Job Description
Job Description
Position Overview
As a Counter Sales Associate, you’ll be the first point of contact for our walk-in and will-call customers at our supply counter. You’ll assist with product selection, answer technical questions, process orders, and deliver outstanding service to contractors, business owners, and homeowners.
Key Responsibilities
- Greet and assist customers in-person at the counter
- Recommend appropriate electrical parts, supplies, and lighting solutions based on customer needs
- Process sales transactions (cash, card, charge accounts) accurately and efficiently
- Pull and stage orders for pickup
- Maintain a clean, organized, and well-stocked counter and showroom area
- Build and maintain positive relationships with repeat customers
- Handle incoming phone calls and will-call inquiries
Qualifications
- Previous sales or customer service experience preferred
- Basic knowledge of electrical parts, components, and/or lighting products (industry experience is a plus, but we will train the right person)
- Friendly, approachable, and professional demeanor
- Strong communication and listening skills
- Ability to multitask in a fast-paced environment
- Reliable, detail-oriented, and team player
- Comfortable working with computers and point-of-sale systems
What We Offer
- Competitive hourly pay + bonus opportunities
- Health benefits (medical, dental, vision)
- Paid time off and holidays
- 401(k) with company match
- Employee discounts on products
- Opportunity to grow within a stable, family-owned business
Company DescriptionEdward Joy Electric is a locally owned electrical and lighting distributor serving Central New York. We take pride in providing quality products, excellent service, and a supportive team environment.
Company Description
Edward Joy Electric is a locally owned electrical and lighting distributor serving Central New York. We take pride in providing quality products, excellent service, and a supportive team environment.