Job Description
Job Description
Minimum Qualifications
Education:
High school diploma or GED.
Specialized training or education in human services may be substituted for experience.
Experience:
One year of related human services experience supporting adults with mental illness and/or substance use disorders.
Certifications/Licenses:
- Ability to obtain and maintain Standard First Aid and CPR certification.
- Valid NYS driver’s license may be required depending on assignment.
Work Eligibility: Must be authorized to work in the U.S.
Work Location Requirement: Onsite – community residential program with 24/7 staffing coverage. This is a relief post.
Compensation: $19.8077 an hour
What we Offer: We provide competitive benefits, including:
- Comprehensive Health Benefits: Medical (HSA), Dental and Vision plans, 403(b) Retirement Savings Plan with employer match
- Generous Paid Time Off: Vacation, Personal, Sick, Mental Health Days and 12 paid holidays
- Employee Wellness Programs: Employee Assistance Program and mental health resources
- Learning & Development Opportunities: Educational Leave and Tuition Assistance, Training and Career Development Tracks
- Additional Perks: Commuter Benefits, recognition programs, discount programs, flexible spending plans, voluntary benefits including pet insurance, identity theft insurance, legal plans, and voluntary ancillary benefits.
About the role: This entry-level direct care role supports adults diagnosed with mental illness and substance use disorders in community residential settings. Staff provide 24/7 coverage, ensuring safety, support, daily living assistance, and a therapeutic environment. The position focuses on helping individuals build skills, achieve personal goals, and integrate successfully into the community while maintaining a safe and clean-living environment.
Primary Responsibilities:
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Conduct regular facility inspections to ensure safety, cleanliness, and security.
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Report serious incidents immediately and complete incident documentation per policy.
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Explain available services and programs; teach daily living skills, socialization, and conflict resolution.
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Follow emergency procedures and support the safety of residents, staff, and visitors.
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Assist individuals with hygiene, grooming, nutrition, and daily living needs.
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Review and update staff communication logs each shift.
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Perform housekeeping tasks to maintain a safe and healing environment.
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Ensure food provided meets dietary requirements.
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Accompany individuals to medical appointments, social agencies, and community activities.
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Maintain regular attendance and work beyond scheduled hours when needed.
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Attend team meetings, staff meetings, and supervision.
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Complete required in-service training and staff development.
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Monitor medications and complete related documentation when assigned.
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Assist clinical staff with resident accountability and missing person procedures.
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Observe and document individuals’ behavior and responses to treatment.
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Lead skills development or activity groups when appropriate.
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Assist individuals with meal preparation, laundry, and light housekeeping.
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Perform other related duties as assigned.