Job Description
Job DescriptionAssistant General Manager – New York, NY
A fast-growing, sustainable seafood restaurant in New York City is seeking a hands-on and enthusiastic Assistant General Manager (AGM) to support daily operations and uphold high standards of service, quality, and hospitality. The ideal candidate will bring strong leadership skills, a guest-first mindset, and a passion for sustainability and team development.
Key Responsibilities:
- Support the General Manager in overseeing day-to-day restaurant operations, ensuring smooth and efficient service
- Lead and supervise front-of-house team members, fostering a positive work environment and delivering exceptional guest experiences
- Assist with hiring, training, coaching, and performance management to build and retain a high-performing team
- Monitor labor, inventory, and food costs to support profitability goals and operational efficiency
- Ensure adherence to all food safety, sanitation, and cleanliness standards
- Handle guest concerns with professionalism, turning challenges into positive experiences
- Participate in scheduling, shift planning, and daily execution of opening and closing procedures
- Collaborate with the culinary team to maintain product quality, consistency, and timeliness
- Support marketing and community outreach efforts to drive traffic and brand awareness
- Serve as acting manager on duty in the absence of the General Manager
Qualifications:
- 2–4 years of restaurant management or supervisory experience, preferably in a fast-casual or seafood-focused environment
- Strong leadership, communication, and problem-solving skills
- Proven ability to manage operations in a high-volume, fast-paced setting
- Knowledge of food safety protocols and labor compliance standards
- Guest-focused attitude with a genuine passion for hospitality and service excellence
- Flexible schedule including availability on nights, weekends, and holidays
- Interest in sustainable food systems and local sourcing is a plus
This is a great opportunity for an emerging leader to grow with a mission-driven company and help deliver an outstanding dining experience rooted in quality, community, and sustainability.