Job Description
Job DescriptionSalary:
Title: Stock Manager
Location: New York, NY
Salary: Competitive salary and benefits package based on qualifications; classified as full-time salaried; exempt and not eligible for overtime.
Reports to: Store Manager
Position Overview
Tuckernuck is seeking a highly organized, proactive and detail-oriented full time Stock Manager to lead inventory operations for our new Madison Avenue location. This person will work in collaboration with the Store Manager, corporate partners, and store team to manage the flow of store inventory, ensure operational excellence, and prioritize the Tuckernuck customer experience.
Core Responsibilities
- Owns and oversees the stores inventory management systems.
- Ensures stock processes are completed efficiently and timely.
- Creates success through a positive and collaborative store environment - Find the Fun!
- Comfortable assisting customers, providing excellent service, and helping drive sales.
- Understands store KPI goals and how their role contributes to achieving the overall store objectives.
- Ensures an organized and efficient stockroom to support the needs of a high traffic sales floor.
- Maintains accurate inventory records through audits, cycle counts, and reconciliations
- Oversees shipping, receiving, consolidations, RTVs, web orders and consignment tracking.
- Leads seasonal inventory count to meet the yearly shrink target.
- Trains sales associates on stock procedures and tools.
- Supports visual team on movement of fixtures, merchandise replenishment and prop storage.
- Assists Store Manager with any maintenance needs as well as coordinating cleanings or repairs.
- Orders all supplies, monitors in-store supply inventory, and ensures all areas of the store are consistently stocked with necessary items.
- Ensures store opening and closing procedures occur in an efficient and timely manner.
- Collaborate with the Operations Team to resolve transfer order discrepancies.
Omni Channel:
- Executes BIOPIS, store to store transfers, local delivery and other omni channel services.
- Collaborates with the CX team to resolve customer service issues.
- Tests and provides feedback on new technologies or systems to enhance efficiency.
Customer Service Champion:
- Ensures exemplary customer service and exceeds expectations at all opportunities.
- Fosters a positive, inclusive, and collaborative in store environment aligned with Tuckernucks core values.
Minimum Qualifications
- Bachelors degree or work/life experience equivalent.
- Experience in retail inventory/stock management, preferably in a fashion or lifestyle brand.
- Tech savvy and comfortable learning new systems (prior experience with POS and inventory software a plus)
- Flexibility- willing to work evenings, weekends, and holidays as needed.
Knowledge/Skills/Abilities
- Passion for the Tuckernuck brand and interested in retail/fashion
- Strong analytical and problem-solving skills
- Excellent communication and interpersonal skills
- Ability to adapt to changing market conditions and adjust strategies accordingly
Tuckernuck Core Values
The successful candidate will also demonstrate the following core values that inspire the Tuckernuck team to make a difference.
- Teamwork Makes the Dream Work
- Find the Fun
- Stay Authentic
- Respect
- Entrepreneurial Spirit
- Start Strong & Finish Strong
- Have Courage
Tuckernuck is an equal opportunity employer and makes employment decisions on the basis of merit. Tuckernuck policy prohibits unlawful discrimination based on race, color, religious creed, sex, gender identity, marital or veteran status, age, national origin, ancestry, citizenship, physical or mental disability, medical condition, genetic information or characteristics (or those of a family member), sexual orientation, pregnancy, or any other consideration made unlawful by federal, state, or local laws. It also prohibits discrimination based on a perception that anyone has any of those characteristics or is associated with a person who has or is perceived as having any of those characteristics. All such discrimination is unlawful. Tuckernuck offers reasonable accommodations in the hiring and employment process for individuals with disabilities. If you need assistance in this application or hiring process to accommodate a disability, you may request an accommodation at any time.