Assistant Director of Caregiving

Job Description

Job Description

Assistant Director of Caregiving

General Info on SAGE:

SAGE is the country’s largest and oldest organization dedicated to improving the lives of lesbian, gay, bisexual and transgender (LGBTQ+) older people. Founded in 1978 and headquartered in New York City, SAGE is a national organization that offers supportive services and consumer resources to LGBTQ+ older people and their caregivers, advocates for public policy changes that address the needs of LGBTQ+ older people, provides education and technical assistance for aging providers and LGBTQ+ organizations through its National Resource Center on LGBTQ+ Aging, and cultural competence training through SAGECare. SAGE supports a growing network of 70+ SAGECollab Partners across the country.

Who we need

The primary function of the Assistant Director of Caregiving is to assist with the administration of SAGE's Caregiving Program. The Assistant Director of Caregiving will work closely with the Director of Care Management to ensure that reporting, systems, and procedures are done correctly and consistently across the Caregiving program and will help coordinate preparation work for Department for the Aging site visits.

This position will report to the Director of Caregiving.

The responsibilities:

 Oversee the Caregiving program and supervise Caregiving Care Managers

 Conduct supervisory reviews on all new client cases within the Department for the Aging grant-mandated timeframe (10 days) and follow up with Care Managers when errors arise in case notes and service delivery; Conduct a monthly review of existing cases.

 Complete all administrative paperwork required by Department for the Aging and assist in reporting process as required

 Provide caregiving support services, case management, and information and referrals to identified clients and caregivers throughout New York City

 Carry a caseload and perform client assessments as well as home visits as needed

 Conduct client intakes and refer eligible participants to other SAGE services as needed/relevant

 Design and launch caregiving support groups as needs are identified

 Assist clients and their care recipients with public benefits applications and other entitlement programs and opportunities

 Conduct workshops, presentations, and training related to caregiving

 Conduct advocacy for clients on an as-needed basis with other services

 Enter client records and notes, and collect all participant and service unit data as outlined by organizational policies

 Conduct quality assurance surveys to evaluate caregiver satisfaction, summarize the results of the survey, and indicate what steps the program will take to address areas of dissatisfaction

 Ensure adherence to Department for the Aging General Standards of Operation and Caregiver Services Standards of Operation

 Conduct program outreach for target population and provide information about services, resources, activities and entitlements

 May be assigned other tasks and duties reasonably related to job responsibilities

While no one person embodies all the qualities outlined below, the ideal candidate will possess many of the following professional and personal abilities, attributes, and experiences. Please consider applying, even if you do not have *all* the “need-to-haves!”

Need-to-haves:

 LMSW required or comparable degree

 Supervisory experience

 Experience performing case management

 Knowledge and/or experience working in LGBTQ+ communities, specifically with older adults

 Computer skills (Excel, PowerPoint, Publisher, etc.) and experience working in client databases, preferably STARS, and Salesforce

 Networking & presentation skills

Nice-to-haves:

 SIFI certified preferred

 Fluency in Spanish preferred

What we offer:

 The status: This is a permanent, full-time, exempt position

 The location and work schedule: Hybrid, 35 hours per week, M-F 9:30-5:30pm; hours may fluctuate based on home visits and will be required to work in-person at SAGE’s NY headquarters at least twice per week

 The salary range: $78,000-$82,000, depending on experience and licensure

 The benefits: SAGE offers a rich benefits package including:

o Three medical insurance plan options in which to enroll – with a very generous HRA contribution by SAGE and premiums subsidies

o An annually funded HRA (of up to $5k) for gender affirming care not covered by medical insurance

o Dental and Vision insurance with premium subsidies

o A safe harbor 401(k) plan with a match from SAGE of up to 5%

o Generous PTO and office closures for holidays (including ½ day closures the day before many holidays!)

o 100% SAGE-paid family and medical leave for up to 12 weeks

o Sabbatical leave for very tenured staff

o 100% SAGE-paid disability and life insurance with the opportunity to elect additional life insurance coverage for the employee and their dependents

o Medical and dependent care FSA and transit pre-tax benefits

o An Employee Assistance Program (EAP) for free and confidential support from licensed counselors on a variety of issues

o A really terrific team! An opportunity to build from the ground up and make significant positive impact on SAGE staff and culture! A chance to support the LGBTQ+ community and be a part of an organization doing vital work!

Are you interested? (We hope so!) – Please apply through our careers page: https://www.sageusa.org/about-us/careers/. Don’t forget to include both your resume and a cover letter describing your interest in working with us and what you’d bring to the role! Please upload your resume and cover letter as one combined file.

Got questions?: Email careers@sageusa.org with questions about the application process.

Just a reminder:

SAGE is an Equal Opportunity Employer that does not discriminate on the basis of actual or perceived race, ethnicity, creed, color, religion, sex or gender, sexual orientation, gender identity, gender expression, alienage or national origin, ancestry, age, citizenship status, marital or family status, family medical history or genetic information, veteran status, HIV serostatus, military or military discharge status, height, weight, disability or handicap, domestic violence victim status, employment status, socioeconomic status, criminal history or arrest record, sexual or other reproductive health decisions, natural hair or hairstyle, or any other status or characteristic protected by applicable federal, state, or local laws. SAGE is dedicated to this policy, with respect to all matters concerning employment.