Wraparound Care Coordinator

Job Description

Job Description

Position Summary:

The Wraparound Care Coordinator provides home-based services to assist youth and families within the Erie County System of Care and who are receiving services through Erie County Department of Social Services. Coordination is provided through strength-based, individualized service planning. Linkages, coordination, and monitoring of services to improve and promote family stability are the focus of service.

Major Responsibilities/Activities:

• Provides home based services to families in Erie County utilizing the Wraparound Care Coordination model
• Utilizes a strengths based family centered approach to services

• Partners with children, parents, guardians and service providers to create a comprehensive Plan of Care and identify any additional services the family may benefit from
• Conducts assessments throughout duration of the case
• Provides education, care coordination, and community linkages as appropriate
• Conducts face to face contacts with families
• Conducts Child and Family Team meetings each month
• Participates in trainings required by stakeholders and agency
• Maintains timely and accurate documentation in two systems
• Other duties as deemed appropriate

Competencies:

• Solid writing and verbal communication
• Strong engagement skills and ability to engage with diverse populations
• Flexibility related to scheduling
• Familiarity with computer applications (i.e. Word, Excel, Outlook)
• Familiarity with Fidelity EHR and Connections a plus
• Bi-lingual ability a plus

Minimum Requirements:

• Bachelor’s Degree in human services related field plus two (2) years experience working in human services in a community setting.
• Ability to work effectively with clients, families, staff and community contacts from diverse backgrounds.
• NYS Driver’s License that meets agency policy.
• Reliable transportation.

Hours: Flexible schedule based on clients' needs.

Competitive pay rate of $21.512 per hour based on a 37.5 hour work week

CFS offers full-time employees the below benefits to support our employees and their families and help to create a healthy work environment.

• Paid Time Off (PTO)
  –20 PTO Days (25 Days After Five Years of Employment)
  –14 Paid Holidays (includes 2 flex holidays)
  – Bereavement: Four Paid Days
  – Paid Jury Duty
• Employer Paid Life Insurance
• Medical, Two Plan Options
• Dental, Two Plan Options
• Vision Insurance
• Wellness Program and Incentives
• Health Savings Account (HSA) and Quarterly Employer-Contributions
• Healthcare Flexible Spending Account (FSA)
• Dependent Care FSA Retirement
• Employee Referral Bonus
• Qualifying Employer for Public Service Student Loan Forgiveness Program (PSLF)
• 403(b) Right Away and Employer-Contributions After Two Years

Child & Family Services is an Equal Opportunity Employer: Child & Family Services provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability, veteran or familial status, or genetics. In addition to federal law requirements, Child & Family Services complies with applicable state and local laws governing nondiscrimination in employment. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer leaves of absence, compensation, and training.