Job Description
Job Description
We are looking for a dedicated Front Desk Coordinator to join our team on a contract basis. In this role, you will be the first point of contact for visitors and callers, ensuring a welcoming and attentive environment. This position is ideal for someone who excels in customer service and possesses strong organizational skills.
Responsibilities:
• Provide a warm and attentive greeting to all visitors and callers, ensuring excellent customer service.
• Manage a multi-line phone system, answering inbound calls efficiently and directing them appropriately.
• Handle switchboard operations for phone lines ranging from one to ten.
• Assist with concierge services, addressing inquiries and providing information as needed.
• Maintain the front desk area in a clean and organized manner.
• Coordinate scheduling and appointments to support smooth office operations.
• Communicate effectively with team members and departments to relay messages and updates.
• Ensure accurate documentation and record-keeping for visitor logs and phone messages.
• Proven experience in receptionist or front desk roles, preferably within a healthcare or similar industry.
• Strong ability to manage multi-line phone systems and switchboard operations.
• Excellent interpersonal and communication skills, both verbal and written.
• Highly organized with the ability to multitask in a fast-paced environment.
• Proficiency in basic office software and systems.
• Customer service-oriented approach with a friendly and detail-oriented demeanor.
• Ability to maintain confidentiality and handle sensitive information appropriately.