Job Description
Job Description
JDC Power Systems, LLC is looking for a motivated Entry-Level Field Service Technician
(FSR1) to join our team and support our field operations. In this hands-on role, you will
assist with the troubleshooting, maintenance, and repair of electrical systems and related
equipment at client sites. This is an excellent opportunity for someone starting their career
in electrical systems or industrial controls, with opportunities to learn and grow in a
dynamic and supportive environment.
Key Responsibilities:
Field Service Support:
- Assist in the troubleshooting, maintenance, and basic repair of electrical systems
and equipment such as transformers, circuit breakers, and LV/MV switchgear.
- Perform basic diagnostics on systems to identify issues and work with senior
technicians to resolve them.
- Support service calls under the guidance of more experienced technicians.
Customer Interaction &Support:
- Serve as an assistant to the primary technician on-site, helping to address technical
issues and supporting customer needs.
- Observe and assist with customer training on basic operation and maintenance of
their equipment.
- Record service activities and maintain accurate logs of work completed.
Operational Efficiency:
- Assist in maintaining accurate records of service work, time tracking, and inventory
on-site.
- Work with other technicians to ensure timely and effective service delivery.
- Help resolve minor issues remotely when possible, with guidance from senior staff.
Health & Safety Compliance:
- Adhere to company safety protocols, OSHA guidelines, and industry standards.
- Participate in safety training and maintain certifications required by the company.
- Assist with on-site safety audits and reviews as necessary.
Qualifications:
Education:
- High school diploma or equivalent required; an Associate’s degree in Electrical
Engineering or a related field is a plus.
- Certifications such as NFPA 70E, OSHA 10, or other relevant safety certifications
are preferred.
Experience:
- 0-2 years of experience in field service or hands-on technical work with electrical
systems or industrial controls.
- Basic understanding of electrical systems, transformers, circuit breakers, and other
common electrical equipment is a plus.
Skills & Competencies:
- Basic troubleshooting and problem-solving skills.
- Familiarity with standard electrical tools and test equipment (e.g., multimeters).
- Strong communication skills and the ability to learn from senior technicians.
- Willingness to learn and develop technical expertise.
- Ability to work independently and manage time effectively in a fast-paced
environment.
Other Requirements:
- Willingness to travel occasionally, with some overnight stays.
- A valid driver’s license and clean driving record.
- Commitment to safety and customer satisfaction.
- Ability to read electrical drawings and schematics is a plus but not required.
Skills & Competencies:
- Strong troubleshooting and problem-solving skills.
- Proficiency with field service management software, ERP systems, and Microsoft
Office (Excel, Word).
- Good communication skills and the ability to explain technical issues clearly to
customers.
- Ability to work independently and manage service priorities in a fast-paced
environment.
Why Join Us:
- Learning & Growth: Start your career with opportunities for on-the-job training and
professional development in electrical systems and industrial controls.
- Competitive salary and benefits package, including health insurance, 401(k) plan,
and paid time off.
- Opportunities for professional development and certifications in the field of power
systems and industrial controls.
- A collaborative, team-oriented environment where your contributions are valued
and encouraged.