Job Description
Job Description
Start strong, stay strong!
Join our winning team and receive our Stay and Thrive Bonus.
A career that changes lives.
SightMD is a rapidly growing integrated ophthalmic provider group, extending the reach of exceptional eye care to patients across New York, New Jersey, Pennsylvania, and Connecticut. With over 127 eye care providers and the convenience of 60 locations, our commitment to delivering unparalleled services is at the heart of everything we do. As we embark on our mission, we are actively seeking teammates who are eager to contribute to our legacy of eye excellence, a tradition that spans more than 50 years.
Position Summary:
The Surgical Coordinator plays a critical role in managing the scheduling, coordination, and communication of all surgical procedures. This position involves working closely with surgeons, patients, insurance companies, and other healthcare professionals to ensure smooth and efficient surgical operations, while maintaining optimal patient care. The Surgical Coordinator must possess strong organizational, communication, and problem-solving skills to ensure timely and effective surgical procedures.
Job Duties & Essential Functions:
- Serve as the primary point of contact for patients, answering questions about surgical preparation.
- Act as a liaison between surgeons, anesthesiologists, nursing staff, and other healthcare professionals to ensure all surgical requirements are met.
- Communicate with insurance providers to verify coverage and obtain necessary authorizations for surgeries.
- Schedule patient surgeries and pre/post-operative appointments, including those with ASC, and surgeons.
- Confirm surgery dates and provide pre-operative and post-operative instructions to patients.
- Ensure all necessary pre-operative information (e.g., consent forms, medical history, lab results) is collected, reviewed, and documented.
- Arrange transportation for patients, if necessary, for procedures or related appointments.
- Prepare surgical folders and collect required paperwork after procedures, ensuring completeness and accuracy.
- Handle pre-operative testing and review patient medication lists to align with surgery requirements.
- Confirm all pertinent details for the procedure, including bookings, insurance, medical clearance, authorizations, and signed consent forms.
- Maintain accurate, up-to-date patient records and ensure compliance with healthcare regulations.
- Regularly update the surgical schedule to reflect changes or adjustments.
- Ensure the availability and proper functioning of all required surgical equipment and supplies.
- Collaborate with the billing department to ensure accurate charge recording and processing.
- Address patient concerns or questions after and after surgery.
- Perform any additional tasks assigned or directed by the supervisor.
Required Qualifications:
- High School diploma or equivalent
- One (1) year of experience as a medical receptionist with knowledge of insurance verification and authorizations.
- Strong understanding of medical terminology and surgical procedures.
- Proficiency with office software and electronic health record (EHR) systems.
Preferred Qualifications:
- Associate’s degree in healthcare administration, nursing, or a related field.
- Two years relevant surgical coordinator, ophthalmic/optometric, sales experience.
- Previous experience in a healthcare or surgical setting.
Work Schedule:
- Rotating Schedule – including days, evenings, and weekends
Hourly Pay Rate:
- $25.00
Benefits:
We aim to take care of our teammates the same way we take care of our patients. All SightMD employees receive the following benefits:
- Medical/Dental/Vision Insurance
- Prescription Drug Coverage
- Company Paid Term Life Insurance & Long-Term Disability
- Supplemental Insurance Benefits
- Employee Assistance Program (EAP)
- Retirement Plan - 401(k)
- Paid Time Off (PTO)
- Paid Holidays
- Career Development Programs
* All benefits are subject to eligibility requirements.
Equal Employment Opportunity Statement:
SightMD is an equal opportunity employer and does not discriminate on the basis of race, color, national origin, religion, creed, age, disability, sex, gender identity or expression, sexual orientation, familial status, pregnancy, predisposing genetic characteristics, military status, domestic violence victim status, criminal conviction, and all other protected classes under federal, state and local laws.
If you are an individual with a disability and need a reasonable accommodation for any part of the application process, or in order to perform the essential functions of a position, please contact People Services at peopleservices@sightgrowthpartners.com