Job Description
Job Description
Position Summary
Are you a detail-oriented, people-focused professional looking for a rewarding role in healthcare? OrthoNY is seeking a Full-Time MRI Coordinator (Front Desk Receptionist - Imaging Department) to join our team. This position plays a vital role in ensuring a smooth and supportive experience for our patients receiving MRI services. It’s a great opportunity for someone who thrives in a fast-paced, patient-facing environment and wants to grow within a leading orthopedic practice.
Schedule: Monday–Friday, 8am-4:30pm
Responsibilities
- Serve as the first point of contact for MRI patients, delivering warm, professional, and responsive service, obtains required information, documents and signatures;
- Contacts other imaging centers to set up appointments for our patients and/or provides support to outside vendors;
- Contacts patients to confirm their test appointment as well as ensures a follow-up appointment has been made
- Performs check-out process, collects patient payments, including co-pays and any past due balances, post any cash collected into practice management system and issues receipt;
- Schedules follow-up appointments and testing as provider directs:
- Posts charges from encounter form in accordance with correct coding guidelines, using CPT, HCPCS and ICD 9 coding formats;
- Performs accounts receivable work, balances and closes journal each day;
- Other responsibilities as needed.
Qualifications
- High school diploma or equivalent required;
- Minimum of 1-year experience in a medical setting; 3 years preferred;
- Excellent communication and customer service skills;
- Must be familiar with medical terminology;
- Strong data entry skills.
- Excellent communication and customer service skills
Other Information
- Ability to travel to various OrthoNY locations if needed. Reliable transportation is essential