Job Description
Job Description
Eagle Rock Properties, headquartered in New York, is a full-service real estate firm offering investment management, property management, and construction management services. With a team of over 275 professionals, we specialize in rental apartment communities across the Northeast and Mid-Atlantic regions of the United States. Under the leader of our executives- who have owned and managed properties for more than 30 years, Eagle Rock Properties has emerged as a pioneering force in the industry.
Responsibilities include, but are not limited to:
- Prepare and assist with lease-related documents
- Monitor lease expirations and send out renewal offers
- Follow up with residents on renewals until full execution of leases
- Update the property management program with lease terms and files
- Assist in creating and maintaining tenant records
- Support the leasing manager with general office maintenance by answering phones and performing other administrative tasks
- Assist and address tenants' lease inquiries and provide follow-up information to the property managers
- Prepare and submit reports as needed
- Consistent and timely follow-up on all calls and emails
- Provide high-quality customer service to residents
Qualifications:
- 1 - 3 years experience in Market Rate residential property management preferred
- Prior leasing experience preferred
- Strong communication & marketing skills
- Professional and positive attitude
- Proficient in Microsoft Office Suite, Outlook