Medical Front Desk Receptionist w/NextGen

Job Description

Job Description

Thriving medical practice needs a Medical Front Desk Receptionist w/NextGen who can take over the administrative duties involved with coordinating patient and physician schedules as well as file management and office organization. We're looking for a professional who believes that patients should be treated as people rather than numbers in a file, and who understands the value of compassionate service. The job includes significant amounts of multi-tasking,

Answer multi-line phones and either direct the caller to the appropriate party or handle the caller's needs yourself

• Greet patients upon arrival, sign them in and obtain insurance information and any other necessary data
• Provide patients with intake and new patient forms as well as copies of our office policies and legally required documents
• Process payments from patients for co-pays and uninsured visits
• Schedule appointments for new and recurring patients based on Physician and PA/NP availability
• Maintain hard copy patient records as well as the files stored in our EMR system Nextgen experience
• Call patients to remind them of upcoming appointments and to help them schedule testing for off-site services
• Provide patients with support and guidance as needed
• High school diploma/GED required (Associate degree preferred)
• 1+ years' experience in medical assisting or administration
• Ability to handle a fast-paced environment and prioritize tasks based on importance
• Excellent communication and problem-solving skills