Hotel Night Auditor
Staybridge Suites - Williamsville, NY
Williamsville, NY 14221, USA
6/14/2022
Travel & Tourism
Full Time
Job Description
Job DescriptionOur property is growing rapidly and we are looking for a night auditor who loves working with people, possesses a strong commitment to customer satisfaction, and has bookkeeping experience! We provide the tools and training to bolster your hospitality career goals. If you are seeking an overnight position with a team of true professionals, apply today!Compensation:
$16.50 - $17.50 hourly
Responsibilities:
- Provide exceptional service to all hotel guests during their stay
- Compile and distribute daily, weekly, and monthly reports to general manager, department heads, and hotel management
- Audit and reconcile all financial records such as cash drawer activity, credit card transactions, room charges, final bill preparation, and occupancy percentages
- Perform additional bookkeeping, administrative, and accounting procedures as required
- Delegate housekeeping, security, and service requests, respond to guest inquiries and resolve guest complaints, process reservations and check-ins, and other front desk agent duties as required
Qualifications:
- Outstanding communication skills and excellent customer service skills are required
- High school diploma or equivalent required; some college preferred
- Flexible overnight hours are required
- Previous hotel front desk, hospitality, guest services, or night audit experience is preferred, but not required
- Must be computer proficient; experience with accounting or reservation software is a bonus
About Company
Newly opened as of July 03, 2025, we ensure we deliver an excellent experience to every guest.