Job Description
Job Description
Summary: As an A.L.C. Assistant Store Manager you will be responsible for supporting the Store Manager in business objectives including maximizing sales and providing an exceptional shopping experience for the customer. You will become a brand ambassador through gained product knowledge, with a natural passion for styling, and an ability to develop strong relationships. You will contribute to an overall positive, professional, productive, and team-oriented environment. This role reports directly into the Store Manager.
Responsibilities:
- Strong focus on the sales floor, motivating stylists to ensure performance standards are met
- Demonstrate sales leadership by playing an active role on the sales floor through customer engagement; ensuring the highest level of customer service is provided
- Foster a strong appointment, consignment, and event culture in partnership with our Manager of V.I.P. Client Relations and Studio Services.
- Provide weekly updates to SM/RMs on Studio KPI’s: outreach, retention rate, top clients, consignment conversion
- Achieve personal sales plan and metric goals for both store and self
- Team sells with Sales Stylists to contribute to the development of the stylist team
- Ability to sustain and expand new client relationships
- Communicate product knowledge to all associates to ensure that the team can speak to each collection’s vision and the product’s quality
- Maintain a high level of visual merchandising and housekeeping standards
- Perform all daily paperwork and other operational tasks
- Execute company policies and procedures
- Other Duties as assigned
Qualifications:
- Minimum of three (3) years of experience in luxury/contemporary retail management
- Basic computer skills in retail point of sales system, excel, and word
- Must be able to lift, carry or move objects weighing up to 20 pounds
- Organizational skills and an eye for detail
- Demonstrate strong verbal and written communication skills.
- A positive, high energy, entrepreneurial spirit.
- A team player who is inspired by other’s successes as well as your own.
- Able to work retail hours, including weekends and holidays.
The compensation for this position ranges from $28 to $31 hourly with monthly commission opportunities dependent on store performance. The rate of pay offered will be dependent upon candidate’s relevant skills and experience. In addition, there is a comprehensive benefits package including: medical, dental, vision, supplemental benefits through AFLAC, a retirement plan various paid time off programs, and employee discount/perks.