Job Description
Job Description
ABOUT VEJA
Since 2005, VEJA has been creating sneakers in a different way, mixing social projects, economic justice, and ecological materials. VEJA uses Brazilian and Peruvian organic cotton for the canvas and laces, Amazonian rubber for the soles, and various innovative materials from recycled plastic bottles or recycled polyester. VEJA sneakers are produced in high-standard factories in Brazil.
Job Description
We are currently searching for a Retail Sales Supervisor to join our NYC Flagship store located in Nolita.
The Retail Sales Supervisor will lead the sales team in delivering exceptional customer service and driving top-line productivity. This individual will need to be well-versed in product knowledge and be natural in talking about our project and mission.
The Sales Supervisor will promote a culture of excellence in customer service, visual merchandising and team development. Strong capacity for sales floor supervision, skill building in junior leaders and sales team, and strategizing for business growth are imperative. The Sales Supervisor will also assist with the oversight of all operational and back of house processes contributing to a seamless customer experience.
This role is fully onsite and based out of our NYC Nolita store and reports to the Store Manager.
Role Requirements:
- Commitment to the VEJA Project and vision; passionate about fair-trade brands with the ability to speak confidently about the VEJA Project both internally and externally.
- 2-3 years prior experience as a Sales supervisor with a like-minded brand, footwear preferred.
- Experience managing a retail team of 4-5
- Proven track record in driving retail sales growth and building brand awareness.
- Excellent organizational, analytical, and communication skills, with the ability to manage multiple priorities and adapt to changing business needs.
- Strong leadership skills with the ability to inspire and develop high-performing teams.
- Strong dedication to delivering outstanding customer service and fostering a collaborative team environment.
- Able to work 5 variable days/shifts and approximately 40 hours in a typical work week, maintaining a flexible schedule based on business needs, including evening, weekend and holiday availability.
- Experience with basic Excel and Outlook functions preferred, e.g. data organization, managing multiple ongoing e-mail chains of communication, etc.
- This role requires frequent standing for 7-8 hours a day, regular use of ladders, frequent kneeling and crouching, and occasional lifting/moving of 20-25 pounds with assistance.
- Foreign language skills are a plus (French, Spanish and/or Portuguese).
VEJA North America is an Equal Opportunity Employer. We are committed to creating a diverse and inclusive workplace and are proud to be an employer that considers all qualified applicants for employment without regard to age, race, color, religion, creed, national origin, citizenship status, sex, sexual orientation, gender identity or expression, genetic information, marital status, familial status, domestic violence victim status, disability, military or veteran status, prior arrest or conviction record , or any other characteristic protected by applicable federal, state, or local law.
VEJA North America provides reasonable accommodations for applicants and employees with disabilities in accordance with the Americans with Disabilities Act (ADA). If you require accommodation to participate in the application or interview process, please let us know.