ethnic or national origin, age, religion, creed, gender, sexual orientation, disability, or marital, military, or citizenship status. We also actively recruit individuals with prior involvement in the criminal legal system.
Monday - Friday from 9am to 5pm
35 hours per week excluding breaks.