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Front Desk Reception

Ardsley Country Club
locationDobbs Ferry, NY, USA
PublishedPublished: 6/14/2022
Travel & Tourism
Full Time

Job Description

Job Description

We are looking for an organized, motivated and hardworking Front Desk Receptionist to join our team. Compensation commensurate with experience and meals provided during shifts.

Requirements:

· Excellent written and verbal communication skills.

· Organizational skills required.

· Strong knowledge of Office 365 (Outlook, Word, Excel).

· Strong knowledge of Canva is a plus.

· One year of comparable work preferred.

· Able to work weekends and holidays.

· Able to sit for prolonged periods of time.

· Able to lift up to 20lbs.

Responsibilities:

· Greet all members and guests with warmth and professionalism.

· Answer incoming calls in a professional manner, direct to the appropriate individuals and take messages.

· Manage dining reservations.

· Assist members and guests with any questions or requests.

· Sort and distribute incoming mail and packages.

· Assist managers with any office tasks required.

· Always keep the front desk neat and tidy.

· Knowledge of food menu items (lunch, pub, dinner)

· Ability to engage with membership questions regarding all club related activities

· Outgoing, personable, and warmhearted towards members and their guests, as well as with the other employees

· Grooming and professional presentation a must

· Hours of operation for the Front Desk are 10am to 8:30pm on Wednesdays thru Sundays and other shifts if needed

· Actively welcomes members upon arrival at the club and wishing well upon departure

· Maintains an outgoing and upbeat attitude as the first line of member interaction whilst on property

· Maintains contact with members and helps to assure maximum member satisfaction

· Interacts with members answering questions, solving problems, and cleanliness

· Answer’s phone calls and responds to voicemails by the end of the same business day

· Responds to member’s emails once received in a timely fashion

· Assists members in making lunch/dinner or club event reservations

· Knows how to input take-out orders when called in by members through the POS system

· Inputs chits from other departments when applicable

· Prints daily menus as needed for A la Carte services

· Any other duties or tasks assigned by supervisor

Compensation & Benefits

· Pay: $18.00 - $20.00 per hour overtime possibilities during big events

· 401(k) • 401(k) matching • Dental insurance • Health insurance • Paid time off • Vision insurance Schedule: • 10 hour shift • Every weekend

Company DescriptionFounded in 1895, Ardsley Country Club is one of the oldest and most distinguished private clubs in the country. Ardsley has an outstanding youth activities program, a magnificent golf course, an excellent dining experience and incredible views of the Hudson River. The club is very family oriented and has a diverse membership.

Company Description

Founded in 1895, Ardsley Country Club is one of the oldest and most distinguished private clubs in the country. Ardsley has an outstanding youth activities program, a magnificent golf course, an excellent dining experience and incredible views of the Hudson River. The club is very family oriented and has a diverse membership.

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