Job Description
Job Description
· Maintain the safety and security of all residents in the facility through staff-specific posts, security rounds of the facility, enforcing facility rules and regulations for clients and communicating to supervisory personnel all incidents, situations or conditions which might affect the safety and security of clients and staff or the orderly operation of the facility.
· Administer operational procedures to ensure access control, reception fire patrol, surveillance, safety, and documentation of compliance with government regulations. These include verifying arrival and departure of clients from the premises, maintaining an active client/bed count in the facility, maintaining a vehicle-use log, generating curfew reports/violations/incident reports, and answering the switchboard,
· Distribute and control the inventory of client supplies, including the distribution of meals on all shifts.
· Participate in training and staff-development activities to acquire and maintain both the interpersonal and operational skills necessary for successful job performance.
· Engage new clients, orient them to the facility, and ensure that all mandated documentation is completed and distributed appropriately.
· Communicate effectively with other staff within an interdisciplinary context in order to contribute to the achievement of facility goals and objectives.
· Perform other duties as may be assigned by supervisory staff.
Minimal Qualifications:
· Associate degree in a related field with 1-2 years of work experience or;
· High School Equivalency/ High School Diploma with 2-3 years’ work experience.
· Strong verbal and written communication skills, with a focus on providing excellent client services.
· Must possess the ability to maintain Confidentiality, Privacy and a demonstrated discretion regarding sensitive client and personnel matters.
· Ability to maintain ethical and professional boundaries.
Other Qualifications:
· Demonstrated ability to interact effectively and collaboratively with a diverse community of residents, program staff and external partners
· Ability to exercise good judgement and apply problem solving skills
· Experience working collaboratively in a team oriented and outcomes focused environment.