Job Description
Job Description
Job Title: Registrar Clerk
Reports To: Registrar
Status: Full-Time, Non-Exempt, 35hrs/week.
Summary/objective
Essential functions
Reasonable accommodations may be made to enable individuals with disabilities to perform these essential functions.
- Perform functions related to the preparation, storage and verification of permanent academic records.
- Coordinate and maintain academic files to include preparation for document imaging.
- Respond to requests for transcripts by students (unofficial for personal use) and from other institutions and agencies (official use).
- Respond to and process questions from students, faculty, parents and other agencies regarding academic records while adhering to FERPA requirements regarding privacy of records.
- Manage and process internship applications timely and in conjunction with the Career Center and other offices campus-wide.
- Assist with external requests for certification of attendance, verification of enrollment and the preparation of appropriate forms.
- Perform general office duties to include, but not limited to, greeting visitors, answering phones, taking and disseminating messages, data entry, processing mail, preparing correspondence, etc.
- Process Permission Credit Request and entry.
- Assist with course scheduling.
- Perform other duties as assigned.
Supervisory responsibilities
None
Work environment
- Office Setting: Cubicles, open desks, or private offices with access to necessary tools like computers, phones, and office supplies.
- Remote Setting: Working from home or another location with access to virtual communication platforms and necessary technology.
Physical demands
- Sitting: Prolonged periods of sitting at a desk or workstation.
- Typing/Computer Use: Frequent use of a computer keyboard and mouse.
- Vision Requirements: Ability to read and view screens for extended periods.
- Speaking/Hearing: Regular communication with coworkers and clients in person, over the phone, or via video calls.
- Lifting/Carrying: Occasionally lifting or moving items up to 10-15 pounds, such as office supplies, laptops, or documents.
- Reaching/Bending: Periodic reaching for or bending to access files, supplies, or equipment.
- Mobility: Walking short distances within the office or to meeting rooms.
Travel required
While no regular travel is required, occasional travel may be necessary for training sessions or College events.
Required education and experience
- High School diploma or equivalent
- Experience in Higher Education.
- Excellent customer service, interpersonal and written communication skills.
- Excellent computer skills with experience using MS Office software and ability to quickly learn Jenzabar.
- Office administrative experience with an emphasis on ability to multi-task in a busy environment.
Preferred education and experience
- Experience in Higher Education.
- Associates Degree
Work authorization/security clearance requirements
Must be authorized to work in the United States. MSMC does not sponsor employment visas at this time.
EEO statement
Mount Saint Mary College is an Equal Opportunity Employer committed to creating an inclusive and diverse workplace. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, or any other legally protected characteristic. We actively encourage applications from individuals of all backgrounds, experiences, and perspectives.
Other duties
Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice.